• Title/Summary/Keyword: 소셜마케팅

Search Result 230, Processing Time 0.028 seconds

프린팅 월드 - 일본 오프셋인쇄 기업의 수익증대 방안

  • Kim, Sang-Ho
    • 프린팅코리아
    • /
    • v.11 no.10
    • /
    • pp.140-143
    • /
    • 2012
  • 일본의 인쇄산업은 정보서비스업으로의 변화가 진행되고 있으며, 오프셋인쇄기업의 경영도 획기적인 변화를 요구받고 있다. 고객들은 더 이상 대량의 판촉물에 의존한 물량 작전을 원하지 않으며, 경제적이고 효율적인 방법을 찾고 있다. 전단지 살포의 광고효과는 시간이 길수록 효율성에 대한 확신이 약해지고 있으며, 인쇄물을 대체할 다른 미디어는 없는지, 다른 미디어와의 조합으로 전단지의 광고효과를 높일 수는 없는지 등에 대해 고민하고 있다. 이제 전단지와 소셜미디어를 함께 연동시키는 마케팅은 더 이상 새삼스러운 일이 아니다.

  • PDF

제조 분야에서의 빅데이터 기술 활용

  • Jang, Yeong-Jae
    • Information and Communications Magazine
    • /
    • v.29 no.11
    • /
    • pp.30-35
    • /
    • 2012
  • 빅데이터의 패러다임과 함께 데이터의 활용과 이를 통한 기업 운영 혁신이 새롭게 주목받고 있다. 소셜 미디어 분석이나 고객 마케팅 분석등과 같은 분야에서 빅데이터 분석의 활용 사례가 속속히 소개되고 있다. 하지만 국내 산업에서 제조업이 차지하는 비중과 가치에비해 빅데이터의 제조업에 대한 응용에 관한 연구나 관련 문헌은 타 산업이나 응용분야에 비해 미약한 편이다. 본 글에서는 빅데이터 분석이 제조업에서 어떻게 활용될 수 있는지를 세가지 다른 형태의 데이터 분류 - 제조장비 운영데이터, 운용 통합데이터, 고객 경험 데이터 - 를 통해 소개하고 각 분류별 실제 사례를 통해 제조업체에서 실질적으로 응용할 수 있는 방안을 제공한다.

Effects of Customers' Relationship Networks on Organizational Performance: Focusing on Facebook Fan Page (고객 간 관계 네트워크가 조직성과에 미치는 영향: 페이스북 기업 팬페이지를 중심으로)

  • Jeon, Su-Hyeon;Kwahk, Kee-Young
    • Journal of Intelligence and Information Systems
    • /
    • v.22 no.2
    • /
    • pp.57-79
    • /
    • 2016
  • It is a rising trend that the number of users using one of the social media channels, the Social Network Service, so called the SNS, is getting increased. As per to this social trend, more companies have interest in this networking platform and start to invest their funds in it. It has received much attention as a tool spreading and expanding the message that a company wants to deliver to its customers and has been recognized as an important channel in terms of the relationship marketing with them. The environment of media that is radically changing these days makes possible for companies to approach their customers in various ways. Particularly, the social network service, which has been developed rapidly, provides the environment that customers can freely talk about products. For companies, it also works as a channel that gives customized information to customers. To succeed in the online environment, companies need to not only build the relationship between companies and customers but focus on the relationship between customers as well. In response to the online environment with the continuous development of technology, companies have tirelessly made the novel marketing strategy. Especially, as the one-to-one marketing to customers become available, it is more important for companies to maintain the relationship marketing with their customers. Among many SNS, Facebook, which many companies use as a communication channel, provides a fan page service for each company that supports its business. Facebook fan page is the platform that the event, information and announcement can be shared with customers using texts, videos, and pictures. Companies open their own fan pages in order to inform their companies and businesses. Such page functions as the websites of companies and has a characteristic of their brand communities such as blogs as well. As Facebook has become the major communication medium with customers, companies recognize its importance as the effective marketing channel, but they still need to investigate their business performances by using Facebook. Although there are infinite potentials in Facebook fan page that even has a function as a community between users, which other platforms do not, it is incomplete to regard companies' Facebook fan pages as communities and analyze them. In this study, it explores the relationship among customers through the network of the Facebook fan page users. The previous studies on a company's Facebook fan page were focused on finding out the effective operational direction by analyzing the use state of the company. However, in this study, it draws out the structural variable of the network, which customer committment can be measured by applying the social network analysis methodology and investigates the influence of the structural characteristics of network on the business performance of companies in an empirical way. Through each company's Facebook fan page, the network of users who engaged in the communication with each company is exploited and it is the one-mode undirected binary network that respectively regards users and the relationship of them in terms of their marketing activities as the node and link. In this network, it draws out the structural variable of network that can explain the customer commitment, who pressed "like," made comments and shared the Facebook marketing message, of each company by calculating density, global clustering coefficient, mean geodesic distance, diameter. By exploiting companies' historical performance such as net income and Tobin's Q indicator as the result variables, this study investigates influence on companies' business performances. For this purpose, it collects the network data on the subjects of 54 companies among KOSPI-listed companies, which have posted more than 100 articles on their Facebook fan pages during the data collection period. Then it draws out the network indicator of each company. The indicator related to companies' performances is calculated, based on the posted value on DART website of the Financial Supervisory Service. From the academic perspective, this study suggests a new approach through the social network analysis methodology to researchers who attempt to study the business-purpose utilization of the social media channel. From the practical perspective, this study proposes the more substantive marketing performance measurements to companies performing marketing activities through the social media and it is expected that it will bring a foundation of establishing smart business strategies by using the network indicators.

