• Title/Summary/Keyword: 소비자역량

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A Study of Cyber University Core Competence: The Consumer's Perception about Off-line Base University (사이버대학교의 핵심역량에 관한 연구 : 오프라인 기반 대학에 대한 소비자 지각을 중심으로)

  • Lim, Yang Whan;Kwon, Soon Hong
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.4 no.4
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    • pp.127-138
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    • 2008
  • To study about core capability which becomes the kernel of sustainable competitive advantage (SCA) in cyber university which confronts competition-deepening circumstance, the value and importance of brand and educational services of cyber universities which stand on the basis of offline university were examined. Moreover, core capability based on the importance of cyber university service was searched, and its strategic course were suggested. Within research processes, competition environment of cyber university was forecasted, and importance to build up its core capability was examined. Moreover, conjoint analysis was carried out for three offline cyber universities. As a result of survey analysis, effectiveness of cyber university brand showed greater influence than other characteristics in terms of the influence which affects consumer preference for cyber university. Therefore, to overcome weaknesses of brand asset in low brand power cyber university, establishment of strong core capability which reflects consumer preference is needed to carry out differentiation strategy or concentration strategy, and it is necessary to consider the introduction of new competitiveness structure.

A Study on the technical application of VoIP Service in e-Trade (전자무역의 VoIP 서비스기술 활용에 관한 연구)

  • Jeong Boon-Do
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.10 no.8
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    • pp.1339-1346
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    • 2006
  • This thesis outlines a preparation plan for e-Trade business service regarding tendency development in super-highway information network including internet, cable, and wireless communication. It also explains two perspectives in e-Trade market: changes of circumstances and consumerism, and revitalization devices of Von(Voice over Internet Protocol) service technology for creating new market in rapidly changing IP(Internet Protocol) environment. Plus it illustrates what core competence and progress business organizations must have in current situation, forecasts turns of future e-Trade market, and analyzes technological applications of VoIP service in an extended viewpoint of corporate strategy.

A Study on providing Open Home IoT Services of Brodcasting Communication Service Provider (방송통신사업자의 개방형 홈 IoT 서비스 제공 방안 연구)

  • Kim, Choong-Soo
    • Proceedings of the Korean Society of Broadcast Engineers Conference
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    • 2014.11a
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    • pp.45-48
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    • 2014
  • 최근 국내외에서 모든 사물이 인터넷에 연결되는 초(超)연결혁명이 진행 중이며, 앞으로 사물인터넷 기반의 다양한 혁신과 사업기회가 창출될 것으로 전망되고 있다. 하지만 국내의 경우 세계 최고 수준의 광대역 방송통신 인프라 및 IoT 기기 제조역량 등을 갖추고 있으나, 표준 기반의 개방형 IoT 플랫폼의 부재로 국내 기업의 시장 진입이 어려운 상황이다. 대기업은 개별적으로 플랫폼을 개발중이나 글로벌 시장에 대한 주도력이 부족하고, 중소기업은 플랫폼 부재로 시장진입이 어려워 향후 스마트 폰 산업에 이어 IoT 산업마저 글로벌 기업에 종속될 우려가 있다. 이에 본 논문에서는 국내외 다양한 분야의 기업들이 참여하여 다양한 홈 IoT 제품과 서비스를 개발할 수 있도록 특정 플랫폼이나 솔루션에 제약 없이 다양한 IoT 기기를 연결, 제어가 가능한 표준 기반의 개방형 홈 IoT 서비스 제공 방안을 연구하였다. 실험 결과에서는 제안된 개방형 홈 IoT 플랫폼을 통해 Z-Wave, IP, ZigBee, IrDA 등 다양한 통신 방식을 사용하는 홈 IoT 기기를 제어하고 정보 수집하여 사용이 가능함을 보여주었고, 이를 기반으로 플랫폼을 빅데이터 기술 및 기계학습 기능을 추가적으로 고도화하면 다양한 사물로부터 수집된 정보와 방송 정보, 웹 정보 등을 융합한 서비스 제공 등 소비자 중심의 창의적인 신규 방송통신 융합서비스 제공이 가능할 것으로 기대가 된다.

