• Title/Summary/Keyword: 서비스의 품질

Search Result 5,505, Processing Time 0.035 seconds

FPGA Implementation of a Grant Distribution Algorithm for the MAC in the ATM-PON (ATM-PON에서 MAC을 위한 승인분배 알고리즘의 FPGA 구현)

  • Kim, Tae-Min;Chung, Hae;Shin, Gun-Soon;Kim, Jin-Hee
    • Journal of the Institute of Electronics Engineers of Korea TC
    • /
    • v.38 no.10
    • /
    • pp.1-9
    • /
    • 2001
  • The MAC (Medium Access Control) protocol is needed for the OLT(Optical Line Termination) to allocate bandwidth to ONUs(Optical Network Units) and ONTs(Optical Network Terminations) dynamically in the ATM PON(Passive Optical Network). With the protocol, the OLT gathers ONUs' informations and provides grants efficiently to each ONU. Two important functions of the MAC protocol is the grant request procedure and the grant distribution algrithm. The latter has the greatest arithmetic portion in the TC(Transmission Convergence) module, occupies a relatively large portion of the overall chip area, has often been the limiting factor in terms of speed, and should be designed to guarantee the quality of service for various traffics. In this paper, we implement the MAC with the FPGA which can allocate grants dynamically according to the queue length information and the number of active ONUs and distribute grants uniformly to minimize the cell delay variation for each ONU. The structure of the MAC scheduler for the dynamic bandwidth assignment has a programmable look-up table. Also, it has a simple structure, the less chip area, and the lower delay time.

  • PDF

Real-time Natural Disaster Failure Analysis Information System Development using GIS Environment (GIS환경의 실시간 자연재해정보를 연계한 재해고장분석시스템 개발)

  • Ahn, Yeon-S.
    • Journal of Digital Contents Society
    • /
    • v.10 no.4
    • /
    • pp.639-648
    • /
    • 2009
  • Earth's environment issues are introduced recently and every year the social loss have been occurred by the impact of various disaster. This kind of disaster and weather problems are the increasing reason of electricity transmission network equipment's failures because of exposing by the natural environment. The emergency and abnormal status of electricity equipment make the power outage of manufacturing plant and discomfort of people's lives. So, to protect the electricity equipment from the natural disasters and to supply the power to customer as stable, the supporting systems are required. In this paper, the research results are described the development process and the outcomes of the real-time natural disaster failure analysis information system including the describing about the impact of disaster and weather change, making the natural weather information, and linking the realtime monitoring system. As of development process, according to application development methodology, techniques are enumerated including the real time interface with related systems, the analysing the geographic information on the digital map using GIS application technology to extract the malfunction equipment potentially and to manage the equipments efficiently. Through this system makes remarkable performance it minimize the failures of the equipments, the increasing the efficiency of the equipment operation, the support of scientific information related on the mid-term enhancement plan, the savings on equipment investment, the quality upgrading of electricity supply, and the various supports in the field.

  • PDF

A Design and Implementation of Mobile Logistics Information System (모바일 물류정보시스템 설계 및 구현)

  • Lee, Won-Joo;Lee, Sang-Jun;Lim, Heon-Yong;Kim, Chang-Hyeon
    • Journal of the Korea Society of Computer and Information
    • /
    • v.17 no.7
    • /
    • pp.139-146
    • /
    • 2012
  • In this paper, we implement an m-LIS(Mobile-Logistics Information System) for an effective logistics management in consideration of logistics process and work environment. The m-LIS could perform the entire business process every minute and promote the work efficiency by tying up with ERP and POS system. Moreover, this system could enhance the management level of service and supply chain. Due to the reason that the existing logistics business was not computerized and automated, most of operation was accomplished by means of workers experience and convention. This problem brought about both the ineffective management and logistics quality deterioration by weakening the control power of the logistics site. In order to solve this problem, we put focus on providing the real-time operation monitoring environment on the spot, the satisfaction of the efficiency on the spot, and the optimized system by building up the logistics information system. Furthermore, we attest that the new logistics system could properly cope with the increase of the quantity of goods transported owing to stable logistics information support and the market expansion and growth caused by the firm interface between the new ERP and its related system.

