• The Journal of Korean Institute of Communications and Information Sciences
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• v.34 no.9A
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• pp.685-696
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• 2009

The requirements of the NGA are to provide broader bandwidth, higher splitting ratio, and longer reach than those of the current FTTH. In the TDMA PON accounting for large percentage in the total FTTH, the increase in distance between the OLT and the ONU leads to the increase in propagation delay and in packet delay three times more than the propagation delay. It is because a packet arrived in the ONU is handled through bandwidth request, grant, and transmission. To reduce the increased packet delay, the OLT have to reduce the cycle time. However, it will cause increased overhead and reduced link efficiency. In this paper, we investigate several problems in TDMA PON when the subscriber access network extended to 60 or 100 Km reach as a NGA goal and provide a method that determines an optimal cycle time to satisfy QoS for delay sensitive traffics. In particular, we suggest a variable equalized round trip delay method and a variable cycle time method. It is shown that the former reduces the packet delay and the latter increase the link efficiency.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.35 no.4A
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• pp.360-370
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• 2010

In this paper, a distributed beamforming problem is considered in an amplify-and-forward (AF) wireless relay network consist of multiple source-destination pairs and relaying nodes. To exploit degree of freedom of the number of beamformers, in the first step, we proposed that the sources transmit their signals through orthogonal channels. During the second step, the relays transmit their received signals multiplied by complex weights to amplify and compensate for phase changes introduced by the backward channels through one common channel. The optimal beamforming vectors are obtained through minimization of the total relay transmit power while the signal-to-interference-plus-noise ratios (SINRs) at the destinations are above certain thresholds to meet a quality of services (QoSs) level. In the numerical example, it is shown that the proposed scheme needs less transmit power for moderate network data rates than other schemes, such as space division multiplexing or time-division multiplexing scheme.

• Journal of Digital Contents Society
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• v.19 no.5
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• pp.917-926
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• 2018

In recent years, it has been supporting sustainable growth to be a longevity company such as training, consulting, finding and rewarding excellent companies, and tax support for the smooth family business succession of family businesses. The smooth family business succession of these companies has positive effects such as maintaining and improving technological competitiveness, maintaining stable employment, creating long-term investment and new jobs. However, since the concept of the family dominant business is still unfamiliar in Korea, the research on the family dominant business is also insufficient. Now, as family dominant business have a very high share in the national economy, there is a need for research on family dominant business in Korea. Therefore, this study conducted an empirical research on succession process consulting satisfaction of family business centered on small business owners and analyzed the difference of it.

• Journal of Korea Society of Digital Industry and Information Management
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• v.7 no.4
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• pp.183-198
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• 2011

With the recent development of IT technology, the existing contents have been digitalized through various distribution channels. Accordingly, a lot of studies have been done in order to figure out the distribution and features of digital contents, In these studies, however, categorical characteristics of digital contents were not considered ; most of the previous researchers saw digital contents as only a single item or focused on some contents within particular part such as movie, music, etc. So, this study divides digital contents into movies, music and texts. I was going to study which factors affect Customer Satisfaction in relation with the kind of contents. With SERVQUAL as independent variables, which affect the Customer satisfaction, I used five factors :Design Quality, Information Quality, Security Quality, Communication Quality and Transaction Quality. As for the detailed items, I corrected them with Open-End Question and Pre Survey Research, which are more fit into the features of digital contents. This research conducted Principle Component Analysis, Reliability Test, Correlation Analysis and Regression Analysis. I verified that each factor of Service Qualities has a positive effect on Customer Satisfaction. Moreover, the factors of the effect are different according to the kind of digital contents. This paper was added Exploratory Study to find the best distribute channel. For the study, I search the possible distribute channel in each digital contents and their characteristic.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.17 no.2
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• pp.159-164
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• 2017

Existing employment information system is the result of a number of lists list exists is difficult to determine at a glance when a user searches for a desired jobs. The service used for the strengthening and enhancement of job satisfaction, job seekers in the problems of the existing system, there is a need to improve measures for improving the quality of the environment. In this paper, we developed a system using a mashup Jobs feature that allows users to easily and conveniently search the various regions, the conditions specific jobs you want on the web map. In this paper, we collect the RSS of employment related information from many employment information providers, and we have a mashup function that makes it easy and convenient to search various regional and conditional job information desired by the user on the web map I have developed a job information system that I used.

• International Commerce and Information Review
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• v.6 no.2
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• pp.361-384
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• 2004

Recently the port logistics service has been recognized as a important function of the international logistics, therefore, a lot of papers have been issued concerning the measurement of the service quality of that. But in spite of variety of papers, we can not find out the papers concerning the model of the synthetic customer satisfaction. And also the most of papers concerning the customer satisfaction of service quality have been focused not by cognitive evaluation of the customer, but by affective response. In this thesis, the authors are postulating the model and hypothesis to achieve the research by using the Gr$\"{o}$nroos's model. In order to research the relationship between the port logistics service quality and the customers satisfaction, we are selecting the shipping companies located in Busan and Kwangyang as purchaser and the loading and unloading companies as supplier, and the questionnaires was performed to them. In the result of the empirical study, the technical quality of the port logistics service are affecting directly on the customer satisfaction, but the functional quality are affecting not directly on the customer satisfaction. And also the customer response(affective response) has been proved that it has been exercised as a intermediate role between the port logistics service quality and the customer satisfaction. Therefore it is proved that the affective response of the customer has been exercised a crucial role in the course of supplying the port logistics service.

