• Information Systems Review
• /
• v.21 no.1
• /
• pp.23-38
• /
• 2019

The social network service (SNS) is one of the important marketing channels, so many companies actively exploit SNSs by posting SNS messages with appropriate content and style for their customers. In this paper, we focused on the psychological distances embedded in the SNS messages and developed a method to measure the psychological distance in SNS message by mixing a traditional content analysis, natural language processing (NLP), and machine learning. Through a traditional content analysis by human coding, the psychological distance was extracted from the SNS message, and these coding results were used for input data for NLP and machine learning. With NLP, word embedding was executed and Bag of Word was created. The Support Vector Machine, one of machine learning techniques was performed to train and test the psychological distance in SNS message. As a result, sensitivity and precision of SVM prediction were significantly low because of the extreme skewness of dataset. We improved the performance of SVM by balancing the ratio of data by upsampling technique and using data coded with the same value in first content analysis. All performance index was more than 70%, which showed that psychological distance can be measured well.

• Journal of Digital Convergence
• /
• v.14 no.10
• /
• pp.241-252
• /
• 2016

The purpose of this study is to explain the word-of-mouth communication that evolve differently from traditional marketing communications using existing mass media in an environment of the flooding of new products. In particular, people use digital devices as internet users and various communication is activated in blogs and communities. It is expanding that companies use market maven as a facilitator of communication. The role of Market maven due to the spread of the Internet seems to be more meaningful for marketing activities. Market maven is a look at how it should study moderate effect on word of mouth of new products. Empirical results show that perceived curiosity and perceived innovativeness of new product has a positive impact on the word of mouth of new product, and was confirmed in a moderate effect of market maven.

• Proceedings of the Korea Contents Association Conference
• /
• 2018.05a
• /
• pp.21-22
• /
• 2018

최근 소셜 네트워킹 서비스(SNS)의 급격한 성장과 함께, SNS를 대상으로 상품 마케팅을 하는 기업(광고주)들이 증가하고 있다. 이에 따라 SNS에서 상품을 효과적으로 광고할 수 있는 광고 대행 유저들을 광고주에게 추천해주는 서비스들이 등장하였다. 하지만 위와 같은 대부분의 서비스들은 단순히 유저의 이웃 수를 기반으로 유저의 광고 효과를 평가하기 때문에, 유저를 통해 단계적으로 파급되는 광고 효과는 고려하지 못한다는 한계를 가지고 있다. 위와 같은 문제를 해결하기 위해, 본 논문은 영향력 최대화 (Influence maximization) 연구 분야의 기술을 활용하여, (1) 유저를 통해 단계적으로 파급되는 광고 효과를 고려하는 광고효과 최대화 방안을 제안한다. 또한 보다 정확하게 광고효과를 평가하기 위해, (2) 광고 상품과 유저 사이의 적합도를 정의하여 광고 대행인 선출 과정에 적용하였다. 실세계 데이터를 이용한 실험을 통해 제안하는 광고 대행 유저 선출 방안이 전통적인 선출 방안들과 비교하여 광고 효과가 더 큰 유저들을 선출한다는 것을 입증하였다.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
• /
• 2022.10a
• /
• pp.191-193
• /
• 2022

The advent of the 4th Industrial Revolution due to the trigger of digital technologies such as artificial intelligence and big data has caused many changes in society, culture, and industry. However, traditional markets in each region are not responding quickly to new distribution environments and consumer changes. In particular, in the case of traditional markets in Jeju, regional characteristics such as marketing strategies for tourists visiting Jeju have not been utilized. Therefore, this study proposes the establishment of a smart traditional market based on big data and artificial intelligence that utilizes the regional characteristics of Jeju. The research contents include customer profiling through visitor big data analysis, providing tourist movement results through traffic analysis, providing real-time popular product charts, and developing video-based fire and crime prevention functions.

• Journal of Distribution Research
• /
• v.12 no.2
• /
• pp.103-129
• /
• 2007

One of the most enduring concepts in the history of marketing thought relates to the classification of consumer goods. The product classification theory first proposed by Copeland(1923) has, with little modification, survived to the present day, and continues to be endorsed by the American Marketing Association and other related institutions some 80 years after it was first published. In truth, Copeland's classification is now outdated and bears little, if any, relevance to modern product advertising, retailing and consumption. In particular, it can not accommodate the fact that, in modern societies, consumer preoccupations with style, personal identity and status have meant that the social characteristics of goods, heavily promoted by brand managers who understand their markets, are key determinants of consumer choice and buyer behavior. In this respect, the author attempted to explore the reasons why product classification theory has been unresponsive to changes in market conditions over so many years and argue that its failure to embrace the many social influences on consumption and on consumer behavior is now its most serious weakness. And also, the author proposed the new categorization system of goods, based on the several existing literatures.

• Information Systems Review
• /
• v.22 no.3
• /
• pp.143-156
• /
• 2020

Price promotion is one of the most frequently marketing strategies with a long history. According to various studies, the effect of price promotion is controversial. Some studies have argued that price promotion has a positive effect, while others have found that it has no effect or rather has a negative effect. This study aims to examine the effect of price promotion in a subscription-based service. First, we check the effect of price promotion on the repurchase of the consumer. And we investigate how this effect varies depending on the characteristics of the consumer. Using the data from one of the music streaming service in South Korea, the effect of consumers' price promotion experience, demographic characteristics, and behavioral characteristics on their repurchase is analyzed through logistic regression analysis. As a result of the study, it is found that consumers' experience of price promotion has a positive effect on repurchase. In addition, the positive effect of price promotion is relatively greater in younger and female consumers. This study has implications in that it not only confirmed the positive effect of price promotion in a subscription-based environment but also empirically confirmed that the characteristics of consumers should be considered when performing price promotion.

