• 한국정보통신설비학회:학술대회논문집
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• 2008.08a
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• pp.300-303
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• 2008

KT는 기업대상 전국대표번호서비스(예: 1588, 1577 등)와 기업이 보유하고 운용중인 콜센타 서비스를 통합한 새로운 부가서비스를 기업고객에게 제공하여 기업 콜센타의 인바운드 및 아웃바운드 호처리를 효율화하고, 고객사에게 일원화된 고객 접점 센터 구축을 통한 One-Contact, One-Stop서비스 구현 가능하게 함은 물론 기업고객측 회선, 장비 등에 대한 투자 및 운용비용을 절감할 수 있게 하고 있다. 이를 위해 KT에서는 기업 콜센타 구축시 다양한 구축환경(예: 고객사 CTI 미들웨어)과 고객사가 보유한 멀티사이트 콜센타에 적합하도록 지능망 개선 및 효율적인 시스템간 접속환경 제공으로 변화하는 기업 콜센타 고객의 니즈에 맞는 유연하고 강력한 서비스를 제공하고 있다. 본 논문에서는 기업형 콜센타 솔루션에 관한 통신사업자별 제공 기술 및 현황, KT에서 제공중인 콜센타 제공 구조에서의 지능망 제공 요소와 고객사 콜센타와의 망간 시스템 연동관계를 분석하고, KT에서 콜센타 부가서비스기반 호 제어하에서 제공하고 있는 기업의 콜센타 유형별 구축방안을 실제 적용 사례를 기반으로 제시하고 이에 따른 최적의 콜센타 구축방안을 제시한다.

• Proceedings of the Korea Information Processing Society Conference
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• 2002.04b
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• pp.1361-1364
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• 2002

지능형 사설교환시스템 형태의 SIP(Session Initiation Protocol) VoIP 게이트웨이를 설계 구현한다. 구현한 VoIP 게이트웨이는 기존의 사설교환기 접속 게이트웨이가 아니라 아날로그 전화기를 직접 연결하여 사용할 수 있는 사설교환기 내장형 VoIP 게이트웨이를 구현하고 SIP UA(User Agent)를 이용하여 각각의 포트에 고유한 전화번호를 부여할 수 있도록 구성한다. 이러한 전화번호는 사설망의 내선 번호와 같은 의미를 가지며, 간단한 형태의 위치정보 서비스이다. 또한 인터넷을 통하여 음성 통신 호 신호의 인바운드와 아웃바운드를 가능하게 한다.

• International Commerce and Information Review
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• v.14 no.2
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• pp.55-79
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• 2012

The previous studies based on a resource-based view of firm highlighted the role of resources within a firm in creating and sustaining competitive advantage. Recent research, however, the relational view points to the importance of inter-firm sources(or relational capital) in creating firm competitiveness. In international business field, the studies on born-global firms also states that when firms are lack of ownership-specific advantages in their internationalization process, they resort to the external partners and social networks to complement their resource scarcity. By adopting the relational view and born-global firms concept, a network-based approach needs to be applied to explain the international strategy of Korean service firms. This is because most of Korean service firms own less ownership-specific advantages than global competitors. This study proposes Korean firms' global network building and exploiting strategy to enhance their international stages of development. The network, for example, Global Korean Tourism Network, enables network members access to the valuable resources and capabilities they are lack of when undergoing internationalization process. This study's contribution is along two dimension. First, even global Korean network is emerging as a major issue in recent years, we could not figure out how to build global Korean network for service firms. This studies gives an answer. Second, we derived what benefits can be gained from the network if Global Korean Tourism Network is developed for hotel, tourism, convention firms' internationalization.

• The Transactions of the Korea Information Processing Society
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• v.2 no.3
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• pp.433-442
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• 1995

This paper presents an improved VLSI implementation of a parallel sorter to achieve O(Ν) time complexity. Many fast VLSI sort algorithms have been proposed for sorting N elements in O(log Ν) time. However, most such algorithms proposed have complex network structure without considering data input and output time. They are also very difficult to expand or to use in real applications. After analyzing the chip area and time complexity of several parallel sort algorithms with overlapping data input and output time, the most effective algorithm, the rebound sort algorithm, is implemented in VLSI with some improvements. To achieve O(Ν) time complexity, an improved rebound sorter is able to sort 8 16-bits records on a chip. And it is possible to sort more than 8 records by connecting chips in a chain vertically.

