• Title/Summary/Keyword: 전문성 및 만족도

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A Study on the Improvement of Job Satisfaction of Private Security Guard (민간경비원의 직무만족도 개선방안에 관한 연구)

  • Kim, Joon-Ki;Lee, Sang-Yeol
    • Korean Security Journal
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    • no.54
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    • pp.127-148
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    • 2018
  • As the role and the importance of private security are emphasized in an independent way, as well as in a supportive way for police affairs, this study aims to figure out factors affecting job satisfaction of private security guards by investigating their job satisfaction. This study also suggests some solutions for improvement of their job satisfaction, such as enhancing task motivation and professionalism of private security guards. For the research were used SPSS(Statistical Package for the Social Science) WIN 24 programs. Frequency analysis, correlation analysis, multiple regression analysis and Crosstabulation analysis were performed as analytic methods. As a result of the study, the most fundamental factor in the job satisfaction of the private security guards was 'social recognition'. Social recognition forms when private security guards are trusted as professionals and the value of a job is enhanced. The policy recommendations to improve the job satisfaction of private security guards can be explained as follows. First, a government certification system should be established in an attempt to recruit professional private security guards. Second, in order to improve the work ability of private security guards, it is necessary to designate a special educational institution for a private security guards and provide systematic education. Third, the wage of private security guards should be readjusted to a realistic level. Fourth, it is necessary to secure substantial effect on the permission and the supervision of private security business. Finally, the business area based on public interest should be expanded.

Professionalism of the Nurse: A Concept Analysis (간호사의 전문성에 대한 개념분석)

  • Lee, Kyungmi;Kim, Su Hyun
    • Journal of Convergence for Information Technology
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    • v.9 no.9
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    • pp.94-107
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    • 2019
  • This study was aimed to clarify the concept of professionalism of the nurse. Walker and Avant's concept analysis process was used. The main attributes of professionalism of the nurse were advanced nursing knowledge, excellent nursing skill, person-centered nursing care, ethicality, responsibility, peer cooperation, autonomy, and outstanding situational judgement, and problem solving. The antecedents were a long enough period of nursing education and experience, research activities, personal qualities, and self-directed training. The consequences were improvement of professional identity and low turnover rates of nurses; improvement of nursing satisfaction, health recovery and well-being for patients; improvement of nursing quality, revenue, and reputation for hospital; gaining social recognition and development of nursing profession; obtaining financial benefits in national health care for nation. The findings of the study provide clarification of the concept of professionalism of the nurse and lay the foundation to establish professionalism among nurses to deliver good nursing care.

A Study on Evaluating the Practicalness of Library and Information Courses in Korea (한국 문헌정보학 교과목의 실용성 평가에 관한 연구)

  • Noh, Young-He;Ahn, In-Ja;Choi, Sang-Ki
    • Journal of Korean Library and Information Science Society
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    • v.42 no.4
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    • pp.5-29
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    • 2011
  • This study proposed to assess courses which are currently offered in the Department of Library and Information Science, and to explore directions for improvement. Based on field librarians' needs and opinions about the courses, we suggested separating the required, core, and elective courses. We proposed six courses including 'Internship', 'Introduction to Library and Information Science', 'Cataloging and Classification', 'Library Management', and 'Information Retrieval' as required courses, and 5 courses including 'Practice in Cataloging and Classification', 'Information Resource and Service', 'Collection Development', 'Digital Library System', 'Introduction to Bibliography' and 'Records Management and Archives' as core courses. Finally, the remaining courses were recommended as selective courses which each department could select depending on their circumstances and faculty. The important components for substantial LIS courses are as follows: timeliness of training topics, expertise of educational contents, professionalism and qualifications of faculty, specialized educational materials, and increasing the major correlation between courses and professors.

A Study of the effect of Analysis & Evaluation in acquisition phase on user satisfaction and usage (획득단계 분석평가 결과가 사용자 만족 및 활용에 미치는 요인에 관한 연구)

  • Jeon, Nam-Hee;Chung, Jung-Ku;Gim, Gwang-Yong
    • Journal of the military operations research society of Korea
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    • v.35 no.3
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    • pp.101-117
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    • 2009
  • The objective of this study is to find relations between success factors of project management and user satisfaction and usage for analysis report. According to emprical study, the main factors that affect user satisfaction are requirement and proper planning. And the main factors that affect usage are expert of analysis, proper planning and user satisfaction.

