• 복식문화연구
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• 제29권5호
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• pp.634-650
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• 2021

This study was conducted to investigate the effect of relationship and service marketing on the brand interest and behaviors among Korean and Chinese active senior consumers and whether this effect differed between the two groups. A survey was conducted by having participants complete questionnaires administered by a research firm. For empirical analysis, frequency, EFA, CFA, SEM, the metric invariance test, and multiple-group comparison analysis were performed. The analysis results revealed that relationship marketing positively affected both brand interest and consumer behavior. Although service marketing positively affected brand interest, it did not have a significant effect on consumer behavior. In other words, brand interest positively affected consumer behavior through relationship and service marketing. Multiple-group comparison analysis demonstrated that no difference existed between Korean and Chinese active consumers in terms of how relationship marketing affected their brand interest, but a difference existed in how it affected their behavior. Service marketing had a greater influence on Chinese active senior consumers' brand interest than on Korean active senior consumers. However no difference existed between the two groups with respect to how service marketing affected their behaviors. Finally, brand interest had a positive effect only on Korean active senior consumers' behavior through relationship and service marketing, but not on Chinese active senior consumers. In conclusion, relationship and service marketing should be used to enhance the brand interest among Korean active senior consumers, and business activities should be planned by building relationships with Chinese active senior consumers to affect their behavior.

• 한국콘텐츠학회논문지
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• 제14권7호
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• pp.529-540
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• 2014

우리나라의 베이비 부머는 전체 인구구조의 약 1/4을 차지하는 인구집단으로서, 기존의 세대들이 경험하지 못한 기대수명 100세라는 초 고령화 시대에 직면하고 있다. 이들 세대는 압축적 경제성장의 주역으로 건강한 신체와 풍부한 경제력, 여가 문화적 소비욕구를 바탕으로 지속적 경제활동과 적극적 사회참여 욕구를 가지고 있어 기존의 노인세대와 구분되는 새로운 인구계층으로 '액티브 시니어'의 주 대상으로 불리고 있다. 본 연구는 전국에서 가장 높은 베이비 부머 거주 밀도를 보이는 서울시를 대상으로 예비적 고령자로서 베이비 부머의 주거욕구가 무엇인지 소비자 관점에서 상향식 과정을 통해 살펴보고 이를 주거단지계획 기준으로 선정하고자 하였다. 분석결과, 서울시의 베이비부머는 주거단지계획 기준요소로 '사회 접근성'을 가장 높게 평가하고, '의료 접근성'은 두 번째로 중요한 요소로 판단하였다. 기타 '생활 편의성', '공간 인지성' 등이 차하의 순위를 기록하였다. 연구를 통해 서울시에 거주하는 베이비 부머는 생애주기적 관점에서 액티브 시니어가 지향하는 라이프 스타일과 매우 유사하다고 분석되었고, 이는 기존 노인세대가 보였던 고령자 전용적 거주선호와 구별되는 액티브 시니어의 틈새적 주거욕구라 판단된다.

• 디지털융복합연구
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• 제17권9호
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• pp.105-114
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• 2019

융복합시대 통신기업이 디지털격차를 해소하려는 공유가치창출활동(CSV)에 대해 본 연구는 CSV가 브랜드 이미지, 소비자행동의도에 미치는 인과관계를 CSV의도성과 기업-소비자 동일시라는 심리적 변수를 통해서 구조방정식 모형으로 확인해 보고자 하였다. 이를 위해 KT CSV활동에 참여하고 있는 시니어를 대상으로 설문조사를 실시하여 얻은 198부의 설문지를 Smart PLS 2.0을 사용하여 분석하였다. 분석결과 CSV는 CSV의도성에 부(-)의 영향을 미치고, CSV의도성은 브랜드 이미지에 부(-)의 영향을 미친다는 두 가지 가설은 기각되었다. 반면 CSV는 기업-소비자동일시에 긍정적인 영향을 미치고, 기업-소비자 동일시는 브랜드 이미지와 구매의도, 지불의사에 긍정적 영향을 미치는 것으로 확인되었다. 이로써 통신기업의 CSV가 소비자행동의도에 미치는 인과관계를 실증하였고, CSV실행전략을 수립하려는 기업들에게 CSV성과를 높이기 위한 소비자 참여와 커뮤니케이션 강화의 필요성을 제시하였다. 향후에는 융복합 솔루션을 적용한 CSV연구에 기업이미지와 브랜드 이미지 비교 연구로 확대할 필요가 있겠다.

