• Food Science of Animal Resources
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• v.27 no.1
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• pp.117-121
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• 2007

The number of internet users and the scale of electronic on-line trading are on the increase due to the development of information technology and the internet. The aim of this study was to monitor the accuracy of country-of-origin labels and the indicated contents of meat available by electronic on-line trading by using a structural interview sheet for 100 on-line meat product markets. The result of this investigation showed a 100% level of accuracy for business name and telephone number whereas the company address, meat manufacturer and supplier, and business registration were less reliable. We also investigated the accuracy of site policy, e-mail address, and fax number. The results showed that the accuracy of fax numbers was the lowest. The product name and the kind of meat actually in the product showed a 100% level of conformity, while the price (96.3%), place of origin (93.6%), capacity (90.4%), meat parts (80.9%) and contents of the product (73.4%) showed a relatively low level of conformity. Serious safety issues were exposed by the disturbingly low 20.2% accuracy of indicated expiration dates and 5.3% accuracy of indicated manufacturing dates. To ensure food safety, it is essential to improve consumer understanding and trust regarding food safety through continuous public relations. More education and information are needed to raise consumer awareness of the facts versus myths regarding food safety.

• Journal of Digital Convergence
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• v.10 no.10
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• pp.261-275
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• 2012

An increasing number of mountaineers are recently creating diverse consumer needs for mountaineering garments, thereby leading to a production of smart mountaineering garments with diverse-functions. Smart mountaineering garments are increasingly adding to comfort and safety, boosting their market size. This study researched on the Technology Acceptance Model (TAM) to examine factors that influence the intention of consumers to purchase buy mountaineering garments. For that purpose, 641 people aged 20-61 years who experienced in mountaineering were surveyed online. An extended TAM was designed by adding new variables such as fashion involvement and garment involvement associated with the characteristics of clothing products to the variables such as self-efficacy sense, technological innovativeness, perceived enjoyment. The findings of the study suggested that self-efficacy sense influenced perceived usefulness, perceived easiness of use, and perceived enjoyment, while garment involvement and fashion involvement influenced the perceived easiness of use and the perceived usefulness, respectively. Also, the perceived easiness of use influenced perceived usefulness and perceived enjoyment, while the perceived usefulness and perceived enjoyment directly influenced the intention of purchase. Based on the findings of this research, this study seeks to determine factors variables of smart garments purchase intention, and to explore measures to enhance such purchase intention, thereby offering working implications for developing smart mountaineering garments.

• Culinary science and hospitality research
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• v.15 no.4
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• pp.144-158
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• 2009

This study aims to provide the service quality which consumers want and basic data for improving their satisfaction by examining the difference among the quantity of cultural capital obtained from restaurant customers, the perception of service quality, and satisfaction. The results of the study are as follows. First, customer satisfaction is not much affected by how much cultural capital one has but by how much influence the cultural capital of parents or family has, or the institutionalized cultural capital. Second, the group that has more cultural capital objectives perceives tangibility, reliability and empathy lower than the one with less cultural capital in general while the group that has more cultural capital embodiments perceives tangibility and assurance higher than the one with less cultural capital; moreover, the group that has more cultural capital institutions perceives the service quality factor lower than the one with less cultural capital. Third, the higher the perception of the whole service quality is, the greater the satisfaction is. In this respect, it is required to offer the service to win customers' sympathy and trust as well as better external atmosphere. In addition, there should be continuous service training to foster employees' expertise and improve service quality, in order for restaurant customers to visit frequently with satisfaction and revisit intention.

• Archives of design research
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• v.15 no.4
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• pp.1-14
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• 2002

In the past, companies concentrated their efforts on developing new technologies and producing new products. But new technologies in this information age do not make difference any more comparing to other companies. In this marketing environment, a company must appeal strongly their own image to the customers' brains to make better difference than other companies do. One of the best way to make their own image in the customer's brains might be outgrowing themselves of the one-way communication such as the printed-media or broadcast-media and preparing some space such as advertisement halls or pavilions where customers and companies meet each other and make mutual communications between both of them. Therefore, we need to study systematically on the design elements in the advertisement halls or pavilions. To begin with, we should lully understand the basic idea by looking up the reference literature. We case-studied on the basic of constructive elements of advertise halls of both SAMSUNG and LG Electronics Co. The purpose of this study is to realize that we can transfer effectively the company's image to the customers only if we fully understand company's business philosophy and vision in advance to start design the advertisement hails. We should also realize that it is also important to manage systematically the company's design strategic elements' to achieve its changing goals in more logical and scientifically way.

