• Journal of Global Scholars of Marketing Science
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• v.9
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• pp.101-128
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• 2002

Prior researchs on Internet shopping have focused on cognitive, technological factors, but this research is focused on emotions experienced during internet shopping. Examines emotion types experienced during internet shopping and shopping mall characteristics influencing emotional response and effect of emotions on internet shopping behavior, specifically focusing on gender difference The data, collected from a sample of 131 internet shoppers, indicate that emotion types experienced during internet shopping and shopping mall characteristics influencing emotional response and emotional response influencing internet shopping behavior are difference between female and male. Theses results provide insights on internet shopping mall management according to gender.

• Digital Contents
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• no.12 s.79
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• pp.60-66
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• 1999

인터넷 유통업은 기본적으로 대량 트랜잭션 발생을 목표로 한다. 본 글에서는 인터넷 유통업의 대표적인 형태인 인터넷 쇼핑몰 운영을 위한 내부 프로세스 에이전트를 정의하고 다음호에는 이들이 참조 구축 프레임워크를 제시한다. 인터넷 쇼핑몰의 후방 프로세스를 분석해보고 이를 토대로 다양한 운영층 프로세스 에이전트 유형과 특성을 정의한다. 또한 다수의 에이전트로 구성된 프로세스 에이전트팀 조직과 활동 원칙도 제시한다. 에이전트의 구현을 위해 멀티쓰레딩 기법을 사용한다.

• Journal of Intelligence and Information Systems
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• v.5 no.1
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• pp.167-186
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• 1999

인터넷 유통업은 기본적으로 대량 트랜잭션 발생을 목표로 한다. 본 논문에서는 인터넷 유통업의 대표적인 형태인 인터넷 쇼핑몰 운영을 위한 내부 프로세스 에이전트를 정의하고 이들의 참조 구축 프레임웍을 제시하고 있다. 인터넷 쇼핑몰의 후방 프로세스를 분석해 보았으며 이를 토대로 다양한 운영층 프로세스 에이전트 유형과 특성을 정의하였다. 또한, 다수의 에이전트로 구성된 프로세스 에이전트팀 조직과 활동 원칙도 제시하였다. 에이전트의 구현을 위해 멀티쓰레딩 기법을 사용하였다. 단순한 데이터 처리를 담당하는 운영층 프로세스 에이전트에 대한 연구는 향후 보다 복잡한 지능을 가진 전략층 프로세스 에이전트에 대한 연구로 발전할 것이다.

• Journal of the Korea Society of Computer and Information
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• v.26 no.5
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• pp.133-139
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• 2021

While there have been a lots of researches focusing on the commitment to shopping site in online commerce area, few studies suggested the results on the relationships between users' characteristics including demographic and shopping characteristics and commitment to mobile shopping site. Therefore, this study investigates whether the level of mobile shopping site commitment will vary by users' characteristics such as gender, age, shopping time, and shopping scale. This study suggests, from the statistical analyses on 230 questionnaires, that there are differences in level of shopping site commitment among the respondents grouped by age, shopping time, and shopping scale except for gender. The study proposes various implications for future research on the management of shopping site commitment in mobile Internet environment.

• Korean Institute of Interior Design Journal
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• v.19 no.2
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• pp.155-162
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• 2010

Shopping became a meaning of simply buying goods and service as well as buying place and cultural experiences to people living nowaday. Many people make an appointment, watch movies and enjoy shopping in shopping malls. This Change of meaning of shopping made shopping center to be a place for pubic space gradually. Although shopping mall, a type of shopping center, existed from the past, contemporary shopping mall that is enclosed from air started to be established in 1950's in North America. After that lifestyle and shopping environment having been changed continuously and shopping mall in terms of architectural typology has been changed as well. Now shopping mall provides leisure and entertainment to people and also is playing an important role as redeveloping a city and revitalizing a town. This study will take a look at changes of typology of out-of-town regional shopping mall in north America and analyze reasons and characteristics of changes since 1960's shopping malls. The purpose of this study is to categorize the type of out-of-town regional shopping mall and to find application method in shopping mall design in Korea.

• Journal of the Korean Society of Clothing and Textiles
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• v.25 no.1
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• pp.183-194
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• 2001

The purpose of this study are to systematize the concept on apparel store service and to provide the importance of each service according to the shopping types as well as demographic characteristics of consumers. The data was collected from 628 females and analyzed by factor analysis, reliability analysis, mean, percentage, cluster analysis, ANOVA, Duncan test, paired t-test, and t-test. The results are as follows: 1) All apparel stores consist of two categories, Products and Services. The products obviously entail whatever the store is selling. The services, on the other hand, can be broken down into three different factors of responsibility: public relations service, store environmental service, and promotional service. 2) Consumers can be classified into one of four categories: conventional type, practical type, recreational type, and casual type. 3) A recreational type and a practical type shoppers take into consideration all three service factors. The conventional and casual type shoppers, as compared to the recreational or practical type shoppers, arent really concerned with much of anything, least of the promotional service factor. 4) It has been found that the typical Korean consumer is more concerned with the public relations service factor, rather than the store environmental service factor or promotional service factor. 5) It has been found that the importance of services are significantly different in relation to the demographic characteristics, whether that be age, marital status, or the age of the youngest child.

