• Title/Summary/Keyword: 업무 만족도

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Task Satisfaction, Job Satisfaction, Organizational Commitment, and Turnover Intension of Center for Children's Foodservice Management Employees (어린이급식관리지원센터 직원의 업무만족, 직무만족, 조직몰입 및 이직의도)

  • Park, Eun Hye;Lee, Young Eun
    • Journal of the Korean Society of Food Science and Nutrition
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    • v.44 no.12
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    • pp.1881-1894
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    • 2015
  • The objective of this study was to provide information on difficulty of performing tasks, degree of task satisfaction, job satisfaction, organizational commitment, and turnover intention as well as investigate correlations among these factors. Data were collected on employees working at Centers for Children's Foodservice Management, which had been operating for over 6 months until December 2013. The recruitment period was from December 16, 2013 to January 30, 2014. A total of 228 employees (79.7%) participated in the study, and 227 completed questionnaires were analyzed. Statistical analyses were performed on the data utilizing the SPSS V20.0 and AMOS V21.0 programs. The main results of this study were as follows: task satisfaction of employees in charge of 'visiting-teaching' for children was highest (4.24 points), whereas that of employees in charge of financial management was lowest (2.92 points). In terms of evaluation of job satisfaction factors, the score of 'co-worker' was highest (3.99 points) while that of 'payment' was lowest (2.45 points). Average scores of general job satisfaction, organizational commitment, and turnover intention were 3.56 points, 3.54 points, and 3.07 points, respectively. Job achievement was the most significant influencing factor on general job satisfaction, organizational commitment, and turnover intention. According to the path analysis results, the degree of task satisfaction affected job satisfaction. Organizational commitment had a more significant effect on turnover intention than job satisfaction and mediate both job satisfaction and turnover intention. Although employees of CCFSMs endeavor to improve the quality of child-care facility foodservice, some facilities do not. Controlling turnover intention of employees is especially critical for CCFSMs since it is important for each employees to form strong bonds with child-care facilities as well as to shorten the time required to train new employees. Thus, job satisfaction, which is related to organizational commitment and turnover intention, can be improved by considering poorly scored job satisfaction factors such as wage or workload.

서울시내 산업간호사의 업무수행과 직무만족, 지식과의 관계

  • Jo, Won-Jeong;Gang, Hae-Sin
    • Korean Journal of Occupational Health Nursing
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    • v.1
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    • pp.30-51
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    • 1991
  • 본 연구는 산업간호사가 수행하는 산업간호업무 수행실태를 파악하고 업무수행에 영향을 미치는 요인이 무엇인지를 직무만족도와 지식의 측면에서 조사 분석하기 위한 목적으로 이 연구를 시도하였다. 연구방법은 1991년 4월 26일 부터 5일 3일까지의 총 8일간 서울시내에 소재하고 있는 사업체의 산업간호사 77명을 대상으로 연구자와 조사자 1명이 직접방문을 하여 자료수집 하였다. 자료는 SPSS를 이용하여 전산처리 하였다. 실수와 백분율, 평균 표준편차를 구하였으며, Pearson Correlation Coefficient, ANOVA 분석방법올 활용하였다. 본 연구의 결과는 다음과 같다. 1. 산업 간호업무 수행 정도는 근로자건강관리업무 중의 통상질환관리 업무를 대상자의 97.6%가 실시하여 수행정도가 가장 높았고, 가장 수행정도가 낮은 업무는 근로자복리중 진업무로 대상자의 40.2%만이 실시하고 있었다. 산업환경위생관리업무(실시율 45.5%), 직업병 관리업무(실시율 43.1%), 산업보건교육업무(실시율41.5%)로 역시 낮은 실시율을 보였다. 2. 산업간호사 직무만족도는 최대가능점수 240점에 대하여 점수 143.8점이며 최대평점 5점에 평점 3.0으로 나타났고 상호작용, 전문적위치, 자율성면에서 3.4점으로 높았으며 보수에 관한 만족도는 평점 2.3으로 가장 낮아 산업간호사들이 보수에 대해 불만족하고 있는 것으로 나타났다. 3. 산업간호사의 산업간호업무 관계지식정도는 최대가능점수 21점에 대하여 점수 17.9점을 나타내었다. 영역별로 가장 많이 알고 있는 지식은 건강관리실운영업무 관계지식으로 정확하게 알고있는 사람이 63명으로 전체의 81.4%이었고, 가장 낮게 알고 있는 지식은 산업환경위생관리 업무 관계지식으로 정답자는 42명(54.2%)이었다. 4. 산업간호업무 수행정도와 직무만족도 및 지식정도와의 상관관계를 분석하여 본 결과 직무만족도가 높을수록 업무수행정도가 높은 것으로 나타났고 (r=.3010, P<.01), 업무수행정도와 지식정도 역시 순상관관계 (r=.2591, P<.05)가 있음이 통계적으로 유의하여 지식정도가 높을수록 업무수행정도가 높음을 알 수 있었다. 그러나 직무만족도와 지식정도는 상관관계가 없었다. 결론적으로 연구에서 나타난 산업 간호사의 업무수행은 통상질환관리 위주의 업무로서 직업병 예방, 산업보건교육, 산업환경위생관리 업무등에는 수행이 미비한 것으로 나타났으며, 업무수행과 직무만족도 및 지식정도는 순상관관계가 있어 직무만족도와 지식정도가 높을수록 업무수행이 높은 것으로 나타났다.

