• Journal of Korean Library and Information Science Society
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• v.50 no.2
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• pp.25-42
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• 2019

This study identified the experiences that the disabled actually feel in the library space in the face of growing social demands for spatial functions in public libraries. This study also tried to determine the requirements for the space that disabled wanted. For the research, 15 subjects were selected for each of the five people who were blind, deaf, and handicapped with experience using the library and individual in-depth interviews were conducted for the research. The study found that the experience of the disabled in the library space differed by type of disability and generally more negative experiences were found than positive ones. Misperception about the disabled of library staff and the non-disabled were having a significant impact on the disabled's negative experience for library space. There were a wide variety of opinions on the requirements for library space and there were generally negative perceptions about the current level of library space for the Integrated library service space.

• Proceedings of the Korea Information Processing Society Conference
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• 2005.11a
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• pp.143-146
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• 2005

하우징(Housing) 시스템은 온라인 게임상에서 플레이어가 가상의 공간에 직접 건축물 등을 짓거나 사들이고, 그 공간에 대해 여러 가지 권한과 혜택을 누릴 수 있는 게임 컨텐츠(Contents)로써, 2000년 "울티마 온라인"을 시작으로 하여 많은 MMOPRG(Massively Multiplayer Online Role-Playing Game)에서 적용하고 있는 시스템이다. 본 논문에서는 하우징 시스템이 가진 컨텐츠로서의 가능성을 살펴본다. 그리고 실제 서비스 되고 있는 MMORPG 속, 하우징 컨텐츠의 특징과 역할 그리고 문제점들을 조사해보고, 그것을 바탕으로 게임 플레이의 요소로서 보다 발전된 형태의 하우징 시스템 모델을 제시한다.

• Journal of the Korea Convergence Society
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• v.13 no.4
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• pp.245-259
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• 2022

Smart rural construction is an important direction for the Chinese government to promote the cause of "Rural Revitalization". In this paper, in the Xikou village project of the "future community" smart rural demonstration development project proposed by the local government of Zhejiang Province, China, the researcher participated in the design of the intellectualization of the smart rural life circle from the perspective of UX design and through qualitative and quantitative research methods. Through field investigation, understand the users' needs for intelligent design of smart countryside, and on this basis, design the maximum space of the region as a cognitive smart rural demonstration park, and quantitatively analyze the user experience feedback after the completion of the project. Before and after the actual design and application of the "Xikou village" in the demonstration area, chapters 3 and 4 are the symbols that can remember the rural era, the Rural Cultural Exchange Square. In the intelligent office space and living space, the user needs are composed of the design results. In order to reduce the anxiety of residents and tourists caused by the intelligent environment, the artificial manual service part is also designed. Now, as a case of intelligent rural space design, resident residence is developing continuously.

• Science of Emotion and Sensibility
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• v.25 no.1
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• pp.29-40
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• 2022

This study uses the bidet 4D double diamond design process model to propose an improvement for "senior-oriented bidet product service design" that reflects the characteristics and needs of seniors. This study was based on the product service system concept. To this end, qualitative research on seniors was conducted to derive user value factors, and, based on this, product service ideas were discovered, and a prototype reflecting the usefulness review of a working-level expert group was proposed. First, a "smart application service for user-customized function setting guide" was proposed. A bidet incorporating Internet of Things technology and a smart phone are linked to provide an app service that automatically interprets user characteristic information and information on bidet products to guide customized functions. Second, a control panel and remote control user interface to "user-oriented product service interface" was proposed. In consideration of the usability and cognitive ability of seniors, a simple and intuitive physical user interface such as a configuration centered on main functions, button arrangement according to task sequence, and a touch screen remote control was presented. Third, we proposed a "bidet care service linked with products and health/hygiene care" that provides a wide range of services such as user health and hygiene, cleanliness, entertainment, etc., in addition to regular bidet product service. This study proposed a product-based service design methodology that can improve user experience and relationship quality by discovering and improving the pain points and needs of users (seniors) in the process of using bidet products (before, during, and after use).

• The Journal of the Korea Contents Association
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• v.22 no.4
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• pp.94-105
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• 2022

This study looks at the recently increasing metaverse platform from the perspective of users. Therefore, to understand the metaverse concept as an extended space, we looked at the spatial theory and looked at the paradigm from the perspective of lifestyle and technological change. The case was viewed as 'big tech', and it was shown to be developing in various forms. simulation, Immersense, It is reclassified into Tranconnect and Explorience interfaces to suggest directions for use in various fields.

