• Journal of Korea Port Economic Association
• /
• v.26 no.4
• /
• pp.122-146
• /
• 2010

This purpose of this study is to analyze the causal relation among constituent concepts and verify the relation among internal marketing, service quality and customer satisfaction in shipping companies. To achieve the goal of this study, the author studied literatures on internal marketing, service quality and customer satisfaction, and carried out a survey targeting people working for shipping companies and international logistics freight forwarders to make an empirical analysis. The results are as follows. It was confirmed that education and training, reward system, empowerment among internal marketing elements of a shipping company have a positive effect on the service quality and customer satisfaction of the shipping company, and the service quality of a shipping company also has a positive effect on customer satisfaction. As it can be known from these results, it would be necessary to concentrate on internal marketing of a shipping company in order to increase service quality and customer satisfaction.

• Korean journal of communication and information
• /
• v.59
• /
• pp.50-70
• /
• 2012

This study, as one of works to understand the character of contemporary journalism thought in Korea, aims to review the journalism thought of Jang Jun-Ha, a magazine journalist who published the monthly magazine Sasanggye(思想界) from the 1950s to the 1960s and promoted its influence like major newspapers at that times. For the purpose it analyzed how his understanding of journalism had been performed and what his main logic and idea on journalism thought was. Based on the above it considered the matters related to the characteristics of his journalism thought. As result of study his journalism thought can be said nationalistic enlightenment journalism consistently since he established the magazine to enlighten the educated youth, while it shows a kind of interpretive journalism or orientating journalism from the end of 1950s. In 1962 when political suppress on the Sasanggye was growing worse his journalism thought is evaluated to show a kind of advocacy journalism strongly. As he understood and received the concept and theory newly recognized in the academic and press community, his journalism thought could be said to be advanced at that times. Also his theory and assertion could be evaluated persuasive from the viewpoint of the following concrete execution and action.

• Journal of Science and Technology Studies
• /
• v.2 no.2 s.4
• /
• pp.145-189
• /
• 2002

This paper explores into the potential contribution of welfare science and technology(WST) to meeting the challenges of ageing. Drawing on the literature about gerontechnology, this paper considers the application of scientific knowledge for welfare of an aging population. WST for the improvement of the daily functioning of the elderly people can not only prevent, delay or compensate for the declines or impairments of coginitive and physical functions (by assistive technology) but also enhance personal ability to overcome problems either by supporting the person's abilities (by supportive technology) or by changing the environment (by public welfare technology). This paper draws attention to a paradigm change in the conceptualization of disability and its ramifications for the role of technology and aging. A range of approaches such as Barrier-Free design, Universal Design points to new directions of WST in which products and services are devised to improve the quality of life for all people, and hence enhancing the socio-economic vitality. It is suggested that the future of welfare science and technology will be based in large measure on its goal to reduce or prevent individual and structural lag in the relationships between people and their environments. Addressing issues of the broader physical and social environment will emphasize the goal of prevention and the view that environmental needs for aging population are changing over time.

• Journal of Science and Technology Studies
• /
• v.11 no.1
• /
• pp.89-121
• /
• 2011

The majority of previous researchers on body management practices including plastic surgery has agreed that there is a strong connection between social demands of plastic surgery and public exposures of beautiful body-images, which this research intends to analyze further. This study, on the one hand, discovers how body-images are produced and consumed through clinical practices of plastic surgery, particularly, surgeon-patient consultation processes based on the researcher's participant observation on a plastic surgery clinic in Korea, and shows how visualization technologies are mobilized to reconstruct not only boundaries of patients' bodies but also those of medical disciplines by viewing plastic surgery practices as knowledge production activities, on the other hand. While revealing that surgeon-patient consultation is the process to transform patient's bodies to "scientific" objects and visualization technologies have been made to help plastic surgeons to make their disciplines "scientific" ones, this article also pays attention to complicated effects of new imaging technology beyond a mere means of "scientification" of plastic surgery.

• Journal of The Korean Association For Science Education
• /
• v.37 no.4
• /
• pp.637-650
• /
• 2017

It is necessary for undergraduate students whose citizenship reaches a maturity stage to recognize the importance of citizen participation in social issues related to science and technology and to be able to make meaningful use of citizens' rights and responsibilities. Therefore, in order to understand the actual status of undergraduate students' perceptions and practice capacity for citizen participation in science and technology, university students were selected from the department of arts physical studies (33 cases), humanities social studies (62 cases), and science engineering studies (67 cases) at D university in Gyeonggi province. Then, we investigated the scientific technology and society's interaction oriented by citizen participation, responsible decision-making ability, and the effectiveness of the social issue by scientific technology. Analyses of the results reveal that the overall perception level of the students about the interaction between scientific technology and society was high according to department of the arts physical studies, humanities social studies, science engineering studies, in that order, but the scores were not all in average. Therefore, it was found that the current undergraduate students lacked a deep understanding of the interaction between scientific technology and society regardless of the major field. In addition, the students' perception on citizen participation in the interaction between scientific technology and society was found to be problematic regardless of the major field. In responsible decision-making ability, undergraduate students were found to have difficulties in selecting the best alternative in terms of individual beliefs and welfare of others and formulating the action strategies. In addition, the self-confidence of the students about knowledge, skill, and capacity for action related science and technology in the effectiveness of the social issue by scientific technology was very low regardless of major field. We discussed educational implications of these findings.

