• Title/Summary/Keyword: 서비스 신뢰도

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Analysis of Propagation Characteristics in 6, 10, and 17 GHz Semi-Basement Indoor Corridor Environment (6, 10, 17 GHz 반지하 실내 복도 환경의 전파 특성 분석)

  • Lee, Seong-Hun;Cho, Byung-Lok
    • The Journal of the Korea institute of electronic communication sciences
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    • v.17 no.4
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    • pp.555-562
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    • 2022
  • This study measured and analyzed the propagation characteristics at frequencies 6, 10, and 17 GHz to discover the new propagation demands in a semi-basement indoor corridor environment for meeting the 4th industrial revolution requirements. The measured indoor environment is a straight corridor consisting of three lecture rooms and glass windows on the outside. The measurement scenario development and measurement system were constructed to match this environment. The transmitting antenna was fixed, and the frequency domain and time domain propagation characteristics were measured and analyzed in the line-of-sight environment based on the distance of the receiving antenna location. In the frequency domain, reliability was determined by the parameters of the floating intercept (FI) path loss model and an R-squared value of 0.5 or more. In the time domain, the root mean square (RMS) delay spread and the cumulative probability of K-factor were used to determine that 6 GHz had high propagation power and 17 GHz had low propagation power. These research results will be effective in providing ultra-connection and ultra-delay artificial intelligence services for WIFI 6, 5G, and future systems in a semi-basement indoor corridor environment.

A Study on the Development Plan for Nationwide Authority Control System based on National Authority Sharing System (국가전거공동활용시스템 기반의 국가 전거제어 체계 발전방안에 관한 연구)

  • Mihwa Lee;Sung Sook Lee
    • Journal of Korean Library and Information Science Society
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    • v.54 no.1
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    • pp.25-44
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    • 2023
  • This study was to prepare a development plan for nationwide authority control system based on national authority sharing system of NLK through the survey targeting on libraries which do not participate in the system. Six plans were suggested to establish a nationwide authority control system based on this survey. First, an authority data construction module and a module linked to the national authority sharing system should be developed. Second, describing external identifiers such as ISNI to the national authority sharing system is to provides reliability of data and to utilizes to build linked data. Third, it is necessary to prepare strategies for promoting the national authority sharing system and diversifying services. Fourth, both authority establishment and non-establishment show difficulties and diversity in the selection and description of authorized access point, so it is necessary to prepare rules related to authorized access points. Fifth, since the data described in authority records is not enough, it is necessary to improve and upgrade authority records by using bibliographic records. Sixth, it is necessary to educate librarians about the necessity and function of authority control. As such, this study is meaningful in that it investigated the current status and requirements of libraries that do not participate in the nationwide authority system and sought ways to establish a nationwide cooperative authority control system.

Factors Influencing Users' Payment Decisions Regarding Knowledge Products on the Short-Form Video Platform: A Case of Knowledge-Sharing on TikTok (짧은 영상 플랫폼에서 지식상품에 대한 사용자의 구매결정에 영향을 미치는 요인: TikTok의 지식 공유 사례)

  • Huimin Shi;Joon Koh;Sangcheol Park
    • Knowledge Management Research
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    • v.24 no.1
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    • pp.31-49
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    • 2023
  • TikTok, as a leading short video platform, has attracted many users, and the resulting attention generates immense business value as a platform to diffuse knowledge. As a qualitative and explorative approach, this study reviews the knowledge payment industry and discusses the influential factors of users' payment decisions regarding knowledge products on TikTok. By conducting in-depth interviews with ten participants and observing 95 knowledge providers' videos, we find that TikTok has significant business potential in the knowledge payment industry. By using the ATLAS. ti software to code the data collected from these interviews, this study finds that demander characteristics (personal needs), product characteristics (product quality), provider characteristics (the key opinion leader effect), and platform characteristics (platform management) are the four core categories that influence users' payment decisions regarding knowledge products on TikTok. A theoretical model consisting of the ten variables of emotional needs, professional needs, quality, price, helpfulness, value, charisma, user trust, service guarantee, and scarcity is proposed based on the grounded theory. The theoretical and practical implications of the study findings are also discussed.

