• Journal of the Korean Crystal Growth and Crystal Technology
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• v.27 no.4
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• pp.196-205
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• 2017

In recent years, the service design in the medical sector evolves through practical service research and development that can visualize both intangible and intangible service elements in an integrative way and derive innovative solutions to help customers feel the service more important value. With the improvement of personal income, interest in medical welfare and well-being is increasing day by day, and the focus of the medical sector shifts from the concept of treatment of diseases and illness to preventive medicine. In response to this trend, research and development of home health care system, which greatly reduces the time and space constraint of health checkup and health care by combining ubiquitous concept with medical welfare, are being actively conducted, and the needs for improving products and medical environment based on user-centered medical service and user needs in accordance with the Health Care 3.0 Era, it becomes necessary to develop on-site medical diagnostic products that reflect user-centered needs and needs. This study is intended to research and develop a product that sufficiently reflects the needs of users by applying suitable materials and shape for on-site diagnostic product in researching and developing Wireless X-ray Detector.

• 대한예방의학회:학술대회논문집
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• 2001.04a
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• pp.50-72
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• 2001

국민건강 수준과 문제점의 파악, 보건사업의 기획 및 평가를 위해 정확한 출생과 사망에 관한 통계자료가 필수적이다. 그러나 출생신고 이전에 신생아가 사망하는 경우에 대부분 출생과 사망 모두를 신고하지 않아 영아사망률을 비롯한 보건통계를 산출하지 못하여 합리적인 보건사업의 기획 및 평가가 어려우며, OECD 회원국으로서 제시해야 할 기본적인 보건통계를 제시하지 못하고 있다. 또한 현행 출생신고자료에는 신생아와 산모의 건강상태에 관한 자료가 없어 보건서비스제공과 모자보건관련 역학적 연구에 활용 가치가 거의 없다. 지역보건의료정보화, 예방접종기록전산화, 미숙아 및 선천성기형아 등록 등 각종 등록 및 전산화사업이 진행중이나 이러한 사업들이 독립적으로 진행되고 있어 같거나 비슷한 자료의 중복 입력하게 되고, 상호 연계가 되지 않아 자료의 활용성이 낮고, 그 어느 사업도 전체 분모를 파악할 수 없는 단점이 있다. 이러한 문제들은 전산정보체계의 확립으로 해결할 수 있다. 약 99%의 분만이 의료기관에서 일어나고, 정부의 초고속 통신망을 비롯한 의료기관과 보건소의 전산화가 빠르게 진행되고 있어 전산정보체계를 위한 여건이 성숙되고 있다. 분만의료기관이 산모의 거주지 보건소로 직접 출생신고를 하면 보건소는 적기에 산모와 신생아에게 필요한 보건서비스를 제공할 수 있고, 보건소가 읍 면 동사무소로 출생신고 자료를 전송하면 산모는 동사무소에 가지 않고도 출생신고를 할 수 있으며, 보건통계자료수집과 출생신고관리에 필요한 인력과 시간을 절약할 수 있고, 정확한 생정통계를 얻을 수 있고, 예방접종기록과 미숙아 및 선천성기형아 등록은 쉽게 해결되고, 완전한 보건사업대상자의 database를 구축할 수 있어 평생건강관리체계의 기틀을 마련하게 된다. 이러한 전산신고체계를 확립하기 위하여 연자 등은 정부의 연구용역사업으로 전산프로그램과 표준신고양식과 신고체계를 개발하여, 포항과 천안시에서 2000년 3월에서 8월까지 시험 운영하였다. 시험운영결과 출생신고율은 99.9%이었으나 신생아사망의 전산신고율은 11.1%로 낮았다. 그러나 일단 출생신고된 신생아의 사망은 반드시 확인될 수 있는 것이 본 신고체계의 큰 장점이었다. 전산신고의 중요한 장애 요소는 현행법상 의료기관이 출생신고를 직접 할 의무가 없으므로 신고를 강요할 수 없고, 의료기관의 일손 부족으로 출생신고서를 충실하게 기재하지 못하는 것과 의료기관간의 전산화 수준의 차이가 심한 것이었다. 의료기관이 직접 신고를 하도록 하기 위하여 모자보건법 등 관련법 개정이 필요하며, 의료기관의 출생신고자료 송부에 대한 정당한 보상이 있어야 할 것이다. 의료기관 간의 전산화 수준의 차이는 data warehousing과 on-line analytical processing과 같은 기술을 이용하면 해결 가능할 것이다.

