• Title/Summary/Keyword: 서비스의 품질

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Analysis of the Research Trend and Developmental Direction against the VDS Data (차량검지기 자료 관련 연구동향 분석 및 발전방향)

  • Kim, Han-Soo;Park, Dong-Joo;Shin, Seung-Jin;Beck, Seung-Kirl;NamKoong, Sung
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.6 no.1 s.12
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    • pp.13-26
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    • 2007
  • A VDS data in the domestic has been used within limits to real time information such as congestion management, incident management, and route guidance service. On the other hand, a VDS data in the foreign countries had been used to various objectives such as transportation policy assessment, transportation construction evaluation, franc safety improvement, and etc. The scope and method of the study is the VDS data which was installed in the uninterrupted flow such as the freeway and the interrupted flow in a diversion route of the leeway. It has investigated and analyzed the VDS as our subject to study, study objective and study methodology for each study generally classified as 1) data collection 2) data processing 3) data store and 4) data quality section. This study has investigated and analyzed the various literatures in domestic and foreign countries regarding the VDS data. And It drew the development direction of the study which is about VDS data in domestic from now.

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A Comparison Study on Selection Attributes and Satisfaction in the University Foodservice Using IPA - Focused on Difference in Accessibility to Outside Restaurants - (IPA를 이용한 대학교 학생식당 선택속성과 만족도 비교 연구 - 외부 식당과의 접근성 차이를 중심으로 -)

  • Kim, Kwang-Ji;Ahn, Su-Hyang;Kim, Yu-Jin;Lee, Jung-Hun;Park, Ki-Yong
    • Culinary science and hospitality research
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    • v.18 no.1
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    • pp.104-119
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    • 2012
  • The purpose of this study is to suggest a way of the efficient operation of university foodservice through the Importance-Performance Analysis and examine a causal relationship between selection attributes and satisfaction. A survey was carried out in class, and after excluding 12(A University) and 20(B University) unusable cases which had an unacceptable level of missing data, 108 out of 120(A University) and 104 out of 124(B University) cases were used for analysis. As for A University, IPA showed that taste, variety, food cleanliness, table cleanliness, and tableware cleanliness were included in the concentrating efforts items. As for B University, IPA showed that taste, variety, and table cleanliness were in the concentrating efforts items that university foodservice managers should improve. Also, through t-test difference analysis on selection attributes of A University and B University in the research model, this study confirmed that both A University and B University displayed positive difference in personal services. And, through regression analysis, food quality had a positive influence on satisfaction.

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A Study on the Influencing Effects of the Business Performance in Start-up Company: Focusing On Food Service Industry (창업기업의 경영성과에 미치는 영향요인에 관한 연구: 외식산업을 중심으로)

  • Hwang, Jeong Hee;Chung, Kyu Suk;Hong, Seung Pyo
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.8 no.1
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    • pp.51-59
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    • 2013
  • This study, through the domestic literature research and the success stories of restaurant business, derived the success factors, the impact of these factors on the management performance was carried out through a survey for the establishment of Foodservice Business empirical research. First, according to the result that analyze effect that founder special quality factor gets in management result, was expose that a social technology causes effect that keep in mind in net profit growth rate and customer rate of increment and result that establishment readiness keeps in mind in net profit growth rate, customer rate of increment and seat turnover rate was confirmed. Second, in operation management factor accessibility in customer rate of increment and seat turnover rate, facilities in seat turnover rate, service capacity in net profit growth rate and customer rate of increment and seat turnover rate, promotion activity was confirmed that keep in mind each in customer rate of increment. Third, the effect that quality directivity gets in management result in occasion of establishment restaurant business in goods factor was confirmed that do not keep in mind statistically. Therefore, this study, by presenting the factors for establishment of restaurant business, may contribute to the success strategy establishment of the establishment restaurant business preparator and existing restaurant businessmen.

