• Management & Information Systems Review
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• v.32 no.1
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• pp.135-151
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• 2013

The study has been carried out to understand productivity-related factors that have been connected to improve financial independence rate of national university hospital. In order to achieve such research purpose as working out implications of efficient resource management, data from the four years between 2007 to 2010 of 12 national university hospitals were reviewed. According to the results, the hospitals came up with significant differences in Value Added to Total Asset, Value Added to Tangible Fixed Assets, Value Added to Personnel Expenses and Value Added Ratio to Patient Revenues. In addition, after the relation between the investment efficiency and profitability of the national university hospitals was investigated, it was learned that application of basic environmental factors would have an influence on a profitability index Operating Margin. As long as the basic environmental factors are adopted, Operating Margin of the national university hospitals is improved under the condition that the Value Added to Tangible Fixed Assets for Production and the Value Added to Personnel Expenses gets higher but the Value Added Ratio to Patient Revenues gets lowered.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.6
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• pp.382-390
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• 2018

This study developed a model to evaluate the quality management system of a medical device manufacturing company, and applied it to medical device manufacturers to understand the impact on business performance in response to international regulations and industry's change. This study prepared preliminary items, defined four (4) major factors (Plan-Do-Check-Act) that consist of the evaluation layers and items per category according to prior research review and expert interview, and calculated the weight and importance using AHP. The study results showed that responsibility & authority and quality objective in Planning Category, product-related requirement and R&D in Doing Category, Measuring and monitoring in Check Category, and review of meeting Regulatory and regulation in Action Category are relatively more important factors. The evaluation model developed based on the calculated weight and importance to business performance was applied to medical device manufacturers to investigate and analyze the implementation level of QMS and its impact on business performance according to each category. Most medical device manufacturers to be studied showed a reasonable level of QMS and effective business performance. Almost all the evaluation layers and items in the four (4) factors had a significant influence on business performance. Although the medical device quality management system is aimed mainly at license acquisition, it is important that management environment factors not related directly to licensing and authorization are important to business performance, and it is effective when these factors are integrated and operated within and outside the manufacturer.

• Journal of Korea Entertainment Industry Association
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• v.14 no.4
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• pp.381-392
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• 2020

This study identified the impact of environmental factors and job satisfaction of health organization workers on a reduction rate depending on their lifestyles. The research used 575 questionnaires as final assay data, which were obtained by health care workers who work for hospitals or higher-level hospitals, which are located in Jeolla-do through direct survey method. The results are as follows. First, with the result, which is an analysis of differences in environmental factors, job satisfaction, and reduction rates (inpatient/outpatient), there was a significant difference in the environmental factors of medical institutions based on the age, marital status, job position, and the years of employment, and there was also a significant difference in job satisfaction based on the age, academic career, marital status, occupational description, and monthly income. In an inpatient reduction rate, a significant difference was shown in the age, academic career, and occupational description. In an outpatient reduction rate, a significant difference was shown in the age, marital status, job position, and the years of employment. Second, with the results of correlation analysis, which are determinations of a relationship between environmental factors, job satisfaction, and reduction rate, it was figured out that there is a negative correlation between inpatient reduction rate and job satisfaction, a negative correlation between inpatient reduction rate and the environmental factors, and also a negative correlation between outpatient reduction rate and job satisfaction. There is a significant positive correlation between the outpatient reduction rate and environmental factors, and between job satisfaction and environmental factors. Third, with the results of the impacts that the environmental factors and job satisfaction have on the reduction rate, there was a negative influence of the environmental factors on the inpatient reduction rate, and also a negative influence of job satisfaction on the inpatient reduction rate. There was a significant positive influence of the environmental factors on the outpatient reduction rate, but there was no negative influence of job satisfaction on the outpatient reduction rate.

