• The Journal of the Korea Contents Association
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• v.8 no.10
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• pp.309-316
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• 2008

In a study on effect of service education and training for tour conductors upon customer orientation and satisfaction it was shown that in view of insufficient service of education and training for tour conductors and increased number of population travelling by utilizing travel firms and their call for satisfying diverse demand there is need for customer oriented tour conductors to induce customer satisfaction through diverse role playing by tour conductors. It was indicated that such efforts lead to customer satisfaction and also has impact on improving image of company and on creating new customer. In view of such factors there is need for well planned, persistent education and training for service to heighten satisfaction of customer through well organized operation of service education and training program for tour conductors and through its continuous practice and experience.

• Journal of Digital Convergence
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• v.12 no.8
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• pp.175-186
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• 2014

The purpose of this study is to demonstrate the effectiveness of core competency courses by scrutinizing H Corporation case. The primary data survey was taken from direct and indirect participants of H Corporation core competency courses. The findings from the study are as follow. Firstly, before-and-after average differences were significant in inspecting core competency courses. Secondly, participants' own expected core competency was comparatively lower than how observers evaluated the participants. Thirdly, Core competency courses directly and indirectly influenced on the business performance. Therefore, the conclusions of the study are firstly, core competency courses may work effectively for the goal of the company in changing employees' organizational behavior. Secondly, for the better result of the core competency courses, customized and integrated learning transfer model for the particular company should be designed from the beginning of the education.

• Journal of Agricultural Extension & Community Development
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• v.21 no.2
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• pp.57-80
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• 2014

The fact that cooperation is an essential factor for foodservice industry success has been discovered by many business leaders. Success in entrepreneurial businesses depends upon cooperation. However, there has been a lack of studies done about cooperation in the service industry, particularly levels of cooperation among foodservice employees in an organization. This study is designed to understand the antecedents, servant leadership and trust in co-workers that have a resulting influence on cooperation among foodservice employees. To achieve the study objective, 191 valid questionnaires were statistically analyzed, using frequency analysis, factor, reliability analysis and multiple regression analysis. The following is a summary of my verified analysis. First, servant leadership have a positive influence on trust in co-workers. Second, trust in co-workers has a positive influence on cooperation among foodservice employees positively.

• The Journal of the Korea Contents Association
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• v.20 no.6
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• pp.705-716
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• 2020

The aim of this article is to examine the relationships between authentic leadership and job satisfaction and to test the moderating effects of co-workers undermining on that relationship. Data were collected from 24th companies in Korea. The sample included 490 employees chosen randomly. Moderated hierarchical regression was used to examine the moderating role of co-workers undermining on the authentic leadership and job satisfaction relationship. The results show that authentic leadership is positively and significantly correlated with job satisfaction. In addition, the results of the hierarchical multiple regression analyses support the moderating effects of perceived employee co-workers undermining with regard to the relationship between authentic leadership and job satisfaction. This study contributes to suggesting the role of co-worker's undermining as a key moderator of their relationship. The theoretical as well as practical implications of the results were discussed with the suggestion for future research.

• International Commerce and Information Review
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• v.14 no.3
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• pp.453-479
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• 2012

The increase in international trade is clearly reflected by litigation and arbitration. Despite the importance of international commercial transaction, until very recently little was known about how the law interacts with actual practice. The CISG obviously plays an important role, but we are concerned with using choice of law to resolve issue that the CISG leaves unresolved. The case law UPICC is now accessible by means of UNILEX, the database on international case law that focus on CISG cases. The courts and arbitration tribunals throughout the world are developing a growing body of international case law on issues not resolved by the CISG, though arising from transactions to which the CISG applies. The application of the CISG is obligatory due to its nature as hard law an international convention. However, UPICC are only restatements and more flexibility, comprehensive instrument than CISG. This article offers to promote the UPICC application from their present status as a mere soft law instrument through analysing UNILEX cases.

