• Title/Summary/Keyword: 유지관리 업무 프로세스

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A Study on Software Fault Analysis and Management Method using Defect Tracking System (결함 추적 시스템에 의한 소프트웨어 결함 분석 및 관리기법 연구)

  • Joon, Moon-Young;Yul, Rhew-Sung
    • The KIPS Transactions:PartD
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    • v.15D no.3
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    • pp.321-326
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    • 2008
  • The software defects that are not found in the course of a project frequently appear during the conduct of the maintenance procedure after the complete development of the software. As the frequency of surfacing of defects during the maintenance procedure increases, the cost likewise increases, and the quality and customer reliability decreases. The defect rate will go down only if cause analysis and process improvement are constantly performed. This study embodies the defect tracking system (DTS) by considering the Pareto principle: that most defects are repetitions of defects that have previously occurred. Based on the records of previously occurring defects found during the conduct of a maintenance procedure, DTS tracks the causes of the software defects and provides the developer, operator, and maintenance engineer with the basic data for the improvement of the software concerned so that the defect will no longer be manifested or repeated. The basic function of DTS is to analyze the defect type, provide the measurement index for it, and aggregate the program defect type. Doing these will pave the way for the full correction of all the defects of a software as it will enable the defect correction team to check the measured defect type. When DTS was applied in the software configuration management system of the W company, around 65% of all its software defects were corrected.

Case Studies on the Utilization of Information Technology and e-Business in Building the e-Government - Cases of KICIT and EC-Bank - (e-정부의 실현을 위한 정보기술 및 e-비즈니스의 활용사례 - KICIT 및 EC-Bank를 중심으로 -)

  • Shin, Hoe-Kyun;Yoochin Nam
    • The Journal of Information Systems
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    • v.11 no.1
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    • pp.75-103
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    • 2002
  • 현대사회는 전통적인 경제체제에서 디지털 경제체제로의 급속한 이전과 더불어 정보기술이 국가발전의 주요 원동력으로 등장하게 되었다. 특히, e-정부의 출현은 기존의 정부서비스에 대한 시공간적 제약을 극복하는 새로운 패러다임으로 간주되고 있다. 본 연구는 e-정부 실현을 위한 대표적인 사례로 KICIT을 중심으로 정보기술의 활용사례와 더불어 EC-Bank를 중심으로 한 지방정부의 사이버 마케팅에 대한 사례연구를 통해 e-정부의 조기 실현을 위한 산업부문의 e-비즈니스화에 대한 하나의 대안으로 소개하였다. e-구미의 모형은 행정, 생활, 산업 차원에서의 네트워크화, 균형과 조화, 부문간의 연계로 시행정의 디지털화, 사이버 정보생활의 실현 및 산업의 e-비즈니스화의 실현을 중심으로 제시하였다. 본 연구에서 KICIT은 중소도시에 집중되어 있는 지역정보센터의 산학관 협력의 모델케이스로 효율적으로 운영되고 있음을 확인할 수 있었다. 이제는 구미지역 기업체와 연구교육기관에서 핵심적인 지원기관으로 지역관련기관과의 보다 유기적인 협력을 계속 유지. 발전해 나가야 할 것이다. 지자체의 사이버 마케팅 사례인 EC-Bank는 정보서비스를 단순히 제공하는 수준인 전자상거래의 초기단계로 사이트 및 콘텐츠 관리의 소홀로 인하여 초기의 목적을 거의 이루지 못한 실정이다. 앞으로 산학관의 친밀한 협력과 e-프로세스의 대혁신을 통해서 새로운 업무활용, 웹기반의 거래처리 및 e-비즈니스 모형의 창출을 위해 계속적으로 노력해야할 것이다.

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A Study on eDesign Platform for Effective Communication and Information sharing - with an emphasis on process and template (효과적인 커뮤니케이션과 정보공유를 위한 e디자인 플랫폼 구축에 관한 연구 - 프로세스와 템플릿을 중심으로)

