• The Journal of the Korea Contents Association
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• v.16 no.9
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• pp.423-432
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• 2016

This study analyzes the effects of accessibility, support system, economical efficiency, surrounding environment, business potential, and facility characteristics on customer satisfaction with Knowledge Industrial Center, in line with customer patterns based on the owner-occupied facility/rental facility, and occupancy period. We find that, in the group of customers as a whole, the factors except surrounding environment have statistically significant influences, with accessibility and economical efficiency showing relatively big influences. Across owner-occupied facility group/rental facility group and 3 occupancy period groups, the statistically significant factors differ. Among all groups, including customers as a whole, accessibility has a statistically significant high influence in five groups, but the others factors differs depending on customer characteristic group, showing the different constant between 0.2 0~0.27 of regression coefficient. According to the results of this paper, for more successful operation, Knowledge Industrial Center may focus first on the accessibility, and may focus on the other factors depending upon the various customer characteristic group.

• The Journal of the Convergence on Culture Technology
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• v.6 no.3
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• pp.175-183
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• 2020

This study suggests a solution regarding the effects of apartment facility maintenance and fire safety facility maintenance on the residential satisfaction of residents. The results are as follows. Firstly, facility maintenance had a negative effect on residential satisfaction. Analysis revealed that residential satisfaction decreased the more breakdowns there were in the facilities. This revealed that when maintenance staff neglect the residents' complaints due to the repetitive aspect of their jobs, there was a negative effect on residential satisfaction; therefore, residential satisfaction must be increased by maintaining the facilities well and training support for maintenance staff. Secondly, fire safety facilities had a negative effect on residential satisfaction. Analysis revealed that residential satisfaction decreased the more malfunctions there were in the fire safety facilities and the more replacements there were in fire fighting equipment. This revealed the importance of safety and the fact that the apartment heavily relies on fire safety facilities because there may be a low awareness regarding safety; therefore, maintenance staff must lower the damage from fire safety facilities and to increase the residential satisafaction of residents. Lastly, there needs to be repetitive training and education for residents regarding fire fighting and evacuating in accordance with the fire fighting plan as a means to strengthen residents' safety awareness.

• Land and Housing Review
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• v.2 no.3
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• pp.239-247
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• 2011

Such factors as living space, living environments, etc. are considered to have influence on housing satisfaction. Recently, increased residents' participation and residents' conflict in apartment management emerge as the important factors to influence it. They are more important in a social-mix housing complex of sales apartment and rental apartment, which is provided as a part of social mix. Therefore, a study hypothesis is established with a study model based on the precedent studies. The results from investigation the hypothesis are; First, the factor of living environment has meaningful influence on the factors of residents' participation and conflict. Second, residents' participation and conflict significantly affect housing satisfaction. Third, the factor of residents' participation shows a full mediated effect, and the factor of residents' conflict, a partial mediated effect. This study has a meaning as an exploratory one to identify a variable of residents' participation and conflict in social-mix apartment complex, and to verify their influence on houisng satisfaction empirically.

• Proceedings of the Korean Institute Of Construction Engineering and Management
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• 2006.11a
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• pp.718-721
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• 2006

The purpose of this study is to propose the way of decreasing frequently-occurred complaint by offering proper sale information at subscription phase based-on post-occupancy satisfaction survey. For this purpose, questionnaire surveys of residents were conducted to analyze their cognition of apartment sale information at subscription phase. and deduce appropriate sale information. The results can be summarized as followings: 1) It provides well-managed apartment sale information as utilizing checklists which is based on important items that effects on apartment inhabitants' satisfaction in apartment sale marketing. 2) It establishes a specific management standard of proper items of apartment sale information. 3) It manages and provides apartment sale information by making checklists of apartment sale information which consumers needs in their actual necessities.

• Proceedings of the Korean Society of Computer Information Conference
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• 2020.01a
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• pp.89-90
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• 2020

본 논문에서는 K영구임대주택 입주자의 자살생각에 영향을 미치는 주요 변인을 규명하는데 목적이 있다. 이를 위해 입주자들을 대상으로 생활실태, 주거공간, 정신건강 등의 항목을 조사하였다. 조사완료된 설문문항 중 본 연구와 관련된 성별, 연령대, 학력, 신체적 건강, 음주횟수, 자살생각은 각각 1문항, 주거환경 10문항, 우울11문항을 사용하였다. 분석결과, 우울정도에 대한 분석결과 평균 16.93점(표준편차 12.76)으로 16점보다 높게 나와 입주자의 우울증이 매우 의심할 수준으로 높게 분석되었다. 또한, 신체적 건강상태, 음주횟수, 주변환경에 대한 만족도, 우울이 자살생각에 유의미한 영향을 미치는 것으로 분석되었다.