• CRM연구
• /
• v.2 no.2
• /
• pp.53-70
• /
• 2009

Understanding consumer behavior based on the analysis of the customer data is one essential part of analytic CRM. To do this, the analytic skills for data extraction and data processing are required to users. As a user has various kinds of questions for the consumer data analysis, the user should use database language such as SQL. However, for the firm's user, to generate SQL statements is not easy because the accuracy of the query result is hugely influenced by the knowledge of work-site operation and the firm's database. This paper proposes a natural language based database search framework finding relevant database elements. Specifically, we describe how our TableRank method can understand the user's natural query language and provide proper relations and attributes of data records to the user. Through several experiments, it is supported that the TableRank provides accurate database elements related to the user's natural query. We also show that the close distance among relations in the database represents the high data connectivity which guarantees matching with a search query from a user.

• The Journal of Society for e-Business Studies
• /
• v.20 no.3
• /
• pp.29-46
• /
• 2015

Examined how it varied the knowledge network of the country along with R&D changes in planning policy for the research and development of government. Therefore, in this study, chronological Analysis analyzed separately the network between each entity of participate in the industry fusion source technology development business of industry trade and Energy. Planning policy of industrial fusion source technology development business, to change the starting point before and after 2012, before 2012 from selected planning issues at the center "planning committee" and in 2012 'PD' changes to a system for planning issues around. First of all, an attempt to analyze the R&D network based on the "planning committee" current situation of 2009~2011, from 2012 to analyze the variation of the R&D network with the introduction of the 'PD' system after it was analyzed by dividing the time in the current state of up to 2013. The results of the analysis, since the PD system was introduced, such as self-relationship (the form of planning user to run directly challenges the person was planning to challenge participants)is greatly improved, I was able to grasp the effect became clear. The more the self-relation, and the budding scholars considering that there is inequality of the planning, the introduction of the PD scheme, it can be seen to have resulted in a positive effect. These studies, quantitatively analyzed to improve the results to the effects associated with changes in the planning policy of the government, I think that there is a meaning in terms of presenting the future direction of R&D policy.

• Journal of the Korean Society for Library and Information Science
• /
• v.50 no.1
• /
• pp.331-351
• /
• 2016

Digitalized data and literature in scholarly community has developed the concept of digital humanities and cyberscholarship which indicate the characteristics of a new aspect and approach in scholarly activities with digitalized resources or new media. This study was performed in order to identify the changes in national research activities of art and humanities by using a multi-modal approach. The combined methodology of in-depth interview and content analysis on publishing and citing behaviors in literature was executed. The steps of research process is identified as a non-linear combination of 3 parts: developing research idea, developing the research idea to write, and submitting manuscript to publish. Prominent implementations of cyberscholarship were found in the 2nd step for accessing and using research data and literatures. Understanding the characteristics of scholar communication using cyberscholarhip factors in humanities for interdisciplinarity, sophisticating the environment of cyberscholarhip for data sharing, investing and developing archivist and archives, and providing a various platform for accelerating scholarly communication were derived by the panel discussion for developing interdisciplinary research for humanities.

• Journal of the Korea Convergence Society
• /
• v.11 no.5
• /
• pp.353-361
• /
• 2020

Objectives: This study was attempted to confirm the convergence education effect of donning and doffing Personal Protective Equipment(PPE) for Non-medical Personnel. Method: Three training sessions in 2018 were conducted for 28 dedicated staff who met Level D personal protective equipment. After the training, the scores of PPE donning and doffing were collected. Friedman and Wilcoxon's Signed-Ranks Tests were performed. Results: As the number of training increased, the score of doffing PPE increased significantly. And the differences by frequency, the score of the donning PPE was significantly increased in the 3rd rather than the 1st. However, the score of doff was increased in the first to third cases, but it was not significant. Conclusion: The results of this study found that the effect of doffing PPE education was relatively lower than that of donning practice. so the increase in the number of training sessions or the periodic training is important.

• Journal of the Economic Geographical Society of Korea
• /
• v.12 no.4
• /
• pp.319-343
• /
• 2009

This paper considers some kinds of socio-spatial constraints and strategies for overcoming them which immigrant workers in Korea have experienced in their work-place and life-space, with an analysis of questionnaire data and of direct interview materials on them. Though they appear somewhat satisfactory or positive with their work-place, this can be seen as a hypocritical or false attitude rather than a real one: they are forced to work with long hours (more than 70 hours per week) and rigid controls in the other' territory. Their daily life-spaces also are severe: they can be hardly embedded in an existing community with a sense of place due to serious institutional and interaction constraints, even though they seem to have a basic mobility to survive in life-spaces. In order to escape or alleviate such local constraints, they try to constitute multi-scalar (local, trans-regional, and transnational) networks, and to find informations and means to resolve or cope with them. However, this kind of endeavors of immigrant workers to make a trans-national network and social space has a limitation for them to be free entirely from constraints, which might be strengthened with a lack of geographical knowledge of them. Then immigrant workers in Korea live ineluctably with not only hybrid national identity but also with disturbed local identity in an aliened workplace and life-spaces.