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슈퍼마켓의 성공 및 실패요인에 관한 연구 - 농협 하나로마트를 중심으로 -

  • Bae, Lee-Man;An, Seong-Sik;Lee, Hun-Yeong
    • Proceedings of the Korean DIstribution Association Conference
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    • 2006.02a
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    • pp.105-136
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    • 2006
  • 이 연구는 농협 하나로마트를 표본점포로 하여 슈퍼마켓의 점포성과에 미치는 영향요인을 규명하기 위한 것이다. 기존의 유통관련 선행연구가 소비자조사를 통한 점포선택이론 중심으로 접근하였다면, 본 연구는 소매공급 측면에서 접근했다는 점과 소매입지모델 뿐만 아니라 소매경영이론 측면에서 내적요인까지 아울러 접근함으로써 슈퍼마켓의 점포성과에 대한 영향관계를 종합적으로 접근하여 규명하고자 시도하였다는 점에서 그 의의를 갖는다. 본 연구의 접근은 슈퍼마켓 경영에서 환경요인인 외적요인과 역량요인인 내적요인에서 점포성과에 영향을 미칠 것으로 기대되는 다양한 변수들을 선정하고, 이 변수들에 대한 검증을 통해 슈퍼마켓의 점포성과에 미치는 영향관계를 분석하였다. 분석의 신뢰도와 설명력을 높이기 위하여 변수별, 요인별 접근을 시도하였으며, 대상점포의 설명력을 높이기 위하여 동업계 편균대비 비교분석과 도시와 농촌간의 입지유형별 특성과 차이점을 규명하고자 하였다. 연구결과 현실적 측면에서 채용가능한 결과를 도출할 수 있었다. 본 연구가 대형 슈퍼마켓이 향후 유망업태로 주목받고 있는 상황에서 농협 하나로마트를 표본으로 하여 슈퍼마켓의 점포성과에 영향을 미치는 요인을 규명하고자 하였으나, 향후 슈퍼마켓의 점포출점, 전략수립, 점포운영 등에서 실질적인 방향성을 제시할 수 있도록 연구가 보강되어야 할 것이며, 나아가 타 업태 및 업종에 일반화될 수 있도록 기대한다.

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Demand Analysis and Market Positioning for WiBro (와이브로(WiBro) 수요분석과 위상정립 방향)

  • Park, Jong-Hyun;Park, Hee-Jin;Kim, Moon-Koo
    • Proceedings of the Korean Information Science Society Conference
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    • 2006.10d
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    • pp.441-444
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    • 2006
  • 통신기술의 급격한 발전, 유비쿼터스에 대한 시장수요 증가, 신규 시장창출을 위한 비즈니스 전략이 결집되어 유무선 융합의 패러다임이 전개되고 있으며 유선의 전송속도와 무선의 이동성을 결합한 와이브로는 유무선 융합을 주도할 서비스로 부각되고 있다. 2006년 상반기에 상용화 될 예정인 와이브로가 안정적인 가입자 기반으로 조기에 시장확산을 이루기 위해서는 동시기에 출시될 HSDPA에 비하여 차별적 지위를 확보하고 기존 서비스와의 관계를 정립하기 위한 포지셔닝 전략이 요구된다. 이에 본 연구에서는 소비자 설문조사를 통해 와이브로의 시장수요를 HSDPA와의 관계 분석을 바탕으로 전망하며 기존 서비스와의 대체 또는 보완 관계를 파악하여 와이브로의 시장위상을 예측하였다. 분석결과 첫째, 잠재적 이용자가 인식하는 와이브로의 서비스 역량은 HSDPA에 비하여 전송속도와 이용요금에서 차별적 우위를 나타냈으며 둘째, 와이브로는 HSDPA에 비하여 가입자 규모에서 상대적인 우위를 보였으며 두 서비스의 가입 영향요인은 상이하였다. 마지막으로 와이브로는 초고속인터넷과는 보완 관계를, 이동전화 무선인터넷과 공중 무선랜과는 대체 관계를 형성하는 것으로 나타났다.

