• Title/Summary/Keyword: 서비스 구조

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데이터통신이 주도하는 통신서비스 산업

  • Jo, Jun-Il
    • Photonics industry news
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    • s.11
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    • pp.16-19
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    • 2002
  • 국내통신서비스 산업의 시장구조가 데이터통신 중심으로 급격히 전환되고 있다. 국내 통신서비스 산업은 2001년 14%대의 성장을 시현했으며,2002년에도 13%정도의 양호한 성장세를 이어나갈 전망이다. 유무선을 망라한 음성서비스 분야의 성장세 둔화에도 불구하고, 통신서비스 산업이 이러한 성장세를 유지할 수 있는 것은 정보화의 열기를 바탕으로 한 데이터통신 수요릐 급증에 힘입은 바 크다

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Features of Internet services and the architecture for Efficient FTP service (인터넷서비스의 특성과 효율적인 FTP서비스를 위한 구조)

  • 신상호;최문철;안순신
    • Proceedings of the Korean Information Science Society Conference
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    • 2001.04a
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    • pp.226-228
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    • 2001
  • 인터넷에서 여러 가지 서비스를 제공하기 위해서는 서버의 확장이 요구된다. 이때 여러 서버들에게 트래픽을 분배하는 방법에 따라서 확장성과 성능에 영향을 주게 된다. 각각의 서비스들의 특성을 알아본 뒤에 트래픽 분배에 있어서 필요한 사항과 각각의 서비스에 있어서 적합한 방법을 Layer4 Switch와 관련해서 알아본다.

A Performance Analysis of the MAC Protocol Considering the Cell Structures and the QOS in Wireless ATM Networks (무선 ATM 망에서 셀 구조 및 QOS를 고려한 매체 접근 제어 프로토콜의 성능 분석)

  • 안계현;박혁규;이동은;김영천
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.24 no.8A
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    • pp.1195-1207
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    • 1999
  • Wireless channel has high error rate and limited bandwidth. In order to guarantee the quality of service for multimedia through wireless channel, wireless ATM network requires the cell structure with error control schemes and an efficient medium access control protocol. In this paprt, an efficient medium access control protocol, which is considered of cell structure and the QOS, is proposed for wireless ATM networks. Many kinds of ATM cell structures are analyzed in terms of cell error rate and cell loss rate to choose the proper cell structures for this proposed MAC protocol. And a bandwidth allocation algorithm is also designed to satisfy the priority of services. The performance of proposed MAC protocol are evaluated in terms of channel utilization, call blocking and packet discard probability accotding to different kinds of cell structure through simulation.

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The Effects of Service Experience on Service Loyalty in Resort Service Setting: Causal Role of Corporate Image, Service Trust and Affective Commitment (리조트 서비스경험이 서비스충성도에 미치는 영향: 기업이미지, 서비스신뢰 및 감정적 몰입의 인과적 역할)

  • Choi, Chul-Jae
    • The Journal of the Korea Contents Association
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    • v.17 no.3
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    • pp.382-399
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    • 2017
  • The purpose of this study is to identify the structural relationship between service experience, corporate image, service trust, affective commitment and service loyalty in leisure service environment, and explain the causal role of corporate image, service trust and affective commitment. To this end, hypothesis was verified by structural equation model analysis using SPSS 23.0 and AMOS 20.0 statistical package. The result of the study as follows: First, service experience influenced corporate image and service trust but not affective commitment. Second, corporate image influenced service trust and service loyalty but not affective commitment. Third, service trust influenced affective commitment and service loyalty, Finally, affective commitment affected service loyalty. Therefore, service providers should raise corporate image and build the service loyalty by following the user to experience excellent service in a cognitive and affective aspects. Also, by motivating the customer to have affective commitment to the service trust, You need to plan and implement a marketing strategy that can increase loyalty.

Empirical Research on Structural Relationship among Service Quality, Service Value, Satisfaction, Relation Quality, and Re-Use Intention (서비스품질, 서비스가치, 만족, 관계의 질 및 재 이용의도의 구조적 관계)

  • Kim, Jong-Ho;Shin, Yong-Seoup
    • Journal of Global Scholars of Marketing Science
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    • v.8
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    • pp.451-473
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    • 2001
  • This research aims to investigate the structural relationship among service quality, service value, satisfaction, relation quality and re-use intention and to establish the conceptual framework for the relationship between customer and service supplier. This research employs LISREL 8.30 for an empirical approach. With consumers in beauty shops supplying intangible and autonomous-oriented services, it was found that (1) perceived service quality was positively related to service value, satisfaction, relation quality and re-use intention, (2) service value encouraged satisfaction and relation quality, (3) satisfaction and relation quality showed relationship with re-use intention while no relationship between service value and re-use intention was tested, (4) re-use intention presented relatively strong relationship with relation quality geared from interaction between customer and service supplier than with customer satisfaction. Some implications of these results are discussed. Among others, it is noted that the small and customized firms must put their attention on relationship marketing.