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The Beginning of New Change: Maeil's Outsourcing (새로운 변화의 시작, 아웃소싱-매일유업 사례)

  • Moon, Yong-Eun;Han, Sang-Cheol;Hong, Yu-Jin
    • Information Systems Review
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    • v.7 no.2
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    • pp.257-276
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    • 2005
  • The most distinctive characteristic in Maeil's outsourcing strategy was the rapid decision process done by CEO. At first, Maeil made a contract with a outsourcing vendor based on 50% investment for 5 years. However, 3 years later Maeil changed their outsourcing strategy from 10% share to 100% outsourcing. This is for the efficiency improvement and cost reduction. Also, Maeil organized separate TFT which could control IS quality. This TFT reviewed the feasibility of requirement analysis and IS planning process. Through this cooperation between TFT and the outsourcing vendor, Maeil could get the stable IT development and operation. During last 5 years, Maeil achieved great performance in the area of IT development and operation from the outsourcing. The present issue related to outsourcing strategy is whether Maeil will continue the current contract or change the vendor due to the anxiety of becoming a captive customer.

Research on the Effects of Transformational Leadership on Organizational Effectiveness:Whether Individuals Around the Moderating Effects of the Accident Type (사회적 지지가 요양보호사의 삶의 질에 미치는 영향 -회복탄력성의 매개효과를 중심으로-)

  • Kim, Young-Ae;Kim, Mun-Kyom
    • The Journal of the Korea Contents Association
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    • v.17 no.6
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    • pp.351-361
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    • 2017
  • In Korea, as the elderly population increases, elderly medical facilities and nursing care workers are increasing in labor force, but nursing care workers are avoiding nursing care workers due to poor working conditions and many physical and mental exhaustion of nursing care workers. Therefore, in this study, 284 nursing care workers were surveyed to search resources and to find alternatives to enhance the quality of life of caregivers. The result of research, The first, effected positively on the quality of life in environmental and social on a married women. The more a religion, effected positively on the quality of life in environmental and social, psychological. The higher the salary, effected positively on the quality of life in environmental and social, physical. The second, the support of a Superior effected positively on the quality of life in environmental and physical and the support of a colleague effected positively on the quality of life in social and physical. The third, the support of a Superior moderated by self-efficacy of the quality of life in the social and psychological. This results suggest that can be influential variables the support of social and the self-efficacy as an alternative to burnout of the care workers.

A Study on the Patient-centered Medical Delivery System -Focusing on EU examples of strengthening primary care- (환자 중심의 의료전달체계 구축에 관한 연구 -일차 의료 강화와 관련된 유럽연합의 예를 중심으로-)

  • Kim, Yong-Min
    • The Korean Society of Law and Medicine
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    • v.20 no.3
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    • pp.235-262
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    • 2019
  • While traditionally threatening human infectious diseases are decreasing, chronic diseases such as cancer and diabetes, including cardiovascular diseases, are spreading rapidly. Reflecting the characteristics of chronic diseases that are difficult to treat, the management of risk factors and the preparation of health promotion policies corresponding to them have emerged as important concerns around the world. Providing so-called multi-sector approach such as health promotion and disease prevention policy and solution for community response, The value of primary care is once again highlighted in the changed medical environment. As the existing medical delivery system has become difficult to cope with the people's desire for rapid aging, disease paradigm change, and quality of life improvement, European Union countries have made various efforts to improve the quality of their primary medical system, which provides continuous, com- prehensive and coordinated management. This paper examines the current status and problems of the healthcare delivery system in Korea, draws implications from the European Union examples related to the strengthening of primary care, and discusses the plans for establishing a patient-centered future medical delivery system.