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The Factors Associated with Job Satisfaction of Assistant Nurses in General Hospitals (종합병원 간호조무사들의 직무만족도와 관련요인)

  • Kim, Gwang-Jin;SaKong, Joon
    • Journal of Yeungnam Medical Science
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    • v.24 no.2
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    • pp.296-304
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    • 2007
  • Background : The main aim of this study was to analyze the factors that could be used to predict job satisfaction of assistant nurses in general hospitals. Material and Methods : This study was based on a survey of assistant nurses in the Daegu region from January 1, 2006 to January 31, 2006. Originally 300 questionnaires were distributed and among them 291 were completed. The data was collected and used for the statistical analysis. Descriptive and inferential statistics, such as the frequency, t-test and one-way ANOVA were used for the analysis. Results : Among the respondents, the average score for job satisfaction was lowest in the university-trained nurses and highest in the nurses who had only graduated from high school. Conclusion : The working conditions, work place and motivation are significantly associated with job satisfaction. In particular, there was lower job satisfaction in those nurses who wanted to change their occupation.

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Subjective Well-Being in the Workplace: The Role of Work Self-Efficacy and Work Meaningfulness (직장에서의 주관적 안녕감: 업무 효능감과 업무 의미감의 역할)

  • Lee, Jong Man;Oh, Sangjo
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2014.07a
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    • pp.131-134
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    • 2014
  • 본 연구의 목적은 직장인의 주관적 안녕감에 대한 업무 효능감/의미감의 역할을 조사하는 것이다. 이를 위해 본 연구는 긍정 정서, 부정 정서, 삶의 만족과 같은 주관적 안녕감의 구성요인들과 업무 효능감, 업무 의미감으로 구성된 이론모형을 제안하였다. 설문방법을 이용하여 자료를 수집하였고, 구조방정식모형을 사용하여 자료를 분석하였다. 분석결과 첫째, 예상대로 긍정 정서는 삶의 만족에 긍정적인 영향을 미치는 반면 부정 정서는 삶의 만족에 부정적인 영향을 미치는 것으로 나타났다. 둘째, 업무 효능감과 업무 의미감은 긍정/부정 정서와 삶의 만족 간의 관계를 매개하는 것으로 나타났다. 업무 효능감 및 의미감이 직장인의 행복감에 의미 있는 영향을 미친다는 본 연구의 결과는 조직 관리자들이 효과적인 지휘 전략을 수립하는데 기초 자료가 될 것으로 기대된다.

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Mediated Effect of Empowerment in the Influence on the Job Satisfaction and Job Involvement of Care Worker Self-efficacy (요양보호사의 자기 효능감이 업무만족과 업무몰입에 미치는 영향에서 임파워먼트의 매개효과)

  • Kwon, Seung-Sug;Song, Sun-Hee
    • The Journal of the Korea Contents Association
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    • v.12 no.10
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    • pp.320-329
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    • 2012
  • The study originated in finding the way to improve the job satisfaction and job involvement of care worker, who work in the Elderly Care Facilities, by researching and analysing the influences on the job satisfaction and job involvement of their self-efficacy and empowerment directly or indirectly. The result from the influences on empowerment of care worker self-efficacy was that the higher the self-confidence and self-control efficacy were, the higher the empowerment was. And the influence on job involvement of self-efficacy was that the higher the self-control efficacy and job preference were, the higher the job involvement was. The influence on job satisfaction of care worker was that the higher the self-confidence, self-control efficacy, and job preference were, the higher the job involvement was. The higher care worker individual empowerment and environmental empowerment were, the higher their job involvement and job satisfaction were. We can find out that there is a mediated effect as an influence on job involvement and job satisfaction of self-efficacy.

Effect of Gap between Expected Job and Performed Job on Turnover Intention and Job Satisfaction in Clinical Dental Hygienists (치과위생사의 기대업무와 수행업무 격차가 이직의도와 직무만족도에 미치는 영향)

  • Choi, Ha-Na;Bae, Hyun-Sook;Cho, Young-Sik
    • Journal of dental hygiene science
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    • v.11 no.5
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    • pp.463-469
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    • 2011
  • The purpose of this study was to investigate effect of gap between expected job and performed job on job satisfaction and turnover intention in clinical dental hygienists. A total 292 hygienist in dental hospitals and dental offices in nationwide completed a questionnaire on their daily routine job and job which they expected and measured gap between expected job and performed job, such as chairside assisting, preventive care, consultation, reception. The study showed the gap on chairside assisting job among age, career and showed the gap on consultation among age, education, career and showed the gap on reception among age, career. gap on chairside assisting, salary satisfaction, personal day affected job satisfaction and gap on chairside assisting, children, salary satisfaction affected turnover intention. The study showed that salary satisfaction and gap on chairside assisting associated with turnover intention and job satisfaction. Personal day affected job satisfaction but did not affect turnover intention.

