• Journal of the Korea Academia-Industrial cooperation Society
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• v.8 no.3
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• pp.654-659
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• 2007

This study suggests a measure method for measuring variables that are used for hotel corporations' CRM performance. For this purpose, I present a combined method between factor analysis and AHP(Analytic Hierarchy Process) analysis. Factor analysis gives us a result that shows a group of highly correlated variables and another group of less correlated variables. Thus, factor analysis can only give information of factor categorization. Although researchers add ANOVA analysis or regression analysis, these efforts can not connect its results with factor analysis. Therefore, In hotel CRM performance analysis, calculation of each factor's importance is strongly required. For that reason, I suggest a method that combines AHP analysis with factor analysis for Hotel CRM performance measurement.

• The Journal of the Korea Contents Association
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• v.12 no.10
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• pp.418-429
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• 2012

In this research, we analyzed empirically whether the valuation and compensation factor being moderating variable played the role of adjuster between KMS adoption factor(organizational factor, knowledge Informational factor, user factor) and business performance. The results of this research are as follows. First, The valuation and compensation factor affects the usage of KMS in case of organization's flexibility, trust, suitability of knowledge, degree of functional provision and perceived benefit. But it does not affect the usage of KMS in case of easiness of usage and user expertise. Second, The valuation and compensation factor affects the user's satisfaction of KMS in case of organization's flexibility, trust, degree of functional provision and user expertise. But it does not affect the user's satisfaction of KMS in case of suitability of knowledge, easiness of usage and perceived benefit.

• Proceedings of the Korean Nuclear Society Conference
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• 1997.05b
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• pp.618-623
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• 1997

원자력연구개발중장기계획사업은 초대형ㆍ장기국가연구개발사업으로서 계획의 성공은 물론, 연구개발 성과가 스핀오프를 통하며 국가 산업 및 경제발전에 충실히 기여해 줄 것을 요청 받고 있다. 이러한 맥락에서 본 연구는 원자력연구개발성과가 민간부문으로 기술이전되는 스핀오프의 성과와 영향요인을 규명하고 그 성과를 증진시키기 위한 방안을 도출하기 위해서, 본 연구는 기술제공자요인, 기술도입자요인 및 상호요인으로 구성된 개념적 모형을 설정하고 12개의 사례에 대해서 심층면담과 설문을 통해서 자료를 수집하였으며, 스피어만 상관관계분석을 통해서 스핀오프 영향요인과 그 성과간의 상관관계를 검증하였다. 원자력연구개발 결과의 스핀오프는 연구결과의 활용 증진을 통한 국가발전에 기여하고, 연구조직의 연구경쟁력을 강화시킬 수 있도록 원자력기술혁신 전략의 일환으로서 체계적으로 추진되어야 한다.

• Journal of Service Research and Studies
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• v.5 no.2
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• pp.1-13
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• 2015

This study deduced an effect produced on the export performance of ICT company through precedent study. And the importance of each factor was analyzed, regarding the deduced influencing factors. And influencing factors in the export performance of ICT export companies were presented at a practical level on the basis of analysis results. According to the results of analysis, with regard to the influencing factor in the export performance of ICT company, companies' factors were interpreted as the most important influencing factor among the 1st hierarchical factors. According to the results of analysis after setting 12 factors for the 2nd hierarchical factor, 4 factors including export experience, CEO's market orientation, marketing strategy, and export market attractiveness were interpreted as very important factors. Therefore, it was possible to find that, with regard to the influencing factor in the export performance of ICT company, above all, enterprise internal factors- i.e., companies' factors, marketing factors- were more important influencing factors.

• The Journal of the Korea Contents Association
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• v.13 no.12
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• pp.786-796
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• 2013

The purpose of this study was to search for approaches towards the improved the job performance of the community child center workers, by analyzing relations between their job performance and its concerned variables. For that purpose, the investigator searched the characteristics of variables and relations among the variables and empirically analyzed the factors affecting the job performance. As a result, there were significant differences in job performance according to the empowerment, network and job characteristics. The results of hierarchical regression analysis reveal that changes to each of the models were checked by introducing a new group of variables in each stage. Then the influences of the variables including the empowerment, network and job characteristics on job performance were tested through the influence and significance of the variables and the changing explanatory power of the entire models.

