• Journal of the Korean Society for information Management
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• v.38 no.4
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• pp.83-112
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• 2021

This study aims to examine how the specialty of librarians links between users' library experience and their resulting perception of the library in public libraries. After reviewing theoretical background studies, a questionnaire survey was conducted at six public libraries in Seoul and Gyeonggi Province. The analysis of the survey results showed that the perception of librarians' specialty had a mediation effect on the relationship between cultural, educational activity and library perception. However, information activity was not linked by the perception of librarians' specialty and only directly influenced on the library perception. Accordingly, the result raised a question of a discrepancy between the areas where the users gain the value of the library and where the librarians' specialty is perceived and some implications were suggested. This research is meaningful in integrating the users' library experience, librarians' specialty, and the library performance by external point of view on the specialty, traditionally regarded as an internal characteristic of the librarianship.

• Proceedings of the KIEE Conference
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• 2011.07a
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• pp.1246-1247
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• 2011

지능형교통시스템(ITS) 구축 사업을 통해 수집된 소통정보, 대중교통정보 등의 교통관련 정보를 제공하기 위한 방법으로 교통정보 안내전화(ARS)를 적용하여 도로 이용자에게 교통정보를 제공하고 있다. 도로 이용자에게 보다 편리한 교통정보 서비스를 제공하기 위한 일환으로 교통정보 안내전화(ARS)에 음성인식을 적용하고 있다. 그러나 초기 ARS에 음성인식을 적용한 결과 음성인식 성공률은 상당히 높은 것으로 나타났으나, 이용자가 증가하여 샘플링 수가 증가함에 따라 음성 인식 성공률은 점차 저하되고 있는 실정이다. 이를 해결하기 위한 방안으로 충분한 샘플링을 확보하여 주기적이고 지속적인 음성인식에 대한 튜닝을 실시하여 음성인식에 대한 성공률을 향상 시킬 필요가 있다.

• Journal of Korean Library and Information Science Society
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• v.41 no.4
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• pp.127-150
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• 2010

This study aims to analyze the gap between university students' cognitions and expectations on users' cognitions about dimensions of library staff service quality and the reason of gap. The results showed that the overal service didn't reach the users' minimum expectation. Among the every item of service quality, the greatest expectation service was the quick delivery of non home library materials and staff's politeness. The most great was in-depth subject services and friendly encounter. The staff service quality gave the library satisfaction; in-depth subject services, exact understanding of user needs and politeness. The great gaps were caused to the lack of willingness to answer question, the lack of communication, and the lack of user care etc.

• Proceedings of the Korean Society of Computer Information Conference
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• 2023.07a
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• pp.495-496
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• 2023

최근 보급되고 있는 스크린 야구장을 많은 이용자가 단순한 타격만을 하고 피드백이 없이 일회성으로 이용하고 있고 이용자의 타격 자세를 평가해주는 기능을 제공하지 않고 있다. 부정확한 자세로 타격을 하게 되면 부상의 위험도 있고, 타격 실력도 향상될 수 없다. 따라서 이용자가 올바른 타격자세를 취할 수 있도록 자세를 평가 해주는 시스템이 필요하다. 본 논문에서는 구글의 미디어 파이프와 딥러닝 기술을 활용하여 타격 자세 영상을 인식하여 타격 자세를 평가해주는 시스템을 개발하였다. 제안한 시스템은 사전에 다양한 영상을 LSTM 알고리즘으로 학습하여 이용자의 타격자세를 4개 등급으로 평가해준다. 이를 활용하여 스크린 야구장에서 카메라만 설치하여 간단하게 사용 가능하며 이용자들이 타격 자세를 자체 평가할 수 있다.

• Proceedings of the Korean Society for Information Management Conference
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• 2013.08a
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• pp.157-161
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• 2013

본 연구는 작은도서관 운영자의 직무 현황을 파악하고 IPA 기법을 바탕으로 직무 인식도를 분석하는데 목적이 있다. 선행연구와 관련 문헌을 종합, 분석하여 작은도서관의 직무를 '계획 및 행정', '회계', '전산 관리', '자료 조직 및 자료 관리', '이용자 서비스', '이용자 프로그램'으로 구분하고 36개의 직무요소로 세분화하였다. 이들 직무요소의 IPA 결과, '계획 및 행정', '이용자 서비스', '이용자 프로그램'에 해당하는 직무요소의 중요도-수행도가 가장 높으며 '회계'와 '전산 관리'에 해당하는 직무요소의 중요도-수행도가 가장 낮은 것으로 분석되었다. 분석한 작은도서관 운영자의 직무인식도는 작은도서관 운영 개선을 위한 논의의 기초자료로 활용하고자 한다.

