• Title/Summary/Keyword: 소비자 성격

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Estimating the Switching Cost in the Korean Residential Electricity Market Using Discrete Choice Model (이산선택모형을 이용한 주거용수용가의 전력서비스 전환비용 추정)

  • Lee, Jongsu;Lee, Dongheon;Lee, Jeong-Dong;Park, Yuri
    • Environmental and Resource Economics Review
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    • v.13 no.2
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    • pp.219-243
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    • 2004
  • Generally, electricity market has monopoly market structure because of need of enormous investment for infrastructure. However, the introduction of competition in network industry as electricity is a tendency of the world with decreasing the effects of economy of scale due to the advancement of technology. Now, electricity industry restructuring is in progress but the competition in electricity retail market is not in force yet in Korea. Whether a effective competition exist or not is very important to policy decision maker who drive restructuring, but there are small numbers of quantitative researches on that. In this study, we estimated the effectiveness of competition in the electricity retail market through switching costs. If switching costs are high, consumers actually can be locked in incumbent firm in spite of introduction of competition. Therefore switching is a critical factor to determine effectiveness of competition and to estimate the size of switching costs quantitatively can proffer the information about whether the competition in the electricity retail market is effective or not in the future. We estimated switching costs using consumer' stated-preference data by conjoint analysis. In according to estimation results, the cost of switching process is not so high, but the relative brand loyalty of an incumbent company is significantly high. And the price is considered as the most important factor choosing an electric service commodity. Based on the empirical results, it is possible to analyze the relationship between suppliers' competitiveness resulted from management efficiency and customers' switching possibilities. The paper therefore provides guidance for suppliers in deciding to enter into retail competition and for policy makers in introducing retail competition. And it has a significance of estimating the switching costs directly.

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Un-subscribing; Categorization of Subscription Services with Satisfaction Factors and the Reasons for Exit (구독서비스 유형별 소비자 만족도 및 해지 사유 연구)

  • Suh, YouHyun;Kim, Rando
    • Journal of Digital Convergence
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    • v.19 no.9
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    • pp.125-133
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    • 2021
  • This study investigated to explore the broadened concept of the subscription service market and categorize of the subscription market and its consumer behavior. We examined the satisfaction of the service users and the reasons for terminating the subscription. Survey respondents were 443 people in their 20s and 30s, who actively use subscription services. As a result of the survey it was found that users in their 20s were more satisfied with the overall subscription service than those in their 30s, and that user's residential areas were evenly distributed regardless of metropolitan area or non-metropolitan area. As a reason for the cancellation of subscription service: the lower the novelty of subscription, the less personalization tailored to consumer, the lack of feeling self-growth while using the service, and the more termination is made. Our findings have magnified the understanding of consumers behaviors in the age of 20s and 30s of using and terminating subscription service and hopefully be used for future studies of subscription services.

Digital Contents Consumption and Consumer Characteristics (소비 행동에 따른 동영상 컨텐츠 소비자 유형 구분과 특징)

  • Whang, Sang-Min;Kim, Jee-Yeon;Ryu, Ki-Tae
    • 한국HCI학회:학술대회논문집
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    • 2008.02b
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    • pp.629-633
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    • 2008
  • In Korean society, digital contents such as VCC has introduced a new medium of advertisement and has become a culture. This research aims to investigate consumer characteristics for different types of consumption patterns for services dealing with digital contents. A total of 96 statements were extracted from literature review and popular press articles and 39 participants participated in this study. The results show 6 types of consumption patterns: Gak-jang-ee, Second-level Celebrity, Viewers, Politicians, Humanists, and Paris Hilton. These groups demonstrate consumer's behavioral characteristics and personal values. This study is meaningful in that it provides an insight for marketing strategies for corporations dealing with digital contents such as VCC.

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The Changes of Social Welfare Services in Korea - Analyzing the Changing Relationship between Actors - (한국 사회복지서비스의 변화 - 행위자간 관계의 분석 -)

  • Yang, Nan-Joo
    • Korean Journal of Social Welfare
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    • v.62 no.4
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    • pp.79-102
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    • 2010
  • This paper aims to analyse the recent changes in social welfare services from a relational perspective. Discourses of the privatization of welfare state, the welfare mix approach, and consumerism have provided frames for interpreting the changes in social services in Korea. The nature of social welfare services, being a "relational goods" requires its focus to be in its relational aspects: the relation between service user and service practitioner; the relation between service user and provider; the relation between service user and government; the relation between service practitioner and provider; the relation between service practitioner and government; and the relation between service provider and government. Analysis of such relations will explore their transformation toward formalness and equality in social welfare services. In conclude, the study reveals a process of modernization, defined as a transition from informal relations to formal contractual relations, based on one's rights, responsibilities and obligations. Previous relations, of paternalistic, arbitrary and hierarchical characteristics, can be seen as being substituted by more formal, institutionalized and equalized relations. In terms of service purchasing contract between service user and service provider and employment contract between service provider and service worker are recognized with the latter characteristics. This relational analysis leads a discussion concerning the creation of institutional basis of one's rights and responsibilities in the fields of social welfare services in Korea.