  • 윤주현
    • Archives of design research
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    • v.17 no.2
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    • pp.425-436
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    • 2004
  • A new design field called eDesign appears as if eBiz is an online related business in which an industrialized design creates the individual value added facing a digital revolution. The field of eDesign requires a special design process and management methodology regardless of the fact that human sensitivity will be satisfied through a dehumanized computer technique. However, it is the reality of eDesign that has been dependent upon a simple process or project management tool of general design. In this study, we develop an eDesign platform based on an eDesign process and template mainly focused on eBusiness in order to overcome the wrong situation. The template is a kind of document that has a standardization form. We aim to establish a general process through various case projects, store information using a necessary template, and use for the way of visual communication. We propose a standard of eDesign platform that can be widely applied to the field of design, medium and small enterprises focused on IT businesses or design-team through this project performed as an educational-industrial study. It makes it possible to get a detailed process methodology, which can be applied to many small design related companies that don't have their own process yet, and will be a scale for comparing their own process in which the company has a process of opened standard eDesign with it. In addition, it makes possible a systematic control of the own projects within and outside the firm, accumulating information for the firm through the database, and easy communication. Furthermore, it can be applied to check the process of the project as a checklist, and then it will reduce trial and error repeated for every project that has been done.

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Development of a Portal System for Information Integration of Construction Business Processes (건설사업 프로세스의 통합 정보화를 위한 포털시스템 개발)

  • Jang, Seok-Woo;Yoon, Hoi-Su;Kim, Jin-Uk;Huh, Moon-Haeng
    • Journal of the Korea Society of Computer and Information
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    • v.14 no.8
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    • pp.33-41
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    • 2009
  • In this paper, we develop a construction business information portal system. Our portal system consists of two major parts including a institution portal and a public portal. The institution portal is for the people working at governmental agencies and the public one is for general users. This paper adopted Method/1 as the development methodology of the portal system and made the portal using Java-based web application framework. After the development of the portal. we tested it step by step to improve its quality and run Help-desk for the stable operation and maintenance. In the future, we will develop some additional contents required by users.

Development of Standard Data Flow for Building Integrated Logistics Digital Platform (통합 물류 연계 디지털 플랫폼 구축을 위한 표준 데이터 흐름도 개발)

  • Ji-Yeong Jang;Kang-Hyun Lee;Sun-Ho Bang;Hee-Yeon Jo;Kwnag-Sup Shin
    • The Journal of Bigdata
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    • v.7 no.2
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    • pp.205-215
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    • 2022
  • The current development of digital platform-based online retail business leads to the rapid growth of freight demand and service innovation. With the demand for converged logistics technologies, our government supports R&D projects to innovate the logistics service. The digital platforms are developed based on their own standard process and data formats. It may cause interoperability and connectivity-related problems. In this research, the standard data flow to connect the data among systems is defined based on the standard process. Especially, data for connectivity is categorized into three groups, common data, connected data, and management data. It may be possible to enhance the applicability to the practical logistics business.

Device Identification System for Corporate Internal Network Visibility in IoT Era (IoT 시대 기업 내부 네트워크의 가시성 확보를 위한 단말 식별 시스템 설계)

  • Lee, Dae-Hyo;Kim, Yong-Kwon;Lee, Dong-Bum;Kim, Hyeob
    • Convergence Security Journal
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    • v.19 no.3
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    • pp.51-59
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    • 2019
  • In this paper, we propose a device identification system for network visibility that can maintain the secure internal network environment in the IoT era. Recently, the area of enterprise network is getting huge and more complicated. Not only desktops and smartphones but also business pads, barcode scanners, APs, Video Surveillance, digital doors, security devices, and lots of Internet of Things (IoT) devices are rapidly pouring into the business network, and there are highly risk of security threats. Therefore, in this paper, we propose the device identification system that includes the process and module-specific functions to identify the exploding device in the IoT era. The proposed system provides in-depth visibility of the devices and their own vulnerabilities to the IT manager in company. These information help to mitigate the risk of the potential cyber security threats in the internal network and offer the unified security management against the business risks.

A Study on the improvement method for Idea from the design VE using ASIT (ASIT 기법을 활용한 설계VE 아이디어 개선방안에 관한 연구)

  • Lee, Gun;Go, Seong-Seok
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2007.11a
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    • pp.1023-1028
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    • 2007
  • It is the most important thing of the overall VE that we create inventive ideas from idea phase in the design VE. However, it is hard that it take a long time and create a superior idea using Brainstorming. And, it was real to lodge an alternative plan proposed on the idea thinking phase, it is true that an alternative plan of existing simply costdown apply to a change and insert isn't different from an inventive idea deduction. Also creating alternative idea, many expert hold on to only his field and it was exposed a limit depend on a team's experience or intuition than technical solution. In this study, we analyzed the problem of the present design VE processing and analyzed the problem through a survey to an expert, and then we'll suggest a possibility for an efficient design VE.