• The Journal of the Korea Contents Association
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• v.14 no.7
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• pp.115-124
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• 2014

In order to satisfy consumers' various desires for music performance, as it is important how to form sympathy with consumers, it is significant for music performance planners to find out which values the audiences think important when it comes to music performance art. The purpose of this study is to examine a relationship among worth to watch, performance satisfaction and desire of respectating that the audience recognizes. A questionnaire survey was carried out on 182 participants who have gone to musical performances. As a result of the study, 'educational value', 'economical value', 'emotional value' and 'social value' of spectating music performance had positive effects on both 'watching satisfaction' and 'desire of respectating', and especially when it comes to spectating satisfaction, emotional value and economical value were the significant effects, and for desire of respectating, economical value and social value were significant. Also, it was found that spectating satisfaction had a positive relationship with a desire of respectating. As implications according to the result of the study, firstly, it is necessary for music performance planner or performing artist to inspire emotional value of audience in order to increase spectating satisfaction of the audience, and performances needs to be planned considering economical values. Secondly, in order to improve desire of respectating, it is important to analyze which elements can increase economical and social values of the audience.

• Culinary science and hospitality research
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• v.15 no.3
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• pp.197-212
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• 2009

Well-set tabletops influence customers' purchase behavior or post-purchase behavior by making the quality and image of a restaurant distinguished and customers impressed. This study aims to investigate the relations between the perception of environment among physical environments of restaurants and psychological responses to their tabletops and consumers' attitudes in order to suggest new guidelines for table-setting. As a result, the direct relations between the perception of environment in the tabletops of the restaurants and consumers' behavioral intention indicated that the perception factors of tabletops affected consumer behavior and that these perception factors affected the formation of general attitudes among consumers through emotional and cognitive responses. This result shows that tabletops can be an important key in managing restaurants with changing customer needs. Therefore, it is expected that positive customer attitude can be made by provoking their psychological responses with unique and attractive tabletop settings.

• The Journal of the Korea Contents Association
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• v.13 no.11
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• pp.815-828
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• 2013

Recently internet shopping malls provide newer and more varied goods and services to meet the demand of their customers. And as new companies enter the on-line shopping mall business, competition in this specific market is getting stiffer. Therefore, to keep a more sustained relationship with their customers, internet shopping malls need to satisfy their customers with their goods and services and to make them loyal customers. Unlike bricks-and-mortar stores in real life, This study also aims to propose an on-line physical environment model, and to develop the existing on-line research into a physical environment. The physical environment is measured on the four dimensions and 4 measurement units and the on-line physical environment, trust, and purchasing decisions are also explained. This study makes contributions as follows. First, online physical environments contain theoretical syntheses and operational definition. Second, this study finds that trust is an important part of an on-line transaction. Third, this study provides an insight into some of the factors preceding purchasing decisions. Lastly, this study finds that the consumer's comprehension of the on-line environment has a considerable influence on trust and purchasing decisions.

• Communications of the Korean Institute of Information Scientists and Engineers
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• v.20 no.5
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• pp.17-22
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• 2002