Technology trend of Smart-home Security System (스마트 홈 시큐리티 기술 동향)

  • Jang, Ye-Jin;Jeon, Yong-Tae
    • Korean Security Journal
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    • no.30
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    • pp.117-138
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    • 2012
  • To cope with rapidly increasing crimes, the Smart-home system has become common to minimize and prevent crimes in the residential space. Accordingly, the interest on the security-related Smart-home system is also increasing. First is the establishment of Smart-home security standard. At present, the Smart-home security systems are implemented by individual policies of construction companies or by the requirement of residents. Each construction company has their own characteristics in the Smart-home security system; while there is no standardized system. Second is the introduction of Smart-home security certificate system. Like people have certificates, now the residential spaces may also need certificates. A certificate system that represents the performance of residential spaces cannot be an absolute criterion in the evaluation of apartment quality, however, it can be a basic requirement for the convenient residential environment and policies being implemented by the government. If a certificate system would be introduced, construction companies will compete with each other to provide with better security system and apartment operation companies will hire more specialized security personnel in order to get higher certificates. Consequently, better security of residential space will be secured. It is also required to develop and establish response measures by studying the key changes and trends of Smart-home security system. The advance in mechanical security devices will bring about more changes in the future. Therefore, more various in-depth studies are required on the basic specifications of security system in the residential spaces.

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Dynamic QoS Support Protocol (동적인 네트워크 QoS 설비 방안)

  • 노희경;문새롬;이미정
    • Proceedings of the Korean Information Science Society Conference
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    • 2002.04a
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    • pp.265-267
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    • 2002
  • 인터넷에서 멀티미디어 응용들이 증가함에 따라 서비스 품질(QoS: Quality of Service)을 보장해 줄 수 있는 여러 가지 방안이 제안되어 왔는데, 일반적으로 이들 방안은 확장성과 종단간 QoS 보장 간에 상호 모순이 발생하는 경향을 가지고 있다. 본 논문에서는 이와 같은 상호 모순을 피할 수 있는 QoS 지원 방안으로서 DQSP(Dynamic QoS Support Protocol)를 제안한다. DQSP는 도메인 내에서의 자원 예약과 연결 수락 제어 메커니즘을 정의한다. DQSP는 링크 자원을 각 에지 라우터로부터의 트래픽 클래스별로 동적으로 할당하고 에지 라이투가 자신에게 할당된 링크 자원에 관한 정보를 유지하도록 한다. DQSP는 목적지로의 연결 수락 제어를 위한 QoS 신호 프로토콜이 필요 없이 에지 라우터에서 매 사용자 플로우별로 직접적으로 연결 수락 결정을 내리므로 확장성 문제 및 코어 라우터의 복잡한 기능 요구 사항 문제를 해결한다. 또한 UQSP는 에지 라우터가 트래픽 부하에 따라 자신에게 할당되어 있는 자원을 반납하거나 추가적인 자원을 제공받을 수 있도록 해 자원 오버 프로비져닝으로 인해 발생할 수 있는 비효율적인 자원 활용 문제를 해결한다. 또한 DQSP는 경로 재계산을 수행하여 라우팅을 조정해 나감으로써 효율적일 네트워크 자원 활용이 가능하다. 시뮬레이션을 통하여 DQSP와 기존의 자원 할당 및 공유 방식들을 비교한 결과 DQSP가 시그널링과 상태 정보 유지를 위한 오버헤드 면에서 기존의 종단간 QoS 보장을 제공하는 구조인 IntServ에서와 같은 확장성 문제를 발생시키지 않으면서도 효율적으로 네트워크 자원을 활용할 수 있음을 확인할 수 있었다.재 상용화 되어있는 Bellcore 의 S/KEY 시스템과의 비교를 수행하였다. 분석에서는 제품의 효율성뿐만 아니라 보안성을 중요하게 생각하였으며, 앞으로 보안 관련 소프트웨어 개발에 사용될 수 있는 도구들이 가이드 라인에 대한 정보를 제공한다.용할 수 있는지 세부 설계를 제시한다.다.으로서 hemicellulose구조가 polyuronic acid의 형태인 것으로 사료된다. 추출획분의 구성단당은 여러 곡물연구의 보고와 유사하게 glucose, arabinose, xylose 함량이 대체로 높게 나타났다. 점미가 수가용성분에서 goucose대비 용출함량이 고르게 나타나는 경향을 보였고 흑미는 알칼리가용분에서 glucose가 상당량(0.68%) 포함되고 있음을 보여주었고 arabinose(0.68%), xylose(0.05%)도 다른 종류에 비해서 다량 함유한 것으로 나타났다. 흑미는 총식이섬유 함량이 높고 pectic substances, hemicellulose, uronic acid 함량이 높아서 콜레스테롤 저하 등의 효과가 기대되며 고섬유식품으로서 조리 특성 연구가 필요한 것으로 사료된다.리하였다. 얻어진 소견(所見)은 다음과 같았다. 1. 모년령(母年齡), 임신회수(姙娠回數), 임신기간(姙娠其間), 출산시체중등(出産時體重等)의 제요인(諸要因)은 주산기사망(周産基死亡)에 대(對)하여 통계적(統計的)으로 유의(有意)한 영향을 미치고 있어 $25{\sim}29$세(歲)의 연령군에서, 2번째 임신과 2번째의 출산에서 그리고 만삭의 임신 기간에, 출산시체중(出産時體重) $3.50{\sim}3.99kg$사이의 아이에서 그 주산기사망률(周産基死亡率)이 각각

