• Title/Summary/Keyword: 영향평가

Search Result 25,027, Processing Time 0.058 seconds

An Empirical Analysis on the Mediating Role of Marketing on Customer Satisfaction Focused on the Aviation Service (항공서비스에서 고객 만족에 대한 마케팅 조절 효과 분석)

  • Kim, Joong-Kwan
    • International Commerce and Information Review
    • /
    • v.18 no.3
    • /
    • pp.227-248
    • /
    • 2016
  • World aviation market has been expanded every year caused by improvement of economic level quality of individual life, increase of the development of tourist industry. Aviation companies have compete to develpe the service program for the maintaining of sustainable choice by customer and develop the market share. This study aims to suggest customer service strategy which is based on the relations between satisfaction by providing a differentiated service quality. This paper is focusing on the investigation with the mediating role of commitments on customer satisfaction in Aviation company. For this purpose, we do literature reviews, develop research model and conduct an empirical research. The literature review covers theoretical discussion on customer satisfaction and core variables for hypothesis setting. This analysis shows the airline service factors have a positive effect on the customers' satisfaction and re-choice intention. And it is necessary to improve airlines' systematic management and strategic development on airline service factors for better airlines' customer service.

  • PDF

Exploring the Effect of Users' Integrated Estimates of Telecommunication Companies' CSR and Service Quality on Company Preference and Intention to Subscribe Telecommunication Services (통신기업 CSR에 대한 이용자의 통합적 평가와 서비스 품질 평가가 통신기업 선호도와 서비스 가입의도에 미치는 영향에 관한 연구)

  • Woo, Hyung Jin
    • The Journal of the Korea Contents Association
    • /
    • v.17 no.5
    • /
    • pp.68-79
    • /
    • 2017
  • This study explored the relationship between users' integrated estimates (motivation, activity, & performance) of telecommunication companies' CSR & service qualities and their preference and intention to subscribe telecommunication services. The data were collected from 637 college students for understanding the relationship among variables in KT and SKT. The result indicates that social benefit motivation, legal/moral activity, and social performance of the integrated CSR estimates affected their preference. The estimate of philanthropic activity, however, was not significantly affected on preference. On intention to take telecommunication services toward KT and SKT, the estimate of social performance was only a significant variable in KT and legal/moral activity and social performance were statistically significant in SKT. Generally, the estimate of service quality was the most affective factor toward telecommunication preference and intention to subscribe its services.

A Study on the Regional Climate Change Scenario for Impact Assessment on Water Resources (수자원 영향평가에 활용 가능한 지역기후변화 시나리오 연구)

  • Im, Eun-Soon;Kwon, Won-Tae;Bae, Deq-Hyo
    • Proceedings of the Korea Water Resources Association Conference
    • /
    • 2006.05a
    • /
    • pp.637-642
    • /
    • 2006
  • 온실가스 증가로 인한 기후변화를 이해하고 전망함과 동시에, 다양한 영향평가 분야에 적합한 기후정보를 제공하기 위해서는 온실가스 증가 시나리오에 근거한 신뢰성 있는 기후변화 장기 시나리오가 필수적이다. 미래 기후변화에 따른 영향평가 연구의 신뢰도는 영향평가모델의 주요 입력자료로 사용되는 기후정보의 신뢰도가 가장 근본적인 문제라고 할 수 있다. 본 연구에서는 국제이론물리센터(International Center for Theoretical Physics, ICTP)에서 개발한 가장 최신의 지역기후모델인 RegCM3(Regional Climate Model Ver.3)을 도입하여 한반도에서의 상세 기후변화 시나리오를 생산할 수 있는 이중둥지격자시스템(double-nested system)을 구축하였다. 이를 이용하여 IPCC 권장배출 시나리오인 SRES(Special Report on Emission Scenarios) B2 시나리오에 근거한 ECHO-G(독일 MPI의 기후모델) 결과를 과거 30년(1971-2000)과 미래 30년(2021-2050)에 대하여 상세화하였다. 과거 시나리오의 검증을 통하여 다양한 시.공간 규모에 대한 불확실성을 평가하고, 이에 대한 신뢰도를 기반으로 미래 기후변화를 전망하였다.