Optimal Calculation of Size of Harbor Facility ensuring Maximum Resident's Participation using SNS and ICT (SNS와 ICT를 활용한 주민 참여를 최대한 보장하는 최적 항만 시설 규모 산정)

  • Park, Sang-Goul;Hwang, Chan-Gyu
    • The Journal of the Korea institute of electronic communication sciences
    • /
    • v.9 no.10
    • /
    • pp.1153-1159
    • /
    • 2014
  • In this paper we propose novel method for cost of harbor facility of redevelopment of Mookho harbor at Donghae city by using ICT(Information Communication Technology) and Social Network System that is able to participate most residents instead of partly participation for harbor development. In order to do this, we analyze urban marketing which was maximally reflected opinion of resident by using previous simple questionnaire as well as various SNS (Social Network System) as method of effective resident's participation in process harbor redevelopment. We perform optimal selection for ratio of resident's participation. We also propose calculation of optimal construction cost and method of urban marketing.

The Research on Adolescents' Ethical Decision on Unethical Viral Marketing through Social Network Service (기업의 소셜네트워크를 통한 비윤리적 바이럴 마케팅에 대한 청소년의 윤리적 판단 연구)

  • Cho, Seung-Ho
    • The Journal of the Korea Contents Association
    • /
    • v.17 no.3
    • /
    • pp.189-198
    • /
    • 2017
  • This study examined how adolescents make a decision on a company's unethical viral and what factors influenced their decision. There were three independent variables, self-interest, sense of rivalry, and monetary attitude, considered for affecting adolescents' ethical decision. The ethical decision as the dependent variable has two perspectives such as deontology and relativism. The findings showed that sense of rivalry was only significant factor influencing relativism and deontology of adolescents' ethical decision. Self-interest and monetary attitude were not significant, but when eliminating sense of rivalry due to multicollinearity in regression model, monetary attitude significantly influenced their ethical decision.

A Study on the Message Framing Types of Sustainable Marketing Campaigns of Luxury Impacting Perceived Consumer Effectiveness and Brand Trust (럭셔리 패션 브랜드의 지속가능 마케팅에서 메시지 프레이밍 유형이 지각된 소비자 효과성과 브랜드 신뢰에 미치는 영향 연구)

  • Min-Jung Kim;Eun-Jung Lee
    • The Journal of the Convergence on Culture Technology
    • /
    • v.10 no.1
    • /
    • pp.245-252
    • /
    • 2024
  • This study sought to identify the interactive relationship between the individual cognitive characteristics of perceived consumer effectiveness and the impact of the message framing type of a fashion brand's sustainable marketing on consumers' brand trust. As a result of the study, it was confirmed that the fashion brand's message framing type increased consumers' perceived consumer effectiveness, and that the recipient's perceived consumer effectiveness each influenced the formation of consumers' trust in the brand. It was confirmed that the fashion brand's message frame directly had a positive effect in forming consumers' brand trust.

