• Title/Summary/Keyword: 성과척도

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The Service Quality Measurement of Apparel Stores (의류 점포의 서비스 품질 척도)

  • 김가영
    • Journal of the Korean Society of Costume
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    • v.48
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    • pp.169-182
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    • 1999
  • This study was aimed at comparing service quality measurements of apparel stores. It Also presented an outcome to a company which service measurement worked better and more efficient. Four measures were used in this research such as SERVQUAL, SERVPERF, weighted SERVQUAL and weigthe SERVPERF. In the empirical research statistical data were collected in June of 1998. The subjects in the study were 244 women in their 20s. The SPSS was used to analyze data, Frequency percentage points Factor Analysis Cronbach's a and regression were put into use in the study. From the result of it the SERVPERF was proven to have a good reliability and validity. It also well described an overall service quality of apparel stores. The SERVPERF is found out to be one of the best measurement in this study.

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Small diagnostic scale for internet addiction (인터넷 중독 자가진단 소형척도 개발)

  • Oh, Kwang-Sik
    • Journal of the Korean Data and Information Science Society
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    • v.21 no.6
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    • pp.1203-1209
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    • 2010
  • Internet addiction is a serious social problem in information society. The purpose of this study is to develope a small diagnostic scale in order to detect internet addiction easily. The reliability and validity of K-scale and Kimberly Young-scale is investigated. Five small diagnostic scale is suggested by factor analysis and regression. The comparision of these small scale is established by correlation coefficient, chi-square test, gamma value of concordance in contingency table. In view of reliability and validity, we suggest a small diagnostic scale. The results of this study may be useful to detect internet addiction by oneself.

Performance evaluation of quality management activity using activity based costing (활동중심원가계산을 이용한 품질관리활동의 성과평가)

  • 이홍우;이진춘
    • Journal of Korea Society of Industrial Information Systems
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    • v.7 no.1
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    • pp.1-9
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    • 2002
  • Though Quality Management(QM) is key determinant for corporate success as shown in Jappanese cases, however, its performance wasn't translated into the context of profitability, which is a good managerial means. Meanwhile the quality cost theory is a different attempt to measure the quality management performance with a financial scale, which doesnot have a reasonable measure. This study suggests a new approach to measure the performance of quality management using ABC(Activity-based Costing), and explains its usefulness with a case study.

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Development and validation of Korean employment hope scale(K-EHS) as a evaluation tool for self-sufficiency programs (정서적 자활 성과 지표 도입 연구 : 한국형 고용 희망 척도(Korean Employment Hope Scale: K-EHS) 개발과 타당도 검증)

  • Choi, Sangmi
    • Korean Journal of Social Welfare Studies
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    • v.48 no.2
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    • pp.97-119
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    • 2017
  • The current study aims to validate Employment Hope Scale (EHS), a dimension of Psychological Self-Sufficiency (PSS) scale, among self-sufficiency program participants in South Korea. Self-sufficiency has been understood primarily from an economic perspective in both policies and studies, with which the process participants changes has been ignored and neglected. This study suggests psychological approach to self-sufficiency programs for the paradigm shift to 'client-centered' practice. In this regard, this study tests the validity of EHS using exploratory factor analsysi (EFA) and confirmatory factor analysis (CFA) in South Korea, developed from a bottom-up client-centered approach and found a 4-factor 17-item structure as Korean EHS(K-EHS). The study results indicate that the K-EHS can be used as a valid supplementary process evaluation tool for self-sufficiency programs.

CEP-CFP Relationship and Its Moderators : A Meta-analysis (환경성과와 재무성과 간의 관련성과 조절요인에 관한 메타분석)

  • Yook, Keun-Hyo
    • Journal of Environmental Policy
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    • v.13 no.1
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    • pp.25-47
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    • 2014
  • We examined the heterogeneity in the financial -environmental performance nexus, carrying out a meta-analysis of 48 outcomes from 26 empirical studies. Multiple correspondence analysis (MCA) was performed in this study to facilitate the analysis of the structural relationship among an array of study characteristics. As expected, the results of analyzing the multiple studies of the general corporate environmental performance and financial performance link suggested a significant positive relationship. Some of the results of the moderator analysis suggest that empirical studies using self-reporting measurement and structural equation method benefited from environmental performance as much as or more than the archival and regression method.

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An Improved Fractal Color Image Decoding Based on Data Dependence and Vector Distortion Measure (데이터의존성과 벡터왜곡척도를 이용한 개선된 프랙탈 칼라영상 복호화)

  • 서호찬;정태일;문광석;안상호;권기룡
    • Proceedings of the Korea Multimedia Society Conference
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    • 1998.04a
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    • pp.116-121
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    • 1998
  • 본 논문에서는 데이터의존성과 벡터왜곡척도를 이용하여 개선된 칼라영상을 복호화하였다. 프랙탈 칼라영상의 복원방법은 Zhang과 Po의 벡터왜곡척도를 이용한 R, G, B 칼라 성분간의 상관관계를 고려하여 부호화한 압축파일을 사용하여 수렴될 복원영상을 독립적인 반복변환에 의해 수렴되는 영역과 데이터의존성을 갖는 영역으로 분류하여 데이터의존성 부분이 차지하는 만큼 복호화 과정에서 불필요한 계산량이 제거되었고, R 영역에서 검색한 데이터 의존영역을 G, B 영역에 그대로 사용하여 고속복호화가 가능하였다.