만약 사용자가 원하는 멀티미디어 콘텐츠를 원하는 시간에 TV를 통해서 볼 수 있게 된다면, 다시 말해서 보고 싶을 때, 보고 싶은 방송을 포함한 멀티미디어 콘텐츠를 원하는 시간에 바로 볼 수 있게 된다면 사용자는 방송시간에 맞추어 TV를 보지 않아도 되고 원하는 콘텐츠를 검색하느라 시간을 보낼 필요도 없어질 것이다. 예약 녹화의 경우에는 시간정보를 가지고 미리 예약을 해야 하는 경우이므로 이와는 다른 경우라 하겠다. 이러한 서비스는 바로 디지털 콘텐츠와 이를 가정에서 저장할 수 있는 장치의 발달이 바탕이 되고 있다.(표 1 생략, 원문이미지 참조) 표 1은 영국의 BBC사에서 1998년에 조사한 자료로 디지털 멀티미디어 데이터를 저장하고 재생할 수 있는 저장장치의 가격과 용량의 전망을 나타낸다. 여기에서 데이터는 5.5 Mbps급의 MPEG-2 스트림을 기준으로 하였다. 표 1에서 보수적 견해는 매 18개월마다, 현실적 견해는 매 10개월마다 동일 가격의 용량이 2배가 되는 것으로 계산한 것이다. 여기서 보듯 저장장치의 가격 대비 성능이 갈수록 나아지고 있어 가정에서 멀티미디어 콘텐츠를 저장할 수 있는 가정용 서버의 등장이 멀지 않았음을 보여준다. 1999년 가을에 활동을 접은 DAVIC의 마지막 활동이 바로 이러한 저장장치를 이용한 "TV Anytime Service"였다 . Anytime Ser vice란 저장장치를 통해 사용자가 원하는 콘텐츠를 저장해 놓았다가 사용자가 원하는 시간에 언제나 볼 수 있다는 개념이다. 이를 소비자관점에서 보면 Personalized service라고 할 수 있다. 이어 1999년 여름에 창설이 된 "TV Anytime Forum"이라는 단체에서 이러한 저장장치를 이용한 서비스를 위한 환경을 구축하고 있다. TV Anytime Forum은 가정에서 저장장치가 있는 단말인 PDR(Personal Digital Recorder)을 이용한 서비스, 즉 Anytime Service 위한 응용을 가능하게 하기위한 콘텐트 개발자에서부터 가전기기에 이르는 분야에서 Interoperable한 규격을 만들어 보자는 것이 그 목적이다. 특히 여러가지 디지털미디어 전달방식, 예를 들어 DVB, ATSC, ARIB 등에 독립적인 규격을 만드는 것을 원칙으로 하고 있다. 1999년 7월에 첫 번째 회의를 하면서 설립이 되었다. 2001년 말 기준으로 BBC, NHK, Microsoft, Sony, IBM, Phillips, NTT, Intel, Canal+, Tivo, 대우전자, 삼성전자, LG전자, KETI, ETRI 등 콘텐츠 사업자, 방송업자, 네트웍 사업자, 가전업체, 소프트웨어 개발회상에 이르기까지 총 157개 회원사로 구성되어 있으며 년 6회 회의를 개최한다. 2000년 11월에는 서울에서 회의를 개최하였으며 2003년 6월에 다시 한국에서 개최하기로 확정되어 있다. 본 글에서는 이러한 Anytime Service 환경이 구축되었을 때의 각 산업별로 얻을 수 있는 이득에 대해서 알아보고 TV Anytime Forum의 각 Working Group들의 작업 내용들, 그리고 지난 1월에 열렸던 15차 회의의 결과들에 대해서 살펴보고 국내의 TV Anytime 활동에 대해서 간단하게 소개하고 마치도록 하겠다. 현재 디지털 방송기술, 비디오 스트리밍 기술이나 MPEG 등과 같은 기술수준으로도 충분히 이러한 서비스를 시작할 수 있으며 소비자들도 이러한 욕구를 서서히 느끼고 있다. 정보와 서비스를 선택할 수 있게 만들자는 목표를 설정하고 있다. 이러 목표는 통신$.$컴퓨터$.$멀티미디어 기술발전으로 가능하게 되었다.

• Journal of Bio-Environment Control
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• v.27 no.3
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• pp.206-212
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• 2018

As many consumers prefer good quality food, farms have used various facilities to cultivate products for satisfying their desires. Among them, the most representative facilities are plastic and glass multi-span greenhouse. The height of both plastic greenhouse and glass greenhouse is around three meters high in Korea. As a result, the crop productivity is limited. The solution is to increase the height of the greenhouses to improve the greenhouses' environment. The device for raising columns consists of a stop device, a pneumatic cylinder, and a vertical member. Pneumatic cylinders were designed with a diameter of 160 mm and a stroke length of 50 mm, taking into consideration the safety factor of 1.5. In addition, the air flow was controlled by nozzle to achieve a time of less than 30 seconds per stroke. It was calculated that $21.5L{\cdot}min^{-1}$ of air was needed to complete in less than 30 seconds. Accordingly, the diameter of the nozzle is designed to be 0.5 mm. When the pressure was 0.9 MPa, the average raising force was 13,805N, which was close to the calculated value of 15,612N. The field test results show that any inconsistency in the row columns was not generated. and that it is considered applicable to the actual glass and plastic greenhouses.

• Korean Business Review
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• v.17 no.2
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• pp.203-228
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• 2004

This dissertation investigated the evaluation model of IT Service quality: concentrated on the quality components in mobile communication service. Today, mobile communication service is changing dramatically. The first and second generation's mobile communication services were designed for voice and SMS(Short Message Service). However, while the mobile communication industry grows, the mobile technology made more services available for customers. Customers' changing needs brought a new opportunities to the market. Now, mobile communication service is facing a new era as multi-functioning, multimedia service, and high speed data transfer service are being introduced. There has been a lot of theoretical literature on service quality components of mobile communication, but most of the literature was focused on the voice service and SMS(1st and 2nd generation). As mobile communication service evolves, the components may have to be altered or rebuilt. To identify which service quality components ought to be utilized, prior studies on service quality components, service quality, and customer satisfaction were reviewed. Also, a survey was conducted on the various aspects of mobile communication service. This study suggests 6 components of service quality: those are supporting facilities, cellular phone(facilitating goods), quality of the voice service(explicit service), supplementary services, supporting services, and cost. Empirical results supported that all of these components are proven as the service quality components, but, with regards to customer satisfaction, only cellular phone(facilitating goods) and supplementary services are effective. As previously stated, the relationship between service quality and customer satisfaction is also proven. This study is a point of departure for the success of upcoming generation's mobile communication service. It identifies what is valuable from the customer's point of view. Furthermore, it suggests some ideas to prepare for future market opportunities.