• 복식문화연구
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• 제31권3호
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• pp.361-378
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• 2023

This research not only determined the preference of fashion brand distribution channels of active Korean and Chinese seniors who became major consumers in the fashion industry, but also analyzed the effect on these preferences and choices of distribution channels depending on personal consumption characteristics and differences between the two groups. Data was collected by a professional survey firm. SPSS 24.0 and AMOS 24.0 were used for empirical analysis, and frequency analysis, multiple response analysis, EFA, reliability analysis, CFA, SEM, and multiple-group comparison analysis were performed. As a result of multiple response analysis, the offline channel was revealed as the preferred fashion distribution channel for active Korean and Chinese seniors; the second most popular was the online channel. The results of multiple-group comparison analysis reveal differences between two groups in seeking emotional consumption via the offline channel; the effect was only evident for active Korean seniors. A difference in seeking emotional consumption via preference for online channel also existed, but only for active Chinese seniors. For these reasons, marketers targeting active Korean seniors will be effective to not only offer brand information by fashion display to let seniors understand the fashion brand, but also to have brand events to form positive emotions toward the fashion brand. Moreover, targeting active Chinese seniors will be necessary to transmit brand sensibility by utilizing metaverse marketing comprising various factors, so that consumers can enjoy the fashion brand.

• 한국의류산업학회지
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• 제22권1호
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• pp.25-37
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• 2020

This study investigates the clothing purchase behavior of active seniors in their 50s and 60s. Differences of clothing purchase behaviors were examined according to gender and the group classified by shopping orientation. Data were collected from September 2 to September 9, 2019 using a professional internet research panel; subsequently, 246 sets of useful data were analyzed by descriptive statistics, factor analysis, reliability analysis, t-test, chi-squared test, ANOVA and Duncan-test using SPSS 21.0. The results of this study were as follows. First, there were significant differences in clothing purchase behavior of purchase frequency, purchase item, purchase price, and purchase channel according to gender; therefore marketers need plan different merchandising and retailing strategies between man's wear and woman's wear. Second. the result of cluster analysis by shopping orientation showed that active seniors were categorized into four groups including 'active shopping pursuit', 'economic/pleasure pursuit', 'convenience/brand pursuit', and 'passive shopping pursuit'. Third, there were significant differences in demographic variables such as gender and occupation according to four categorized groups. In addition, the significant differences of clothing purchase behaviors were verified according to four groups. 'Active shopping pursuit' group was shown to make the best use of offline channels and online channels in information research and product purchase.

• 한국콘텐츠학회논문지
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• 제18권12호
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• pp.1-13
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• 2018

전세계적인 고령화 현상 및 베이비붐세대의 고령층 진입에 따라 시니어 대상 비즈니스에 대한 관심과 기대가 증가하고 있다. 그럼에도 불구하고 수요층에 대한 이해 부족 및 한정적인 내수시장 규모 등 때문에 국내 관련 산업의 성장이 더디게 이루어지고 있다. 이의 활성화를 위해서는 국내 및 해외 시니어에 대한 이해 제고와 이를 기반으로 한 제품 및 서비스 콘텐츠 전략 제시가 필요하다. 이에 따라 본 연구는 소비가치 개념을 적용하여 연령대(20대 vs. 50대) 및 국가간(한국 vs. 중국) 행동을 탐색함으로써, 각 집단이 중요하게 인식하는 소비가치를 베이비붐세대이자 예비시니어층인 50대 소비자를 중점으로 비교분석하고 이들을 위한 제품 및 서비스 콘텐츠 개발 방향을 제안하였다. 연령 및 국가간 소비가치 비교분석을 위하여 설문을 진행하였으며, 설문문항은 12개 소비가치의 하위차원인 총 40개의 문항으로 구성되었다. 분석결과를 통해 예비시니어층인 50대에 대한 이해 제고가 가능하며 이는 타겟에 적절한 콘텐츠 기획, 개발, 유통, 홍보 등의 전략 구축에 활용될 수 있다.