• Journal of Service Research and Studies
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• v.11 no.3
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• pp.55-74
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• 2021

In the global era, the tourism industry is a major profitable business, and the state and local governments are making various efforts to provide quality tourism experiences. The purpose of this study in a variety of tourism contents is to study barrier-free subway services in line with the global era, and to expand from the existing rapid, safe, and ordered transportation to the provision of high-quality comfort and all-round service experiences. This study compared and analyzed the subway service systems of Korea, China and both countries through the service design method, and presented a barrier-free subway service system to improve the user's satisfaction with the subway service system by improving the user's service experience. As a result, research results showed that 20 attractive quality attributes in 17 fields, such as convenience facilities, language issues, security equipment, and riding environment, play an important role in improving the quality and experience of subway services. In addition, through the construction of a Service Spatial Scenario, an optimized subway service system can be visualized to help understand this so that it can be used as a reference for creating a strategic application.

• 한국HCI학회:학술대회논문집
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• 2009.02a
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• pp.855-861
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• 2009

This paper presents the concept of dynamically reconfigurable space by introducing smart building components. Thanks to the advances in ubiquitous computing and ITC technology, we are able to expect, in the near future, the aspects of future buildings which may transform their appearance and states to perform specific functions. In other words, it is certain that the building space will actively reconfigure itself to accommodate user's needs once we acquire proper technologies. Based on the assumption that building components may not be transformed through the magical process, but change its physical states (e.g. transparency, illumination, display contents, etc.) and functions of embedded devices (e.g. audio, actuators, sensors, etc.), we can envision a dynamically reconfigurable smart space. In order to conceptualize such spaces, critical surveys have been conducted on current works of leading architects. When the room needs to be used as a specific function room, the components need to change theirs states or to behave in a certain manner to create an optimum environment. Our model defines the relationships and elements to describe the mechanism of reconfigurable space. We expect this model provides a conceptual guideline for developing a smart building components based on spatial service scenarios. Therefore, a future smart spaces implemented by integrating various technologies are not designed in deterministic manner, so that spatial functions are expanded without constrained by physical existence.

• Proceedings of the Korea Society for Industrial Systems Conference
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• 2008.10b
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• pp.530-536
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• 2008

User Generated Content(이하 UGC)는 웹사이트 이용자에 의해 생산된 콘텐츠를 일컫는 말로, 미디어 조직에 속하지 않은 일반인들의 비직업적 활동의 산물로서 웹 공간에 공표한 콘텐츠를 의미한다. 본 연구는 UGC가 활성화되기 위해서 풀어야 할 과제를 도출하고, 도출된 요인을 바탕으로 개선된 형태의 UGC 웹 서비스 품질(Web Service Quality)의 최적화된 모형을 제시하고자 한다. UGC 웹서비스 품질은 정보성, 디자인, 통신환경, 커뮤니티, 실재감, 보안성 등의 6가지 요인으로 나누어 고객 만족도와 고객 충성도에 미치는 영향을 조사하였고, 고객 만족도와 고객 충성도 간에 매개 변수로서 관여도를 두어 고객 만족도와 고객 충성도간의 영향 요인을 온라인상 UGC 사용 및 이용 경험이 있는 사용자 총 355명을 대상으로 설문조사를 통해 연구하였다. 연구 결과, UGC 웹서비스 품질 요인으로 정보성, 디자인, 통신환경, 커뮤니티, 실재감, 보안성은 모두 고객 만족도에 직접적인 영향을 미치는 것으로 밝혀졌다. 고객 만족도는 고객 충성도에 유의한 영향을 미치고 있었으며, 고객 만족도 또한 관여도에 영향을 미친다. 매개 변수로서 관여도는 고객 충성도에 유의한 영향을 미치고 있는 것으로 나타났다.

• Korea Science and Art Forum
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• v.19
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• pp.259-267
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• 2015

Product-Service Systems (PSS) has drawn significant attention since it can effectively address diverse values of consumers by integrating products and services. PSS has been defined as a system of products, services, supporting networks and infrastructure that is designed to satisfy customer needs and to generate values. Manufacturing companies can accomplish business innovation by devising new service elements and providing PSSs starting from their products. Such new efforts are called manufacturing servitization. With analysis of the company's business contexts, diverse strategies could be set for servitization. Services could be developed so that their product functions can be supported. On the other hand, new services could be devised to drive active emotional values of their customers in a broadly related manner with their products. In this way, different servitization strategies in service space could be employed. In this paper, the product-service integration spaces for comparison of product-service systems in manufacturing servitization is briefly sketched. Various issue spaces, termed dimensions, would be used including service space, customer space, value space and business model space. Diverse PSS cases, including well-known PSSs and brand new PSSs, will be classified and compared to demonstrate the product-service integration spaces.

• Korean Institute of Interior Design Journal
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• no.25
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• pp.135-141
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• 2000

This study tries to fine out how the museum visitors use the public·service space. and in the sense that their movement in the spaces may have close relationship with visibility, it uses Isovist in order to fine out the causes on how they move around the public·service space. The study suggests that there is strong relationship between the visitors movement in the public·service spaces and visibility from a certain point. As far as the public·service spaces are concerned, therefore, it is important to consider visibility from certain point such as the museum hall or the main entrance.