• Journal of the HCI Society of Korea
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• v.12 no.4
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• pp.45-55
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• 2017

In recent years, some service providers have introduced chatbot agents to provide engagement in the healthcare field. However, current research on chatbot agents is still limited to designing various chatbot identities for healthcare services. By contrast, this study aims to investigate how various agent identities affect users' perceptions and behaviors differently. We developed three chatbot agents with different identities: a doctor (an individual), a hospital (an institution), and a virtual agent (a machine). Then, we recruited 36 users and divided them into three groups, each using a different chatbot agent. They were asked to track their behaviors and review advice from the chatbot agent for six days. Post-hoc surveys and interviews were conducted in order to investigate users' perceptions. The findings are as follows: participants felt more trusting and intimate with the doctor and hospital agents than with the virtual agent. Many of the participants preferred the hospital agent due to its higher reliability. However, all three agents did not lead the participants to change their behaviors. This study contributes to providing practical guidelines for designing chatbots in the healthcare field by studying users' perceptions and behaviors depending on chatbot identities.

• Journal of Digital Convergence
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• v.19 no.10
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• pp.453-467
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• 2021

In this study, the autoregressive cross-lagged model was applied to verify the longitudinal correlation between the three factors and the pattern of changes over time in the mother's cultural adaptation type, the multicultural acceptability of multicultural adolescents, and national identity. For the study, longitudinal data from the 2nd, 4th, 6th, and 8th years of the MAPS tracked from the 5th grade of elementary school to the 2nd grade of high school were used for analysis. As a result of the analysis, all four types of mother's acculturation were analyzed to have a significant longitudinal effect over time. The four types of mothers' cultural adaptation were analyzed to have a longitudinal mediating effect on the relationship between the national identity of multicultural youth. Based on these analysis results, it is necessary to provide a continuous acculturation support program. In order to have a sense of belonging and solidarity with the country, it was suggested that education to increase multicultural receptivity should be carried out in parallel.

• 한국사회정책
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• v.23 no.2
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• pp.83-112
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• 2016

Increase of immigrants in Korean society means that ethnic and cultural diversity witnessed in Western immigration countries is also appearing in overall Korean society. The purpose of this study is to suggest policy directions which fit multicultural society in the future by comparing and analyzing the difference in the recognition of multiculturalism between Koreans and immigrants. As the result of empirical analysis, it turned out that there is difference in recognition between Koreans and immigrants, for which different policy directions are required. First, it was contact experience that decided Koreans' multicultural attitudes. High level of influence of contact experience means that although Koreans take multicultural society as granted, they actually have low level of contact experience with immigrants, which requires policy tools to convert actual strengthened contact experience into positive directions. Second, in the case of immigrants, the less they recognize discrimination and the more bias is fortified, the more they accept multiculturalism as a threat. This exhibits their dual sense of identity in which they recognize themselves as foreigners toward Koreans but they distinguish themselves from other foreigners. Thus, assimilation to Korean society is not deemed to be the only alternative and Korean society needs to practice genuine multiculturalism to strengthen immigrants' ethnic identity. Study also conducted in-depth discussions on the implications of above results.

• Korean Journal of Social Welfare
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• v.59 no.3
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• pp.99-124
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• 2007

The purpose of this study is to research psychosocial experience in post-mastectomy women, who participated in self-help group, using in-depth interviews and participant observations. Until recently, studies on post-mastectomy women in psychological perspectives had been maily done by nurses, and there are only few literatures in social welfare studies. Therefore, based on phenomenological theory, the meaning and essence of "the breast" and the lived experience of post-mastectomy women, i.e. emotional distress, and as a result has been explored, it has confirmed six clusters and explained them in detail. As a result, from the subjects' experience, the essence of 'A crossroad of life and death', 'sexual-identity crisis', 'feeling mortified due to double binded messages of others', 'conflict between physical and psychological disabilities', 'feelings of gratitude or wishfulness', and 'their realistic suggestions and wishes' has been shown. It has been founded that the subjects experienced not only self-identity crisis as women but also unending internal turmoil because of their passion to live. It has been hoped that this study will help to shape government policy and social welfare services on post-mastectomy patients.

• Informatization Policy
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• v.17 no.3
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• pp.36-56
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• 2010

The number of studies on e-government has increased rapidly in South Korea while the government has implemented world-class e-government. However, there has been little effort to assess the achievements and limitations of e-government studies up to the present. This article analyzes 146 research papers from 43 academic journals by using the meta-analysis method. Our analysis focuses on the papers' perspectives and topics, methodologies and methods, and use of theories. Comparisons to similar foreign studies are also conducted. Our finding shows that there have been substantial improvements and practical contributions of e-government research, mainly in Public Administration and Information Systems literature. Some recommendations are suggested on ways to strengthen e-government research: a multi-disciplinary approach, the rigor and diversity of research methods, theory building, salience, and plasticity.