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Research and Application of Ergonomics in the Portable Flashlight Design (인간공학을 적용한 손전등 디자인 연구)

  • Hao, Qian;Kang, Bum-Kyu;Kim, Sung-Hyun
    • The Journal of the Korea Contents Association
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    • v.13 no.10
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    • pp.256-265
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    • 2013
  • With economic development and ever-changing technology, human has entered the era of "Product-as-a-Service". At the same time, the update of the product gradually accelerated. The demand of consumers for products are slowly changed, they pay more attention to convenience, comfort and reliable quality and safety of the product. That is the humanized design problem that often mentioned in the product design. This also put forward new requirements for the design and development of product modeling. So how to reflect the humanized ideas in the product design has also become common focus of attention of product designers, users and producers of a new era. The paper is based on the principles of ergonomics to investigate and improve the daily life utensil - flashlight. Firstly, make a sample survey of the flashlight in Beijing market and analyze the characteristics and problems of flashlight products. Secondly, explore the use of the flashlight and proposed Flashlight curved grip design to reduce the occurrence of wrist discomfort and damage to the body caused by poor posture of the operation of users. Finally, determine the range of the length and width of the body of the flashlight according to the length and width measurement data of the Chinese palm. Wishing that the improvements of flashlight products in ergonomics can improve use of feelings of these products and give a theoretical guidance for solving similar problems.

A Study on a Project Management Improvement Method for the Development of Next Generation Geostationary Earth Observation Satellite System (차세대 정지궤도 지구관측 위성시스템 개발 사업관리 개선 방안에 관한 연구)

  • Choi, Won Jun;Eun, Jong Won
    • Journal of Satellite, Information and Communications
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    • v.10 no.4
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    • pp.95-100
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    • 2015
  • These days, satellite core technologies are being developed as a way to provide various information by considering simultaneously sending, wide area covering, highly precide, and anti-disaster technologies. Not only global positioning, and image but also space launcher, satellite bus, satellite payload, earth station are being convergently developed in a different technological field. Especially, it is required a lot of initial investing expenditure to provide the Earth observational information service based on the space technologies. Such a trend and change of satellite technologies Korea has realized the necessity for the domestic independent development of next generation earth observation satellites, and are preparing the profound items such as a detailed implementation plan for the efficient development project. Like the satellite advanced countries, it should be transparently carried out that an efficient implementation of the developing target related to the geostationary earth observation satellite development, establishment of technological auditing function and quality assurance system, implementation plan, progressing courses and results of the satellite development program by way of planning, evaluation and management. For these things cited above, it is necessary to operate systematically and continuously the professional structural system by the governmental department in order to control the geostationary earth observation satellite development project. Therefore, this study proposes a development project management improvement method of the Korea next generation geostationary earth observation satellite based on the development project management system of the domestic geostationary satellite system.