  • PDF

A Study of Air Dispersion Models, in Road Environmental Impact Assessment (도로환경영향평가 시 대기확산모델의 적합성 연구(CALINE4와 CAL3QHCR 모델을 중심으로))

  • 김아름;구윤서;전의찬;강혜진
    • Proceedings of the Korea Air Pollution Research Association Conference
    • /
    • 2003.11a
    • /
    • pp.305-306
    • /
    • 2003
  • 현재 환경영향평가가 이루어지고 있는 전체사업 가운데 도로사업을 통한 환경영향평가의 비율은 60%이상으로 다른 영향평가에 비해 상당한 부분이며, 또한 대기 중에 배출되는 총 오염물질 중에서 도로상의 차량에서 배출되는 오염물질이 최대로 70%까지 차지한다. 위와 같이 도로상에서 배출되는 오염물질의 영향을 파악하기위해서는 도로 주변에서의 현지측정을 통한 정량적 평가가 필요하나 이를 위해서는 많은 시간과 비용이 소요되어 현실적으로 불가능하다. 그러므로 이에 대한 대안으로 대기확산모델을 이용하여 도로상의 오염물질의 영향을 예측한다. (중략)

  • PDF

A study on estimation of the economic damages by domestic and industrial water scarcity for drought impact assessment (가뭄 영향평가를 위한 생·공용수 부족의 경제적 피해 추정법 고찰)

  • Lee, Jeong Ju;Shin, Hyun Sun;Kim, Hyeon Sik
    • Proceedings of the Korea Water Resources Association Conference
    • /
    • 2016.05a
    • /
    • pp.81-81
    • /
    • 2016
  • 가뭄은 국민생활, 경제 등에 막대한 손실을 초래하며, 지역사회 공동체나 사회기능에 심각한 영향을 끼칠 수 있는 재해이다. 가뭄피해 최소화를 위해서는 단기대응, 복구지원 등의 사후대책에서 사전대비 및 예방으로의 정책 전환이 필요하며, 이러한 정책 수립을 뒷받침하기 위해서는 가뭄에 따른 정량적인 피해영향 평가가 우선적으로 필요한 실정이다. 가뭄은 그 지속기간이나 피해양상 및 영향범위 등에 있어 일반 자연재해와는 다른 특성을 지니고 있다. 우선 그 시점과 종점이 모호하고 다른 재해에 비해 장기간에 걸쳐 피해가 누적되며, 가뭄이 해갈된 후에도 장기간 파급효과가 나타날 수 있다. 또한 가뭄이 장기화 될수록 대형복합재난의 형태로 사회전반에 영향을 주기때문에, 영향범위를 설정하고 피해규모를 추정하는 것조차 쉽지 않은 것이 현실이다. 특히 가뭄으로 인한 제한급수, 단수 등의 상황에서 생 공용수의 부족으로 인한 국민생활과 산업의 피해규모 추정과 관련해서는 그 필요성에 비해 연구되거나 적용된 사례가 극히 드물다. 본 연구에서는 국가 가뭄정보분석센터에서 운영 중인 가뭄정보시스템을 통한 가뭄영향평가 정보 생성 및 제공을 위해, 가뭄 영향평가에 대한 국내 외 사례를 조사하고, 생 공용수에 대한 가뭄 피해액 추정 기법을 국민안전처, 국토연구원 등에서 수행된 연구사례와 일본의 갈수에 의한 감 단수피해액 추정기법을 중심으로 검토하였으며, 가뭄정보시스템 구축자료와의 연계 활용 방안에 대해 고찰하였다.

  • PDF

Global Environmental Impacts Assessment of Power Generation Technologies with LCA Method (LCA를 통한 국내 발전기술의 글로벌 환경성 평가)

  • Chung Whan-Sam;Kim Seong-Ho;Kim Tae-Woon
    • Journal of Energy Engineering
    • /
    • v.14 no.2 s.42
    • /
    • pp.140-146
    • /
    • 2005
  • In this study, a quantitative environmental impacts assessment was performed for various power technologies with a lift cycle assessment (LCA) method. The LCA is regarded as a useful tool far analyzing diverse environmental impacts at a local, regional, and global aspect. The investigated power plants such as nuclear, coal, and LNC power systems were selected because they took share over $90\%$ of domestic elec-tricity supply in Korea. Furthermore, a wind power technology was included as a representative energy source out of Korean renewable energy systems. According to the three geological aspects, environmental impacts had been categorized into eight types. For these impact categories, characterization had been carried out for comparing environmental burdens of power systems under consideration. Then, normalization had been done in order to gain a better understanding of the relative size among impact categories.

Performance Assessment of Speech Recogniger using Lombard Speech (롬바드 음성을 이용한 음성인식기의 성능 평가)

  • Jung, Sung-Yun;Chung, Hyun-Yeol;Kim, Kyung-Tae
    • The Journal of the Acoustical Society of Korea
    • /
    • v.13 no.5
    • /
    • pp.59-68
    • /
    • 1994
  • This paper describes the performance assessment test and analysis of test results on a Korean speech recognizer which recognizes Lombard effect received speech in noisy environment, as a basic performance assessment research. In the assessement test, standard speech data were first manipulated close to speech uttered in a noisy environment, and then performance assessment tests were carried out along with the assessment items (the type of noise, SNR) in two ways-one with Lombard effect received speech(LES), the other with not received(NLES). As a result, when 90% of recognition rate is set to be a recognition limit, it was achieved at 10dB SNR point with LES, while at 30dB with NLES. This 20dB of SNR difference indicates Lombard effect should be considered in real world assessment test. The type of noises didn't affect performance of recognizers in out tests. ANOVA analysis, in evaluating several kinds of recognizers, showed every assessment item affecting the recognition performance could be quantified.

