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http://dx.doi.org/10.12653/jecd.2014.21.2.0057

A Study on the Relationship between Servant Leadership and Co-worker Trust, Cooperation in the Foodservice Industry  

Goo, Jung Dae (Department of Tourism, Baekseok University)
Publication Information
Journal of Agricultural Extension & Community Development / v.21, no.2, 2014 , pp. 57-80 More about this Journal
Abstract
The fact that cooperation is an essential factor for foodservice industry success has been discovered by many business leaders. Success in entrepreneurial businesses depends upon cooperation. However, there has been a lack of studies done about cooperation in the service industry, particularly levels of cooperation among foodservice employees in an organization. This study is designed to understand the antecedents, servant leadership and trust in co-workers that have a resulting influence on cooperation among foodservice employees. To achieve the study objective, 191 valid questionnaires were statistically analyzed, using frequency analysis, factor, reliability analysis and multiple regression analysis. The following is a summary of my verified analysis. First, servant leadership have a positive influence on trust in co-workers. Second, trust in co-workers has a positive influence on cooperation among foodservice employees positively.
Keywords
Servant Leadership; Co-Worker Trust; Cooperation; Foodservice Industry;
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