A Study on the Effect of SNS Marketing Characheristics on Formation of Hair Shop Image and Visiting Intention (SNS 마케팅 특성이 헤어샵 이미지 형성과 방문의도에 미치는 영향 연구)

  • Kyu-ri Lee;In-Sil Kwak
    • Journal of Digital Policy
    • /
    • v.3 no.2
    • /
    • pp.1-14
    • /
    • 2024
  • The purpose of this study was to analyze the effect of SNS marketing characteristics on hair shop image formation and visit intention in the hair beauty industry. SNS marketing is a strategy to carry out marketing activities through interaction with customers, information provision, information trust, and playfulness using modern social media platforms. It was intended to analyze how these characteristics of SNS marketing affect the formation of hair shop images and visit intention to customers in the hair beauty industry. For the study, a total of 307 customers with experience using hair-related SNS were surveyed. The questionnaire included items related to SNS marketing characteristics, hair shop images, and visit intention, and the collected data was statistically analyzed using SPSS 26.0. The results of the research problem were derived by applying analysis methods such as frequency analysis, factor analysis, reliability analysis, correlation analysis, simple regression analysis, multiple regression analysis, and mediated regression analysis. As a result of the study, it was found that information provision, information reliability, playfulness, and interaction, which are characteristics of SNS marketing, have a positive effect on the formation of hair shop images. In addition, it was confirmed that the hair shop image had a positive effect on the intention to visit. In addition, it was found that the hair shop image plays a mediating role between the SNS marketing characteristics and the intention to visit. This provides important insights that can improve image formation and customer visit intention in the hair beauty industry through SNS marketing.

Effect of Storytelling Marketing in Publishing Company: Focused on Facebook Case (출판사의 스토리텔링 마케팅 효과 연구: 페이스북을 중심으로)

  • Bae, Jun-Young;Oh, Kyung-Soo
    • The Journal of the Korea Contents Association
    • /
    • v.15 no.10
    • /
    • pp.92-104
    • /
    • 2015
  • Many publishing companies go to storytelling marketing through facebook in these days. Because storytelling marketing through facebook is thought for publishing company as useful marketing method in accordance with the increase of social media user. Thus, this study classified storytelling marketing type by episode, experience, anniversary, information and also analyzed the difference of cognitive reaction, emotional reaction and variables which effect to purchase intention according to each storytelling marketing type. As the results, anniversary type and information type got more positive reaction from responses rather than episode type and experience type with respect to likability, reliability, informativeness, engagement. Also engagement, likability, informativeness are revealed as major variables which effect to purchase intention of each storytelling type. Thus, storytelling marketing of publishing company through facebook need to focus on anniversary type and information type. And it is important to combine naturally the information regarding to book that publishing company want to sell with the fun, pleasure factors that story can give.

The Study of Facebook Marketing Application Method: Facebook 'Likes' Feature and Predicting Demographic Information (페이스북 마케팅 활용 방안에 대한 연구: 페이스북 '좋아요' 기능과 인구통계학적 정보 추출)

  • Yu, Seong Jong;Ahn, Seun;Lee, Zoonky
    • The Journal of Bigdata
    • /
    • v.1 no.1
    • /
    • pp.61-66
    • /
    • 2016
  • With big data analysis, companies use the customized marketing strategy based on customer's information. However, because of the concerns about privacy issue and identity theft, people start erasing their personal information or changing the privacy settings on social network site. Facebook, the most used social networking site, has the feature called 'Likes' which can be used as a tool to predict user's demographic profiles, such as sex and age range. To make accurate analysis model for the study, 'Likes' data has been processed by using Gaussian RBF and nFactors for dimensionality reduction. With random Forest and 5-fold cross-validation, the result shows that sex has 75% and age has 97.85% accuracy rate. From this study, we expect to provide an useful guideline for companies and marketers who are suffering to collect customers' data.

  • PDF

Application of B-Grade Cultural Contents to Small City Marketing Strategy: Focused on the Case of Chungju City, Korea (B급 문화콘텐츠의 활용을 통한 소도시 마케팅 전략: 충주시의 사례를 중심으로)

  • Kwon, Eva;Lee, Byung-min
    • Journal of the Economic Geographical Society of Korea
    • /
    • v.25 no.1
    • /
    • pp.87-107
    • /
    • 2022
  • This study aims to understand the possibility of small city marketing strategies using B-grade cultural contents. This research focused on the case of Chungju City which applied B-grade cultural contents to city marketing. The process using B-grade cultural contents to small city marketing was investigated and hash-tags and comments on social media were coded and analyzed based on grounded theory. Also, the details were examined through in-depth interviews with the local government official in charge. The result has shown the characteristics of B-grade cultural contents describing the differences from the original B-grade culture as subcuture. First, publicity materials showed the characteristics of general B-grade culture such as retro, puns, and escape, showing the process of communication/participation/empathy. Second, improbability, intertextuality, extensibility, subversiveness, and authenticity were the five main factors for responses and empathy from the audience. Third, the ripple effect was formed through the simple narrative structure of 'intro-conclusion'. Finally B-grade cultural contents of Chungju showed new possibilities for sustainable small city marketing through the formation of new cultural assets.