• Journal of the Korean BIBLIA Society for library and Information Science
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• v.22 no.3
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• pp.109-127
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• 2011

The purposes of this study are to investigate the perception and satisfaction of parents about e-books and to suggest ways to improve library e-book services. A user survey of one hundred twenty parents is carried for library use, computer use, and e-book user / non user behavior, library e-book service evaluation, selection of children's e-books and so on. Based upon the results, proactive library e-book service promotion such as public relations and e-book user education, easy access to e-book collections, recognition of e-book services at libraries, positions for e-book librarians and their professional continuing education, and self-evaluation of library e-book services.

• Journal of the Korean Society for information Management
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• v.29 no.1
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• pp.45-62
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• 2012

The purposes of this study are to investigate the perception and use of e-books by librarians and children and to suggest important elements to improve e-book services at the children's libraries. User survey questionaries and interviews from fifty five librarians and thirty children were carried for the perceptions and the use of e-books at five children's libraries. Based upon the data analysis from two groups, three important elements for improving e-book services of the libraries were suggested as follows: providing enough e-book contents, facilities and spaces, developing e-book user education programs with proactive pubic relations, and providing professional continuing education programs regarding e-books to librarians.

• Journal of the Korean Society for Library and Information Science
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• v.45 no.1
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• pp.287-310
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• 2011

This research surveyed college students in Korea on their satisfaction for e-book services provided by university libraries. Their usage behavior was investigated, and the satisfaction rate for e-book usage and its service quality were analyzed to comprehend the status of e-book usage. The analysis showed that overall satisfaction for e-book service of university libraries was 2.93 on average. Moreover, the more frequently a student used the service, the more satisfied the student was; junior/senior-level and graduate school student groups showed higher satisfaction for e-book service than freshman and sophomore students. The most influential factor for satisfaction based on the e-book service quality was the content of the service, followed by the library support service system. Based on the findings, reinforcement of library public relations and user education, and the maintenance of the variety and up-to-date status of the contents were proposed to stimulate future university library e-book services.

• Journal of the Korean Society for Library and Information Science
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• v.43 no.1
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• pp.113-133
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• 2009

This study suggests a scheme to activate an e-book service through the analysis on the cause of low usage of the services in academic libraries. The data analysis of e-book circulation records was performed for the purpose of preparing the scheme. Frequency analysis and descriptive statistics were used for basic data analysis. Also, t-test, ANOVA, non-parametric chi-square, and correlation analysis were used to examine whether there are any significant differences between treatment groups divided by gender and major.

• Proceedings of the Korean Society for Information Management Conference
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• 2015.08a
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• pp.53-58
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• 2015

최근 스마트폰, 태블릿PC 등 스마트 단말기의 보급 확대로 전자책 시장이 국내외에 지속적으로 성장하고 있지만, 실상은 생각보다 더디게 진행되고 있다. 2015년 전자책 독서실태 결과 지난 1년간 전자책 독서량은 지난번 조사에 비해 0.2권 감소한 1.4권에 그쳤으며 전자책 구독층이 가장 많은 10~20대의 전자책 이용 비중도 줄었다. 이에 본 연구는 대학도서관의 전자책 서비스에 있어서 지각된 가치와 지각된 위험을 기술수용모델(TAM)에 추가하여 서비스 이용자의 수용 후 지속적 사용의도를 실증적으로 분석하고자 한다. 이를 통해 향후 대학도서관 전자책 서비스, 더 나아가 정보서비스의 개발과 보급에 있어 유용한 시사점을 제고하고자 한다.

• Proceedings of the Korea Information Processing Society Conference
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• 2016.04a
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• pp.815-817
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• 2016

웹 기술의 발전은 인간 사회의 변화에 많은 영향을 주고 있다. 웹 발전 분야에서도 전자책 기술 발전은 확연하게 달라지고 있으며, 단순 텍스트 정보만을 제공하는 기술을 넘어 음성서비스를 위한 기술 분야에도 많은 연구가 활발하게 진행되고 있다. 따라서 본 논문에서는 웹 표준 기술인 HTML5기반 지능형 전자책 다국어 TTS 서비스를 위한 관련 연구 조사와 전자책 사용자의 편리성 및 접근성을 강화하기 위한 전자책 제작 및 서비스 방법에 대하여 연구하였다. 본 연구의 목적은 전자책 사용자들에게 텍스트를 포함한 전자책에서 텍스트 및 여러 객체들에 주제 혹은 설명을 TTS 서비스가 가능하도록 하고, 사용자의 선택적 영역과 언어에 따라 다국어 TTS가 자동 변환되어 서비스 할 수 있도록 연구 개발 하는 것이다.

• Journal of Information Management
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• v.43 no.1
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• pp.63-87
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• 2012

This study aims to analyse the actual condition of the ebook services and propose the improvements of ebook services for children in the Korean public library. For this purpose, the current condition of the ebook services in the public libraries were analyzed and categorized by three criteria. Secondly, the ebook use analysis was conducted using PCs and mobile devices in terms of access to ebook library site, searching method, contents type and viewer, lending process, and user help. As a result of the analysis, several issues such as the difficulty in access to ebook site, the complexity of setting and usage depending on the file format, the insufficient user guide, the relatively lower quality service than the commercial's, and the lack of retrieval functions specialized for the ebook were presented. The improvement plan for the ebook services, especially for children in the public library was suggested.

• The Journal of the Korea Contents Association
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• v.14 no.7
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• pp.559-570
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• 2014

The purpose of this study is to derive the suggestion of satisfaction of e-book services on the basis of the recent literature on quality assessment for e-service which have been mainly studied on library realm. For this purpose, This study added post-management service which is applicable to measure satisfaction of e-book services based on E-S-Qual and Libqual. We expand our scope of service to using of e-book content and services for individual customers, and analyzed the relationship between satisfaction with the system, the content, the after-sale service. On this foundation, existing e-book service companies can offer their services more efficiently, thereby making the e-book content more diverse, along with developing specialized e-book service to increasing their customer's satisfaction. In addition, the latest and diversity is important as well. Moreover, performing rapid post-management services after the sale of the product or service, can be important variables for customer satisfaction. Therefore, not only the system and content, providing required level post-management services by customers can satisfy the existing customers and create new customers.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.34 no.4
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• pp.235-257
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• 2023

The pandemic, which came unannounced, has caused people to feel the limitations of physical books and spaces, and discussions on library digital capabilities and sustainable library services are spreading. The e-book service of public libraries is at the stage of expanding to the autonomous district level and seeking to revitalize the service. In this study, a user satisfaction survey was conducted on the Gangdong district Library in Seoul to identify the current status of public library e-book services and suggest improvement measures. Based on the analysis results, improvement measures were derived in three aspects: expanding e-book content, strengthening user support services, and improving the e-book system management system.

• Journal of Information Management
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• v.38 no.3
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• pp.31-58
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• 2007

The survey and interview about the management of e-book and its service scheme to the librarians who are actually charged with e-book service in libraries were performed and analyzed in this study. The objective of this study was to help the vitalization of e-book use and the realization of complete digital library based on the data.