• Journal of Information Management
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• v.38 no.1
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• pp.21-36
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• 2007

This study aimed to investigate present status of online reference shelf and analyze access point in the home page and types of online reference sources in the university library. Data were collected by accessing home pages of 41 university libraries in the region of Seoul and Kyonggi-Do. 30 libraries had prepared reference shelf out of 41 libraries, and "User Service", "Electronic Reference Sources", or "Reference & Information Sources" were mostly used as home page menu. Types of references sources varied among libraries, and "Directories", "Dictionaries", "Statistics" or "Encyclopedias" were mostly loaded types in the reference shelf. For the enhancement of reference services through reference shelf, establishing and applying standards for evaluation, ease of access, access by subject, and continuous updates and additions of reference sources were suggested.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.20 no.2
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• pp.17-30
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• 2009

This study is to improve the quality of online reference service which is serviced in the world. For this it suggests the strategic methods for collecting and connecting of internet information resources. It makes information service circumstance for professional librarians to retrieve and service. To achieve the purpose, this study have drawn implications by analysing the theoretical discussions and the cases of online reference resources system. This study suggests some strategies as follows; 1) Collaborative constructing and using of online reference resources, 2) Developing classification scheme and subdividing the subjects of it, 3) Developing the standard format of the data as like metadata, 4) Developing the guidelines to select the proper resources from many internet information resources, 5) Subdividing the 'knowledge DB' by subjects, 6) Connecting as much as possible the DBs as like the National DB and open access resources.

• Journal of the Korean Society for information Management
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• v.16 no.2
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• pp.81-104
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• 1999

Researchers commonly begin a project by studying past works in the area and deriving relevant information and ideas from their predecessors. In presenting their works researchers acknowledge their debts to preflecessors by carefully documenting each source to indicate what they borrowed. The obvious form of plagiarism is to cokx without crediting the sources. Students have to learn how to quote and how to make reference lists or works cited at the end of their reports which allow readers to locate and use the sources they used for their reports. Nowadays online information sources through the internet increase day by day, but there is no standard documentation style for citing these sources. In this paper up-to-date documentation styles recommened by APA(American Psychological Association) and MLA(Modern Language Association) are introduced. It was found that the graduate schools and the academic societies in Korea do not keep a certain documentation style consistently by checking the school catalogs and the policy statements on manuscript submisssion to the journals.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.21 no.2
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• pp.81-96
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• 2010

This study aimed to suggest metadata elements for online reference resource systems based on users' perceptions. We surveyed librarians in four types of libraries, asking them indicate the need for each of 17 metadata elements. The survey results were compared to the current data input rates of the system, which has been operating for the past two years. Based on both the respondent data and current data input rates, we suggested that title, description, subject, creator, type, identifier, language, coverage, location, and tag elements must be included in the system as the metadata elements for online reference resources. n addition, the input rates of creator and copyright were 20.20% and 18.30%, respectively, but the respondents answered that these items were needed 82.15% and 82.77%, respectively. Therefore, these two items are necessary as metadata elements. On the other hand, the data input rates of type, source, date, relation, and contribution were less than 3%, but almost 70% of respondents answered that all these items were needed. So further research should be performed to determine whether or not these items are needed for online reference resource systems.

• Journal of Korean Library and Information Science Society
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• v.32 no.1
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• pp.1-31
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• 2001

University libraries need the development of a common Internet-based reference request system in order to prevent duplicated investment and provide interoperability among them. This paper proposes a standard of Internet-based reference recluest system that serves reference request-responses and that provides reference source sites on the world wide web. Using this system, university libraries can cooperate other libraries with reference databases and may perform tasks of reference service efficiently.

