• Journal of Convergence for Information Technology
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• 제10권2호
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• pp.109-115
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• 2020

This study is for analyzing and verifying of impact and effect for undergraduate's leadership through the Servant Leadership curriculum. The Servant Leadership's lecture and period for this study has been done for 15th week, and 2 hours for each week. To verify the effectiveness of the Servant Leadership, we've composed 2 different groups and compared the results of the preliminary inspection and post-test, then analyzed the differences of the preliminary inspection and post-test with focusing on the research hypothesis. Statistical treatment of this study made use of the statistical program SPSS/WIN 22.0, and the method of analysis was done with factor analysis for validity verification of each factor. We used Frequency analysis like frequency and percentage about the generalities of the subject. Looking at the investigation of this research, the overalls such as the University Facilities, curriculum, professor and a school report was higher after training than before training the general programs, On the other hand, friendship and major got lower after training than before, but appeared no significant difference in the statistics. The whole leadership has appeared as heighten after education than before, through the servant Leadership's lecture Empowerment and personality were appeared as heighten after education than before, and Similarly on Human relations.

• Journal of Service Research and Studies
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• 제10권2호
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• pp.77-89
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• 2020

This study analyzed the effect of Servant Leadership on leader trust and job engagement for the lower-level leader in airline crew occupations with the aim of identifying the possibility of establishing the theoretical framework of Servant Leadership in the service industry. As a result of the regression analysis, it was found that the social learning dimension of Servant Leadership has greater influence than the social exchange dimension on the leader trust, while the influence on job engagement is the opposite. The results of this analysis can be interpreted that trying to learn the words and actions of the Servant Leader is more effective in further consolidating the trust of the subordinates in the leader. On the other hand, the Servant Leader's words and actions for social exchange are inferred to have more influence on the job engagement. This study is targeted at air transport services, exposing limitations to the generalization of research results. Throughout leadership research and organizational research, including Servant leadership, further studies applying the social learning theory and social exchange theory presented in this paper are expected to produce theoretical results that will lead to the emergence of a new framework for research analysis.