The Influence of Work Environment, Job-related Environment and Burnout on the Satisfaction with Life among Nursery School Teachers (사회지지와 근무환경이 어린이집 교사의 삶의 만족도에 미치는 영향 : 업무요인과 소진을 매개로)

  • Kwon, Hwa Sook
    • Korean Journal of Childcare and Education
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    • v.8 no.2
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    • pp.157-174
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    • 2012
  • The purpose of this study was to explore factors associated with life satisfaction among nursery school teachers. To accomplish the study purpose, this study first classified several variables into three broad categories including work environment (social support & work environment), job-related environment (work-related stress & job satisfaction), and burnout. And then, 302 nursery school teachers across the country were surveyed in order to explore whether those factors were associated with life satisfaction. The overall results were as follows. First, social support and work environment had a direct impact on the satisfaction with life. Second, social support and job satisfaction had a direct influence on job satisfaction. Third, social support, work-related stress and job satisfaction directly influenced burnout. Fourth, job-related environment, job satisfaction, and burnout had a direct impact on life satisfaction. Overall, it was found that job-related environment, job satisfaction, and burnout had a direct influence on life satisfaction among nursery school teachers and social support and work-related stress had an indirect effect on life satisfaction via burnout.

An Empirical Study on the Factors Influencing the Use of BLOG and Job Satisfaction (업무특성에 따른 블로그 사용의도와 업무만족에 관한 연구)

  • Yang, Hee-Dong;Kim, Hye-Jung;Kang, So-Ra
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.10 no.12
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    • pp.3824-3832
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    • 2009
  • Would it be true that cutting off using BLOG in business hour prevents that job performance decreases? Even though it is right, would the worker have different reason of using BLOG according to job characteristic? This is the purpose of this study to search the answers for the questions above. Under the first hypothesis, (factors having the people use BLOG can influence the job satisfaction), independent variable was set to three factors and define as 'Interoperability', 'Informative', 'Amusement' respectively and dependent variable was set to job satisfaction in this study. The result of analyzing this hypothesis was that two factors('Interoperability', 'Informative') haveinfluence on job satisfaction but 'Amusement' factor hadn't any influence on job satisfaction. For another hypothesis, (the factor having the worker use BLOG would have different influence on job satisfaction according to job characteristic), Job characteristic was set to 3 group (fixed/unfixed, individual/co-operational, static/active) in this study and these variables were converted to dummy variable for validating the moderating effect on both variables(independent/dependent). The result of analyzing this hypothesis was that all dummy variables set to 3 groupshadn't any moderating effect on both variables. Because a dummy variable couldn't be contained the job characteristic exactly.

An Effect of Hotel Information System Quality on User' Satisfaction and Business Productivities (호텔정보시스템 품질이 사용자 만족과 업무생산성에 미치는 영향)

  • Lim Chae-Kwan;Lee Jun-Ho
    • Journal of Korea Society of Industrial Information Systems
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    • v.10 no.1
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    • pp.72-80
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    • 2005
  • The purpose of this study is to find the empirical relationship among information system quality, users' satisfaction and business productivities in hotel industry. This study set out the research model of influencing factors and the performance of the hotel information system. The respondents included 140 volunteers who were worked at hotel in Busan. The result of empirical study revealed that the system quality is major determinant to influence on the users' satisfaction and business productivities of hotel information system.

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Relationship of Nurse Practice Environment and Work-Family Conflict to Job Satisfaction in Hospital Nurses in Korea (병원간호사의 간호실무환경, 업무-가족 갈등과 직무만족도와의 관계)

  • Ko, Yu Kyung
    • Journal of Korean Academy of Nursing Administration
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    • v.19 no.2
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    • pp.207-216
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    • 2013
  • 연구목적: 본 연구는 병원간호사에게 보다 편안하고 건강한 업무환경을 제공하는 것의 중요성을 병원관리행정가, 교육가, 간호관리자에게 알려주는데 필요한 기초 자료를 제공하고자 수행하였다. 연구방법: 연구진행에 동의한 5개의 종합병원을 선정하여 구조화된 설문지를 이용하여 2010년 7월에 자료를 수집하였다. 연구결과: 직무만족도에 가장 큰 영향을 미치는 요인으로는 간호실무환경으로 긍정적인 영향을 미치는 것으로 나타났으며, 그 다음은 업무-가족 갈등으로 부정적 영향을 미치는 것으로 나타났다. 설명변수는 직무만족도를 39% 설명하는 것으로 나타났다. 결론: 본 연구의 결과 간호실무환경과 업무-가족 갈등이 간호조직에서의 성과인 직무만족도에 중요한 요인으로 나타났다. 따라서 업무환경을 더 매력적으로 만들고, 업무-가족 갈등을 감소시키는 전략은 경력간호사의 보유와 질적 간호를 향상시키는데 도움이 될 것이다.