• Korean Journal of Labor Studies
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• v.24 no.2
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• pp.137-179
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• 2018

To reduce labor market discrimination, there are lively discussions about the role of extant labor regime based on labor unions. It includes both the critical perspective on extant labor movement and the necessity of new actors for resolving discriminations within labor market. Among new actors, the present study focuses on contingent labor centers. Specifically, we have investigated on the development and identity of contingent labor centers as coalition of local government-labor organization. The core content of this study is to reconstruct the activities and strategies of contingent labor centers throughout the longitudinal approach. From many evidences, we can confirm that contingent labor centers have evolved via three phases such as differentiation, de- politicizing, and networks. This finding also provides insights about inside relationships between contingent labor centers and outside tensions between contingent labor center and extant labor organizations. We finally discuss on the theoretical implications of contingent labor center as new actor for contingent worker movement.

• Korean Journal of Social Welfare
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• v.58 no.3
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• pp.51-79
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• 2006

This study is to explore how the bondage of street homeless is made and what it implies. In order to do so, this study does participation-observation for the life of the homeless on the street and drop-in-center according to the ethno-graphic research tradition. Starting from the August of 2005, during the period of six months, we did a field study on the actual conditions of facilities for the homeless in the major parts in Seoul and collected the interview data through the interview-in-depth with 8 homeless people. Following the data-analysis procedures of Spradley(1979), we identified the main domains related to the factors for the bonding of street homeless. These domains show us how the homeless people who were left in the whole new world of homelessness just manage to tide over the crisis of identity and survival. The bondage of street homeless in the situation of street homelessness has been shown to have these following meanings: (1) the cultural significance as their second home, (2) the meaning of an alternative group to be admitted, (3) the maintenance of self-identity by way of distinction in the group. According to these, the self-identity of homeless is dual and, therefore, the meaning and interpretation of their relationship is also dual. This dualistic attitude comes from the process in which the homeless acquire the alliance-resource for the very survival and self-existence. The results of this study confirm that the homeless suffer from the lack of true relationship as well as resources. This study suggests that the supporting policies and services for the street homeless should be achieved qualitatively and integrated under a long range plan.

• The Journal of the Korea Contents Association
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• v.19 no.11
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• pp.507-515
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• 2019

The positive effects of 'robot actor' born in the age of artificial intelligence on the characteristics of theater (comprehensive, liveness, duality, planning) is due to the collaboration with 'robot' engineers, which increases the comprehensive. It is possible to respond to it, so that various reaction are maintained in every performance, and enhanced illusion can be provided in 'robot' material works in which 'robot actor' plays the role of 'robot'. However, the power focused on the director can reduce the comprehensiceness, the synthesis is reduced, and the 'robot actor' cannot perform the sweat or breath of 'human actor'. In itself, duality is incomplete. In addition, there is a high risk that the improvisation within the scope of planning is likely to occur as a sudden reaction, which may limit the postponement of the 'human actor'. Based on these findings, 'philosophy', 'science' and 'art' can predict the development of artificial intelligence side by side. It is considered necessary to study to redefine the direction and identity of arts and theater that should be moved forward.

• Journal of the Korean Geographical Society
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• v.31 no.4
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• pp.685-698
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• 1996

Southern Louisiana has one of the largest Vitnamese refrgee neighborhoods after the mid-1970s. It is impressive that one of their adaptive strategies comes from their religious lives which are centered on either Catholicism or Buddhism. The Buddhism community, especially, exhibits an exotic symbolic system of value and attitude, and thus contributes to cultural diversity in the adopted country. The landscape of the Buddhist temple is a visible symbol to them that the host socirty accepts their maintenance of their own cultural identity and that they are also an integral part of American society. Their making-place and being-in-place procedures, although their culture is being transformed in the original shape, put an emphasis on interaction with the host xociety. These procedures have been facilitated by consolidating their identity as a minority group as well as by interacting with the host society. The on-going influx of foreign immigrant groups seems not to drive them to assimilate into the melting-pot society, but to contribute to contribute to the increase in the cultural diversity of the United States.

• Korea journal of population studies
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• v.33 no.3
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• pp.53-73
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• 2010

The purpose of this study is to investigate social distance and attitude toward migrants's citizenship in Korea, a society with increasing cultural diversity. Using data from the 'Multiculturalism and Social Integration Survey' conducted by Academy of Korean Studies in 2008, this study analyzes three main issues: social distance between Koreans and foreigners, perception of the bases of national identity, and attitude toward migrants' citizenship and the causal factors of the attitude. The results show that social distances between Koreans and African Blacks/Arabs are significantly larger than those between Koreans and other ethnic or racial groups. But the relatively large social distances between Koreans and South-East Asians/North Korean defectors poses a more serious challenge to Korean society, since South-East Asians and North Korean defectors have comprised ever bigger part of migrants in Korea. The civil element is found to be more important base of national identity than the cultural or the ethnic bases, and there exists a strong negative attitude toward dual nationality. The results of regression analysis suggest that the potential of global citizenship for migrants will be realized by expanding universalism for basic human rights and awareness of the civil base of national identity on the one hand, and by minimizing the strong belief in ethnic homogeneity and the negative attitude toward dual nationality on the other hand.