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A Study on the Scheme of Implementing Meta-data Based Applications for Enterprises (메타 데이터 기반의 기업용 애플리케이션 구축 방안에 관한 연구)

  • Jang, Gil-Sang
    • Journal of the Korea Society of Computer and Information
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    • v.14 no.9
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    • pp.135-145
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    • 2009
  • Generally, the phases of constructing information systems are consisted of systems planning and selection, system analysis, system design, and system implementation and operation. These systems require many efforts and costs for additional development of modification requirements due to a frequent changes of business environments and business processes. Especially, inconsistencies between system design and system implementation usually happen during development steps because of the difficulties of program developments due to difficulties of capturing exact user requirements and frequent changes of user requirements. This paper proposes a scheme of implementing meta-data based applications for enterprises in order to reduce inconsistencies between system design and system implementation and to overcome limits of the existing coding-based development methods of applications which must use until disuse if they are developed once. Also, this paper presents a framework of repository system to systematically manage and utilize meta-data. The core concept of the proposed scheme makes outputs generated in the phases of system analysis and design into meta-data and is to easily develop and customize application programs using meta-data repository. Also, to show the applicability of the proposed scheme, it is applied to implement ERP system of 'H' automotive part manufacturer. As a result, the proposed scheme can gain improvements such as easiness and productivity of program development, easiness of maintenance, reusability of program components, etc.

A Study of Statistical Learning as a CRM s Classifier Functions (CRM의 기능 분류를 위한 통계적 학습에 관한 연구)

  • Jang, Geun;Lee, Jung-Bae;Lee, Byung-Soo
    • The KIPS Transactions:PartB
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    • v.11B no.1
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    • pp.71-76
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    • 2004
  • The recent ERP and CRM is mostly focused on the conventional function performances. However, the recent business environment has brought the change in market due to the rapid progress of internet and e-commerce. It is mostly becoming e-business and spreading out as development of the relationship with other cooperating companies, the rapid progress of the relationship with customers, and intensification competitive power through the development of business progress in the organization. CRM(custom relationship management) is a kind of the marketing progress which forms, manages, and intensifies the relationship between the customers and companies to manage the acquired customers and increase the worth of customers for the company. It needs the system base which analyzes the information of customers since it functions on the basis of various information about customers and is linked to the business category such as producing, marketing, and decision making. Since ERP is extending its function to SCM, CRM, and SEM(strategic Enterprise Management), the 21 century s ERP develop as the strategy tool of e-business and, as the mediation for this, will subdivide the functions of CRM effectively by the analogic study of data. Also, to accomplish classification work of the file which in existing becomes accomplished with possibility work with an automatic movement with the user will be able to accomplish a more efficiently work the agent which in order leads the machine studying law, it is one thing with system feature.

A study on the Application of Housing Welfare Service in Self-sufficiency Assistance Program (자활분야의 주거복지서비스 변화와 함의)

  • Seo, Kwang-Guk
    • Land and Housing Review
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    • v.7 no.2
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    • pp.87-95
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    • 2016
  • Housing benefits service that was implemented according to the National Basic Livelihood Security Act in 2002 has been changed with the enactment of "Housing benefits Law"(2014.1.24). Though the service was conducted for 13 years to improve the living environment of recipient households and create self-supporting jobs for low-income, there was a limit to ensure the efficiency due to variations in the administrative act and implementation in local governments. For that reason, the sales account and the profits of self-supporting enterprises and their cooperative in housing welfare sector that played a pivotal role had gone through many ups and downs and that is why the national coalition of self-supporting enterprises that were newly formed are forced to take self-effort and play a leading role for the improvement of future beneficiaries' satisfaction, namely to develop the level of service to keep the decent jobs consistent for low-income while responding institutional policy change and the demands for improving the home-amelioration system. Accordingly, this article has attempted to supplement existing research on housing-benefits service and determine how the field can keep pace with the new institutional environment. As a result, first, Central self-supporting enterprises provide high specialized-quality services to low-income families, second, central self-supporting enterprises induce to transition customized service agencies for improving the quality of residential housing benefits, Third, Housing self-supporting enterprises should correspondence with institutional change through the provision of explicit guidelines in relating to housing-service amelioration, the last, business practical process shall be accompanied by a consistent basis for innovative and procedural standards.