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The Effects of Changes in Household Structure on Service Consumption in Korea (가구구조 변화가 서비스 수요에 미치는 효과 분석)

  • HWANG, Soo Kyeong
    • KDI Journal of Economic Policy
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    • v.33 no.3
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    • pp.57-85
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    • 2011
  • This paper investigates the effects of changes in household structure on service demand. The structure of households in Korea has been quickly changed due to low birth rate and population aging as well as increasing women's participation in the workforce. Their consumption patterns may have been altered by the structural changes. This paper focuses on the additional demand for market services replacing household activities such as household chores and care services. First, using a 3-sector time allocation model, we theoretically analyze the mechanism that marketization of household production can lead to the expansion of service industries. Next, in order to analyze the effects of changes in household structure on consumption demand, we estimate the Engel curves according to the QUAIDS model. For empirical work, the Survey of Household Finances was used. According to the results, structural changes in Korean households, such as an increase in single-person households, a decrease in families with a spouse or children under 6 years old, and an increase in dual-earner households, have caused an increase in medical expenses, education and training costs, and expenses for household services, which are typically substitutes for household production services.

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The structural relationships among Weblog service quality(wb-SERVQUAL), user satisfaction and loyalty (Weblog 서비스 품질(wb-SERVQUAL)과 사용자 만족도, 충성도에 관한 구조적 관계)

  • Kim, Su-Yeon;Yeo, Sang-Pyo;Hwang, Hyun-Seok
    • Journal of Korea Society of Industrial Information Systems
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    • v.11 no.5
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    • pp.67-77
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    • 2006
  • According to increasing activities in the cyberspace, various on-line services through the Internet have been offered, and many recent studies on the Internet services such as instant messenger, game, and portal site have been performed to evaluate quality of these services. However researches on weblog(blog), a personal online journal for general public consumption, have not been performed much yet. Therefore, we have conducted an empirical study on investigating the structural relationships among weblog service quality, satisfaction and loyalty in this study. After reviewing the related literatures, we have suggested a model for evaluating the service quality of weblog, wb-SERVQUAL(weblog-SERVQUAL), by modifying the conventional SERVQUAL model based on characteristics of weblog. Structural Equation Model(SEM) has been used to analyze the structural relationships among service quality of weblog, user satisfaction and customer loyalty. Managerial implications are also suggested for managing the weblog sites in conclusion.

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Performance Analysis of SSP for Advanced Intelligent Network (고도지능망을 위한 SSP의 성능해석)

  • 조성래;한운영;김석우;김덕진
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.19 no.12
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    • pp.2340-2352
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    • 1994
  • Under the current IN(Intelligent Network) Architecture, most of their function were performed in SSP(Service Switching point), so the provision or modification of service was limited. To over come these limitation, the structure of 'AIN(Advanced Intelligent Network)' emerged. In this paper, SSP for AIN structure is designed and its performance is evaluated. In other words, the requirements for AIN service implementation are specified on the basis of ITU-T Recommendations. From these requirments and TDX-10 Exchange architecture, the SSP for AIN structure is designed, and its performance is analyzed through the method of simulation and analytical modeling. As a conclusion of this paper, when the system is operated as a standard model, the maximum throughput is 1,270,000 BHCA for Free Phone Service and 1,190,000 BHCA for Credit Call Service. The processors in INS(Interconnection Network Subsystem) are proved to be bottleneck elements. To enhance the performance, several suggestions such as processor and link speedup, and other D_bus service policy are proposed.

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A Comparative Study on the Service Characteristics for Transferring Process of High-Speed Rail and Domestic Airline Systems by Using Structural Equation Modeling (공분산구조분석을 이용한 고속철도와 국내항공의 이동단계별 서비스특성 비교연구)

  • Kim, Tae Ho;Jeong, Kwang Seop;Park, Je Jin
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.29 no.2D
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    • pp.183-190
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    • 2009
  • In order to improve continuous success and stabilization of high-speed rail in the future, Using Frequency of high-speed rail should be enhanced by improving satisfaction of high-speed rail passenger. High-speed rail is needed to hold the priority in competition means by comparing the traits of service of domestic air lines. This study utilizes structural equation modeling to develop model for estimating factors influencing to service through conducting survey questionnaire. It also uses reliability analysis, correlation analysis, factor analysis to examine the rationalization of items and to establish hypothesis of this research. The results show that KTX contains 'inner service' item that is considered to be ameliorated and that domestic airline present low performance of 'outer service' item. In other words, moving section which partly is under a limited condition is needed to be improved. In addition, access to airport and transfer to other transportations have to be improved as they show the lowest satisfaction.

Network Entity for Service Interworking between EPC Network and a Mobile RFID Network (모바일 RFID 네트워크와 EPC 네트워크의 서비스 연동을 위한 네트워크 요소)

  • Lee Byung-Hee;Kim June;Hong Jin-Pyo
    • Proceedings of the Korean Information Science Society Conference
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    • 2006.06d
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    • pp.238-240
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    • 2006
  • 현재 RFID 네트워크의 구조적 기준이 되는 EPC 네트워크는 HTTP/SOAP 통신 프로토콜과 HTML/XML을 이용하여 서비스를 제공한다. 반면 모바일 RFID 네트워크에서는 휴대 단말기의 특성에 따라 WAP방식 및 HTTP방식으로 서비스가 제공되고 있지만 단말기의 제약으로 인해 다양한 서비스 이용이 불가능 하다. 이와 같은 차이점으로 인해, 같은 RFID 네트워크 임에도 달구하고 논리적으로 두 개의 네트워크로 구분되며 서비스의 상호연동이 불가능 하다. 본 논문에서는 기존의 EPC 네트워크 구성을 따르며 모바일 RFID 네트워크의 구조변경없이 두 네트워크 간의 서비스 연동을 위한 구성 요소인 Application Server(AS)와 Mobile RFID Application Level Gateway(mRFID-ALG)를 제시한다.

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