• Proceedings of the Korean Society for Information Management Conference
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• 1995.08a
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• pp.51-54
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• 1995

본 연구에서 구축하고자 하는 통합OPAC은 특정 주제의 문헌정보원, 전문가정보원, 통계정보원을 제시해 주는 참고봉사 전문가 시스템, 온라인 열람목록(OPAC), 이용 안내, 외부데이타베이스의 검색 모듈이 결합된 시스템이다. 지식베이스는 문헌정보원 지식베이스, 전문가정보원 지식베이스, 통계정보원 지식베이스로 구성된다. 지시베이스의 추론방법은 전진추론(forword chining) 방식을 채택하였다. 시스템의 구현 환경은 먼저 하드웨어는 IBM 호완기종의 개인용 컴퓨터들(IBM386-DX33이상)을 사용하고 시스템 개발도구로는 전문가시스템과 하이퍼텍스트가 결합된 쉘(shell)인 KPWin++를 이용하였고 문헌정보원, 전문가정보원, 통계정보원에서의 키워드추출 등 정보처리 작업은 터보C를 사용하였다.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.32 no.2
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• pp.101-123
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• 2021

This study analyses the questions and answers contained in the Knowledge Information Database of the collaborative digital reference service, 'Ask a librarian'. And based on the results of status of user requests, this study draws information usage behavior in the early stages of the service was derived. 1,124 Knowledge Information Database items out of 3,506 cases was analyzed by nine criterion. ① Number of questions and whether to be reference questions, ② Subject and keywords of the question, ③ Purpose of the question, ④ Type of question, ⑤ User's information request, ⑥ Information source and reference services provided by the librarian, ⑦ Number of days to answer, ⑧ Level of the participating library, ⑨ Question type by topic. As a results of analysis, first, users asked for reference questions from various topics as needed, rather than one from a similar topic at a time, but more than half of the total pure reference questions were from the field of library information science. Second, about 71.35% of users were using the 'Ask a librarian' service to recommend a list of information resources related to a particular topic or research problem, and there were also questions that required consultation on the reading situation. Third, the most preferred sources of information for users were bibliography, and in the case of online information sources, users did not relatively prefer them. Fourth, the number of days required to answer was able to confirm significant differences depending on the type of question and the level of the participating library. Fifth, 31.33% of the purpose of the general field question showed that were self-generated.

• Journal of Information Management
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• v.42 no.2
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• pp.23-41
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• 2011

Digital reference services have been a key role in academic libraries in the context of various digital environments. The guidelines for the digital reference service are one of important aspects to improve the quality of services and system design and implement better services. In this study, by case studies and a questionnaire survey for academic librarians, the guideline for the digital reference service is suggested with three phases; plan, operation and evaluation. The guideline for the digital reference services suggested in this study is expected to support digital reference services in academic library environment.

• Journal of the Korean Society for Library and Information Science
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• v.30 no.4
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• pp.13-38
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• 1996

This study focuses on investigating and analyzing overall information use behavior of the social science researchers. questionnaires were sent to 150 researchers in three major libraries or research institutes in the area of the social sciences, Five hypotheses were tested on the basis of the assumption that there would exist unique characteristics in the information seeking behavior of social science researchers The findings of the study shows that social science researchers prefer monographs and journals: they tend to use current material: the first information source for their research activities is the cited references in the book or journal article : they are likely to delegate literature searching to the librarian, but they tend to conduct direct searching in online setting: in general, they react positively for the rapid change in information environment caused by recent development of information technology, It is emphasized that to design an efficient information system and provide an effective information service in the social science related library or information center, it is essential to consider the major characteristics and attributes of social science researchers in terms of their information use behavior.

• Journal of the Korean Society for Library and Information Science
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• v.32 no.2
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• pp.211-232
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• 1998

It is the purpose of this study to specify contents of Library and Information Science to train information professional to meet environment change of technology and system. Among them. recognizing necessity of present Artificial Intelligence and Export System (AI and ES) required by changing environment of latest Information technology, it is also the purpose of this work to figure out fundamental data and the way of solution how to introduce what contents out of AI and ES to Library and Information Science. The briefed results are as follows. 1. Due to rapid change of high Information technology and computer application it is the most important essential points, In order of Importance, in finding available network source, In indexing on-line data base, in analysing and design information system. and in computer application ability. 2. In contents of AI and ES, most Important training portion for Library and Information Science are : data base treating, thesaurus, natural language processing. and knowledge representation. 3. Library and information science professors recognize It necessary for bigger number of Library and Information Science students to be educated artificial intelligence and expert system. 4. During forthcoming age it shows more important reorganization that artificial intelligence and expert system improves information professional in reference service, cataloging, classification, information retrieval, and documentation delivery 5. According to library and information science professors more important reorganization on the subject of AI and ES, the curricular on AI and ES is, forthcoming, to be Introduced to curricular on library and information science in the nation, In order of importance, (see 1. above).