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Design of ePub-based Digital Textbooks Integrated Solution for Smart Learning (스마트러닝을 위한 ePub 기반 디지털교과서 통합 솔루션 설계)

  • Heo, Sung-Uk;Kang, Sung-In;Kim, Gwan-Hyung;Choi, Sung-Wook;Oh, Am-Suk
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2013.10a
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    • pp.873-875
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    • 2013
  • 정보기술 발전에 따라 정보 활용 및 처리 역량이 상승하면서 교육 환경의 지능화, 네트워크화로 기술간, 서비스 간 융 복합을 통한 다양한 학습 내용 및 방법이 출현하였으며, 최근 e-러닝 산업에서 스마트기기 보급 확산과 상황 적응적이고 자기 주도적 학습에 대한 소비자의 니즈가 증가하면서 새로운 형태의 교육시스템인 스마트러닝이 부각되고 있다. 이러한 교육 패러다임의 변화에 따라 기존의 교육 콘텐츠를 스마트기기에 적용하기 위해서는 콘텐츠 및 솔루션 구조의 개선이 요구되며, 또한 서비스 제공의 측면에서 다양한 교육 콘텐츠 연동과 교육 서비스 융합을 위한 표준 플랫폼 적용이 필요하다. 이에 본 논문에서는 JVM 환경의 PC 인터페이스를 통해 ePub 표준의 교육용 멀티미디어 콘텐츠 제작기능과 기존 서책형 파일 포맷의 자료 정보를 응용하기 위한 정보변환 모듈, 스마트 기기용 ePub 전자책 뷰어를 포함하는 통합 솔루션 소프트웨어인 ePub Solution을 설계하였다.

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Antecedents of Manufacturer's Private Label Program Engagement : A Focus on Strategic Market Management Perspective (제조업체 Private Labels 도입의 선행요인 : 전략적 시장관리 관점을 중심으로)