• Journal of Global Scholars of Marketing Science
• /
• v.3
• /
• pp.63-77
• /
• 1999

지방자치단체별로 특성화된 이벤트의 개발은 지역사회의 경제 문화 발전에 많은 영향을 끼치면 또한 주민들의 적극적인 참여로 인해 그 시너지효과는 더욱 커진다. 지역이벤트를 개최목적과 지역특성반영정도에 따라 분류하였다. 이벤트개최목적을 주민공동체의식함양과 지역경제활성화로 나누고, 또한 이벤트의 내용이 지역특성을 반영하는 정도에 따라 분류하여 이벤트의 형태를 4가지로 나누었다. 지역주민공동체의식함양을 목적이며 지역단위특성이 있는 이벤트를 지역고유이벤트라 하였고, 이는 지역의 전통문화 또는 지역의 지리적특성 등을 살리면서 지역주민의 공동체의식을 높이는 것을 목적으로 하는 이벤트이다. 반면에 같은 목적을 가지면서도 지역특성이 반영되는 정도가 낮은 이벤트가 있을 수 있다. 이는 체육대회 등 순수 공동체의식제고에 목적을 둔 이벤트이다. 또한 문화적 요인 등 뿐만 아니라 지역산업의 특성을 지니면서 지역경제활성화를 목적으로 하는 이벤트가 있을 수 있고, 동일한 목적을 지향하지만 지역단위특성을 반영하는 정도가 낮은 이벤트가 있을 수 있다. 본 연구에서는 경남과 전남에서 실시되고 있는 이벤트들의 현황을 보고, 동서지역 특성을 살핀 다음, 동서지역 특성에 맞는 이벤트 개발방향을 모색하였다. 경남과 전남은 각기 독특한 특성을 가지면서도 수려한 한려해상, 지리산, 섬진강과 같은 자연자원을 공유하고 있으며, 또한 전남과 경남 공히 넓은 평야를 중심으로 하는 쌀농사라는 공통점이 있고, 그리고 전남에는 제철, 석유화학 등 기간산업이 경남지역에는 중공업 산업들이 발달해 있다. 이러한 요인들을 결합하여 양지역의 특성을 살리면서 효과적으로 연계할 수 있는 이벤트 개발방향이 모색되었다. 또한 충무공 이순신, 장보고, 사명대사, 허준과 같은 역사적 인물들이 동서지역을 넘자들면서 활동을 하였는 바 이를 이벤드화 하는 방안도 모색되었다.

• Journal of Global Scholars of Marketing Science
• /
• v.8
• /
• pp.1-19
• /
• 2001

To develop the traditional tea culture into tourism product, we will review the characteristics of traditional tea culture. Since our ancestor introduced tea, our tea culture has expressed the culture and spirit of ancestors' life and practiced the body and mind. Based on this facts, we want to build the program for applying.the tea culture into the characteristics of tourism products. The program for tea culture is following; reception; visiting the Korean Tea Museum consisting of reception room, tea-related document room, tea pottery room and korean traditional dress room; experiencing tea ceremony, tea traditional foods, natural dyeing, tea pottery making and tea etiquette; seeing visitors out. However, we didn't evaluate the satisfaction of tourists from Japan, China, America and Europe who participated in this program through the objective data. But they understood the excellency and creativity of Korean traditional culture through experiencing Korean invisible-visible culture. Therefore this study intends to develop the program for the attractive and differentiated culture tourism and build the competitive model of Korean culture tourism product.

• Journal of Global Scholars of Marketing Science
• /
• v.16 no.3
• /
• pp.143-167
• /
• 2006

Despite the popularity of e-commerce, the understanding of preferred product types for information searches and purchase on the internet are not sufficient. This paper studies the effect of risk perception on information search behavior through online only, offline only, and on-offline together. Specially, this study classifies product types into search goods, experience goods, and credence goods. The study attempts to determine how the relationship between the perceived risk and the information search is influenced by the product knowledge level. The results show that the higher the risk perceptions about experience goods and credence goods, the more the consumer searches information through online and offline together when the consumer's knowledge level is low. When the consumer's knowledge level is high, however, the higher the risk perception regarding search goods, the more the consumer searches information through online only.

• Journal of Global Scholars of Marketing Science
• /
• v.15 no.3
• /
• pp.1-30
• /
• 2005

Currently, attentions toward the Chinese market have been growing rapidly. Economical values of China are highly appreciated. The current shift of economical environments in China leads to changes in the way of consumers' consumption. The purpose of this study is to identify the Chinese consumers' brand purchasing behavior according to their lifestyle. Questionnaires developed by researcher were distributed and collected from 118 Chinese consumers living in metropolitan areas of China. In research, five different lifestyles were identified; which are the vogue pursuing group, the social intercourse group, the traditional conservative group, the achievement pursuit group, and the passive stagnated group. These groups differed in the perception of cosmetic prices, purchase motivations, post-acquisitional satisfaction, and their demographics. For example, the vogue pursuing group consumers turned out to consider price as the most important element when they purchase cosmetics, while the social intercourse group valued recommendation from others more. Meanwhile the traditional conservative group and the achievement group each used past experience and attributes as their criterion.