• The KIPS Transactions:PartB
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• v.15B no.1
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• pp.45-52
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• 2008

As the recent development of the IT services, there is a urgent need of effective diagnosis system to present appropriate solution for the complicated problems of breakdown control, a cause analysis of breakdown and others. So we propose an intelligent diagnosis system that integrates the case-based reasoning and the artificial neural network to improve the system performance and to achieve optimal diagnosis. The case-based reasoning is a reasoning method that resolves the problems presented in current time through the past cases (experience). And it enables to make efficient reasoning by means of less complicated knowledge acquisition process, especially in the domain where it is difficult to extract formal rules. However, reasoning by using the case-based reasoning alone in diagnosis problem domain causes a problem of suggesting multiple causes on a given symptom. Since the suggested multiple causes of given symptom has the same weight, the unnecessary causes are also examined as well. In order to resolve such problems, the back-propagation learning algorithm of the artificial neural network is used to train the pairs of the causes and associated symptoms and find out the cause with the highest weight for occurrence to make more clarified and reliable diagnosis.

• Knowledge Management Research
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• v.24 no.1
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• pp.31-49
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• 2023

TikTok, as a leading short video platform, has attracted many users, and the resulting attention generates immense business value as a platform to diffuse knowledge. As a qualitative and explorative approach, this study reviews the knowledge payment industry and discusses the influential factors of users' payment decisions regarding knowledge products on TikTok. By conducting in-depth interviews with ten participants and observing 95 knowledge providers' videos, we find that TikTok has significant business potential in the knowledge payment industry. By using the ATLAS. ti software to code the data collected from these interviews, this study finds that demander characteristics (personal needs), product characteristics (product quality), provider characteristics (the key opinion leader effect), and platform characteristics (platform management) are the four core categories that influence users' payment decisions regarding knowledge products on TikTok. A theoretical model consisting of the ten variables of emotional needs, professional needs, quality, price, helpfulness, value, charisma, user trust, service guarantee, and scarcity is proposed based on the grounded theory. The theoretical and practical implications of the study findings are also discussed.

• The Transactions of the Korean Institute of Electrical Engineers A
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• v.48 no.6
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• pp.800-806
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• 1999

This paper proposes IIKBAG(Intelligent Interlocking Knowledge Base Generator) which can build automatically the interlocking knowledge base utilized as the real-time interlocking strategy of the electronic interlocking system in order to enhance it's reliability and expansion. The IIKBAG consists of the inference engine and the knowledge base. The former has an auto-learning function which searches all the train routes for the given station model based on heuristic search technique while dynamically searching the model, and then generates automatically the interlocking patterns obtained from the interlocking relations of signal facilities on the routes. The latter is designed as the structure which the real-time expert system embedded on IS(Interlocking System) can use directly in order to enhances the reliability and accuracy. The IIKBAG is implemented in C computer language for the purpose of the build and interface of the station structure database. And, a typical station model is simulated to prove the validity of the proposed IIKBAG.

• Proceedings of the Korean Information Science Society Conference
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• 2011.06c
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• pp.311-314
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• 2011

이 논문은 2011 TORSC 자동차 경주에 대한 인공지능적 접근방법을 나타내었다. 사람이 자동차 경주를 준비 할 때에는 여러 종류의 경기장, 트랙, 조건에서 연습하고 여기서 익힌 경험과 지식을 통해 실제 새로운 경기장에서 경주를 하게 된다. 본 연구에서는 이러한 학습과 적용의 단계를 두 단계의 학습으로 수행하였다. 특히 경주 조건인 트랙에 대한 경기 연습 즉, 기계 학습을 위해 트랙을 간단한 수치 자료로 구조화하고, 실시간 트랙 정보 구축으로 트랙의 형태를 파악하여 주행하는 방법을 제시하였다. 또한, 각 센서를 각 상황에 맞도록 구조화하여 고수준 센서화하는 방법으로 트랙 정보를 기록하였으며, 직관적인 효과 조정과 파악을 위해 휴리스틱을 적용하였다. 이러한 연구는 경쟁력 있는 스마트 자동차에 필요한 소프트웨어 모듈에 의미있는 한 부분이 될 수 있다.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2021.05a
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• pp.571-573
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• 2021

Recently, according to the rapid development of the Internet, information is increasing exponentially. A lot of this information Various studies are being conducted in order to communicate smoothly. In recent years, related researches applying artificial intelligence and big data technologies have been actively conducted. However, it has not produced remarkable results. One of the causes can be found in the severe limitation of the lack of language and knowledge standards. Currently, there is an active research on conferences using a multimedia approach, and gradually, interest in knowledge-based conference systems has begun. In the case of a meeting with a multimedia approach, the advantages and disadvantages of the existing offline meetings are expressed online as they are, and the management of information on the actual contents and process of important meetings is neglected. Therefore, in this paper, we study a plan to convert conference content information into an ontology, and propose a method to systematically analyze the ontology-formed information.