• Journal of Internet Computing and Services
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• v.6 no.3
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• pp.71-84
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• 2005

Recently, the expert call center solution has become the center of interest, since finance and tele-marketing system, which is focused on a communication industry, have been increasing, Specially, the call center market is growing up with a supporting Caller-ID for a cellular phone in Korea, In the present, although large size companies are developing expensive solutions and instruments to service only for the big companies, there little solutions for SOHO markets, Therefore, in this paper we have shown a design and an implementation of a CTI system which is capable of in/outbound call processing by using CTI, and providing stable services by linking the customer's DB. And these functionalities have become possible by integrating functions of PBX and the computer control of the PBX. First, we have constructed call flows and analyzed packets for the standard communication through the PBX in call. Then, we have designed and implemented a middleware which linked a call between a client and a customer. Finally, we have constructed a database module for applying the CRM technology to the management of customer's contents.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.19 no.7
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• pp.1213-1223
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• 1994

VSATs(Very Small Aperture Terminals) have introduced new concepts in satellite business communications and are typically used in a star network configuration to provide information directly to the user`s premise. The characteristics of this system are low earth station costs, easy in stallation, compact, and very high flexibility for a varierty of applications (Credit Checks, Electronic Mail, Video Conferencing, Reservation System, Database Inquires, Order Entry, etc.). So, the requests of VSAT service have considerably enlarged. The link design of a VSAT network using Korea Sat. is discussed in this paper. This paper is intended to collect in a convient way the principle formula and reference data necessary to make overall performance calcurations and to calcurate antenna size. HPA power size and link margin of earth stations for satellite communications systems. Generally, because the antenna size of the Hub station in the VSAT system is bigger than the Remote station, the method of power allocations of inbound and outbound carriers is utilized in this paper. The size of Hub station and Remote station are assumed to be 3.7m and 1.2m. respectively.

• Management & Information Systems Review
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• v.33 no.1
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• pp.237-261
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• 2014

This study is to investigate the impact of information technology implementation on supply chain risk and performance. It focuses on how information technology adoption affects supply risk as well as performance. It collected one hundred fifty nine responses from supply executives and supply and purchasing managers of U.S manufacturing firms by applying a survey methodology. The research results provide empirical evidence that the use of information technology in the supply chain mitigates supply risk and improves performance. More importantly, information technology adoption involves three aspects: inbound and outbound communications, internal communications and administration and finally, mitigation of supply risks and improved performance via order taking and procurement. This research emphasizes the importance of IT implementation in supply risk management. It also points out how information technology adoption facilitates the impact of information technology in risk mitigation in the supply chain and in performance. Thus, supply and purchasing managers need to consider IT implementation and adoption when establishing their risk mitigating strategies within the supply chains.

• KIPS Transactions on Computer and Communication Systems
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• v.9 no.5
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• pp.113-120
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• 2020

KISTI(Korea Institute of Science and Technology Information) provides HPC(High Performance Computing) service to users of university, institute, government, affiliated organization, company and so on. The NURION, supercomputer that launched its official service on Jan. 1, 2019, is the fifth supercomputer established by the KISTI. The NURION has 25.7 petaflops computation performance. Understanding how supercomputing services are used and how researchers are using is critical to system operators and managers. It is central to monitor and analysis network traffic. In this paper, we briefly introduce the NURION system and supercomputing service network with security configuration. And we describe the monitoring system that checks the status of supercomputing services in real time. We analyze inbound/outbound traffics and abnormal (attack) IP addresses data that are collected in the NURION supercomputing service network for 11 months (from January to November 1919) using time series and correlation analysis method.

• Journal of Korea Port Economic Association
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• v.25 no.3
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• pp.385-406
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• 2009

The volume of trade between Korea and China has been growing significantly year by year since the diplomatic relations have been established in 1992. The economic and logistics cooperation between the two countries is crucial not only for the development of their economic relations but for promotion of value-added logistics. However there are still huge and serious impediments to logistics network and management between the two countries including bottlenecks in transport and customs procedures. The purpose of this study is to investigate how to promote value added logistics activities between Korea and Shandong Province of China. It is suggested the ways to increase VAL activities such as enhanced division of international labour within industries, provision of comprehensive logistics service and establishment of strategy for supply chain management between the two countries.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2007.11a
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• pp.7-11
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• 2007

This paper considers a shipment planning of products from manufacturers to a third-party warehouse for demands with production time windows where a demand must be replenished in its time window. The underling lot-sizing model also assumes cargo delivery cost in each inbound replenishment to the warehouse. For this model, an optimal O($nT^4$) is presented where n is the number of demands and T is the length of the planning horizon.