• Journal of the Korea Academia-Industrial cooperation Society
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• v.14 no.12
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• pp.6395-6402
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• 2013

This study evaluated dental health care providers to identify strategic management implications for providing improved dental health dental health care services to consumers. For this purpose, adental health care satisfaction survey was conducted on 1,156 patients (more than 20 years of age) at a dental clinic follow-up visit in a small-town dentist clinic Gyeongsangbuk-do province from August 1, 2013 to September 13, 2013. The dental health service value satisfaction in the gender and age (p<.05), monthly income (p<.001), dental health service quality satisfaction indentists according to gender (p<.05), education (p<.01), monthly income (p<.001), word-of-mouth effect of satisfaction job (p<.05), age and monthly income (p<.001) were investigated. Acorrelation was observed between the variables of the dental health services dental health services quality sub areas: certainty, reliability, and materiality. The interrelation between the dental health service showed the value of the variable(p<.000). The dental health services, routes elected, customer satisfaction with the dentist, reason for choosing a dentist, dental doctor reused and word-of-mouth effect of the satisfaction variable and the association with the volume(+) showed a correlation. The establishment new hospital management strategies can improve the quality of health care services to the patients and provide high-quality health care services.

• The Journal of the Korea Contents Association
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• v.12 no.12
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• pp.269-281
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• 2012

The purpose of this study is to analyze effects of medical service quality on the customer satisfaction and intention of revisit in cancer patients. To achieve purpose of the research, the data was collected from 420 patients in university hospitals using a standardized questionnaires. Using the structural equation modeling(SEM), this study examines the relationship among medical service quality, customer satisfaction and intention of revisit. The results show that the medical service quality factors such as medical expertise, administrative service have positive effects on the customer satisfaction which positively relates to intention of revisit. Medical expertise, convenience, administrative service of the medical service quality factors have positive influence upon intention of revisit. Therefore, the results of this study show that the medical service quality factors which are medical expertise, administrative service leading to customer satisfaction are important factors to revisit hospitals.

• Management & Information Systems Review
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• v.32 no.1
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• pp.87-109
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• 2013

This study analyzed technical efficiencies of health service industry of OECD countries with DEA and SFA approaches using 10 year data from OECD Health Database. The results can be summarized as follows: First, Korea was found the best practice among 15 OECD countries based on CRS nondirectional SBM models. Second, it was found that some inefficiencies were due to environmental factors. Third, we found that environmental factors were important factors in efficiencies of health service industry by observing that there were large efficiency changes after adjusting slacks due to environmental factors. From the above, Korea led the OECD countries in health service industry and was the most competent. But this study has some limitation since the quality and cost of health care was not taken into account.

• Proceedings of the Korean Information Science Society Conference
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• 2007.10c
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• pp.380-384
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• 2007

최근, 임상연구는 유비쿼터스 헬스케어 서비스를 이용한 환자 개인의 맞춤형 의료 서비스에 관한 연구가 진행되고 있다. 유비쿼터스 헬스케어 서비스 시스템은 원격의 환자를 유무선 네트워킹 기술을 활용하여 "언제 어디서나" 이용 가능한 의료서비스를 제공할 수 있다. 이러한 기술들 덕택에, 의료 서비스가 의료기관 내에서 실-생활 영역으로 공간적인 확대와 특정 질병치료에서 평생 건강관리로 시간적인 확대가 가능해졌다. 본 논문에서는 유비쿼터스 환경에서 환자와 전문의가 실시간으로 상호작용을 통해 최적의 의료서비스 제공할 수 있는 유비쿼터스 헬스케어 서비스 기반의 과민성 방광 환자 관리 시스템을 설계하고 구현하였다.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.15 no.11
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• pp.6746-6755
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• 2014

This study examined the effect of long-term care utilization on the health care utilization of Medicaid elderly. The subjects were 5,834 long-term care insurance with the level 1 Medicaid elders, who received either service or non-service. This study examined the impact of long-term care service on the probability of health care utilization and the costs of health care utilization. The total medical cost and inpatient day between 2009-2007 were significant factors affecting long-term care utilization (${\beta}=.29$, p< .001, ${\beta}=.33$, p< .001 ) and this variable explained 22.6% of the total medical cost and 22.4% of the inpatient day. The results showed that non-service in long-term care was associated with an increase in health care utilization. The current long-term care insurance system should place higher priority and more resource allocation on long-term care utilization to increase the efficiency of the insurance system.

