• Title/Summary/Keyword: 수출 프로세스

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창업 물류서비스기업의 사회적 교환행동과 경영성과에 대한 실증적 연구

  • Go, In-Gon
    • 한국벤처창업학회:학술대회논문집
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    • 2021.04a
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    • pp.165-170
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    • 2021
  • 최근의 코로나19 사태로 관광·항공업계가 극심한 어려움을 겪고 있다. 항공업계의 대안 중 하나는 화물운송이다. 항공사들은 여객수요 급감으로 인한 매출감소 폭을 줄이기 위하여 화물운송 부문을 강화하고 있다. 항공화물운송은 타 운송과 구분되는 제반 특성으로 인하여 시장규모가 지속적으로 증가하고 있다. 항공화물운송 대리점(forwarder)은 수출과 수입에 있어서 중요한 역할을 담당하며, 중요한 비즈니스 파트너인 항공사와 수출입자와 우호적인 긴밀한 관계를 구축하고 계속 유지해야 한다. 사회적 교환이론(social exchange theory)은 이러한 관계가 구축되기 위해서는 거래당사자 간의 거래규모나 거래기간, 거래빈도 등의 유형적인 측면도 중요하지만, 신뢰와 몰입, 애착 등의 무형적인 측면의 교환이 선행되어야 한다는 것을 강조한다. 본 연구의 연구목적은 다음과 같다. 첫째, 물류서비스기업의 업무 프로세스를 규명하고 운송기업 및 화주기업과의 사회적 교환행동은 어떻게 이루어지는지 조사한다. 둘째, 이러한 사회적 교환행동이 물류서비스기업의 다양한 경영성과에 얼마나 영향을 미치는지를 분석한다. 셋째, 각 구성원 간의 관계기간에 따라서 이러한 영향력이 달라지는지를 살펴본다. 특히 본 연구는 많은 기존연구에서 구분되었던 신뢰(trust)와 몰입(commitment) 개념을 통합함으로써 연구모형의 간결성(parsimony)과 실용가능성(practicality)을 제고하고자 한다. 결과적으로 본 연구는 운송기업 및 화주기업에 대한 물류서비스기업의 사회적 행동이 신뢰에 기반한 우호적인 관계를 구축하는지, 경영성과에는 어떤 영향을 미치는지를 실증적으로 살펴보고, 관계기간의 조절효과를 규명함으로써 학문적으로나 실무적으로 유용한 시사점을 제공할 수 있으며, 창업 물류서비스기업에 유용한 가이드라인을 제시할 수 있을 것이다.

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A Study on the Strategy for Enhancing the Service Export linked with Manufacturing Sector : focused on Stage System and Special Lighting Service (제조-서비스 연계형 수출상품화 모델 개발전략 - 무대장치 및 특수조명서비스 수출산업을 중심으로 -)

  • Park, Moon-Suh
    • International Commerce and Information Review
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    • v.10 no.4
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    • pp.457-491
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    • 2008
  • As stage equipment export markets along with special lighting service lack the attraction for already globally established businesses, such markets can be viewed as an advantageous opportunity for SMEs as in general. In reality, global businesses tend to focus on large construction projects and this indicates relatively less substantial markets such as stage equipment and special lighting service export are more suitable for SME businesses. However, possible problems may be recognized as following; doubtful capabilities by such businesses to join in the vast and competitive global market and pursue manufacturing and service based export. This point is also supported by the fact that such in general SME businesses have substantially less experience in exporting products and services abroad. Realizing the distinctive features of the Korean economy, it is unarguable that every sector and area of global market must be regarded and monitored closely. Hence, it can be argued that there is an imminent need for establishment of supportive institution to assist export process of combination of stage equipments and special lighting service. This study emphasizes the need to improve export process of stage equipments, special lighting services as well as other related products and services which have been focused in domestic market only until now. Further, it also analyzed the potential prospect of such direction reconciling current crisis our manufacturing industry is facing. Even though it maybe regarded as one of the niche market for export of Korea in the short term view, stage equipment and special lighting service industry may rapidly grow as the global cultural industries have grown along with the increase of national income earnings overall. Due to such advantageous features, it can be expected that such industries will show strong growth in the near future. After analyzing the fact that Korea's plants (eg. powerplants) export sector is at its boom, there is a need to transform stage equipment and special lighting service export market into a primary market from a secondary(niche) market for SMEs. This study is viewed from the Korean economic and export sector aspect in the aim of seeking a solution to conquest our realistic limit in our export sector by developing a suitable export model. There have been cases of very few attempts to expand abroad by SMEs who have failed miserably due to their failure to adapt to foreign culture, practice and languages as well as substantial lack in experience in export marketing. Despite this, neglecting our manufacturing industry as it is which is showing its limit and problems is out of option therefore, it is imminent that we come up with an effective measure to address this problem and service export can be suggested as one of them. This study reveals manufacturing-service export model of stage equipment and special lighting service and its related areas is recognized as a field with a very strong future and furthermore, it is expected to bring synergy effects in manufacturing and services sector as well. Further, the operation strategy contains combination, composition and fusion(convergence) of manufacturing and service sectors which could derive various of export products which displays greater success probability or this export model. The outcome of this research is expected to become a useful source for enterprises related to such industry which are seeking a possible global expansion. Furthermore, it is also expected to become a catalyst which fastens the process of global expansion and not only that, we are firmly assured that this study will become an opportunity to improve our current policies and institutions related to this area's export market.

