• 제목/요약/키워드: 소진 경험

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Experiences of Christian Workers at Daycare Facilities for the Disabled A Phenomenological Study on Psychological Burnout and Post-burnout Growth (장애인주간보호시설 기독교인 종사자가 경험하는 심리적 소진과 성장에 관한 현상학적 연구)

  • Chang Seung-Chin;Kim Eun-Hye
    • Industry Promotion Research
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    • 제9권3호
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    • pp.251-261
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    • 2024
  • The purpose of this study is to improve welfare services for the socially underprivileged, the disabled, by improving and streamlining the work environment of workers at day care facilities for the disabled. The research question consisted of three issues: conflict between employees, psychological exhaustion, and growth factors experienced as a Christian worker at a day care facility for the disabled. As a research method, from January 2024 to April 2024, 10 Christian workers working at a day care facility for the disabled were interviewed and collected facts about their experiences during the work process using Colaizzi's phenomenological research method. analyzed. According to the research results, the psychological processes experienced by workers are, first, 'conflict' between internal workers in the experience at a day care facility for the disabled, and second, exhaustion, such as symptoms of emotional exhaustion, dehumanization, and decreased sense of accomplishment, experienced by workers in 'burnout'. It was a traumatic experience. Third, in 'growth', workers overcame internal conflict and psychological exhaustion through spirituality and experienced growth with a sense of stability. This study is expected to provide useful data to improve the morale and work environment of workers at day care facilities for the disabled in the future.

Effects of Occupational Stress on Workers' Turnover Intention (직무스트레스가 이직의도에 미치는 영향)

  • Lee, Jeong Eon;Zhou, Tiantian
    • The Journal of the Korea Contents Association
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    • 제14권7호
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    • pp.449-456
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    • 2014
  • This research is conducted to analyze the relationship between occupational stress and turnover intention. The object of research is software developers in Chinese large firms. A number of 309 cases are used for the empirical study. A multiple regression is adapted to test the proposed hypothesis. The results reveal that occupational stress has a meaningful effect on job burnout; exhaustion, cynicism, and inefficacy lead to turnover intention; job burnout mediates between occupational stress and turnover intention. It is suggested that managers need to design a structural HR mechanism for workers in order not to experience occupational stress.

The Effects of Suppliers' CSR Reputation on B2B Salesperson Burnout (B2B기업의 CSR명성이 영업사원의 소진(burnout)에 미치는 영향)

  • Jung, Chang Mo
    • The Journal of the Korea Contents Association
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    • 제21권10호
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    • pp.388-408
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    • 2021
  • Recently, the importance of B2B CSR is being highlighted. Meanwhile, in B2B marketing, salesperson is widely recognized as a key resource influencing supplier firm performance. Therefore, the author paid attention to the role of supplier CSR reputation in customer-salesperson interaction process. So, this study collected dyadic data from 161 B2B purchasing managers and salespersons interacting with them. For customers, a supplier CSR reputation increased customer citizenship behavior and customer long-term orientation. With salespersons, they experienced less burnout due to interacting with customers having higher customer citizenship behavior and long-term orientation. Moreover, the results confirmed that a supplier CSR reputation lowered salespersons' emotional exhaustion through two serial-multiple mediation paths. This research verified that customers' perception and responses to supplier's CSR significantly influence B2B salesperson burnout.

Factors Influencing Job Satisfaction of Nurses Working in Long-term Care Hospitals: Focused on Burnout and Burden for Caring Problematic Behaviors in Dementia (요양병원 간호사의 직무만족도 영향요인: 치매 문제행동 간호에 대한 부담, 소진을 중심으로)

  • Park, Ji Won;Choi, Eun Joung
    • Journal of the Korea Academia-Industrial cooperation Society
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    • 제16권11호
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    • pp.7403-7413
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    • 2015
  • This study was to investigate the factors influencing job satisfaction of nurses in long-term care hospitals focusing on burnout and burden. The participants were 206 nurses recruited from long-term care hospitals in B metropolitan city and C city. Data were collected from January to March, 2014 and analyzed using SPSS WIN 18.0 program. The frequency of experience was $1.65{\pm}0.42$, which is 4~5 times per month and once or twice per week in the problematic behavior in dementia. The frequency of burden was $1.46{\pm}0.48$, which means one nurse can solve the problematic behaviors in dementia. Burnout was $2.53{\pm}0.61$, and job satisfaction was $2.87{\pm}0.45$. Negative correlations were found between burden and job satisfaction (r=-.256, p=.003), and between burnout and job satisfaction (r=-.718, p<.001). A factor influencing job satisfaction was burnout (${\beta}$=-.735), which explained 57%. It is suggested that Intervention programs should be developed to reduce burnout and burden, and to increase job satisfaction for nurses.

A Study on Emotional Labor and Burnout in Dental Hygienist (치과위생사의 감정노동과 소진에 관한 연구)

  • Oh, Hye-Young;Jin, Ki-Nam
    • Journal of dental hygiene science
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    • 제13권1호
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    • pp.71-76
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    • 2013
  • The purpose of this study was to examine the relationship of service education to the emotional labor of dental hygienists and influential factors for their job burnout. The subjects in this study were 155 dental hygienists, on whom a survey was conducted. The findings of the study were as follows: The respondents who ever received service education and were satisfied with that education were better at emotional regulation. After job burnout was classified into physical symptoms and psychological symptoms, a multiple regression analysis was carried out to explore what variables would affect the two subfactors. And it's found that psychological symptoms were positively affected by emotional dissonance. The above-mentioned findings illustrated that service education had something to do with the emotional labor of the dental hygienists, and that the emotional labor of the dental hygienists had an impact on their job burnout.