• Digital Contents
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• no.12 s.31
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• pp.106-112
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• 1995

서울 YMCA는 8월 6일부터 8월 19일까지 2주간에 걸쳐 서울 YMCA PC통신 '시청자옴부즈만'(GO.YMAN) 개설 200일을 맞아 PC통신 이용자들의 PC통신에 대한 인식 상태를 조사하였다.

• Science of Emotion and Sensibility
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• v.17 no.1
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• pp.53-62
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• 2014

Despite the huge potential of the practical application of emotion recognition technologies, the enhancement of the technologies still remains a challenge mainly due to the difficulty of recognizing emotion. Although not perfect, human emotions can be recognized through human images and sounds. Emotion recognition technologies have been researched by extensive studies that include image-based recognition studies, sound-based studies, and both image and sound-based studies. Studies on emotion recognition through facial expression detection are especially effective as emotions are primarily expressed in human face. However, differences in user environment and their familiarity with the technologies may cause significant disparities and errors. In order to enhance the accuracy of real-time emotion recognition, it is crucial to note a mechanism of understanding and analyzing users' personality traits that contribute to the improvement of emotion recognition. This study focuses on analyzing users' personality traits and its application in the emotion recognition system to reduce errors in emotion recognition through facial expression detection and improve the accuracy of the results. In particular, the study offers a practical solution to users with subtle facial expressions or low degree of emotion expression by providing an enhanced emotion recognition function.

• Proceedings of the Korean Society for Quality Management Conference
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• 2010.04a
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• pp.411-417
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• 2010

캠퍼스 중심의 정규 대학 연구가 급격히 감소될 것으로 예상되면서 대학도 매우 치열한 경쟁 체계를 벗어 날 수 없게 되었다. 이에 다양한 매체를 적용하는 학습방법과 학생의 개념을 다양화하려는 대학들의 노력이 강화됨에 따라 대학 서비스의 핵심인 교육서비스와 행정서비스에 대한 품질 향상은 매우 중요한 과제가 되었다. 본 연구는 대학 서비스의 핵심 중 하나인 행정 서비스를 중심으로 서비스 제공자가 인식한 서비스 품질과 서비스 이용자가 인식한 서비스 품질의 수준이 직무 만족도에 어떠한 영향을 미치는 가를 분석하였다 또한 서비스 제공자가 인식하는 서비스 제공 품질과 서비스 이용자가 인식한 서비스 사용 품질에 관한 두 인식의 차이를 고찰하였다.

• Informatization Policy
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• v.31 no.3
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• pp.48-71
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• 2024

In the modern era of digital sophistication, effective public administration warrants a citizen-centric approach that not only anticipates the needs of public service users but also comprehends their behaviors in undertaking proactive measures to deliver public services as needed. This study adopts a typological perspective by viewing e-government users as distinct consumer groups with individualized demands, behavioral tendencies, and perceptual attributes. Utilizing data from a 2021 survey on e-government service utilization, a two-step cluster analysis was conducted to delineate user typology through an empirical study. The analysis incorporated variables such as the purpose of using e-government, selected e-government channels, subjective perceptions of technological risk, and personal innovativeness. Accordingly, e-government users were classified into five distinct typological groups labeled "Unilateral Active Users Geared to Social Media," "Versatile Power Users," "Unilateral Pragmatic Active Users," "Occasional Passive Users," and "Minimal Users." This typological differentiation of e-government user groups is intended to help identify unique user demands and characteristics so as to facilitate the delivery of tailored e-government services and informed policy decisions catering to the diverse needs of users.

• Journal of the Korean Society for information Management
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• v.40 no.4
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• pp.229-257
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• 2023

This study aims to understand students' perceptions of the spatial characteristics of school libraries when they use them for reading. We selected a set of spatial characteristics by reviewing the literature and conducting a preliminary investigation. Then, we examined how students perceived the importance of and how satisfied they were with each characteristic. In addition, we investigated how students' perceptions differ by the library uses and reading-related activities. We also studied whether the satisfaction of school library users affects their continued use of the libraries. We also verified whether school library user satisfaction is an intervening variable in continued-use intention, which is affected by spatial characteristics perception. We conducted a survey of 342 students from four middle schools. The analysis of the survey outcomes shows differences in library use due to spatial characteristics such as convenience, communicability, diversity, and safety. Factors such as communicability, comfortability, and ambience affected user satisfaction positively. Both aesthetics and communicability also positively influenced the continued-use intention. Furthermore, we identified that communicability, comfortability, and ambience eventually impacted the continued-use intention via user satisfaction, an intervening variable. The significance of this study is that it considered the direction of the school library to support students' reading by regarding the school library as a space for reading.