• Title/Summary/Keyword: 업무프로세스 개선

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A Study on the Improvement of Public Library Workflow Using Process Innovation (프로세스 이노베이션을 활용한 공공도서관 업무 프로세스 개선에 관한 연구)

  • Noh, Dong-Jo;Kim, Young-Mi;Oh, Dong-Geun
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.28 no.4
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    • pp.393-413
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    • 2017
  • This study will explore the possibility of applying process innovation as a public library for business innovation. In order to do this, the study defines the concept of process innovation through the literature review. According to survey and focus group interviews with librarians working for public libraries, this study will organize work done at libraries into the following categories: acquisition, resource management, user management, user services, programs, volunteer management, marketing, library computerization system, facility management, general affairs and statistical management. In addition, through face-to-face surveys with librarians working for public libraries it is confirmed that there are issues within acquisition, user management, and applied process innovation. In response to these issues a new process has been developed. Using this new approach, book contract procedure and requests for book related work could be improved and optimized. In the user management section, the study analyzes the requirements and subscription procedures for members through a website survey of 30 public libraries in the United States and then provides an improved system through process analysis of the membership process of Korean public libraries. It is expected that the new system will contribute to improvements in user satisfaction as well as improvements in library workflow.

Process Management Environment for Process Improvement (프로세스 개선을 위한 프로세스 관리 환경)

  • Kim, Jeong-Ah;Choi, Seung-Yong
    • The KIPS Transactions:PartD
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    • v.14D no.1 s.111
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    • pp.45-56
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    • 2007
  • As the knowledge-based society has been constructed, the size of work process that has to be done grows bigger and the amount of the information that has to be analyzed increases. So each company is trying to construct more conformable process models in business model. This study helps to understand the interaction between Process data and structure which are collected on the profess by appling six Sigma as a process improving methodology. On Six Sigma, businesses tn practice Best Practice Process with the view of Value Chain To measure data for the process performing action, introducing Schedule management method makes it possible to collect and reflect accurate data of workers' ability. By this method, efficiency in production will be improved because workers we able to perform the process correctly and preliminary management for defects.

BPM as a tool supporting continuous business process innovation;A case of L Electronics (끊임없는 업무 프로세스 개선의 도구로서 BPM;L전자의 사례를 중심으로)

  • Chae, Myoung-Sin;Park, Song-Mee;Chon, Kent
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.1 no.1
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    • pp.157-178
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    • 2006
  • BPMS implementation in L Electronics, which started in 2003, was spotlighted in the IS Project and research area. L Electronics has conducted process innovation with the goal of being one of the Global Top 3 brands. Continuous business environment changes because of globalization and speedy development of information technology have caused changes in business process and functions. This case examines its efforts for optimizing business process continuously and systematically with BPMS and discusses the implication and potential of business process innovation with BPMS.

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Effect of ERP Implementation for Public Owner - Based on Case Study (공공발주기관의 ERP 적용효과 평가방안 - 사례연구중심으로)

  • Kim, Hyoun Young;Park, Hee-Sung
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.33 no.2
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    • pp.749-755
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    • 2013
  • The public corporations have already implemented ERP to improve productivity, quality, and cost saving. This paper presents the result of business process improvement based on implementation of ERP. Therefore, this paper performed case study of K corporation. Survey was conducted to define the degree of improvement and evaluation method was presented using AHP. The weights for each business area is assigned based on AHP. Then ERP is evaluated in efficiency, work transparency, information sharability, and easy of use. It is meaningful achievement considering its short term implementation. The human resource management shows a relatively larger improvement than other management processes. However, information sharability shows relatively low improvement than others. This quantified result of user-oriented subjective evaluation on ERP implementation will contribute to evaluate the impact of ERP for owner organizations.

TOC based Approach for Workflow Management System (워크플로우 관리시스템을 위한 제약이론 적용방안에 대한 연구)

  • Kim, Hun-Tae;An, Dong-Jun;Gang, Seok-Ho
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2004.05a
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    • pp.556-559
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    • 2004
  • 본 논문은 제약이론의 프로세스 운영 개선기법에 기반하여 워크플로우에서 제약 자원을 찾고, 워크플로우의 운영 성과가 개선될 수 있도록 효율적인 업무 흐름 관리 방법을 개발하는 것을 목적으로 한다. 과거의 워크플로우 기록을 분석하여 제약업무담당자(CCP)를 결정하고, 제약 업무 담당자의 업무처리속도에 발생된 프로세스 인스턴스의 워크플로우 투입속도를 동기화하여 CCP의 업무부하가 일정수준으로 유지되도록 하며 비 제약 업무담당자의 여유능력이 향상되도록 한다. 이를 통해 CCP의 업무부하를 가능한 업무담당자들에 분산시킴으로써 프로세스 인스턴스의 처리가 원활히 이루어지도록 한다. 본 논문에서 개발한 알고리즘을 워크플로우 관리 시스템에 적용함으로써 전체 워크플로우가 효율적으로 운영되는 효과를 기대할 수 있다.