• Proceedings of the Korea Society for Industrial Systems Conference
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• 1998.03a
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• pp.191-197
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• 1998

IMF 체제와 의료시장 개방 체제속에서 경쟁우위와 합리적인 경영환경을 구축하기 위해서는 의료업계에서도 불합리한 구조적 개선과 다변화하는 고객서비스 개선을 위해 병원 조직의 효과성 또는 경영 합리화를 위해 구조조정이 불가피하다. 변화의 대응전략 하나로정보기술(Information Technology)에 의한 HPR(Hospital Process ReEngineering) 방법론을 적용시켜 조직의 리스트럭처링(Restructuring)과 프로세스 리엔지니어링(Process ReEngineering)개선으로 인한 경영환경 변화요인을 분석함으로써 기대되는 학습조직, 유연조직, 가상조직, 네트워크 조직, 인간존중조직의 구성효과와 서비스의 질적 향상, 조직의 재구성, 업무의 재분배,인적자원의 적재적소 배치, 사무환경개선, 업무처리과정이 표준와, 경영환경 개선의 기대효과와 정보기술은 단순한 프로세스의 개선, 효율화가 아니라 새로운 환경에 적합한 최적의 경영도구로 병원의 목적 달성에 간접적이 아닌 직접적인 도움을 주는 성공요인으로 평가하였다.

• Journal of the Korea Convergence Society
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• v.10 no.10
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• pp.259-266
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• 2019

The purpose of this study was to examine the need for changes in the administration strategies of hospitals which would be vital for building up competitiveness of hospitals amid the changes in medical market. For that, 20 experts with doctoral degree in public administration and business administration related to the field of hospital administration were selected as the sampling group in the survey. Regarding the method of AHP survey as in this survey. The results showed that the factors were important in the order of medical staff factor(ranked first), overall facility factor(ranked second), staff service factor(ranked third), and access factor(ranked fourth). Second, the relative importance was in the order of medical staff specialization(ranked first), medical staff diversity(ranked second), and medical equipment level(ranked third), regarding the relative importance for general hospital development strategy and the complex weighted value for relative importance.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.13 no.10
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• pp.4645-4652
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• 2012

Recently the demand for hospital care increased competition and a variety of new and expansion is a real situation that faced with a situation. These factors, in reality, the importance of the physical environment of the hospital soon for the hospital's survival and development, as well as the native functionality of the hospital to gain the core a competitive edge is being evaluated as a core competence. therefore this study aims to examine the effect of the physical environment of medical institutions on visits in patients satisfaction, worth of mouth and revisit intention. Some useful strategic materials derived from this study could be considerably useful to the managers of medical institutions. The results of this study are summarized as follows. First, the key elements which can decide the quality of the physical environment of medical institutions are accessibility, cleanness and convenience. Second, the perceived physical environment makes a positive influence on visits in patients satisfaction. Third, the more satisfaction the customers can perceive, the higher rises the worth of mouth. Fourth, the more satisfaction the customers can perceive, the higher rises the revisit intention.

• Journal of Digital Convergence
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• v.11 no.7
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• pp.271-279
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• 2013

This study has significance in terms of its intent to contribute to the increase in hospital revisits by proposing measures to enhance name awareness through an examination of the relationship between the name awareness of public medical institutions and patients' revisit, and its corresponding influences. The study findings were drawn by employing analysis methods such as frequency analysis, reliability and exploratory factor analysis, t-tests, ANOVA, correlation analysis, and hierarchical multiple regression analysis. The results of the correlation analysis showed statistically significant correlations between all independent variables and the patients' revisit or not. The perception of service quality and the environmental factor of medical treatment increased the explanatory power of independent variables, thereby exhibiting a high correlation with the revisit to medical institutions. The usual image, medical service, and medical treatment environment were revealed to have a positive influence on the patient's intent to revisit. This study could confirm a correlation between the name awareness of medical public institutions and the patients' revisit or not. Consequently, to improve the quality and infrastructure of their medical services, public medical institutions are required to perform studies on measures to increase the revisits of patients by identifying their image, medical services, and treatment environment on a consistent basis.

