• Title/Summary/Keyword: 인터넷 구매

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A Study on the Perceived Risk and the Pre-Purchase Intention of Internet Shopping Mall Users according to Gender (인터넷 쇼핑몰 이용자의 성별에 따른 구매 전 지각된 위험과 구매의도에 관한 연구)

  • Kang, Young-Sin;Ahn, Byeong-Tae
    • Journal of the Korea Society of Computer and Information
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    • v.12 no.3
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    • pp.213-223
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    • 2007
  • The aims of this study are to determine if the perceived risk of e commerce affect the Internet shopping mall users'decision to pre-purchase an item via e commerce, to find out if there are differences among the induced perceived risk according to gender, and to verify if the perceived risk according to gender have a correlation to a person's decision to pre-purchase an item via e commerce. It was found from the analysis of the collected data that there are five factors of perceived risk of e commerce: economic risk, the product performance risk, social risk, technology/time loss risk, and privacy risk. First, the collected data were analyzed to determine if the perceived risk of e commerce affect people's purchase intentions, and on the matter of whether there are differences among the pre-perceived risk according to sender, As regards the differences among the relationships between the pre-perceived risk of e commerce and the purchase intention of the Internet shopping mall users based on gender. It can thus be concluded that the pre-perceived risk of e commerce affect the Internet shopping mall users purchase intention. Different results were obtained, though, according to sender. This means e commerce purchasers can use these results to recognize the risk of e commerce.

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전자 카달로그 특성요인이 인터넷 쇼핑몰 사용자의 구매의도에 미치는 영향에 관한 연구

  • 고일상;강주선
    • Proceedings of the Korea Society for Industrial Systems Conference
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    • 2003.11a
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    • pp.627-655
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    • 2003
  • 국내 전자상거래 규모가 확대됨에 따라 인터넷 쇼핑몰 사업자들은 전자카달로그를 구축하여 예측된 시장규모에 대비하고 있다. 특히 고객을 유인할 수 있는 제품에 대한 전자카달로그의 정보제공의 질이 중요하다. 따라서 본 연구에서는 먼저 인터넷 쇼핑몰의 컨텐츠 관련 기존 연구조사를 바탕으로 인터넷 쇼핑몰 사용자의 구매의도에 영향을 주는 전자카달로그 특성요인을 추출하고, 이를 실증적으로 검증하였다. 실증분석결과 전자카달로그 특성요인 중 충실성, 최신성, 상호작용성, 구조성이 고객의 구매의도에 유의한 영향을 미침을 확인할 수 있었다. 결론부분에서는 이러한 연구 결과를 바탕으로 인터넷 쇼핑몰 사업자에게 시사점을 제시하였다

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Trust Building of Buyers who perceive Quality Risk High in Online Used Car Transactions: A Dyadic Trust Relationship (온라인 중고차 거래에서 품질위험을 높게 지각한 구매자의 신뢰형성: 구매자와 대리인 양자간 신뢰)

  • Lee, Seung-chang
    • Journal of Distribution Science
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    • v.7 no.3
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    • pp.49-69
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    • 2009
  • With the proliferation of electronic commerce, online transactions have become a norm. Its enormous potential, however, can be truly realized if consumers feel comfortable facing invisible sellers over the Internet, a virtual business channel. Trust has been identified as a key component in many e-Commerce studies. The purpose of this study is to find out which factors play a major role in building buyer trust and how the build-up trust affects buyer's purchase intention in online used car transactions. Based on the information asymmetry, TAM (Technology Acceptance Model), and the trust theory, our research model includes factors such as a buyer's propensity-to-trust, institutional characteristics (inspection and warranty policy), word-of-mouth referral, perceived size, and perceived benefits as independent variables. The model also includes trust as a mediate variable, purchase intention as a dependent variable, and perceived quality risk as a moderate variable. The research model is tested by analyzing 448 sample data gathered from used car websites. The result shows that the trust has significant effects on the online purchase intention, and institutional characteristics have been identified as one of the most significant factors for trust building in used car websites. For those who perceive quality risk high, actual purchasing behavior occurs only when they have trust on the used car websites, indicating that trust plays a vital role as a mediate variable. This study suggests that buyer trust on the used car websites is important to increase buyer's online purchase behavior.