The Research Trend and Social Perceptions Related with the Tap Water in South Korea (수돗물 이용에 대한 국내 연구동향과 사회적 인식)

  • Kim, Ji Yoon;Do, Yuno;Joo, Gea-Jae;Kim, Eunhee;Park, Eun-Young;Lee, Sang-Hyup;Baek, Myeong Su
    • Korean Journal of Ecology and Environment
    • /
    • v.49 no.3
    • /
    • pp.208-214
    • /
    • 2016
  • We analyzed research trend and public perception related with tap water to identify major factors affecting low consumption of tap water. 805 research articles were collected for text mining analysis and 1,000 on-line questionnaires were surveyed to find social variables influencing tap water intake. Based on the word network analysis, research topics were divided into 4 major categories, 1) drinking water quality, 2) water fluoridation, 3) residual chlorine, and 4) micro-organism management. Compared with these major research topics, scientific studies of drinking behavior, or social perception were rather limited. 22.4% of total respondents used tap water as drinking water source, and only 1% drank tap water without further treatments (i.e. boiling, filtering). Experience of quality control report (B=0.392, p=0.046) and level of policy trust (B=1.002, p<0.0001) were influential factors on tap water drinking behavior. Age (B=0.020, p=0.002) and gender (B= - 1.843, p<0.0001) also showed significant difference. To increase the frequency of drinking the tap water by social members, the more scientific information of tap water quality and the water policy management should be clearly shared with social members.

Clustering based Novel Interference Management Scheme in Dense Small Cell Network (밀집한 소형셀 네트워크에서 클러스터링 기반 새로운 간섭 관리 기법)

  • Moon, Sangmi;Chu, Myeonghun;Lee, Jihye;Kwon, Soonho;Kim, Hanjong;Kim, Daejin;Hwang, Intae
    • Journal of the Institute of Electronics and Information Engineers
    • /
    • v.53 no.5
    • /
    • pp.13-18
    • /
    • 2016
  • In Long Term Evolution-Advanced (LTE-A), small cell enhancement(SCE) has been developed as a cost-effective way of supporting exponentially increasing demand of wireless data services and satisfying the user quality of service(QoS). However, there are many problems such as the transmission rate and transmission quality degradation due to the dense and irregular distribution of a large number of small cells. In this paper, we propose a clustering based interference management scheme in dense small cell network. We divide the small cells into different clusters according to the reference signal received power(RSRP) from user equipment(UE). Within a cluster, an almost blank subframe(ABS) is implemented to mitigate interference between the small cells. In addition, we apply the power control to reduce the interference between the clusters. Simulation results show that proposed scheme can improve Signal to Interference plus Noise Ratio(SINR), throughput, and spectral efficiency of small cell users. Eventually, proposed scheme can improve overall cell performance.

A Study on Customer Perceived Service Quality of Korean Traditional Restaurants in Gyeongju (경주지역 한식당 이용객의 서비스 품질지각에 관한 연구)