A Study on Relation Employee's Job Satisfaction, Organizational Commitment and Turnover Intention according to Korea's Freight Forwarders of Characteristics and Personal Characteristics (국제물류주선기업의 특성과 근로자의 특성이 조직몰입과 직무만족 및 이직의도에 미치는 영향에 관한 연구)

  • Jung, Lee-Sang;Kim, Hee-Gil;Choo, Sun-Ae;Lee, Dong-Ho
    • Management & Information Systems Review
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    • v.32 no.1
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    • pp.217-239
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    • 2013
  • The purpose of this study is to analyze that employee's job satisfaction and organizational commitment affect turnover intention according to freight forwarders's characteristics and personal characteristics. In order to achieve the purpose of this study, literature survey related to personal characteristics, job characteristics, organizational characteristics, job satisfaction, organizational commitment, turnover intention on studying employee was carried out and took an empirical analysis by the use of questionnaire method for employees in freight forwarders. According to the final result and conclusions are as follows; First, job characteristics was positively related to job satisfaction but were negatively related to organizational commitment. Organizational characteristics was positively related to job characteristics and organizational characteristics. Second, personal characteristics was negatively related to job characteristics and organizational characteristics. Finally, job satisfaction, organizational commitment were negatively related to turnover intention.

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Rethinking Catalogers' Professionalism (정리사서 전문성 재고에 관한 연구)

  • Park, Ok-Nam
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.22 no.1
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    • pp.95-116
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    • 2011
  • The study aims at identifying catalogers' perception of competencies in cataloging. The study focuses on cataloging and classification knowledge, library systems, materials, metadata formats, authority control, foreign language, computer skills, and interdependence and personal skills. It discusses the gap between previous studies and catalogers' perceptions of competencies required for the job. It provides implications for cataloging education. It has values in that the study as an exploratory study urges continuous studies to identify how catalogers' perceptions are changed according to information environment. It will be a base to develop job descriptions for catalogers.

Cosmetology Major The impact of college student satisfaction on the cosmetology profession (헤어미용 전공 대학생의 전공만족도가 미용전문직관에 미치는 영향)

  • Moon, So-Hee;Kong, Cha-Sook
    • Journal of the Korean Applied Science and Technology
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    • v.38 no.6
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    • pp.1667-1677
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    • 2021
  • In this study, we tried to investigate the relationship between the cosmetology major student's major satisfaction and the professionals by analyzing the effect of the cosmetology major student's major satisfaction on the beauty professional hall. Research Results It was found that there is a correlation (p <0.001) between the degree of satisfaction of college students in the hair beauty department and the beauty professionals (p <0.001), and the satisfaction of the department is "specialty" t = 4.625 (p =). .000),'Occupational recognition' t = 3.152 (p = .002), major value is'specialty' t = 2.330 (p = .021),'professional activity' t = 2.438 (p = .015), 'Occupation recognition' t = 4.843 (p = .000), university student activity adaptation is a subordinate factor of the cosmetology profession, "professional activity" t = 2.746 (p = .006), "occupation recognition" t = 4.303 ( Appearing as p = .000), it was found that the degree of satisfaction of college students in the hair beauty department has a significant effect on beauty professionals. For cosmetology college students, major satisfaction not only leads to satisfaction with the university and department, but also to self-satisfaction and cosmetology job confidence, allowing them to adapt to social life with a positive impact, and cosmetologists are hair With the values and attitude toward the beauty profession, you will be able to become a professional officer when you are a university student majoring in cosmetology. Through the research results, the formation of a positive professional hall for college students majoring in hair beauty and the satisfaction of the major will be enhanced, and the self-development of students, as well as professors and educational relations, will be established so that beauty professionals can be established through correct theory and practical education. Education and continued guidance on the professional ethics and values of the person is considered necessary.