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A Study on the Determinants for Measuring Performance of the Electronic Goods Distribution Channel (전자유통경로의 성과평가 척도에 관한 연구)

  • 황호종
    • The Journal of Information Technology
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    • v.2 no.2
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    • pp.1-12
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    • 1999
  • The purpose of this study is to classify the determinants of channel performance and to reveal the contribution of classified performance factor on the total distribution performance of individual channel members. The empirical results of this study confirm that channel member performance is too rich and complex to be accurately reflected in a single item or even limited domain performance measures. The respondents in our sample monitored a lot of different facets of performance, indicating their belief in the multidimensional nature of performance. Our finding that outcome-based monitoring was particularly pervasive was not surprising given that managerial attention to end results is expected since those results are necessary for continued survival of the dealership. However, the dealership owner were not content to rely exclusively on these outcome performance indicators. They also gathered information on the efforts and activities that lead to those outcomes as well as other facets of information such as customer satisfaction and selling skills of salesperson. Limiting the definition and measurement of performance to outcomes only, or to a single item measure would have failed to capture important facets of performance, and could distort he relationship between the managerial variables and performance.

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An Evaluation Method for R&D Projects in Telecommunication and Broadcasting (방송통신 연구성과 측정지표 및 척도 도출 연구)

  • Lee, Un-Kon;Kim, Kyung-Kyu;Ryoo, Sung-Yul;Yoo, Young-Soo
    • The Journal of Society for e-Business Studies
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    • v.17 no.2
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    • pp.165-187
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    • 2012
  • Improvements on the incumbent R&D project management structure and performance evaluation criteria in the telecommunication and broadcasting area have been called for. There have been attempts to develop alternative R&D project performance evaluation criteria. In an attempt to develop an alternative measure, this study integrates two different perspectives on R&D projects and various criteria currently being used by many foreign and domestic institutes. As a result, we have developed an alternative R&D project performance evaluation instrument. Then, we have applied the instrument to Korean cases in order to validate it. The new R&D project performance evaluation criteria can contribute to an improvement on the management of R&D projects in the telecommunication and broadcasting area.

우리나라 주식형 펀드의 투자성과에 관한 실증적 연구

  • Jo, Dam
    • The Korean Journal of Financial Management
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    • v.11 no.2
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    • pp.109-130
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    • 1994
  • 이 논문에서는 3대 투자신탁회사의 주식형 펀드의 투자성과를 측정하고자 하는 데 목적이 있다. 추가적으로 자산운용의 실무적 현실을 고려하여 각 펀드의 속성(주식편입비율 한도, 대상투자자, 운용회사)의 차이가 투자성과와 어떤 관련을 갖고 있는가를 분석함으로써 투자신탁에 내재하는 도덕적 위해의 문제를 노출시켜 보고자 한다. 이 논문에서는 우리나라 3대 투신사의 29개 주식형 펀드에 대한 1984. 2분기${\sim}$1993. 1분기의 분기수익률 자료를 사용하여 시장예측능력과 포트폴리오 선택 능력을 측정하였다. 시장예측능력의 척도로서 Henriksson & Merton(1981)이 제시한 척도를 사용하였으며, 선택 능력의 척도로서 Treynor & Black(1973)의 평가비율과 Fama(1972)의 순선택능력 을 사용하였다. 그 결과 자산운용을 담당하는 투신사와 주식편입비율 한도에 관계없이 주식형 펀드들의 시장예측능력과 선택능력 모두가 음의 값을 보이 고 있다. 예외적으로 외국인전용 펀드의 투자성과는 내국인을 대상으로 하는 투자신탁에 비하여 다소 우수한 성과를 보이고 있다. 표본으로 사용한 5개 외국인전용 펀드는 다른 펀드와 마찬가지로 음의 시장예측능력을 보여주고 있으나, 평가비율은 다른 포트폴리오들과는 달리 양의 값을 갖고 있고, 이들의 순선택능력은 음의 값을 보이긴 하지만 다른 포트폴리오보다 그 절대 값이 보다 작다. 이러한 결과는 외국인전용 펀드의 포트폴리오선택능력이 보다 우수하였다는 것을 의미한다. 외국인전용펀드가 보다 나은 선택능력을 보여준 이유는 이들이 투자자문위원회라는 감시 장치를 갖고 있기 때문인 것으로 판단된다. 환언하면 국내투자자용 펀드의 열등한 투자성과는 감시장치가 없는 데 따른 일종의 도덕적(道德的) 위해(危害)로 해석된다.

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