• Korean Journal of Social Welfare
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• v.65 no.4
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• pp.221-243
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• 2013

The purpose of the study was to investigate the effect of organizational and care worker factors on client violence occurring at nursing homes in Korea, and to provide an empirical basis on which to draw strategies for prevention and reduction of client violence. A survey was conducted on 253 care workers from 23 nursing homes located in 16 regions nationwide, and multiple regression models were analyzed to examine the effect of worker demographic variables, education and experience, work related characteristics, working conditions, and organizational risk management system on client violence. The respondents reported their experience of violence from the most frequent to the least in the order of physical, verbal, others, property damage, and sexual in nature; only half of their employers were implementing an organizational risk management system. In the regression analysis on client violence of all types combined, risk management procedures and supervisor leadership were found statistically signifiant. Based on these results, implications were discussed for agency efforts in improving risk management procedures and leadership training of supervisors.

• The Journal of Korean society of community based occupational therapy
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• v.2 no.2
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• pp.51-60
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• 2012

Objective : This study investigates correlations between job-stress and job-relation feture in occupational therapists in nursing home. Method : For this study, self-reported questionnaires were distributed by online and offline survey to 237 occupational therapist from May to June in 2012. Fifty two of the questionnaires were returned, acceptable 46 survey responses were analyzed, expect 6 unclearly answered. Result : The results correlations between the 6 job-stress factors(confliction of professional role, lack of professional knowledge and skills, problem of personal relationship, disagreement with predecessor(manager, chief, etc), limitation of medical system, inappropriate salary) and 4 job-relation feature(period of job, annual salary, work out of therapy, job stability). Conclusion : This study demonstrates correlations between job-stress factors and job-relation feature in occupational therapist working in nursing home. Job-stress average 3.52points of 5points contributes more affecting the stress. Further research is necessary to more sample occupational therapist in nursing home.

• Journal of Korea Water Resources Association
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• v.40 no.5
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• pp.373-382
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• 2007

The exact resolution of channel initiation points is not so easy because of the dynamic behaviors of water movement on the hillslope. To this end, Kim, Joocheol and Kim, Jaehan(2007) have represented the channel network in real world basins for slope-area regimes using DEM. This study is its sequential content and then proposes the reliabilities of the hypothetical channel networks identified from DEM, which are assessed based on the geometric characteristics of drainage density and source-basin. The resulting drainage structures on the natural basin can be found to be depicted remarkably depending on the hypothetical channel network applied by slop-area threshold criterion. In addition, it is shown that there is a wonderful geometric similarity between the shapes of source- basin in a geomorphologically homogeneous region. Area threshold criterion could have restricted the shape of source-basin, so that it might bring about the incorrect drainage structures. But the hypothetical channel networks identified from DEM deserves special emphasis on expressing the space-filling structures nonetheless.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.12 no.8
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• pp.3374-3383
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• 2011

In this study, numerical analyses for slamming impact phenomena have been carried out using a 2-dimensional wedge shaped structure having finite deadrise angles. Fluid is assumed incompressible and entry speed of the structure is kept constant. Geo-reconstruct(or PLIC-VOF) scheme is used for the tracking of the deforming free surface. Numerical analyses are carried out for the deadrise angles of $10^{\circ}$, $20^{\circ}$ and $30^{\circ}$. For each deadrise angle, variations are made for the grid size on the wedge bottom and for the entry speed. The magnitude and the location of impact pressure and the total drag force, which is the summation of pressure distributed at the bottom of the structure, are analyzed. Results of the analyses are compared with the results of the Dobrovol'skaya similarity solutions, the asymptotic solution based on the Wagner method and the solution of Boundary Element Method(BEM).

• The Journal of the Korea Contents Association
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• v.8 no.7
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• pp.233-242
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• 2008

Sales-force management practices(e.g., selection, training, rewards, evaluation) constitute a crucial aspect of the sales force control system, as they influence on the salesperson's role ambiguity, satisfaction and performance. But it is difficult to find studies on the effects of hotel's sales force control system. So, we studied about this subject more deeply. The purpose of our research is to examine important relationships among sales force control system(e.g., sales territory design, training, reward, training, supervisor's support), job attitudes(satisfaction and role ambiguity), and sales force performance. A conceptual model is presented and hypotheses are developed. This study contributes to sales management research of hotel sales person in some important ways. This study offers new insights both to sales practitioners and researchers. First, this study introduces a new approaching method for developing new model of hotel sales-force research. Second, in the practical implications, managers should take actions as like an encouragement, direction, monitering, and education of sales know-how to reduce the employee's role ambiguity and to improve job satisfaction and sales performance.