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The Influence of Dynamic Capabilities on the Competitive Capabilities and Performance of Export Venture Firms in Korea (기업의 동태적 역량이 경쟁능력 및 기업성과에 미치는 영향)

  • Hwang, Kyung-Yun;Sung, Eul-Hyun;Cho, Dae-Woo
    • Management & Information Systems Review
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    • v.37 no.1
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    • pp.19-40
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    • 2018
  • The purpose of this study is to analyze the effects of a firm's dynamic capabilities measured by sensing, seizing, transforming, coordinating, and learning capabilities on its competitive capabilities, such as product quality, process flexibility, delivery speed, and low cost. The relationship among dynamic capabilities, competitive capabilities, and export firm performance is set up as a research model based on empirical studies related to the existing dynamic capability perspective and competitive capabilities. To test this research model, this study collected 102 samples of data using a questionnaire survey on both manufacturing and exporting firms. The partial least squares method is used and the following results are derived from an empirical analysis. First, dynamic capabilities have a positive effect on competitive capabilities, such as product quality, process flexibility, delivery speed, and low cost. Second, product quality and process flexibility have a positive effect on export firm performance. Third, unlike previous research results, this study finds that the competitive capabilities of a firm in the areas of delivery speed and low cost do not significantly affect its performance. These findings provide meaningful implications for export venture firms that need to acquire and maintain competitive advantage in a rapidly changing environment.

An Ontology Model for Public Service Export Platform (공공 서비스 수출 플랫폼을 위한 온톨로지 모형)

  • Lee, Gang-Won;Park, Sei-Kwon;Ryu, Seung-Wan;Shin, Dong-Cheon
    • Journal of Intelligence and Information Systems
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    • v.20 no.1
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    • pp.149-161
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    • 2014
  • The export of domestic public services to overseas markets contains many potential obstacles, stemming from different export procedures, the target services, and socio-economic environments. In order to alleviate these problems, the business incubation platform as an open business ecosystem can be a powerful instrument to support the decisions taken by participants and stakeholders. In this paper, we propose an ontology model and its implementation processes for the business incubation platform with an open and pervasive architecture to support public service exports. For the conceptual model of platform ontology, export case studies are used for requirements analysis. The conceptual model shows the basic structure, with vocabulary and its meaning, the relationship between ontologies, and key attributes. For the implementation and test of the ontology model, the logical structure is edited using Prot$\acute{e}$g$\acute{e}$ editor. The core engine of the business incubation platform is the simulator module, where the various contexts of export businesses should be captured, defined, and shared with other modules through ontologies. It is well-known that an ontology, with which concepts and their relationships are represented using a shared vocabulary, is an efficient and effective tool for organizing meta-information to develop structural frameworks in a particular domain. The proposed model consists of five ontologies derived from a requirements survey of major stakeholders and their operational scenarios: service, requirements, environment, enterprise, and county. The service ontology contains several components that can find and categorize public services through a case analysis of the public service export. Key attributes of the service ontology are composed of categories including objective, requirements, activity, and service. The objective category, which has sub-attributes including operational body (organization) and user, acts as a reference to search and classify public services. The requirements category relates to the functional needs at a particular phase of system (service) design or operation. Sub-attributes of requirements are user, application, platform, architecture, and social overhead. The activity category represents business processes during the operation and maintenance phase. The activity category also has sub-attributes including facility, software, and project unit. The service category, with sub-attributes such as target, time, and place, acts as a reference to sort and classify the public services. The requirements ontology is derived from the basic and common components of public services and target countries. The key attributes of the requirements ontology are business, technology, and constraints. Business requirements represent the needs of processes and activities for public service export; technology represents the technological requirements for the operation of public services; and constraints represent the business law, regulations, or cultural characteristics of the target country. The environment ontology is derived from case studies of target countries for public service operation. Key attributes of the environment ontology are user, requirements, and activity. A user includes stakeholders in public services, from citizens to operators and managers; the requirements attribute represents the managerial and physical needs during operation; the activity attribute represents business processes in detail. The enterprise ontology is introduced from a previous study, and its attributes are activity, organization, strategy, marketing, and time. The country ontology is derived from the demographic and geopolitical analysis of the target country, and its key attributes are economy, social infrastructure, law, regulation, customs, population, location, and development strategies. The priority list for target services for a certain country and/or the priority list for target countries for a certain public services are generated by a matching algorithm. These lists are used as input seeds to simulate the consortium partners, and government's policies and programs. In the simulation, the environmental differences between Korea and the target country can be customized through a gap analysis and work-flow optimization process. When the process gap between Korea and the target country is too large for a single corporation to cover, a consortium is considered an alternative choice, and various alternatives are derived from the capability index of enterprises. For financial packages, a mix of various foreign aid funds can be simulated during this stage. It is expected that the proposed ontology model and the business incubation platform can be used by various participants in the public service export market. It could be especially beneficial to small and medium businesses that have relatively fewer resources and experience with public service export. We also expect that the open and pervasive service architecture in a digital business ecosystem will help stakeholders find new opportunities through information sharing and collaboration on business processes.