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Online Market Segmentation by Gen Y Consumers' Internet Use Motivations (Y세대 소비자의 인터넷 사용동기에 의한 온라인시장세분화)

  • Kim, Eun-Young
    • Korean Journal of Human Ecology
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    • v.17 no.4
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    • pp.693-705
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    • 2008
  • 본 연구는 인터넷 사용동기에 근거한 온라인 시장을 세분화하고자 하였다. 표본은 미국 남서부지역의 대학생으로 총 219명의 Y세대 소비자로 구성되었다. 자료분석을 위해 군집분석(Cluster Analysis)과 분산분석(ANOVA)을 사용하였다. 군집분석결과, 온라인소비자는 3개의 세분시장 즉, "쾌락적 소비자", "실용적 소비자", "비능동적 소비자" 집단으로 분류되었다. 개인적 특성 중, 성별과 연령에 따라 세 집단별 유의한 차이가 없었으나, 능동적 소비자 집단 (쾌락적소비자, 실용적 소비자)이 비능동적 소비자 집단보다 인터넷 사용시간과 온라인쇼핑에 드는 비용을 더 많이 소비하는 것으로 나타났다. 온라인구매성향에 있어서, 전반적으로 충동구매성향이 낮지만, 세 집단별 통계적으로 유의한 차이를 보여, 쾌락적 소비자가 가장 높았고, 다음은 실용적 소비자, 비능동적 소비자 순이었다. 계획구매성향은 전반적으로 높았으며, 쾌락적 소비자와 실용적 소비자 두 집단이 비능동적 소비자보다 계획구매성향이 더 높게 나타났다. 또한, 온라인구매의도는 실용적소비자가 가장 높았으며, 다음은 쾌락적 소비자, 비능동적 소비자 순이었다. 구체적으로 상품군별 구매의도차이를 검증한결과, 실용적소비자는 "책 또는 잡지", "액세서리와 보석"에 대한 온라인 구매의도가 가장 높은 반면, 쾌락적 소비자는 "여행티켓 또는 예약", "오락 및 여가상품"에 대한 온라인 구매의도가 가장 높은 경향을 보였다. 따라서, Y세대 소비자를 위한 온라인 시장세분화에 따른 차별화된 마케팅 전략이 논의되었다.

Purchasing Behavior Analysis on Internet Shopping Mall of Iranian Young Adults (인터넷 쇼핑몰에서의 이란 젊은 성인층의 구매 행태 분석)

  • Sahraeidolatkhaneh, Atieh;Han, Kwan Hee
    • The Journal of the Korea Contents Association
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    • v.16 no.6
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    • pp.73-81
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    • 2016
  • The electronic commerce environment allows customers to search for information and purchase products and services via direct contact with internet markets. Purchasing through the internet is not a real experience of purchasing, but is based on some pictures, information and advertisements of products. To improve E-commerce environment in Iran, purchasing behavior of Iranian young adults in the internet shopping mall is analyzed in this study. The factors which influence the motivation of internet shopping and the selection of internet shopping mall is investigated, and statistical tests were applied between these factors and other variables such as gender, job, age and education. The results of the tests showed that there is a gender difference on one of the shopping mall selection factor (i.e., abundant information about products); also there is a gender difference on the one of the shopping motivation factor (i.e., possibility of comparing products). Besides, there is a job difference (student or non-student) on the factor of 'Purchase frequency per month'. Other facts are also found that Iranian consumers are not sure about a product's quality, so they refuse to buy products such as foods, clothes and other products. Additionally, they are dissatisfied about the safety of internet shopping malls.