  • PDF

Health Impact Assessment on Construction of Landfill Site - Focused on Human Risk Assessment due to Inhalation Exposure to Landfill Gas - (매립장 조성사업에 대한 건강영향평가 - 매립가스의 호흡노출로 인한 인체위해성평가를 중심으로 -)

  • Kim, Young-Ha;Lee, Young-Soo
    • Journal of Environmental Policy
    • /
    • v.7 no.1
    • /
    • pp.1-29
    • /
    • 2008
  • The Ministry of Environment(MoE) of Korea has recently established the Environmental Health Act. This Act contains a clause related to implementation of Health Impact Assessment(HIA). So, selecting a landfill which was expected to have an influence on human health among major development projects, this study carried out the human risk assessment due to inhalation exposure to landfill gas emission and attempted to measure the possibility of domestic application of HIA in the future. The process for HIA on landfill site extension focusing on human risk assessment is as follows: The first step is to presume and calculate the amount of landfill gas emissions using LandGEM, The second step is to carry out exposure assessment using K-SCREEN Model which is used for predicting the concentration in a conservative method. The last step is to carry out human risk assessment of carcinogenic and non-carcinogenic substances. It is considered that it is likely to apply a technique for human risk assessment due to inhalation exposure to landfill gas emission performed here more specifically in the case of implementing HIA. In addition, it is also believed that more systematic studies are needed to overcome some weak points and limits found in this study and if these weak points and limits are improved more reliable outcomes will be produced.

  • PDF

Potential and Future Directions of Effect Assessment of Polluted Sediment Using Sediment Elutriates: Effects on Growth and Molecular Biomarkers on Marine Copepod (퇴적물 용출수를 이용한 오염 퇴적물의 생물영향평가 가능성과 방향: 요각류 유생의 성장 및 분자생체지표의 활용)

  • Won, Eun Ji;Gang, Yehui
    • Journal of Environmental Impact Assessment
    • /
    • v.26 no.3
    • /
    • pp.207-216
    • /
    • 2017
  • Several bioassays have been performed for assessment of the impact of polluted sediments. The direct exposure method using sediments is limited by difficulty controlling feeding and its effects on organisms. Furthermore, only macro-organisms and benthic organisms are used. To evaluate the potential application of sediment elutriate as a complementary strategy for impact assessment, copepods, small organisms with a short life cycle, were exposed to sediment elutriates, and several end-points were measured. As a result, sediment elutriates prepared from polluted sites caused growth retardation in marine copepods. In terms of molecular biomarkers, antioxidant-related and chaperone protein gene expression levels were increased in a dose- and time-dependent manner. Thus, we suggest that sediment elutriate tests can provide an effective alternative for toxicity assessment using whole sediment samples. Further studies are required to obtain sufficient data for future applications.

A Study on the Effect Range Due to the Dam Operation at the Downstream (댐 운영이 하류하천에 미치는 영향권 범위 설정에 관한 연구)

  • Park, Bong-Jin;Kim, Hyeon-Sik;Jung, Kwan-Sue;Ji, Hong-Ki
    • Proceedings of the Korea Water Resources Association Conference
    • /
    • 2008.05a
    • /
    • pp.444-448
    • /
    • 2008
  • 본 연구는 댐이 하류하천에 미치는 영향권 산정을 위한 지표를 선정하고, 계층분석기법을 적용하여 선정된 평가지표의 중요도를 조사하였다. 댐의 영향권을 산정하기 위하여 수리 수문적, 지형적, 환경 생태적, 사회적 영향이라는 4개 지표와 댐계획홍수량 등 38개 평가항목을 선정하였다. 계층분석법을 적용 전문가 집단의 설문조사를 실시하여 4개 지표와 38개 항목의 중요도를 조사하였다. 평가지표는 수리 수문적 영향권이 1순위, 환경 생태적 영향권이 2순위, 지형적 영향권 및 사회적 영향권이 각각 3순위와 4순위 이었으며, 평가항목은 댐설계방류량이 1순위, 하천의 기본 및 계획홍수량이 2순위, 계획홍수량비가 3순위, 유역면적비가 4순위, 하류댐 배수위가 5순위로 조사되었다.

  • PDF