• Journal of the Korea Institute of Building Construction
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• v.10 no.1
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• pp.91-99
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• 2010

The purpose of this study was to present the 6 sigma technique in construction projects, and to review the possibility of 6 sigma introduction. DMAIC (Design, Measure, Analyze, Improve, Control) methodology was used to increase the utilization of TIMS (Technology Information Management System). The results of this study were as follows. The introduction of the 6 sigma technique was very effective in the construction industry, but there were many difficulties in its application because of the characteristics of construction. As the 6 sigma technique emphasizes management based on data, it is essential to accumulate historical data and to achieve the standardization of the construction business process. Furthermore, it is necessary to apply 6 sigma for the competitiveness of the construction industry, and the development of suitable 6 sigma methodology for the construction industry is required.

• The KIPS Transactions:PartC
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• v.9C no.6
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• pp.865-874
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• 2002

HTTP (HyperText Transfer Protocol) is a transfer protocol used by the World Wide Web distributed hypermedia system to retrieve the objects. Because HTTP is a connection oriented protocol, it uses TCP (Transmission control Protocol) as a transport layer. But it is known that HTTP interacts with TCP badly. it is discussed about factors affecting the performance or HTTP over TCP, the transaction time obtained by the per-transaction TCP connections for HTTP access and the TCP slow-start overheads, and the transaction time for T-TCP (Transaction TCP) which is one or methods improving the performance or HTTP over TCP. Average waiting time and average turnaround time are important parameters to satisfy QoS (Quality of Service) of end users. Formulas for calculating two parameters are derived. Such formulas can be used for the environment in which each TCP or T-TCP transaction time is same or different. Some experiments and computational experiences indicate that the proposed formulas are well acted, can be applied to the environment which the extension of bandwidth is necessary, and time characteristics of T-TCP are superior to that of TCP. Also, the load distribution method of web server based on the combination of bandwidths is discussed to reduce average waiting time and average turnaround time.

• The Journal of Industrial Distribution & Business
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• v.10 no.4
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• pp.67-76
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• 2019

Purpose - This study attempted to construct and validate a structural model of the relationship between the quality of medical services, perceived risk, reputation and customer satisfaction, which is the main concept of the relationship between large hospitals as well as small and medium hospitals and medical consumers. Through this verification, the small and medium hospitals are to find the way for wise coping in competitive situation with large hospitals. Research design, data, and methodology - This research developed a hypothesis by constructing a structural equation that reaches the satisfaction and the relationship between reputation of perceived risk and perceived risk of service quality perceptions of customers of small and medium hospitals. Research data were collected through a questionnaire survey of respondents who had medical service experience from small and medium hospital. A total data of 252 respondents were used as the sample for the final analysis and analyzed using SPSS 23.0 and AMOS 23. Results - As a result, the relationship of quality of medical service, reputation, and customer satisfaction among small and medium hospitals was consistent with the results of precedent studies, and the perceived risk has a significant impact on reputation, so the greater the perceived risk, the higher the preference for reputable medical institutions as large hospitals. In addition, it was found that the direct route from perceived risk to customer satisfaction was not significant, and reputation was found to have a full mediating effect on perceived risk and customer satisfaction. Customers who use small and medium hospitals prefer to use reputable medical institutions if their perceived risk is high, which is different from risk perception when specific targets are specified. Conclusions - In terms of the effect from customer satisfaction, not only the path of perceived risk → reputation → customer satisfaction, but also the quality of service quality → reputation → customer satisfaction. These findings suggest that small and medium hospitals are appropriately responding to competition with large hospitals, rather than focusing on the perceived risks and reputation of customers in establishing and utilizing competitive strategies to create new customers and preserve existing customers.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.42 no.3
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• pp.131-141
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• 2019

Recently the business environment surrounding the financial investment industry is changing rapidly, and the demands of customers (diversity and the cycle of change etc.) are getting shorter. In this context, it can be said that companies are forced to adopt an agile management environment. In particular, non-face-to-face channels, including MTS, is adopting the agile system into the digital finance sector from a company-wide and strategic perspective. This study analyzed the effects of MTS services' environment quality on customer satisfaction and continuous intention to use for MTS users who are rapidly increasing under the agile management environment in the financial investment industry. This study surveyed the quality of service environment (accessibility, convenience, design, security), customer satisfaction, and continuous intention to use for 350 MTS users. First, accessibility, convenience, and security of MTS service environment quality had a positive effect on customer satisfaction, and design was rejected Second, customer satisfaction has a positive effect on continuous intention to use. Third, convenience and security of MTS service environment quality have positive effects on continuous intention to use, and accessibility and design were rejected. The results of this study, together with demographic analysis, are expected to provide useful implications for MTS activation studies and securities firms' strategies.