Design and Implementation of Positive/Negative Review for Product Evaluation Tool in Internet BBS or Blogs (인터넷 게시판과 블로그에 나타난 긍정적/부정적 상품평 분석 도구의 설계 및 구현)

  • Kim, Dongeui;Lee, Samuel Sangkon
    • Proceedings of the Korea Information Processing Society Conference
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    • 2010.11a
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    • pp.568-571
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    • 2010
  • 본 논문은 인터넷에서 사용자가 물품을 구매하고자 할 때 구매를 원하는 것의 상품평을 미리 볼 수 있는 프로그램을 설계하고 구현하였다. 구매 물건의 동종 모델에서 어느 제품을 구매하여야 할지 사용자의 선택이 어려운 경우 고객의 의사결정에 도움을 주고자 해당 상품을 이미 구매한 고객들의 의견 중에서 긍정적인 면과 부정적인 면 중 어떤 성격이 더 강한지를 판단하는 상품평 분석 도구이다. 본 프로젝트에서는 사용자의 물품 구매를 돕는 상품평 분석 도구의 기능은 첫째, 인터넷 게시판과 블로그(blog)의 글을 수집하고, 이를 분석해서 긍정/부정/보통의 의견들을 그래프로 표시하여 구매 의사 결정에 도움이 준다.

A Study of Factors Affecting on Trust and Participation of Group Buying on the Internet (인터넷 공동구매 신뢰와 참여에 영향을 미치는 요인에 관한 연구)

  • 고일상;장정주;이영훈
    • Proceedings of the Korea Society of Information Technology Applications Conference
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    • 2002.11a
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    • pp.125-135
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    • 2002
  • With rapid growth and competition of electronic commerce through internet, various buying types and business models are being appeared In this paper, we studied group buying which is new business model to consumer and factors affecting on trust and participation of group buying. The following are the regression result of this study. First, factors affecting on trust of group buying were different from factors affecting on participation of group buying. Second, perceived reputation factor, familiarity factor and product value factor made a significant effect on participation of group buying. Third customer service factor didn't make a significant effect on both participation and trust of group buying. Fourth, product value factor made a significant effect on both participation and trust of group buying. Fifth trust of group buying made a significant effect on participation of group buying

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A Study of Factors Affecting on Trust and Participation of Group Buying on the Internet (인터넷 공동구매 신뢰와 참여에 영향을 미치는 요인에 관한 연구)

  • 고일상;장정주;이영훈
    • Proceedings of the Korea Society for Industrial Systems Conference
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    • 2002.11a
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    • pp.125-135
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    • 2002
  • With rapid growth and competition of electronic commerce through internet, various buying types and business models are being appeared In this paper, we studied group buying which is new business model to consumer and factors affecting on trust and participation of group buying. The following are the regression result of this study. first, factors affecting on trust of group buying were different from factors affecting on participation of group buying. Second perceived reputation factor, familiarity factor and Product value factor made a significant effect on participation of group buying. Third, customer service factor didn't make a significant effect on both participation and trust of group buying. fourth, product value factor made a significant effect on both participation and trust of group buying. Fifth trust of group buying made a significant effect on participation of group buying

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A Study of the Influence of Consumer's Decision Making Process in Internet Shopping of Clothing Product Using Virtual Reality(Web3D) (가상현실(웹3D)을 이용한 인터넷 의류제품 쇼핑몰이 소비자 구매의사결정단계에 미치는 영향에 관한 연구)

  • Sung, Jung-Hwan;Sung, Hee-Won
    • Archives of design research
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    • v.17 no.4
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    • pp.289-298
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    • 2004
  • The development of the Internet has influenced consumers' information search process and purchase behaviors. The environmental changes and consumers' lifestyle changes have stimulated them to use the Internet shopping mall. However, people used to shop the low-involvement product rather than high-involvement product such as clothing product at the internet shopping mall due to the subjects' perceived risks or product characteristics. The purpose of this study is to examine the differences of consumers' attitudes toward the two types of apparel internet shopping mall. With compared to the existing shopping mall, this study generated Web3D internet shopping mall by designing Abata, representing the user's body figure. The changes of respondents' attitudes toward the internet shopping mall and purchase intentions would provide the possibility and future direction of the Web3D internet shopping. Recommendations and future research were also discussed.

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