Patient Satisfaction and Perception on Nutritional Counseling Services Quality (영양 상담서비스 품질에 대한 환자의 만족도와 인식조사)

  • Choi, Ki Bo;Lee, Song Mi;Lee, Seung Min;Lee, Eun;Park, Mi Sun;Park, Yoo Kyoung;Cha, Jin A;Lyu, Eun Soon
    • Journal of the Korean Society of Food Science and Nutrition
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    • v.46 no.2
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    • pp.251-258
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    • 2017
  • The objective of this study was to analyze patient satisfaction and perception of nutritional counseling services quality. A patient satisfaction and perception survey was conducted for 1,095 patients from 43 tertiary hospitals and 20 general hospitals. The number of returned questionnaires was 656 (response rate: 60.0%). Data from 633 questionnaires were analyzed after the questionnaires with unanswered items were excluded. Five domains were identified from the result of the factor analysis using the maximum likelihood and oblique rotation. The five domains were named empathy, responsiveness, tangibles, reliability, and skill and specialty. Patient perception mean score of nutritional counseling was 4.54/5.00. Patient satisfaction scores were significantly higher in empathy (P<0.001), responsiveness, and skill and specialty (P<0.01) with a college or graduate school education than in patients with a middle school education. There was no statistically significant difference between satisfaction scores in tertiary hospitals and those in general hospitals, but patients in capital hospitals reported significantly higher scores than their local counterparts in empathy, responsiveness, reliability, skill and specialty (P<0.001), and tangibles (P<0.05). In responsiveness, significantly higher (P<0.01) scores were observed in patients who received nutritional counseling only once compared to patients who received counseling two times. Patients perception of nutritional counseling services was significantly correlated with their satisfaction of five domains, reliability (r=0.721), responsiveness (r=0.697), empathy (r=0.690), skill and specialty (r=0.678), and tangibles (r=0.622).

The Influence of Shoppers' Security Need Sufficiency and Customer Satisfaction on the Quality of Security Services in Large Shopping Centres (대형쇼핑몰 보안서비스품질이 고객안전욕구충족 및 고객이용만족에 미치는 영향)

  • Lee, Jong-Hwan;Kang, Kyoung-Soo
    • Korean Security Journal
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    • no.23
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    • pp.41-63
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    • 2010
  • This study aimed to asses the relationship between shoppers' security need sufficiency and customer satisfaction on the quality of security services in Shopping Mall. This study gathered data from 485 citizen in five shopping centres at KyungKi areas. Collected data was analysed by factor analysis, reliability analysis, path analysis and multiple regression analysis with SPSS WIN 16.0. The results of the study yielded the following four perspectives. First, secure equipment and the service quality of security officers in the shopping malls have a decisive effect on customers psychological stability and crime prevention. Second, they are a strong influence upon customer satisfaction and operational security. Especially, the professionalism of the staff has a marked effect. Third, the service quality of security officers and secure equipment in the malls have an effect on operational security services and efficiency of secure services. Finally, this dissertation showed that the quality of secure equipment services and officers' mild In summary, the conclusion of this study is that secure equipment service, officers' mild manner and professionalism of the security officers affect the customer satisfaction measurement directly. They also affect customer satisfaction through psychological stability and the prevention of crime indirectly. In other words, the good quality of security in the shopping centres affects the using of facilities definitely.

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국립등대박물관 운영 전문성 제고 및 발전 방안

  • Jeon, Man-Hae
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2009.06a
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    • pp.458-460
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    • 2009
  • 박물관은 한 사회의 기억이 저장되어 있는 곳이라고들 한다. 이러한 기억들은 유물이라는 매게체를 통해 현재로 되살아나 자신의 뿌리인 전통을 가시화해준다. 국립등대박물관은 지난 100년간 우리나라의 밤바다를 비춰주고 뱃길을 알려주는 항로표지의 역사를 고스란히 보여주는 곳이라 할 수 있다. 최근 박물관의 변화는 굉장히 빨리 진행되고 있고 다양한 변화의 모습을 보여주고 있으며 국립등대박물관도 이러한 변화의 추세에 발맞추어 나아가야 한다. 국내유일의 등대전문박물관으로서 위상과 역할을 되짚어 보고 박물관 운영 전문성 제고 및 발전 방안을 수립함으로서 희망을 밝혀주고 꿈을 심어주는 국립등대박물관으로 거듭나고자 한다. 독창적이고 참신한 전시로 관람객에게 최상의 만족도를 선물 할 것이며 쾌적한 관람 환경 및 시설로 동남권 최고의 명소로 자리매김하기 위하여 열심히 노력할 것이다.

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