  • Lim, Chae-Un;Yi, Ho-Taek
    • Journal of Distribution Research
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    • v.17 no.1
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    • pp.65-86
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    • 2012
  • The $20^{th}$ century was the era of manufacturer brands which built higher brand equity for consumers. Consumers moved from generic products of inconsistent quality produced by local factories in the $19^{th}$ century to branded products from global manufacturers and manufacturer brands reached consumers through distributors and retailers. Retailers were relatively small compared to their largest suppliers. However, sometime in the 1970s, things began to slowly change as retailers started to develop their own national chains and began international expansion, and consolidation of the retail industry from mom-and-pop stores to global players was well under way (Kumar and Steenkamp 2007, p.2) In South Korea, since the middle of the 1990s, the bulking up of retailers that started then has changed the balance of power between manufacturers and retailers. Retailer private labels, generally referred to as own labels, store brands, distributors own private-label, home brand or own label brand have also been performing strongly in every single local market (Bushman 1993; De Wulf et al. 2005). Private labels now account for one out of every five items sold every day in U.S. supermarkets, drug chains, and mass merchandisers (Kumar and Steenkamp 2007), and the market share in Western Europe is even larger (Euromonitor 2007). In the UK, grocery market share of private labels grew from 39% of sales in 2008 to 41% in 2010 (Marian 2010). Planet Retail (2007, p.1) recently concluded that "[PLs] are set for accelerated growth, with the majority of the world's leading grocers increasing their own label penetration." Private labels have gained wide attention both in the academic literature and popular business press and there is a glowing academic research to the perspective of manufacturers and retailers. Empirical research on private labels has mainly studies the factors explaining private labels market shares across product categories and/or retail chains (Dahr and Hoch 1997; Hoch and Banerji, 1993), factors influencing the private labels proneness of consumers (Baltas and Doyle 1998; Burton et al. 1998; Richardson et al. 1996) and factors how to react brand manufacturers towards PLs (Dunne and Narasimhan 1999; Hoch 1996; Quelch and Harding 1996; Verhoef et al. 2000). Nevertheless, empirical research on factors influencing the production in terms of a manufacturer-retailer is rather anecdotal than theory-based. The objective of this paper is to bridge the gap in these two types of research and explore the factors which influence on manufacturer's private label production based on two competing theories: S-C-P (Structure - Conduct - Performance) paradigm and resource-based theory. In order to do so, the authors used in-depth interview with marketing managers, reviewed retail press and research and presents the conceptual framework that integrates the major determinants of private labels production. From a manufacturer's perspective, supplying private labels often starts on a strategic basis. When a manufacturer engages in private labels, the manufacturer does not have to spend on advertising, retailer promotions or maintain a dedicated sales force. Moreover, if a manufacturer has weak marketing capabilities, the manufacturer can make use of retailer's marketing capability to produce private labels and lessen its marketing cost and increases its profit margin. Figure 1. is the theoretical framework based on a strategic market management perspective, integrated concept of both S-C-P paradigm and resource-based theory. The model includes one mediate variable, marketing capabilities, and the other moderate variable, competitive intensity. Manufacturer's national brand reputation, firm's marketing investment, and product portfolio, which are hypothesized to positively affected manufacturer's marketing capabilities. Then, marketing capabilities has negatively effected on private label production. Moderating effects of competitive intensity are hypothesized on the relationship between marketing capabilities and private label production. To verify the proposed research model and hypotheses, data were collected from 192 manufacturers (212 responses) who are producing private labels in South Korea. Cronbach's alpha test, explanatory / comfirmatory factor analysis, and correlation analysis were employed to validate hypotheses. The following results were drawing using structural equation modeling and all hypotheses are supported. Findings indicate that manufacturer's private label production is strongly related to its marketing capabilities. Consumer marketing capabilities, in turn, is directly connected with the 3 strategic factors (e.g., marketing investment, manufacturer's national brand reputation, and product portfolio). It is moderated by competitive intensity between marketing capabilities and private label production. In conclusion, this research may be the first study to investigate the reasons manufacturers engage in private labels based on two competing theoretic views, S-C-P paradigm and resource-based theory. The private label phenomenon has received growing attention by marketing scholars. In many industries, private labels represent formidable competition to manufacturer brands and manufacturers have a dilemma with selling to as well as competing with their retailers. The current study suggests key factors when manufacturers consider engaging in private label production.

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The Impact of Crisis Response Strategy on Brand Attitude - Focus on the Crisis Type and Cause Related Marketing - (기업의 위기대응전략이 브랜드 태도에 미치는 영향 - 위기 유형과 기업의 공익연계 마케팅을 중심으로 -)

  • Seol, Sang-Chul;Jung, Sung-Gwang;Choi, Woo-Young
    • Management & Information Systems Review
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    • v.34 no.5
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    • pp.251-276
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    • 2015
  • This study is to review the attitude of consumers on the crisis response strategy (defensive vs. receptive) that the company implements in crisis situations. Also, the interaction between the crisis response strategy that the company implements and the crisis type of companies (corporate ability vs corporate social responsibility) was discussed. In addition, the interaction between the messages (abstract vs. concrete) of public interest associated marketing implemented prior to crisis situations and the crisis response strategy implemented after crisis situations was discussed. And these results were reviewed to see if the same result can come out after controlling the involvement on consumer's public interest associated marketing as a covariate. The main results of this study are as follows. First, regarding the crisis response strategy, in the company's crisis response strategy, the receptive attitude was more favorable for the consumer's attitude than the defensive attitude. Second, it was seen that there is a significant interaction between the crisis response strategy of companies and the crisis type of companies. Third, it was seen that the crisis response strategy of companies has a significant interaction with the message type of public interest associated marketing. Lastly, the involvement showed a significant effect as a covariate and the interaction between the crisis response strategy of companies, the crisis type of company and the message type of public interest associated marketing can be confirmed even after controlling the involvement. In the conclusion of the study, the direction on implications, limitations and future.