• Journal of dental hygiene science
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• v.6 no.3
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• pp.207-212
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• 2006

In parallel with social and economic progress, motives of patients to consult dentists have increased and diversified. An increasing number of people visit dental clinics to improve their facial appearance and masticating functions deteriorated largely due to malocclusion. There is also greater interest in and concern as well as demand for teeth alignment treatment among people. Under this situation, it is required to find and suggest ways to enhance quality and profitability of dental care in view of managerial needs for dentists to cope with changing circumstances. This study, thus, aims to measure satisfactions of orthodontics patients and to determine the elements influencing their satisfactions. For this aim, a survey was performed for 20 days from March 7th to 26th, 2005 by means of questionnaires distributed to randomly selected samples, resulting in following conclusions: 1. From comparison of satisfactions with dental service by their elements, higher satisfaction was reported from orthodontics patients in the element of dental hygienists(4.21). Least satisfaction, however, was found in the procedure for treatment and waiting hours(3.73). 2. By gender, male orthodontics patients turned out to be more satisfactory with dental service than females. In terms of intention for return visits, both male and female orthodontics patients showed higher satisfaction than non-orthodontics ones. 3. As for satisfaction with dental service by age of orthodontics and non-orthodontics patients, with regard to intention for return visit, orthodontics patients of all ages showed to have higher grade of satisfaction. 4. Regarding satisfaction with dental treatment by orthodontics and non-orthodontics patients by monthly income, Dental hygienist with intention for return visit, the higher the satisfaction of orthodontics patients. 5. In regard to satisfaction with dental treatment by education, higher satisfaction was expressed by orthodontics patients with elementary school education kept dentist, dental hygienist and internal and external environments. As a result from this study, we knew that dental service of the orthodontics patients is higher satisfaction than that of the non-orthodontics patients.

• 한국IT서비스학회:학술대회논문집
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• 2006.05a
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• pp.282-289
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• 2006

의료기관의 정보화 수준이 높아짐에 따라 권한 없는 자의 정보 접근 및 유출, 진료정보 및 개인정보의 손실이나 파손, 환자 안전에 대한 위협 등 여러 가지 정보보호 리스크 요인이 대두되고 있다. 의료기관이 취급하고 있는 의료정보는 환자 개인을 식별할 수 있는 개인정보뿐만 아니라 개인의 사생활보호 차원에서 신중하게 취급해야 하는 매우 민감한 진료 정보를 포함하고 있으므로 정보보호의 중요성이 매우 크다고 볼 수 있다. 따라서 개인의료정보를 컴퓨터와 네트워크를 통해 처리하는 의료기관의 정보보호 수준 제고가 매우 중요하고 시급한 과제로 인식되고 있다. 본 연구에서는 의료기관 정보화의 진전과 원격의료/재택의료의 발전, 국가보건의료정보 인프라 구축, e-Health 및 유비쿼터스 건강관리 시대의 도래 등과 같은 중대한 의료정보 패러다임의 변화 속에서 정보보호의 이슈와 해결방안을 모색해 보았으며, 의료정보보호 수준제고를 위한 정책방향을 제시하였다. 개별 의료기관뿐만 아니라 국가 차원의 의료정보 인프라 구축 사업 추진 시에도 본 연구에서 제안한 의료정보 보호 수준제고 방안이 적용되어 정보화의 효율성과 정보보호가 균형을 이룰 수 있을 것으로 기대된다.

• The Journal of the Korea Contents Association
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• v.12 no.7
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• pp.284-294
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• 2012

In the study, we estimate efficiencies using CCR model of DEA, Super efficiency(AP) model, and super-SBM model with the data of 32 regional public hospitals in Korea from 205 to 2009. With Wilcoxon-Mann-Whitney statistics, we analyze efficiency differences for environmental factors(regions, type of hospital, type of operations, type of education training, relative importance of madicaids) among regional public hospitals. The results can be summarized as follows. Firstly, technical inefficiencies of regional public hospitals range from 15% to 17% in CCR model, 13% to 15% in AP model, 7% to 12.6% in SuperSBM model. Second, we confirm that environmental factors of hospitals cause different inefficiencies among them. The implication of this study is that policy and institutional change may need to improve the efficiencies along with internal managerial reform.