• Human Ecology Research
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• 제56권6호
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• pp.493-506
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• 2018

This study analyzes factors that determine the usage of digital information by senior consumers in the mobile environment. Senior consumers are alienated from digital information in South Korea; therefore, there have been increasing attempts to resolve this digital divide and reduce the digital information usage gap between young adults and senior consumers. The study used panel data from the National Information Society Agency (2017); there were 1,463 participants, aged 50-79 years. SPSS 19.0 was used to conduct the statistical analyses for frequency, factor analysis, Cronbach' ${\alpha}$ analysis, descriptive analysis and hierarchical multiple-regression analysis. The results are as follows. First, negative attitude toward information society negatively influenced the mobile digital information usage in diversity context. Second, average monthly income, degree of digital device usage motivation, positive attitude toward digital device usage, digital literacy of PC & Mobile, and family support positively influenced the mobile digital information usage in diversity context. Third, negative attitudes toward information society negatively influenced the mobile digital information usage in quality context. Forth, average monthly income, degree of digital device usage motivation, positive attitude toward digital device usage, digital literacy of PC & mobile, and family support positively influenced the mobile digital information usage in quality context. The study results can help further understand mobile usage behaviors among senior citizens and the implications on their quality of life in the digital information era.

• 한국식품영양학회지
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• 제27권3호
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• pp.393-399
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• 2014

The purpose of this study is to analyze the LOHAS tendency of new seniors' and its effects on the attitude and purchase intention for environmental-friendly food materials. Data were collected through a questionnaire survey from random sample of 162 senior customers in Seoul and Kyunggi area. The LOHAS tendency of new seniors can be divided into three factors; environmental-friendly, sustainability and sociality. Environmental problems affected the environmental-friendly factor the most while manufacturing techniques for sustainable products and recycling habits were key variables for the sustainability factor. The idea of companies sharing their value system of LOHAS tendency was the most significant for the sociality factor. Each of these LOHAS tendency factors influenced the purchase intention of the new seniors.

• 복식문화연구
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• 제24권1호
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• pp.93-106
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• 2016

Study objectives are: 1) to investigate the difference in consumer perceptions of the model's image and physical attractiveness according to advertising model types; 2) to explore the effect of the difference between the model's image and the consumer's self image, the difference between the model's image and the brand's image, and the physical attractiveness of the model on attitude toward the advertising model; and 3) to explore the effect of attitude toward the advertising model on attitude toward the advertisement. A total of 306 female consumers over the age of 45 participated in experiments with advertisement stimuli for a senior apparel brand. Results showed a significant difference in the model's images and physical attractiveness according to each model type. The consumer's attitude toward the advertising model was determined by physical attractiveness of the model, not by the difference between model's image and the consumers' self-image, nor by the difference between the model's image and brand image. Attitude toward advertisements was determined by attitude toward the advertising model. The findings imply that advertising models of a senior apparel brand can be selected based on the physical attractiveness of the model. Consumers do not consider whether the model's image fits well with their self-images or the brand's image when building an attitude toward the advertising model, and this precedes the consumer's attitude toward the advertisement. These results can be used as guidelines to select appropriate models for advertisements of senior apparel brands.

• 복식
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• 제65권5호
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• pp.62-73
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• 2015

The aim of this research is to propose the final shirt design modified for new senior women that fulfills their emotional and physical needs. The modifications were based on the results of in-depth interviews and literature search, and the study was conducted in order to understand the desires and preferences of senior women, as consumption of outdoor-wear by the group continues to increase. To develop the design of outdoor-wear that satisfies the physical and emotional qualities and preference of the new senior women, six different designs with lines, combined materials, as well as materials that were layered, pleated and draped were proposed using virtual-dressing simulation software. Then, the modified designs were derived from the six original designs by reflecting the opinions collected in the in-depth interviews with eleven women in their 50s. The responses in the interviewed showed a preference for lines, pleats and layers, as these features made the clothes look trendy, gave it a slender-look, and improved the body shape of the women. As the color is the critical factor for outdoor-wear, there was an overwhelming preference for primary colors by the women, which was in contrast to their color preference in general clothes. A sleeve design modification was proposed to convert the half-sleeves to 3/4-long sleeves in order to account for changes in body temperature at menopause, and to satisfy the aesthetic needs for covering wrinkles. Research of new senior outdoor-wear designs will help segment and differentiate strategies for the increasingly fierce competing outdoor market, as well as l provide directions in the design creation process using the simulation of 3D virtual model.