• Journal of Korean society of Dental Hygiene
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• v.14 no.5
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• pp.765-773
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• 2014

Objectives : The objective of study is to investigate the relationship between the satisfaction of dental service, value quality, and reuse intention among dental implant patients. Methods : A self-reported questionnaire was filled out by 316 dental implant patients in 4 dental clinics in Daejeon from December, 2013 to March, 2014. Results : The average of dental service satisfaction was 4.14(SD=.562). The average of value satisfaction was 3.88(SD=.648), and that of reuse intention was 3.98(SD=.662). The tangibility was defined as the influence of the quality of medical service on the value satisfaction(t=4.042, p<0.001) and the confidence(t=2.997, p<0.01). The influence of the service value on the intention to reuse was 0.486(t=10.796, p<.001) of path coefficient. Conclusions : The quality of medical service is decided by the value satisfaction and the intention to reuse including the value satisfaction.

• The Korean Journal of Health Service Management
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• v.8 no.2
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• pp.89-100
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• 2014

The purpose of this study was to reveal association between medical service quality, consumer satisfaction, service value and customer loyalty. Medical service quality was composed of physical quality, personal quality, technical quality, procedural quality. We thought these factors affect to the consumer satisfaction, service value and customer loyalty. For this study, 221 dental patients in Busan and Ulsan are participated in this study. The data were analyzed with descriptive statistics, t-test, ANOVA, pearson's correlation coefficients, and stepwise multiple regression analysis with SPSS 18.0 program. In conclusion, we obtained the next results. First, the influencing factor in consumer satisfaction were physical quality(${\beta}$=.519), personal quality(${\beta}$=.262), procedural quality(${\beta}$=.110), adjusted $R^2$=.537. Second, the influencing factor in service value were physical quality(${\beta}$=.253), personal quality(${\beta}$=.251), technical quality(${\beta}$=.210), procedural quality(${\beta}$=.136), adjusted $R^2$=.401. Third, the influencing factor in customer loyalty were personal quality(${\beta}$=.343), physical quality(${\beta}$=.302), procedural quality(${\beta}$=.148), adjusted $R^2$=.398. As dental patients' desire to medical service quality becomes diversified, the analysis result is considered to help the future dental service management.

• The Journal of the Korea institute of electronic communication sciences
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• v.15 no.4
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• pp.785-790
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• 2020

In addition to the Fourth Industrial Revolution, interest and research on medical information are actively being conducted. As the technologies using short-range low-power wireless communication are applied in connection with mobile devices, the utilization of them in medical institutions is gradually increasing, and the demand of customers who want to receive high-quality services using IT technology is increasing in the medical environment according to the development and change of technology. In addition, modern people who are familiar with smart equipment and consider the value of time is important do not waste their time through rapid service. In addition, as the recent epidemics including Coronavirus Disease 2019 (COVID-19) have become popular, interest in untapped (non-face-to-face) has increased, and social distance is needed as a preliminary measure against infectious diseases. For this reason, this study studied the untapped-based medical reception system to provide quick service to patients using short-range low-power wireless communication and to provide safer and more comfortable environment for medical staff and visitors.

