• The Journal of the Korea Contents Association
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• v.16 no.9
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• pp.51-65
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• 2016

The purpose of this study was to examine whether authentic leadership influenced positive psychological capital and change-oriented organizational citizenship behavior(CO-OCB) in airline service context. Moreover, this study was designed to test the mediating effect of positive psychological capital between authentic leadership and CO-OCB to provide fundamental and practical information for airline industry. A convenience sample of 390 flight attendants was surveyed and a total of 377 usable questionnaires were analyzed. Then hypotheses were tested using structural equation modelling(SEM). The results were as follows. Firstly, authentic leadership was divided into 'self-awarenese', 'relational transparency', internalized moral perspective' and 'balanced process'. Secondly, 'self-awarenese' and 'internalized moral perspective' influenced positive psychological capital. Thirdly, positive psychological capital influenced CO-OCB. Fourtjly, positive psychological capital had mediating effects partially between authentic leadership and CO-OCB.

• Journal of Advanced Marine Engineering and Technology
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• v.38 no.3
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• pp.342-348
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• 2014

Onshore great fires can normally be extinguished by firefighters using special firefighting equipment and its suitable method. However, offshore fires on the ships are to be extinguished by the crew without any supports from the onshore. Also, crews working on board are exposed to high risk of emergency evacuation due to the complicated structure arrangement of the ships and different accident types such as fire and ship collisions. As most of damage and loss of life in fire are associated with suffocation, shortening of evacuation time is an important factor to improve a survival rate. In this study, visibility in the accommodation area is analyzed by using the temperature and smoke flow which are obtained by the Fire Dynamic Simulator(FDS) as a Three-Dimensional Fire Analysis program to understand the survival rate of the crew upon the fire. The fire doors for most of ships are designed to close automatically when the fire alarm is activated. These automatic closing of the fire doors is a very effective system to delay the spread of flame and smoke flow for the unmanned spaces of the fire protected area. However, if the crew cannot escape within the estimated time, the crew inside the fire protected area will be damaged a lot. In this paper, the comparative analysis between the evacuations by using the fire door from the fire protected area and the suggested fire shielding structure in this study is carried out by the smoke flow rate and the temperature rise rate.

• Knowledge Management Research
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• v.24 no.2
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• pp.185-209
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• 2023

The air travel industry, which had shrunk with COVID-19, is gaining wings again. Accordingly, this study investigated whether non-verbal communication factors experienced through interaction with airline flight attendants for passengers who have traveled abroad within the past year through domestic airlines affect customer engagement and brand intimacy. A total of 285 samples were collected, and SPSS 28 and AMOS 26 programs were used to verify the reliability and validity of the research tool, the suitability of the model, and hypotheses. As a result of the empirical study analysis, it was confirmed that Paralanguage and Proxemics in non-verbal communication of flight attendants had a significant effect on customer engagement. Although it is different from the results of previous studies following changes in perspective after COVID-19, it once again confirmed the importance of airline crew communication in providing face-to-face services at the interface with passengers. In order to induce customer engagement, which is a new customer satisfaction management index. In addition, it was confirmed that customer engagement has a significant effect on brand intimacy. These results support the view that it is necessary to establish new customer management indicators of emotion and relationship marketing in the existing marketing centered on price reduction or securing loyalty. It was confirmed that interactions with flight attendants can contribute to customer engagement, and these results have important implications for those working in the air transportation industry.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.16 no.3
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• pp.31-37
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• 2008

This study examines hypotheses that job satisfaction and burnout are multidimensional constructs, that there is the distinctiveness between the, and that the relationship between them is negative. Questionnaires were collected from 344 flight attendants working for two airlines in Korea. From the structural equation modeling procedures, this research could verify all three hypotheses.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• v.2
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• pp.105-109
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• 2006

LNG 선박의 급증에 의한 승무원 심각한 부족현상에 대비하여, STCW의 전면 개정 등과 같은 IMO의 대응은 물론 각 국가에서도 승무원 양성을 위한 교육과정의 개설은 물론 관련 법제 정비 등으로 대응방안을 마련하고자 노력을 하고 있다. 이러한 시점에서 국제해사대학연합과 한국해양대학교를 중심으로 한 아시아 LNG 교육훈련센터에서는 향후 국제무대에서 활약할 LNG 교육훈련강사를 양성하기 위한 전문과정을 추진하고 있다. 이 발표에서는 LNG 교육훈련 전문강사 과정의 개요를 살펴보고, 이러한 과정을 효율적으로 운영하기 위한 시뮬레이터의 활용방안에 대하여 설명하고자 한다.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2015.10a
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• pp.115-117
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• 2015