• Knowledge Management Research
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• v.24 no.4
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• pp.153-176
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• 2023

Generative AI, especially conversational AI like ChatGPT, has recently gained traction as a technological alternative for automating customer service. However, there is still a lack of research on whether current generative AI technologies can effectively replace traditional human managers in customer service automation, and whether they are advantageous in some situations and disadvantageous in others, depending on the conditions and environment. To answer the question, "Can generative AI replace human managers in customer service activities?", this study conducted experiments and surveys on customer online reviews of a food delivery platform. We applied the perspective of the elaboration likelihood model to generate hypotheses about whether there is a difference between positive and negative online reviews, and analyzed whether the hypotheses were supported. The analysis results indicate that for positive reviews, generative AI can effectively replace human managers. However, for negative reviews, complete replacement is challenging, and human managerial intervention is considered more desirable. The results of this study can provide valuable practical insights for organizations looking to automate customer service using generative AI.

• Journal of KIISE
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• v.43 no.9
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• pp.963-973
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• 2016

Providing a semantic knowledge system using media ontologies requires not only conventional axiom reasoning but also knowledge extension based on various types of reasoning. In particular, spatio-temporal information can be used in a variety of artificial intelligence applications and the importance of spatio-temporal reasoning and expression is continuously increasing. In this paper, we append the LOD data related to the public address system to large-scale media ontologies in order to utilize spatial inference in reasoning. We propose an RDFS/Spatial inference system by utilizing distributed memory-based framework for reasoning about large-scale ontologies annotated with spatial information. In addition, we describe a distributed spatio-temporal SPARQL parallel query processing method designed for large scale ontology data annotated with spatio-temporal information. In order to evaluate the performance of our system, we conducted experiments using LUBM and BSBM data sets for ontology reasoning and query processing benchmark.

• The Transactions of the Korea Information Processing Society
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• v.4 no.5
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• pp.1289-1296
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• 1997

To build up a knowledge-based system in an Artifical Inerligence System, selecting an appropriate set of rules is one of the key provlems. In this paper, we discuss a new method for exteacting fuzzy rules diredtly from fuzzy membdrchip function dat for pattern classifcation. The fuzzy rules with variable fuzzy recions are defined by sharing fuzzy space in fuzzy grid.Tehse rules are extracted form memberchop function. Them, optimal input vari-ables for the rules are determined using the number of extracted rules as a criterion. The method is compared with neural networks using Ishibuchi. Finally, in order to demonstrate the cffectiveness of the present method, simulation results are shown.

• The Journal of Bigdata
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• v.4 no.1
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• pp.119-127
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• 2019

This study explains how to solve engineering problems easily and efficiently by using cloud based big data platform. To do this, we propose a cloud based big data analysis platform. The application helps users easily create models for data analysis using cloud based big data analysis platform. Analytical models modeled using components are analyzed through an analysis engine. Our platform include pre-processing, analysis, and visualization algorithms required for data analysis. Finally, we show an application of effluent concentration in a sewage treatment process.

• Proceedings of the Korean Society of Computer Information Conference
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• 2021.01a
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• pp.115-116
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• 2021

5세대(5G) 이동통신망의 보급과 코로나19 여파로 비대면 시대가 열리면서 가상 증강현실(VR·AR)을 기반으로 한 '실감(XR·Extended Reality)경제가 본격화 되었다. 가상증강현실의 적용분야로는 게임·영화 등 엔터테인먼트, 제조업, 쇼핑 및 전자상거래, 병원·의료기기, 고객서비스, 지식서비스교육 분야 등이 있다. 본 논문은 VR·AR&교육콘텐츠를 키워드로 최근 3년(2018.1.1.~2020.12.31.)간 중앙지, 경제지 등 54개 언론사 기사를 빅카인즈와 데이터랩을 이용하여 관계도 분석, 월간 키워드 트렌드, 연관어 분석을 하였다. 'VR, AR, 에듀테크'를 키워드로 뉴스 검색결과 63,959건 중 '에듀테크' 검색결과 2018년 632건, 2019년 1043건, 2020년 2389건으로 해마다 급 상승하였다. '(AR+VR)AND 교육콘텐츠'에 대한 검색 결과 연관성(키워드 빈도수)이 높은 키워드로는 증강현실(120), 가상현실(116), 인공지능(114), 에듀테크(100), 코로나19(66), 실감형(65), 아이들(61), VR·AR(56), ICT(35), 빅데이터(25) 순으로 가상·증강현실 기술 발전, 코로나19의 장기화, 교육의 효율성으로 에듀테크 분야의 활용도가 급격히 증가함을 확인할 수 있었다.