• 한국체육학회지인문사회과학편
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• v.51 no.4
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• pp.197-210
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• 2012

The purpose of this study was to examine a moderating effect of consumers'need for uniqueness and a store type in the relation between golf apparel consumers'shopping values and store loyalty. A total of 229 shoppers visiting golf shops at two department stores and four discount stores in Seoul was conveniently selected and responded to the survey questionnaire. Data analyses were conducted including frequency analysis, confirmatory factor analysis, reliability analysis, correlation analysis, multiple regression analysis and moderated multiple analysis with PASW 18.0. The results of this study indicated that (1) both utilitarian shopping value and hedonic shopping value affected store loyalty, (2) the impact of both shopping values on store loyalty was moderated by consumers' need for uniqueness, and (3) the impact of hedonic shopping value on store loyalty was moderated in terms of the store type, whereas the effect of utilitarian value on store loyalty was not moderated with the store type. Additional implications and directions for future research opportunities were discussed and suggested.

• Journal of Digital Convergence
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• v.10 no.5
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• pp.53-66
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• 2012

The purpose of the study was to examine the relationships among gender, shopping motivations, flow experience, and purchases using structural equation modeling. Shopping motives were included in the study: self-refreshment, idea seeking, social interaction, product acquisition, and value seeking. Data from 452 male and female respondents were employed to test the model. Empirical findings supported that the proposed model was a good fit to data. Gender played an influential role in shopping motives. All motives except for product acquisition motive significantly influenced flow experience. Flow experiences enhance the purchasing. This study contributed the literature by providing a conceptual foundation of how gender and shopping motivation influence flow experience.

• Journal of Global Scholars of Marketing Science
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• v.17 no.1
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• pp.23-49
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• 2007

The purpose of this study is to investigate the relationships among customer satisfaction, trust, and loyalty and examine the differences and similarities between specialized and general merchandise internet shopping malls concerning the relationships of these key success factors. The structural model is tested with each of the sub-samples(i.e., specialized and general merchandise shopping customers taken separately) and the data from entire data samples(i.e., specialized and general merchandise shopping customers pooled together). The same research model was used in analysing general merchandise, specialized, and integrated internet shopping mall to reveal and compare the casual path constructs. In the analysis of path coefficients composed of separated taken sample, all research hypothesis is accepted and the model's goodness of fit also shows all high. In the basis of the previous empirical test, multiple sample method was used. Properties of the causal paths, including standardized path coefficients, the significance of difference, latent correlations and variance explained for satisfaction, trust and loyalty in the hypothesized model, have similarities in general. This means that the proper structural management concerned with customer satisfaction, trust and loyalty is very crucial for the success of all kinds of internet shopping malls. Following the model test, I conduct a test of integrated model's path coefficients. Statistical results show that all the hypothesis concerned with internet shopping malls were accepted like the separated sample test. Click and mortar companies should clearly understand and articulate the key requirements of shopping mall satisfaction, trust and loyalty and encourage to establish linkage and interactive relationship among the research variables. In addition, internet marketers are required to customize the interaction considering and adapting the patterns of internet shopping malls. Other interesting results concerning the strategies in internet shopping malls strategy are also presented.

• Information Systems Review
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• v.20 no.4
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• pp.59-78
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• 2018

With the advent of the various device types and marketing communication, customer's search and purchase behavior have become more complex and segmented. However, extant research on multichannel marketing effects of the purchase funnel has not reflected the specific features of device User Interface (UI) and User Experience (UX). In this study, we analyzed the marketing channel effects of multi-device shoppers using a unique click stream dataset from global online retailers. We examined device types that activate online shopping and compared the differences between marketing channels that promote visits. In addition, we estimated the direct and indirect effects on visits and purchase revenue through customer's accumulated experience and channel conversions. The findings indicate that the same customer selects a different marketing channel according to the device selection. These results can help retailers gain a better understanding of customers' decision-making process in multi-marketing channel environment and devise the optimal strategy taking into account various device types. Our empirical analyses yield business implications based on the significant results from global big data analytics and contribute academically meaningful theoretical framework using an economic model. We also provide strategic insights attributed to the practical value of an online marketing manager.