How Does Smart-device Literacy Shape Privacy Concerns: The Moderation of Privacy and the Mediation of Online Social Participation and Information Veracity (스마트기기 활용역량과 프라이버시 우려: 온라인 사회참여 활동과 정보 사실성 판단 능력의 매개효과 및 프라이버시의 조절효과)

  • Hyeon-jeong Kim;Beomsoo Kim
    • Knowledge Management Research
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    • v.24 no.1
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    • pp.51-72
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    • 2023
  • Digital literacy is vital knowledge and ability of an individual in the information society. As the level of digital literacy increases, the interest in privacy protection increases. This change may hinder the use of digital technologies and services. This research examines (1) the mediating effect of online social participation and information veracity on smart device literacy and privacy concerns, and (2) the moderating effect of privacy literacy. Using Korean media panel survey data reported in 2020 and in 2021, this study analyzes the responses of 7,737 people who use smart devices and participate in online activities. SPSS and PROCESS Macro are used to test the research model and hypotheses. In the analysis of 2020 and 2021 survey, this research shows that smart device literacy has major effects on privacy concerns; confirms that the mediating effect of online social participation; moderated meditating effect of privacy literacy. Although information veracity is not significant in 2020, mediating and moderated mediating effects are found in 2021.

An Empirical Study on the Effect of International Standard Certification Execution and CRM Satisfaction on Business Performance in B2B Transaction (B2B거래에서 국제표준인증 실행과 CRM만족도가 사업성과에 미치는 영향에 대한 실증적 연구)

  • Kim, Chang-Bong;Park, Sang-An;Jung, Jin-Young
    • Korea Trade Review
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    • v.42 no.2
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    • pp.319-344
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    • 2017
  • The international standard certification evaluates the extend to which the supplier satisfies the international standard certification standards of the supplier of the product and the service, recognizes the quality assurance ability and reliability of the supplier, thereby resolving the international trade regulation that can occur to various fields and strengthening the network of the global partnership it is making an important contribution. Therefor, in this study, the survey was conducted on 153 companies of Korean import and export companies. The research method was empirically analyzed by the structural equation model. The results of the hypothesis test of this study are as follows. First, resource management factors among the international standard certification factors in the global trade supply chain integration had a positive effects on CRM satisfaction. Second, the measurement, analysis and improvement factors of international standard certification factors had a positive effects on CRM satisfaction. Third, CRM satisfaction has a positive effects on business performance. Through this study, it is concluded that the Korean import and export companies have an important role in improving the business performance of the global trade partners.

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Effects of Nonverbal Communication of Flight Attendants on Customer Engagement and Brand Intimacy (항공사 승무원의 비언어 커뮤니케이션이 고객 인게이지먼트 및 브랜드 친밀감에 미치는 영향)

  • Yuna Choi;Namho Chung
    • Knowledge Management Research
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    • v.24 no.2
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    • pp.185-209
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    • 2023
  • The air travel industry, which had shrunk with COVID-19, is gaining wings again. Accordingly, this study investigated whether non-verbal communication factors experienced through interaction with airline flight attendants for passengers who have traveled abroad within the past year through domestic airlines affect customer engagement and brand intimacy. A total of 285 samples were collected, and SPSS 28 and AMOS 26 programs were used to verify the reliability and validity of the research tool, the suitability of the model, and hypotheses. As a result of the empirical study analysis, it was confirmed that Paralanguage and Proxemics in non-verbal communication of flight attendants had a significant effect on customer engagement. Although it is different from the results of previous studies following changes in perspective after COVID-19, it once again confirmed the importance of airline crew communication in providing face-to-face services at the interface with passengers. In order to induce customer engagement, which is a new customer satisfaction management index. In addition, it was confirmed that customer engagement has a significant effect on brand intimacy. These results support the view that it is necessary to establish new customer management indicators of emotion and relationship marketing in the existing marketing centered on price reduction or securing loyalty. It was confirmed that interactions with flight attendants can contribute to customer engagement, and these results have important implications for those working in the air transportation industry.

A Blockchain Network Construction Tool and its Electronic Voting Application Case (블록체인 자동화도구 개발과 전자투표 적용사례)

  • AING TECKCHUN;KONG VUNGSOVANREACH;Okki Kim;Kyung-Hee Lee;Wan-Sup Cho
    • The Journal of Bigdata
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    • v.6 no.2
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    • pp.151-159
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    • 2021
  • Construction of a blockchain network needs a cumbersome and time consuming activity. To overcome these limitations, global IT companies such as Microsoft are providing cloud-based blockchain services. In this paper, we propose a blockchain-based construction and management tool that enables blockchain developers, blockchain operators, and enterprises to deploy blockchain more comfortably in their infrastructure. This tool is implemented using Hyperledger Fabric, one of the famous private blockchain platforms, and Ansible, an open-source IT automation engine that supports network-wide deployment. Instead of complex and repetitive text commands, the tool provides a user-friendly web dashboard interface that allows users to seamlessly set up, deploy and interact with a blockchain network. With this proposed solution, blockchain developers, operators, and blockchain researchers can more easily build blockchain infrastructure, saving time and cost. To verify the usefulness and convenience of the proposed tool, a blockchain network that conducts electronic voting was built and tested. The construction of a blockchain network, which consists of writing more than 10 setting files and executing commands over hundreds of lines, can be replaced with simple input and click operations in the graphical user interface, saving user convenience and time. The proposed blockchain tool will be used to build trust data infrastructure in various fields such as food safety supply chain construction in the future.