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Information Usage and Work Performance of Fashion Merchandiser (패션 머쳔다이저의 정보활용 및 업무성과에 관한 연구)

  • 임남영
    • The Journal of Information Technology and Database
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    • v.2 no.2
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    • pp.55-69
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    • 1995
  • 전문직 종사자는 많은 정보활동을 수행한다. 특히 끊임없이 변하는 소비자의 욕구에 부응하는 새로운 패션상품을 기획해야하는 머쳔다이저는 의상디자인 능력과 상품기획 능력을 동시에 겸비하고 있어야 한다. 이 두가지 다른 내용을 동시에 흡수할 수 있는 전공교육 프로그램이 마련되어 있지 못한게 국내실정이다. 그리하여 패션 머쳔다이저는 업무수행에서 필요로 하는 정보 및 지식을 끊임없이 수집, 분석하려는 노력을 취해야한다. 이들이 주로 탐색해나가는 정보의 성격이 업무수행성과에 영향을 미치는 가를 판단코자함이 본 연구의 관심주제이다. 정보활동에 관한 기존연구는 개인의 특성, 경험 등이 정보활동 형태에 영향을 주는 요인이리고 지적한다. 본 연구에서는 머쳔다이저가 성장해온 경력외의 분야에 더 많은 정보를 탐색하게되면 보다 합리적인 머쳔다이징 의사결정을 내릴 수 있게되고 또 한 이들의 업무수행 성과도 그에 따라 차이가 날 것이라는 주요가설을 설정하였다. 아울러 이의 검정을 위해 설문조사를 수행하였다. 국내 주요백화점의 특정 지점에 매장을 갖고 있는 의류제조업체의 머쳔다이저를 대상으로 조사한 결과, 본 연구의 주요가설은 채택되었다. 이러한 연구결과는 국내 의류업체가 머쳔다이저를 위한 정보활동 프로그램을 마련할 때 활용될 수 있을 것이다. 본 연구가 패션분야를 떠난 일반적 정보활동 분야에 기여한 점은, 업무를 효과적으로 수행하는데 부족하다고 여겨지는 분야의 정보를 많이 획득해나갈수록 그 활용에 따른 효과가 크게 나타난다는 점이다. 이는 정보활동에 대한 계획수립시 유용하게 적용될 수 있을 것이다.

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A Study on Consumer Oriented GIS : GIS 2.0 (GIS 2.0 : 소비자 참여형 GIS에 대한 고찰)

  • Kang, Ho-Seok
    • Spatial Information Research
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    • v.14 no.3 s.38
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    • pp.261-270
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    • 2006
  • With the development and invention of computer and internet, GIS (Geographic Information System) has provided diverse services to users. Web 2.0, the next generation web, has been developed to create a new business by accumulating and structuring information from many users. The characteristics of Web 2.0 are blog, longtail distribution, SNS, DCC, collective intelligence, and so on. This study proposes a GIS 2.0 service model to maximize the introduction effect and use of GIS by the method that two-way communication and the participation of consumer, characteristics of Web 2.0, are used to build more practical GIS rather than providing spatial information in one-way and simple inquiry oriented way.

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A Study on AR Labeling Model for Indoor Furniture Interior Using Agumented Reality (증강현실을 이용한 실내가구 인테리어 AR레이블링 모델에 대한 연구)

  • Ko, Jeong-Beom;Kim, Jae-Woong;Lee, Yun-Yeol;Chae, Yi-Geun;Kim, JoonYong
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2022.07a
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    • pp.119-121
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    • 2022
  • 본 논문은 실내가구 인테리어를 배치하는데 있어 증강현실 기술을 적용하여 작업의 효율성을 높일 수 있는 모델을 연구하였다. 현재 증강현실을 적용하는 프로세스에서는 가구의 이미지를 출력할 때 기업의 규모나 제품의 성격 등에 따라 정보가 제한적으로 제공되는 문제를 안고 있다. 이러한 문제점을 해결하기 위하여 본 논문에서 제시하는 알고리즘을 이용하여 AR 레이블링을 생성함으로써, 가구의 정확한 이미지 추출과 함께 가구에 대한 상세한 정보를 제공 받아 사용자가 원하는 가구들을 증강현실을 통해 쉽게 배치할 수 있도록 하는 연구를 진행하였다. 본 연구는 AR 레이블링의 설계, 구현과 3D 렌더링을 통해 원하는 가구들을 실내에 정확히 배치할 수 있어 소비자의 만족도와 구매욕구를 충족시킬 수 있을 것으로 기대된다.