Development of a Packing Optimization System for the CKD of Electric Home Appliances Industry (가전업의 CKD업무를 위한 Packing Optimization System 개발)

  • 백종건;김정욱;전수남;임종배;오차재;윤기철;황종원;장창식
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2000.04a
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    • pp.17-20
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    • 2000
  • 가전업의 CKD(Complete Knock Down)업무는 해외의 바이어나 현지공장에 가전제품을 구성하는 부품/반제품들을 개별 포장하여 수출하는 물류업무이다. 이러한 CKD 업무는 가격경쟁이 치열한 부분으로 경쟁력 강화를 위해 물류비의 절감이 요구되고 있다. 특히 CKD 업무의 경쟁력 강화를 위해서는 포장품질과 적재율 향상을 위한 포장/적재의 최적화가 이루어져야 하며, 이를 지원하는 Packing Optimization System 의 구축이 절실히 필요하다. 본 논문에서는 가전업 CKD의 업무특징과 업무환경의 변화에 대해 기술하였으며, 환경변화에 대한 대응방법으로 가전업 CKD 업무를 위한 Packing Optimization System 의 주요 기능과 업무 프로세스를 제시하였다. 그리고, 시뮬레이션 방법을 이용한 Packing Optimization system의 구현 사례를 예시하였다.

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An Empirical Study on the Utilization and Activation of Electronic Trade by Korean Middle and Small Firms (${\cdot}$소 수출기업의 전자무역 활성화를 위한 영향요인 분석에 관한 연구)

  • Park Ki-Nam
    • The Journal of Society for e-Business Studies
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    • v.10 no.2
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    • pp.133-150
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    • 2005
  • Electronic Trade is dramatically changing classical international trade paradigms. In particular, under the new economic environment, the ability to utilize and Information Technologies such as Electronic Data Interchange, Web-based EDI, ebXML, web service, Internet are emerging as an important factor in deciding the competitiveness of export business. The primary purpose of this study is (1) to investigate motivation factors and performance factors of electronic trade, (2) to show the relationship between motivation factors and the level of the utilization of e-trade, (3) to reveal the relationship between the level of the utilization and performance factors of e-trade. Analysis of survey questionnaire of Korean middle and small companies indicates the following : (1) motivation factors such as cost factor, education and promotion and the search of new market, have positive effect on the level of utilization of e-trade. (2) the level of utilization of e-trade has positive effect on the performance factors such as cost factor, the search of new market, the improvement of task process.