  • 성태종;이순애
    • Culinary science and hospitality research
    • /
    • v.10 no.3
    • /
    • pp.97-118
    • /
    • 2004
  • As the economy grows rapidly and the national income level increases, the service industry has become more important and its size gets larger. Especially, the food industry undertakes a continuing growth of consumer expenditures through no nationalization of food, consumers varying patterns of eating out, and individualization. However, it includes many problems with improving service quality towards customers owing to the absence of systems and philosophy to realize customer satisfaction management Therefore, this study conducted a study with Korean traditional restaurant customers to measure their perceived service quality, to verify what factors most influence consumer satisfaction, and to suggest ways to meet the costumer needs by integrating the study results and developing high service quality. To sum up the results of this study, Korean traditional restaurant visitors evaluated three dimensions of service quality overall favorably. Interestingly, background music received a lower level of satisfaction. This implies that the Korean traditional restaurant managers do not do a fine performance in managing music as an ambient element to evoke the atmosphere of the restaurant. Customers showed a lower satisfaction with menu price among the factors measuring product quality. As a result of this study, several suggestions have been made as follows: First, it is necessary for the Korean traditional restaurants to provide systematic employee training to instigate a service culture of customer focus. Secondly, it is important to develop traditional foods using ingredients produced in the region based on a literature review of food in Gyeongju, Silla. Thirdly, it is an urgent task to develop regional menus to revitalize the restaurant business. Fourthly, it is important to provide safety food through systematic sanitary administration. Lastly, it is necessary to limit the number of menu items and attempt specialization of them. Such an attempt with specialized menu items will help their food taste and quality improve and thereby reduce inventory burdens. However, this study has a few limitations. Since this study conducted a survey of the restaurants which provides only Korean traditional food in Gyeongju, not all the restaurants in it, there is a limitation in measuring customer satisfaction with service quality. Therefore, the study results cannot be generalized to all the restaurants in Gyeongju and the nation. Finally, this study suggests that studies on the relationships between customer satisfaction and menu price and customer value system or further customer satisfaction studies with Korean traditional restaurants should be continued.

  • PDF

The Intention of Repurchase on e-Service Quality by Online Travel Agency Site (온라인 여행사 사이트 e-서비스품질이 지각된 가치, 만족도, 재구매의도에 미치는 영향)

  • Niu, Ling-Xiao;Lee, Jong-Ho
    • The Journal of Industrial Distribution & Business
    • /
    • v.9 no.7
    • /
    • pp.61-70
    • /
    • 2018
  • Purpose - The purpose of this research is reflected on the rapid development of online tourism industries. The study was to establish the strategy for Korean tourism enterprises to develop tourist commodities suitable for Chinese tourists and attract them to visit Korea by the empirical analysis of the relation between repurchase intention of tourists and its premise variables (e-service quality, perceived value and satisfaction). Research design, data, and methodology - This research carried out a questionnaire survey on Chinese tourists who visited Korea with experience of using the online travel agency web sites. A total 398 answers were recovered, 41 of them were excluded due to the dishonest answers and 357 of them were finally analyzed. The data was analyzed with IBM SPSS AMOS 22.0. Results - The research results show that in the online travel agency web site e-service quality, convenience, interactivity, information validity, credibility had a positive impacts on perceived value and satisfaction. The perceived value of online travel agency website users has positive impart on satisfaction and repurchase intention. Satisfaction of online travel agency web site users have positive impacts on repurchase intention. But safety has no impact on perceived value while positive impacts on satisfaction was affected. Conclusions - First, in the online travel agency web site e-service quality, safety has no impact on perceived value while it was shown to have positive impacts on satisfaction because the users of online travel agency web sites believe that the protection of personal information, the defense of cracker and the safeguard of payment security are the basic premises of website operation. Although safety does not have impacts on perceived value, users benefits will suffer damage when hacker intrusion and other accidents occur so that online travel agency web sites should not ignore the security concerns. Second, credibility is a major concern for online travel agency web site users. At this time, it is necessary for the web site to establish a system to display both the commodity information and the using experience published on the user's SNS, thus improving the credibility of the website information.

A Study on the Relationship of Benefits, Quality, and Continuity Intention in Community Services (지역사회 서비스에서 관계혜택과 관계품질, 관계지속의도와의 관계연구)