Exploratory Study on the Efficient Operation of Parcel Delivery Network with the Growth of Online Shopping Industries (온라인 쇼핑의 성장에 따른 택배물류 네트워크의 효율적 운영에 관한 탐색적 연구)

  • Lim, Hyunwoo;Lim, Jong Won;Yi, Hansuk
    • Asia Marketing Journal
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    • v.9 no.2
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    • pp.97-129
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    • 2007
  • The critical link between consumer-based internet ordering and the delivery of the product to the consumer is a key success factor in online shopping. Market areas of online shopping company implies the range of space where products ordered from online shopping can be physically delivered to customers distributed over space with reasonable shipping cost and lead time through the physical distribution network. The average rate of growth in online shopping is 36% per year in Korea for the last 5 years. But there are no maps available that describe sales/delivery density of online shopping, few researches are focused on the short-term/long-term adaptation to demand increase by online shopping. In this paper (1) Maps of trade area are described indicating the sales/delivery density around the nation. (2) Empirical researches suggested that short-term adaptation to demand increase resulted in price reduction and service in enhancement of service quality in local transportation. But the long-term adaptation on the parts of parcel delivery industry are to be investigated in future researches.

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A Freight Company Management Model based on Perception Difference between Freight Company and Consigned Vehicle Owners (화물자동차 회사와 위수탁차주의 인식차이에 기반한 화물자동차 운송회사 경영모델)

  • Park, Doo-Jin;Kim, Jung-Yee
    • Journal of Korea Port Economic Association
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    • v.39 no.3
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    • pp.91-105
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    • 2023
  • This paper identified the difference in perception of the consignment system between the freight company and the consigned vehicle owners, derived factors that urgently need to improve the difference in perception, and presented the basis for establishing a management model based on this. A management model based on the difference in perception of consigned borrowers was established, and research hypotheses were established to conduct reliability, validity, and confirmatory factor analysis, path analysis, and mediation effect verification. As a result of the analysis, out of 58 questions, 56 of the total 65 questions showed a difference in perception of the consignment system between trucking companies and consigned vehicle owners, and the questions were input as management model factors. As a result of conducting confirmatory factor analysis, path analysis, and mediating effect verification using only recognition data, 5 hypotheses were adopted, and it was analyzed that the factor had no mediating effect. It can be analyzed that the appropriateness of the compensation system affects the improvement of each other's relationship, and the improvement of each other's relationship leads to the improvement of transportation services. However, since the mediating effect was rejected because it was not significant, this effect should not be exaggerated.

AI-based stuttering automatic classification method: Using a convolutional neural network (인공지능 기반의 말더듬 자동분류 방법: 합성곱신경망(CNN) 활용)

  • Jin Park;Chang Gyun Lee
    • Phonetics and Speech Sciences
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    • v.15 no.4
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    • pp.71-80
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    • 2023
  • This study primarily aimed to develop an automated stuttering identification and classification method using artificial intelligence technology. In particular, this study aimed to develop a deep learning-based identification model utilizing the convolutional neural networks (CNNs) algorithm for Korean speakers who stutter. To this aim, speech data were collected from 9 adults who stutter and 9 normally-fluent speakers. The data were automatically segmented at the phrasal level using Google Cloud speech-to-text (STT), and labels such as 'fluent', 'blockage', prolongation', and 'repetition' were assigned to them. Mel frequency cepstral coefficients (MFCCs) and the CNN-based classifier were also used for detecting and classifying each type of the stuttered disfluency. However, in the case of prolongation, five results were found and, therefore, excluded from the classifier model. Results showed that the accuracy of the CNN classifier was 0.96, and the F1-score for classification performance was as follows: 'fluent' 1.00, 'blockage' 0.67, and 'repetition' 0.74. Although the effectiveness of the automatic classification identifier was validated using CNNs to detect the stuttered disfluencies, the performance was found to be inadequate especially for the blockage and prolongation types. Consequently, the establishment of a big speech database for collecting data based on the types of stuttered disfluencies was identified as a necessary foundation for improving classification performance.