• Journal of Convergence for Information Technology
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• v.10 no.2
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• pp.154-159
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• 2020

The purpose of this study is program development for efficient medical institution management and finding comprehensive measures to increase the credibility of medical institutions. For this purpose, a survey on medical service satisfaction was conducted for elderly people aged 65 or older living in four other areas. The results of the analysis were as follows: First, the survey participants had higher confidence in private medical institutions. Second, there was no relationship between the reliability of public and private medical institutions and the selection of medical institutions. Third, the environment of the survey subjects was related to the selection of medical institutions. The credibility of the surveyed public and private medical institutions affects the selection of medical institutions, and the economic power and understanding of the medical institutions also influence the selection of medical institutions.. Therefore, it is suggested that public medical institutions need to improve the satisfaction of medical services in the future, and management efficiency of public medical institutions in addition to private medical institutions is urgently needed.

• Proceedings of the Korea Information Processing Society Conference
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• 2012.11a
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• pp.410-413
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• 2012

최근 네트워크를 이용한 온라인 원격 진료 서비스가 논의 되고 있는 시점에서 원격 진료 서비스에서도 특정 환자에게 맞는 의료 서비스 매칭 서비스에 대한 필요성이 핫 이슈로 대두되고 있다. 따라서 본 논문은 Mobile SmartPhone 환경에서 환자 맞춤형 의료 서비스 지원 시스템을 설계하고 온라인상에서 환자에게 맞는 의료 기관을 매칭하여 특정 환자에게 맞는 최적의 의료 서비스를 제공하는 시스템을 설계 하고자 한다.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.16 no.11
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• pp.7463-7473
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• 2015

This study aims to analyze the effect of long-term care utilization on health care utilization of the national health insurance elderly. This study is a secondary data analysis of the long-term care insurance data that comprised of total 21,213 long-term care insurance with the level 1 elders who received either service or non-service. This study evaluated the impact of long-term care service on the probability of health care utilization experience and costs of health care utilization. The total medical cost, geriatric hospital's medical cost, inpatient day and geriatric hospital's inpatient day by 2007-2009 were significant factor influencing the long-term care utilization. This study suggests long term care system should proper medical service linkage system. The current long-term care insurance system should more resource allocation on long-term care utilization to increase the efficiency of insurance system.

• The Journal of the Korea Contents Association
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• v.12 no.7
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• pp.295-305
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• 2012

This study analyzes actual conditions of private health insurance empirically by using the decision to join Korea Health Panel data. First, the study investigates how sociodemographic factors influence joining the private health insurance. Next, the relationship between the private health insurance membership and the frequency of medical service utilization is analyzed. The main results of these analyses can be summarized as follows: the socially vulnerable are less likely to join private health insurance relative to the middle and upper classes. The frequency of medical service utilization of private insurance members is relatively higher. This fact contains the possibility that the middle and upper classes are able to receive more medical services through private health insurance membership, while the socially vulnerable have difficulty with obtaining medical services in spite of much need. Therefore, policies are needed which manage the private health insurance more effectively and secure the publicity of health service socially.

• Review of KIISC
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• v.17 no.1
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• pp.47-56
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• 2007

u-헬스케어 서비스의 발달에 따라 기존의 질병 발생 후에 대응하는 방식의 병원 치료적 패러다임에서 탈피하여 환자가 무선 의료 기기를 휴대하거나 주변 환경에 설치된 의료 장치를 이용하여 일상생활 가운데 건강관리, 질병 예방, 신속한 치료 등의 서비스가 가능해지고 있다. u-헬스케어 서비스가 고도화 될수록 지능화된 의료 센서나 기기에 의한 개인 생체 정보 및 주변 환경 정보에 관한 모니터링이 가능해지고 유무선 네트워크를 통한 건강 정보의 공유가 확대될 것이다. 그러나 u-헬스케어는 개인 건강/의료 정보를 포함한 극히 개인적인 정보를 주로 다루고 있고 유무선 네트워크와 절대적으로 밀접한 연관을 맺고 있으며, 의료 정보 권한과 관련된 다양한 이해 당사자가 존재할 수 있다는 점에서 보안 및 프라이버시 측면에서 다양한 취약점과 위협이 존재할 수 있다. 따라서 안전한 u-헬스케어 서비스 연구 개발을 위해 u-헬스케어의 개요와 특성을 살펴보고, 관련 보안 이슈 및 요구사항을 분석하여 대응 가능한 합리적인 기술적 대안들을 검토코자 한다.