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6th Industry Management Body Develop Managerial and Technical Level Metrics - by Applying AHP Analysis - (6차산업화 경영체 경영.기술수준 평가지표 개발 -AHP 분석을 적용하여-)

  • Seo, Yoon Jeong;Park, Jeong Woon;Han, Sang Yeon;Hwang, Dae Yong;Yang, Jung Hyun
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.8 no.4
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    • pp.177-191
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    • 2013
  • 6th Industry reduced agricultural income and rural areas, the economic downturn is going to be activated is attracting attention as an alternative. 6th industry means that the integrated or linked, the manufacture and processing of secondary industry based on primary industry, the distribution and service of tertiary industry. Park Geun-hye government to realize the creative economy in agriculture as an alternative to specifically evaluate the 6th industries and suggests various policy alternatives. In addition, to support the development of models and analysis of best practices, including sleep studies are in progress. However, the 6th Industry management body for performing management level, technical level, the leader in comprehensive evaluation of competencies and indicators on the development of an evaluation study is insufficient. In this regard, the present study performed 6th industry management body for the management level, technical level, the leader competency evaluation indicators to develop a comprehensive evaluation by utilizing AHP method was developed indicators. The results achieved in Korea As different countries and the FTA as cheap agricultural imports increased 6th industry revenues associated with the management body is very likely to be worse. The endless competition to survive in the most important of the strategy for each individual project management body to operate on their own, rather than to strengthen internal capacity by strengthening linkages with other industries, products, and services that promote the sale will be. This also is that you need to improve revenue management body. Thus, all 6th industry management body at the location of their efforts to gain the trust of consumers will require, moreover, for each management body to build cooperation between the various measures will be sought. In addition to the smart era rapidly changing needs of customers, depending on the life cycle of products and services are getting faster and the new consumer is getting more and more tend to find new products. Thus, customers and management body 6th industry changes quickly and accurately predict market trends, and also to market new products and services that further efforts would be needed.

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A Study on the Influence of the Selective Attributes of Home Meal Replacement on Perceived Utilitarian Value and Repurchase Intention: Focus on Consumers of Large Discount and Department Stores (HMR(Home Meal Replacement) 선택속성이 지각된 효용적 가치, 재구매 의도에 미치는 영향에 관한 연구: 대형 할인마트와 백화점 구매고객을 대상으로)

  • Seo, Kyung-Hwa;Choi, Won-Sik;Lee, Soo-Bum
    • Journal of the East Asian Society of Dietary Life
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    • v.21 no.6
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    • pp.934-947
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    • 2011
  • The purpose of this study is to analyze products for good taste and convenience, which become an engine to constantly create customers. In addition, this study is aimed at investigating the relationship between the selective attributes of Home Meal Replacement, the perceived utilitarian value, and the repurchase intention, and drawing new suggestions on the Home Meal Replacement market from a new marketing perspective. Based on a total of 215 samples, this study reviewed the reliability and fitness of the research model and verified a total of 5 hypothesized using the Amos program. The result of study modeling was GFI=0.905, AGFI=0.849, NFI=0.889, CFI=0.945, and RMR=0.0.092 at the level of $x^2$=230.22 (df=126, p<0.001). First, the food quality (${\beta}$=0.221), convenience (${\beta}$=0.334), packing (${\beta}$=0.278), and employee service (${\beta}$=0.204) of home meal replacement consideration attributes had a positive (+) influence on perceived utilitarian value. Second, perceived utilitarian value (${\beta}$=0.584) had a positive (+) influence on repurchase intention. The factors to differentiate one company from other competitors in terms of the utilitarian value are the quality of food, convenience, wrapping, and services by employees. This study has illustrated the need to focus on the development of a premium menu to compete with other companies and to continue to research and develop nutritious foods that are easy to cook. Moreover, the key factors to have a distinct and constant competitive edge over other companies are the alleviation of consumer anxiety over wrapping container materials, the development of more designs, and the accumulation of service know-how. Therefore, it is necessary for a company to strongly develop the key factors based on its resources as a core capability.