A Qualitative Study on the Burnout and Secondary Traumatic Stress Experience of Social Workers who Worked in Trauma Centers (트라우마 센터에서 근무한 사회복지사의 소진과 이차적 외상 스트레스 경험에 관한 질적 연구)

  • Han, So Jeong
    • Korean Journal of Social Welfare
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    • 제69권2호
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    • pp.219-246
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    • 2017
  • The purpose of this study is to develop a substantive theory that understand the burnout and secondary traumatic stress experience of social workers who worked in the trauma centers. This research was conducted by Grounded Theory. The result is as follow: In the initial coding, 159 units of mean, 47 subcategories, and 12 main categories. The central phenomenon of the initial coding was 'the wounded existence.' In the focused coding, the core category was 'seeking to recover professional identity as a social worker.' In the theoretical coding, the burnout and secondary traumatic stress experience of social workers who worked in the trauma centers were classified as four phases;'Commitment to the mission', 'Conflict', 'Stagnant' and 'Disruption'. Based on the findings, the preparation for the disaster social work practice, the perspective on "social healing" of trauma, and the necessity of the mandatory policy or intervention for social workers self-care were discussed.

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Effect of Burnout, Verbal Abuse Experience, and Social Support on Job Embeddedness in the Small and Medium Sized Hospital Nurses (지방 중소병원 간호사의 소진, 언어폭력 경험, 사회적 지지가 직무배태성에 미치는 융복합적 영향)

  • Lee, Seung Hee
    • Journal of Digital Convergence
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    • 제16권12호
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    • pp.477-487
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    • 2018
  • The purpose of this study was to examine the effects of burnout, verbal abuse experience, and social support on job embeddedness in the Small and Medium Sized Hospital Nurses. The data were collected from 497 nurses by means of self-reported questionnaires on August 23th to October 30th, 2017. The data were analyzed by t-test, ANOVA, Pearson's correlation coefficients and hierarchical multiple regression analysis. The results showed that burnout, verbal abuse experience, social support, and position were identified as the factors affecting the nurse's job embeddedness (Adjusted $R^2=.45$). Therefore, to enhance nurses' job embeddedness, it is necessary to reduce nurse's burnout and increase social supports from supervisor and colleague. Additionally, the nurse leaders should prepare a verbal abuse prevention program for nurses.

The Difference of Psychological Burnout according to the Types of Perfectionism and Workaholism (완벽주의 유형과 일중독에 따른 심리적 소진의 차이)

  • Ko, Sujin;Lee, Sulim
    • The Journal of the Korea Contents Association
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    • 제22권7호
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    • pp.290-306
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    • 2022
  • The purpose of this study was to look how workaholism regulates the effect on the relation between the perfectionism types - self-oriented perfectionism (SOP), other-oriented perfectionism (OOP), Socially prescribed perfectionism (SPP) - and burnout. To do this study, 250 data collected from people who would be over 20 years old in the country using Korean Version of Hewitt's Multidimensional Perfectionism Scale, Korean Version of Workaholism Battery, Maslach Burnout Inventory. To analyze the result of the questionnaire survey, Descriptive statistic, correlation analysis, t-test, regression analysis, two-way ANOVA were performed using SPSS. As a result, the interaction between SPP and workaholism showed the meaningful effect on burnout. In other words, while SPP lower group experiences less cynicism regardless of the degree of workaholism, SPP upper group experiences noticeable more cynicism when they are in the lower workaholism group, suggesting that workaholism may have a positive effect of making someone experience less burnout.

긍정심리자본이 중소기업 구성원의 직무소진에 미치는 영향연구

  • Choe, Seong-Yong;Ha, Gyu-Su
    • 한국벤처창업학회:학술대회논문집
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    • 한국벤처창업학회 2019년도 추계학술대회
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    • pp.39-43
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    • 2019
  • 우리나라 중소기업을 '9988'이라는 숫자에 대입해 비유하기도 한다. 기업 숫자로 보면 전체기업의 99%가 중소기업이고, 전체 근로자의 약 88%가 중소기업에 종사하고 있다(중소기업 중앙회, 2015년 중소기업위상지표, 2015. 5)는 의미이다. 하지만 대부분의 중소기업은 대기업에 비해 취약한 재무구조, 기술 또는 인적 경쟁력을 확보하지 못함으로써 발생되는 생산성 저하, 비효율적 업무처리 방식에 기인한 고비용, 저효율의 구조적 문제를 지니고 있다. 더욱이 21세기 시장경제 흐름에 따른 환경변화에 빠르게 대처하지 못하는 현실이 앞으로의 미래를 더 암울하게 바라보는 이유이기도 하다. 중소기업은 이러한 구조적 문제 외에 창업주나 CEO 관련된 인적 리스크에도 미래를 담보할 수 없으며, 지속가능 경영을 할 수도 없다. 특히 회사가 어려움에 봉착했을 때 중소기업의 구성원들은 소진(Burnout, 번아웃)을 경험하게 되며, 이를 업무와 관련해서는 직무소진이라 말한다. 직무만족을 저하시키는 이 직무소진은 개인에게 부정적 개념을 가지게 하여 직무수행 능력을 저하시키며, 개인적 측면에서도 신체적, 심리적으로 부정적 영향을 미치게 한다. 본 연구는 긍정심리자본이 직무소진에 미치는 영향에 관해 초점을 맞추고자 한다. 긍정심리자본이 중소기업 구성원의 직무소진에 긍정적 영향을 끼쳐 회사의 성장과 번영을 위한 조직유효성을 이끌어 낼 수 있다고 보기 때문이다. 이 연구는 중소기업 구성원의 긍정심리자본을 높여 직무소진을 줄이게 함으로써 향후 지속가능한 경영을 달성하게 만드는 단초가 될 것으로 본다.

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