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The Influence of Customer's Multidimensional Evaluation in Online Review :Focused on Apparel Products (온라인상에서의 다차원적인 사용후기의 영향에 관한 연구 : 의류제품을 중심으로)

  • Suh, Mun-Shik;Ahn, Jin-Woo;Lee, Ji-Eun;Park, Sun-Kyung
    • The Journal of the Korea Contents Association
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    • v.9 no.8
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    • pp.255-271
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    • 2009
  • Since consumers have difficulty in acquiring information related to products in online, they are apt to use WOM(word-of-mouth). It seems to be more popular and acceptable methods to acquire information about products sold in online. In other words, consumers who visit the Internet shopping-mall can not make a purchase-decision immediately because they have no sufficient knowledge about products. To solve this problem, consumers make use of the service called "online review". The objective of this study is to verify how these reviews can influence attitude toward the message, product and several buying behaviors in the online. In particular, this study focus on the message's sidedness(positive or negative) and objectivity(objective or subjective), because it is expected that consumers are likely to behave differently according to the characteristics of online reviews. Thus, to measure consumer's attitude and buying behavior, this study was examined by 4 types of messages. The results of this study are as follows: First, in the positive-objective message, the message attitude has a stronger effect on purchase intention than other outcomes. Second, in the positive-subjective message, the message attitude has a stronger effect on revisiting intention than others. Third, in the negative-objective message, the message attitude has a stronger effect on purchase intention than others. Hence, it is said that online shopping-mall managers need to understand the effects of multidimensional online review.

Case Study of Big Data-Based Agri-food Recommendation System According to Types of Customers (빅데이터 기반 소비자 유형별 농식품 추천시스템 구축 사례)

  • Moon, Junghoon;Jang, Ikhoon;Choe, Young Chan;Kim, Jin Gyo;Bock, Gene
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.40 no.5
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    • pp.903-913
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    • 2015
  • The Korea Agency of Education, Promotion and Information Service in Food, Agriculture, Forestry and Fisheries launched a public data portal service in January 2015. The service provides customized information for consumers through an agri-food recommendation system built-in portal service. The recommendation system has fallowing characteristics. First, the system can increase recommendation accuracy by using a wide variety of agri-food related data, including SNS opinion mining, consumer's purchase data, climate data, and wholesale price data. Second, the system uses segmentation method based on consumer's lifestyle and megatrends factors to overcome the cold start problem. Third, the system recommends agri-foods to users reflecting various preference contextual factors by using recommendation algorithm, dirichlet-multinomial distribution. In addition, the system provides diverse information related to recommended agri-foods to increase interest in agri-food of service users.

Measuring the Economic Value of Open Government Data: A Consumer Utility Perspective (공공데이터의 경제적 가치 측정: 소비자 효용 관점)

  • Chihong Jeon;Jaeung Sim;Daegon Cho
    • Information Systems Review
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    • v.20 no.2
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    • pp.1-19
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    • 2018
  • In many countries, governments invest a substantial amount of budget in open government data (OGD) for governmental performance and transparency. To understand the actual performance of such policies, the governments should measure the realized value. Many organizations and researchers have attempted to assess the value of OGD. However, they have neglected a perspective of consumers who benefit from OGD. Moreover, little research has quantified the economic value. This research examines extant methods of intangible asset valuation to quantify the economic value of OGD in a citizen perspective. In consideration of the extant research methods and the characteristics of OGD, the contingent valuation method is the most appropriate because it effectively reflects various users and their purpose of use. We then conduct a survey of citizens living in Seoul, Korea and assess the economic value of OGD provided by the Seoul government. Findings show that citizens' willingness to pay (WTP) differs across respondents' prior experience, tax resistance, perceived benefit and perceived reality of virtual scenario, but it does not differ across their demographics. WTP also significantly varies across the question formats. We discuss the reliability of the results and implications for future research.