  • Lee, Hyun-Ju;Huh, Moo-Yul
    • The Journal of Industrial Distribution & Business
    • /
    • v.8 no.4
    • /
    • pp.53-63
    • /
    • 2017
  • Purpose - This study aims to examine the correlations between relationship benefits, quality, and continuity intention of community services. It further investigates the mediation effect of relationship quality operating on the association between relationship benefits and relationship continuity intention. Thus, this study will aim to elucidate the correlations between relationship benefits, quality and community services intention. Research design, data, and methodology - To achieve these objectives, this study executed a questionnaire from the users of the child․adolescent psychological support service which represents part of community services. The research framework that was utilized in this study was of three main factors. They were relationship quality, relationship benefits, and intention of relationship continuity. In relationship quality, factors such as trust and commitment was included in this section. For relationship benefits, factors such as society benefits and commitment benefits were the essence. The control variable in this study was gender, age, income, hours of service used, and the number of times service was used in community services. Results - The key research findings are as follows. First, this study found out that the more the social benefits was enhanced in the community services, the higher the relationship continuity intention was. Second, this study has found out that the higher the trust of community services, the higher the relationship continuity intention. Third, this study has shown that the more the relationship benefits was enhanced in the community services, the higher the recognition by the users' relationship quality was. Fourth, the trust in the community services played a mediating role between the relationship benefits and relationship continuity intention. Conclusions - Many associations could be discovered on the correlations between relationship benefits, quality, and community service continuality intention. These results will have important implications for the future of child and adolescent psychological support services. In terms of relationship marketing, the three factors; benefits, quality, and continuity intention in community services were proved to be pivotal. In order for the continuity intention in community services, the two factors of benefits and quality were the influential factors. From a policy maker's standpoint, the relationship continuity was the most important factor.

Development a Measurement Scale for Analysis on Factors Influencing College Choice of College Freshman's (전문대학 신입생들의 대학선택 영향 요인 분석을 위한 측정도구 개발)

  • Kim, Myung-Eun;Jang, Won-Seok
    • The Journal of the Korea Contents Association
    • /
    • v.16 no.7
    • /
    • pp.50-62
    • /
    • 2016
  • The aim of this study was to develop scale of test taker to affect on process of selection of college. The study procedures were performed as follow : establish of study model, item generation, verification of content validity, 1st and 2nd pilot test and verification of construct validity and reliability. In order to verification of validity and reliability, 230 freshman were surveyed and the data were analyzed by mean, standard deviation, skewness. kurtosis, Pearson correlation, Verimax factor analysis and Cronbach's ${\alpha}$. As result of factor analysis, the 15 factors(61 items) that explain 68.37% of the total variance were extracted and each factors were classified by attribution as follow : Information collection-mass media(4items), college activity (3items), support and environment(4items), education(5items), Influential person on decision making(3items), education quality(4items), education service(5items), reputation(3items), accessibility(2items), personal circumstances(2items), college's mass media(5items), promotion (4items), on-line(4items), person's PR (3items), College image(10items). Cronbach's ${\alpha}$ of total items was 0.916 and Cronbach's ${\alpha}$ of each factors were showed range between 0.694~0.878. Measurement scale of this study may be utilized to collect basic data be required to establish policy strategy of local college be faced with difficulty of admission recruitment.

An Early Termination Algorithm for Efficient CU Splitting in HEVC (HEVC 고속 부호화를 위한 효율적인 CU 분할 조기 결정 알고리즘)

  • Goswami, Kalyan;Kim, Byung-Gyu;Jun, DongSan;Jung, SoonHeung;Seok, JinWook;Kim, YounHee;Choi, Jin Soo
    • Journal of Broadcast Engineering
    • /
    • v.18 no.2
    • /
    • pp.271-282
    • /
    • 2013
  • Recently, ITU-T/VCEG and ISO/IEC MPEG have started a new joint standardization activity on video coding, called High Efficiency Video Coding (HEVC). This new standard gives significant improvement in terms of picture quality for high resolution video. The main challenge in this upcoming standard is the time complexity. In this paper we have focused on CU splitting algorithm. We have proposed a novel algorithm which can terminate the CU splitting process early based on the RD cost of the parent and current level and the motion vector value of the current CU. Experimental result shows that our proposed algorithm gives on average more than about 10% decrement in time over ECU [8] with on average 1.78% of BD loss on the original.