• 한국경영정보학회:학술대회논문집
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• 2007.11a
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• pp.52-57
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• 2007

본 연구는 IT아웃소싱 서비스 공급기업의 관계 성과를 조명하기 위하여 성과를 사회적 기술적 측면으로 접근하고 이에 대한 영향 요인으로 파트너십 형성 요인과 파트너십을 성장 강화시키는 요인에 대한 다중회귀분석을 실시하였다. 성공적인 아웃소싱은 서비스 고객사와 서비스 공급사간의 지속적인 의사소통은 물론 상호간 위험과 이익을 공유하며 필요시 서로 상생할 수 있는 파트너십 관계로의 관리가 요구되고 있음을 탐색하고자 하였다.

• 한국IT서비스학회:학술대회논문집
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• 2006.05a
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• pp.78-87
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• 2006

본 연구에서는 가상커뮤티니 성과의 영향요인들에 관하여 보다 포괄적이고 객관적으로 파악할 수 있도록 (1)가상커뮤니티 성과의 영향요인에 관한 현재까지의 대부분의 연구에 대한 이론적 고찰을 통해 (2)가상커뮤니티 성과의 영향요인에 관한 12개의 변수와 51개의 측정지표를 도출하였으며, (3)가상커뮤니티 사용자들에 대한 설문조사와 Lisrel 분석을 통하여 도출된 연구모형을 실증적으로 검증하였다.

• Journal of Korea Society of Industrial Information Systems
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• v.21 no.1
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• pp.83-92
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• 2016

This paper is intended for small businesses, and small-scale empirical analysis of the peripheral region has a research model of the relationship between consulting factors that are studied in various aspects of the existing and business performance. In other words, a model that is presented in the study with reference to the existing verification as to whether any association exists between management consulting factors and business performance targets in wonju region auto parts production enterprises. Consulting factors were modeled separately by the consumer and supplier factors as business performance and financial performance were divided into non-financial performance, we designed the model parameters as set by the corporate culture. Research consulting consumer factors and supplier factors business performance (financial and non-financial) showed that having a significant impact on corporate culture, set as a parameter also having a positive effect on business performance It showed that.

• Proceedings of the KAIS Fall Conference
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• 2008.05a
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• pp.68-72
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• 2008

최근 들어서 병원에서도 일반 기업에서와 같이 CRM시스템의 구축 및 운용 사례가 늘고 있다. 이런 환경에서 병원의 CRM 시스템의 구축 및 운용 현황에 관심을 갖는 것은 당연하다 할 것이다. 본 논문에서는 이와 같이 구축 운영 중인 병원 CRM 시스템의 성과를 측정하기 위한 분석 방법에 대해서 연구하였다. 이를 위해 선행 연구를 통한 CRM의 성공 요인을 도출하고, 실증분석을 통해 요인 분석의 타당성을 분석하였다. 요인 분석 결과 도출된 요인의 중요성의 측정을 위해서는 요인 간 중요도를 측정할 수 있는 AHP 기법을 적용하였다. 이는 요인의 분류 외에는 측정변수의 가중치 등의 주요 정보를 제공하지 못한다는 요인 분석방법론의 단점을 보완하기 위함이다. 결과적으로 본 연구를 통해서 병원의 CRM시스템의 운용 성과를 측정하기 위한 주요요인 도출과 가중치 분석을 통해 병원의 고객관리시스템의 운용 성과를 합리적으로 측정할 수 있는 지표를 제공하였다.

• The Journal of the Korea Contents Association
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• v.18 no.6
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• pp.667-678
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• 2018

The purpose of this study is to investigate empirically the factors affecting the research results of humanities and social sciences based convergence research. For this purpose, personal characteristics, research environment factor, researcher factor, research team factor, and support agency factor were set as influence factors of convergence research. Survey was conducted for researchers who are conducting research on humanities and social sciences based convergence research. As a result, it was found that factors influencing research on humanities and social sciences based convergence were researcher factor, supporting agency factor, research environment factor(major), and the influence of these factors on convergence research result was 51.6%. The implications of the research results are as follows: First, when performing the convergence research based on humanities and social science, individual factor of the researcher is more important than the factor of the research team in the performance of convergence research. Second, the support organization can improve the convergence research result through continuous management of convergence research results. Third, the research field (major) of the researcher also influences the performance of the convergence research. Therefore, the research field (major) should be considered important in the formation of the convergence research team.