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Agent Based Process Management Environment (에이전트 기반의 프로세스 관리 환경에 관한 연구)

  • Kim, Jeong-Ah;Choi, Seung-Young;Choi, Sung-Woon
    • The KIPS Transactions:PartD
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    • v.13D no.5 s.108
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    • pp.691-698
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    • 2006
  • The companies need the enterprise-wide support environment to build the competency to gather VOM(Voice of Market) in the process of preparing and implementing the strategy and to help establishing and managing the business process in order to secure the continuous competitive edge The enterprise-wide support environment to establish, operate, improve and evaluate the business process must be carried out. In this paper we define the method to define process and business rule in order to enable accurate execution of the process. Furthermore, collection and refection of accurate data concerning the competency of individuals, the subjects of the process execution, allows prevention of weakness of the process execution result and is the basis for identifying the areas of improvement. Therefore, high visibility can be attained through the work knowledge and processes presented in rules, and it can help firmly establish the process centered work culture (or system) in the organization by process improvement strictly based on data.

A Study on the Accounting Process Improvement through an e-Accounting (디지털 회계증빙(e-Accounting)사례를 통한 회계프로세스 개선 연구)

  • WoongYI Chang
    • Proceedings of the Korea Information Processing Society Conference
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    • 2008.11a
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    • pp.683-686
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    • 2008
  • 기업이 ERP시스템을 도입 후 영업, 구매, 자산, 생산 등에서 통합 전표가 발생되어 기업의 흐름이 매우 빨라졌다. 그러나 기업이 e-Business 환경하에 있으나 회계 프로세스의 중요한 부분을 차지하는 회계증빙과 회계업무 관련 부분이 여전히 수작업 처리하는 부분이 상당히 많이 존재하고 있다. 본 연구 과제는 회계 증빙 처리와, 업무프로세스를 디지털화하는데 성공한 D 사의 사례를 소개하고 이를 이론적으로 분석하였다. D 사는 법인카드 프로세스, 스캔증빙 프로세스, 업무처리프로세스를 디지털화하였고 Paperless, 업무처리 간소화, 시간 절약, 경비 절감, 시공간의 제약 등 비용과 불필요한 업무를 없애는 데 성공하였다. 본 연구 과제를 통해 타 기업들에게도 혁신의 동인과 반향을 제시하고자 한다.

Change Drivers and Advance of Business Process Management Model for Construction Companies (건설기업의 업무 프로세스 경영 모델의 변화와 발전방향)

  • Song, Young-Woong;Choi, Yoon-Ki
    • Korean Journal of Construction Engineering and Management
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    • v.9 no.6
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    • pp.194-203
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    • 2008
  • Construction companies require management system to increase efficiency and profit because of receiving competition and globalizing business environment. Since 1990s, construction companies have made various attempts to innovate business structure both internally and externally by means of BPR, 6 Sigma, PI, and Workflow. Some improvements were made, but most of them were temporary, and insufficient to provide the much-needed promptness of business process in responding to the changes. Furthermore, the recent methods of applying BPM and practical using are limited to the theory and method of other industries, and also the attempts of applying BPM in construction industry are at the stage of theoretical approaching and examining in a few construction companies. Accordingly, this study deduces the necessity of adopting BPM based on change of business paradigm for construction companies and limits of current researches, failure causes and problems of application attempts of BPM and process management. And also, we analyze Advance of BPM and suggest the application method of business process management model for construction companies.

XML-base Process Improvement for Change Order of Construction Steel Works (XML 적용 철골공사 설계변경 프로세스 개선)

  • Nam, Gyoung-Woo;Seo, Yong-Chil;Hyun, Chang-Taek;Koo, Kyo-Jin
    • Korean Journal of Construction Engineering and Management
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    • v.7 no.1 s.29
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    • pp.64-72
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    • 2006
  • The participants of steel works should exchange a variety of information with others through documents. However construction steel works in the multistage contract system has a difficulty in exchanging information through the documents promptly. So if the trouble as change orders arise, conducting steel works will take much time, and the participants may not discuss the trouble sufficiently. Consequently this study improved the current business process of steel works. And this developed business support system(XCOS) based on XML so that participants of steel works achieve a successful management of steel works through conducting business rapidly and correctly.

Development of Modeling Methodology for Business Process Standardization Using a Reference Model (참조모델을 활용한 비즈니스 프로세스 표준화를 위한 모델링 방법론 개발)

  • 문신명;임춘성;김훈태;박승규
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2003.05a
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    • pp.1100-1107
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    • 2003
  • 기업 비즈니스를 위한 업무절차와 문서/데이터에서의 일관성 확보를 통한 비즈니스 프로세스의 표준화는 기업 내부적으로 효율적으로 개선된 프로세스에 기반한 정보화시스템의 구축뿐만 아니라, e-비즈니스 환경에서 기업간 협업체계로의 적용을 통해 새로운 기업가치의 창출을 목적으로 한다. 본 연구에서는 중소 규모의 업체에서 자사 비즈니스 프로세스를 분석 및 모델링하고 공개된 표준적 모델을 참조하여 자사 프로세스를 표준화하기 위한 방법론을 제시하고 있다. 즉, 기업이 유사 업종의 선진적인 표준모델을 참조 및 비교함으로써 프로세스 개선기회를 손쉽게 파악하고 자사 업무환경을 고려하여 프로세스 표준화의 구체적인 실행계획을 수립하기 전 단계까지의 과정에 대한 방법론의 개발을 목표로 하고 있다. 본 연구의 결과물은 표준모델의 참조를 통한 비즈니스 프로세스 표준화의 방법론으로 중소업체에서 효과적으로 활용될 수 있으며, 업종 특성을 고려한 표준모델의 공개 및 보급과 함께 프로세스 표준화를 유도함으로써 기업내부 정보화뿐만 아니라 산업 전반에 걸친 정보화 및 e-비즈니스 환경의 구현을 촉진시킬 것으로 기대된다.

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