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A Study on the Efficiency of Import-Export Logistics through Advance Presentation of Vessel Manifest (해상적하목록 사전제출을 통한 수출입물류 효율화 방안에 관한 연구)

  • Kim, Yong-Jin;Seo, Dong-Gyun
    • Journal of Korea Port Economic Association
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    • v.27 no.2
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    • pp.275-296
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    • 2011
  • The purpose of this study was to examine ways of ensuring the efficiency and stability of import-export logistics in our country by introducing an advance presentation system of vessel manifest. This advance presentation system of vessel manifest has already been introduced in the United States, the EU and China whom our country has actively traded with, and the reinforcement of logistics security is a global trend. Under the circumstances, the introduction of the advance presentation system of vessel manifest is required to assist exporters to properly respond to changing trade practices as early as possible, and it's also necessary to exercise stricter control over an import criminal cargo. Our country should urgently introduce the advance presentation system of vessel manifest that is up to global standard, and the establishment of an internet based manifest consolidation and presentation system and the introduction of an export inspection system of port of loading are requested as well. If all the systems are introduced and work properly, that will make a great contribution to the efficiency of import-export logistics in our country.

An Empirical Study on the Execution Factors Affecting on Corporate Performance in the Global Electronic Commerce (해외 역직구의 핵심역량이 기업성과에 미치는 영향에 관한 실증연구)

  • Kim, Chang-Bong;Min, Cheol-Hong
    • Korea Trade Review
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    • v.43 no.4
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    • pp.219-245
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    • 2018
  • Recently Korea affected by the US and China trade wars, has been stagnant in the global trade market. However, the global e-commerce market is growing and emerging with new trade opportunity. The purpose of this study is to derive factors of the execution of cross border electronic commerce in the global e-commerce market and to grasp the effects of these factors on firm performance and ultimately to provide policy implications for export expansion. For this purpose, we conducted a literature review to derive the factors for firm performance in the global e-commerce market. Subsequently, conceptual research model and research hypotheses were estabilished, and empirical analysis was conducted through questionnaires. As a result of the empirical analysis, trust and ICT capability have a positive effect on firm performance, and the impact of trust on firm performance depends on the level of dispute settlement. However, ICT capability does not affect firm performance. This study differs from previous studies in that it considered global e-commerce from the perspective of the enterprise and examined factors for firm performance.

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Study on the analysis of model of business process for textile industry of Korea (한국 섬유산업의 비즈니스 프로세스 모형 분석에 관한 연구)

  • Jang, Doc-Sung
    • Journal of the Korea Society of Computer and Information
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    • v.11 no.1 s.39
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    • pp.223-235
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    • 2006
  • Textile industry of Korea has been assumed advanced textile industry nation's aspects with production system and equipment. But has been descended in the sector of design, brand, recognition comparing with Italy, Japan, England. And products of middle and low price do not have competitiveness against China, South East Asia. The world's textile industry nation has been confronted with Free Trade, and Regional Trade Blocks. New market has been opened with free Trade, but Trade Blocks(NAFTA, EU, APEC etc.) which encourage regional member country's profit maximize made textile export driven nation to consider strategies to cope with. Advanced textile industry nation divided the work among themselves and composed linking system among them which highly valuable products are manufactured at advanced nation and low price products are manufactured by global outsourcing. The purpose of this study is to analyze impact of process which requires to secure international competitiveness into business performance experimentally.

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Research on R&D requirement planning support strategies to foster arms exports: focused on researching the evaluation model of marketability of weapon systems (방산수출을 고려한 R&D 소요기획 지원전략 연구: 무기체계 시장성 평가모델 연구를 중심으로)

  • Han, Bong-Yoon;Won, Jun-Ho
    • Journal of Technology Innovation
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    • v.20 no.3
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    • pp.93-128
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    • 2012
  • Defense technology planning identifies medium-and long-term core technologies to accomplish future defense goals and suggests strategies for future R&D. In order to promote the export-oriented defense industry, planning paradigms should be shifted from technology-oriented planning that focuses on weapon systems to market- oriented R&D planning. This study aims to strategically support 'preliminary technology planning' the Defense Agency for Technology and Quality is pushing ahead with. Through market-orientation analysis models of weapon systems based on defense R&D planning, data research on previous market-oriented research, and the analyses and examples of global defence markets, it evaluates market attractiveness to UAVs and drew methods for exploring markets and enhancing competitiveness of military equipment. The market-oriented analysis model of weapon systems is considered to be a helpful reference as a relevant factor for decision making on establishing and verifying requirement planning. In particular, if a market-oriented defense R&D planning process is established institutionally, it will enable us to make export strategies tailored to different equipment from the planning phase and to support marketing strategically.

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