• Journal of Digital Policy
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• v.2 no.2
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• pp.7-14
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• 2023

The purpose of this study is to emphasize the need for brand equity management to survive in a rapidly changing medical environment by identifying the impact of digital customer experience on brand equity and analyzing the influence of hospital brand equity on word-of-mouth (WOM) intention. The main findings are as follows. As a result of analyzing the effect of digital customer experience on brand equity, the relationship between aesthetic value and brand equity, functional value and brand equity, customer service value and brand equity all showed significant results. In addition, the relationship between brand equity and WOM intention also showed significant results. These findings have practical implications for revealing the importance of the digital service environment in building hospital brand equity, in strengthening relationships with customers and WOM activities, and suggesting the provision of customer services and benefits using digital technology.

• Journal of Digital Convergence
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• v.15 no.3
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• pp.287-294
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• 2017

This study attempted to develop a beacon scanner based ward monitoring service in order to respond to the new paradigm of medical environment which is trying to introduce ICT technology as medical service to track and manage the spread path of large infectious diseases such as MERS. The study also included beacon hardware development, firmware development for the beacon low-power bluetooth 4.0, and server and web-based dashboard UI development. Using these, we have developed a customized monitoring system that provides functions such as locating patients by location based service and monitoring based on web UI. It is possible to maximize the efficiency of offline hospital services and to value active infection control and patient safety by integrating online technology into the area where online technologies such as beacons are not properly integrated.

• The Southeast Asian review
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• v.28 no.1
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• pp.173-218
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• 2018

This study focuses on the healthcare sector in Vietnam which is promoting universal health insurance for the achievement of Universal Health Coverage (UHC) under Sustainable Development Goals (SDGs). The purpose of this study is to examine the characteristics of the reform process of the health care system and the law on health insurance through the historical and cultural contexts and its implications from the perspective of development. Based on the three dimensions of UHC - extension of protection for population, provision of various medical services, and financial protection, the current status of the Vietnam healthcare sector is summarized respectively as follows. First, according to the revised Health Insurance law which came into effect in 2015, the mandatory health insurance premiums are calculated based on household units. Second, there is a medical network that can provide preventive and healthcare services centered on primary health care facilities, for example commune health stations (trạm y $t{\hat{e}}$ $X{\tilde{a}}$). Third, out-of-pocket expenditure is still a large proportion although public spending has increased and private spending has decreased since the enforcement of the health insurance law and various schemes. Vietnam is currently striving towards a universal health care system. The development of institutions and systems should be designed in a way that is appropriate for the members of the society rather than efficiency. This article findings shed light on the role of social values, family culture, and informal institutions.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2014.05a
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• pp.844-847
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• 2014

'Healthcare 3.0' paradigm, which comes from the convergence of medical and department of ICT(Information and Communication Technology), meets the government's 'creative economy'. It has emerged as new higher value-added markets and industries, created jobs, and got the 'land of opportunity'. Despite of the global recession, the health care market in the world from 2009 to now has earned a steady growth. The annual growth rate in domestic industrial scale is expected to more than 10% higher based on 153 trillion won in 2010. In particular, combination of health care and ICT, BT(BioTechnology), NT(NanoTtechnology), which is so called 'super-convergence', leap in the health care industry, is expected to open up a new paradigm. In addition, by 2020 all of the health care industry, the IT convergence industries account for the largest proportion, and more than 50,000 of the employment are to be expected. In this study, we survey and analyze problems of medical and IT convergence technology, the future of the medical and health care industry, the demanded healthcare IT staff, finally suggest education plan of human resources required in convergence industry of medical and IT.

• Information Systems Review
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• v.4 no.2
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• pp.293-307
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• 2002

In this study, industry-specific application systems operation cost estmation models are suggested. We reviewed operation cost models of previous researches, and developed a strong need for industry-specific operation outsourcing cost models. Security industry operation cost model and medical care industry outsourcing cost model are proposed, and tested with empirical data. We showed the validity of industry-specific application systems outsourcing cost models. Future research will be needed to develop outsourcing cost models for other industries and to refine cost models developed in this study.