• Journal of the Korean housing association
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• v.27 no.5
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• pp.45-54
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• 2016

This study aims to verify the effects of the apartment office managers' servant leadership on the residents' satisfactions and housing management company contract renewal ratio, and to examine whether the number of apartment units and the apartments' average size have the moderating effects upon the relationship between servant leadership and the residents's satisfaction and housing management company contract renewal ratio. For the purpose of testing the hypotheses, the questionnaire survey was conducted targeting 1,000 apartment office staffs and 8,000 apartment residents of 200 apartment complex in the region of Ulsan, Kyungnam, and Busan, and the statistical analyses were carried out for the useful questionnaires of 961 apartment office staffs and 7,119 apartment residents. The main results are as follows: First, the higher the office managers servant leadership is, the higher the residents' satisfactions. Second, the number of apartment units and the average size have moderating effects on the relationship between the office managers' servant leadership and housing management company contract renewal ratio. Finally, the summary, implications, and limitations of this study, and the future research direction were discussed in the conclusion.

• Journal of KIBIM
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• v.2 no.2
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• pp.27-36
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• 2012

Recently, apartment housing tends to increase 3-4% every year by economic growth and development of construction technology in domestic construction industry. According to this tendency, construction enterprises are providing high-quality and various residential space, and residents also want high-quality apartment housing without any defect. Construction company make efforts to decrease construction defects in order to satisfy all the residents, and to improve company value. However, it is impossible to have no defect in construction because construction works are combination of many different complicated process. Because of the responsibility for the defect, conflicts between construction company and residents have been occurred. This study suggests defects management method that can be used from defect register phase to defect repair phase with a function of smart-device of the high penetration rate. The effectiveness use of the suggested method might save defects maintenance time and improve resident satisfaction about construction quality.

• Journal of the KSME
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• v.32 no.3
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• pp.241-246
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• 1992

인텔리전트 빌딩의 근본 목적이 정보화 사회에서 입주자에게는 효과적인 업무 환경을 제공하고, 건물 소유주에게는 경제적인 이점을, 건물 운영자에게는 일괄적인 관리체계를 통한 LCC 절감을 제공한다는 데에 있다고 볼 때에, 깊은 관련을 가지고 있는 빌딩 자동제어시스템의 역할은 매우 중요하다고 판단되나. 이제 빌딩 자동제어시스템은 시대적인 변화에 능동적으로 대처하고 고객의 요구를 만족시키기 위해 신기술과 노 하우(know how)를 집약시켜 새로운 방향 정립이 필요하다. 그것은 바로 쾌적하고 안전한 업무 환경을 제공한다는 근본 목적 아래 보다 효율적인 관리 방 안과, 에너지 절약, 인력 절감을 극대화시켜 줄 수 있는 통합 시스템으로의 재탄생을 의미한다 하 겠다.

• Journal of Families and Better Life
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• v.22 no.3
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• pp.95-105
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• 2004

The purpose of this study was to identify the relations among management for residents, sense of community and common space for residents which provided in high rise mixed-use residential building constructed at the end of 1990s. Research method was social survey with questionnaire from 178 subjects collected by the snow ball sampling. Statistical analysis was done by the SPSS 10 for Windows program using frequency, percentage, t-test, one-way ANOVA. Research results showed high degree of residents' management satisfaction in the area of fitness space and business service. And they also showed high degree of residents' satisfaction in common space which include swimming pool, shower and sauna facilities. Satisfaction degree of management for residents became high with the support of residents' common space, so the management of residents' common space might be important in the management of high rise mixed-use residential building. Finally, residents' management and residents' common spaces have an important role to enhance the sense of community.

• Proceeding of Spring/Autumn Annual Conference of KHA
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• 2005.11a
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• pp.351-354
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• 2005

In 2004. as a part of special housing policy for low income household, Korean government initiated 'Multiple-dwelling Purchase and Public Rental Program'(MDPPRP) to help people whose needs for appropriate housing cannot be met in private housing market. The main goal of this program was to provide the base for self support of tenants by purchasing 'Multiple-housing' in bundle and transferring them into rental housing with low price to the low income tenants. Unlike other public rental housing programs, this model program limited the length of stay in the rental housing by six years to lead tenant's self support. The purpose of this study was to evaluate the effectiveness of this model program for further expanding enforcement. For this, two groups of residents of 'multiple-dwelling purchase and public rental program' and permanent rental housing were compared and analyzed. Thirty two tenants of MDPPRP were interviewed for the study. As research methods, document review, onsite tenant interviews using questionnaire were used. As a whole, most of the tenants were satisfied with their 'multiple-dwelling' environment in physical and socio-psychological aspects.