몇 년 전까지 북극해항로에 대한 각 국가의 관심이 증가하였다가 여러 가지 사유로 인해 최근에는 관심도가 많이 떨어졌다. 그러나 최근 러시아에서 북극해항로 개발 프로젝트 추진, 항해안전성 확보에 대한 노력 등의 적극적인 활동이 이루어지고 있다. 또한 Polar code 및 극지해역 운항선박의 승무원에 대한 교육의 강제화가 예상되고 있다. 본 연구에서는 향후 극지해역에서 선박운항을 하고자 하는 경우 선박회사에서 고려해야 할 사항에 대하여 다루고자 한다.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.4 no.1
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• pp.39-61
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• 1996

현재 항공기 운항 승무원의 효율적 관리를 위하여 CRM과 LOFT 교육 프로그램이 개발되었다. 이는 Blake & Mouton에 의한 리더십의 유형을 과업과 사람에 대한 관심 정도로 구분하여 5가지 유형으로 나누어 분석하고, 이를 훈련에 적용하고 있다. 그러나 사람의 성격 유형은 보다 복잡하고, 이에 대한 깊은 연구가 요구됨에 따라 본 연구에서 Enneagram에 의한 성격 유형을 고찰하고 민항공사 조종사들의 성격 유형과 성격별 선호 성격 그리고 과업 성과를 높이기 위한 성격간 상호 작용을 규명하여 항공기 운항 승무원 관리에 적용 할 수 있도록 하였다.

• Journal of dental hygiene science
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• v.15 no.5
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• pp.636-641
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• 2015

The purpose of this study was to examine the oral health recognition and aesthetic interest of flight attendant. The data was collected 314 flight attendant from June to July 2014 in A Airlines. Questionnaires were used to measure the levels of the health & oral health recognition, experience and requirement of oral esthetic therapy. The data was analyzed using descriptive statistics, T-test, ANOVA, Pearson's correlation, structural equating model by the PASW Statistics 18.0 program. According to the research result, oral health awareness were not healthier than general health. Oral health was an important factor to influence the external image. The flight attendant received aesthetic dental care to improve the external image. However, self-assessment results that oral health condition was significantly lower. Therefore they are required oral care practice with aesthetic dental care.

• Journal of Navigation and Port Research
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• v.34 no.6
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• pp.423-427
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• 2010

Land fire receives additional extinguishing methods easily by professional extinguisher. But because of isolation and independence from land when sailing on the sea, ships are difficult to get special help from land. Generally, the death ratio by suffocation is higher than the death rate by flame and to reduce suffocation death ratio, fast evacuation is required. This paper aims to improve survival ratio at ship fires by soot density reduction. This study examines soot density and visibility using FDS. And also examines evacuation time by Pathfinder. The FDS(Fire Dynamic Simulator) is a 3 zone model(Field Model) analysis tool and the patherfinder is a useful analysis tool for evacuation. This research examined about evacuation time using the current regulations of the ship's corridor width and exit width first. And then studied evacuation time again when ship's structure was changed according to the method that is proposed in this paper. And finally compared the results each other.

• Journal of Convergence for Information Technology
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• v.10 no.8
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• pp.259-264
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• 2020

This study classified the hairstyle types of flight attendants in flight on A airline, the largest low-cost carrier in Asia. The cabin crew does not maintain a constant commute time, but the hairstyle will change with the diversification of commute time according to flight schedules. Therefore, in the case of a female cabin attendant, if there is a lot of time before going to work, a hairstyle such as a up hair style may be maintained. However, when you have less time to trim your hair, keep your daily hairstyle, such as one-length cuts and gradation cut, or keep your hair ponytail-like. The cabin crew maintains a variety of hairstyles, but the color of the hair prefers natural brown or slightly lighter dyeing, and the lighter hair due to excessive bleach is not preferred.