• Title/Summary/Keyword: 상담서비스

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Analysis of Labor Market Activation Policy and Its Employment Outcomes: the Effects of Employment and Tailored Social Service Provision (한국의 노동시장 활성화 정책 특성과 취업 성과: 취업지원서비스와 맞춤형 사회서비스 중심 정책의 비교)

  • Ryu, Kirak
    • 한국사회정책
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    • v.19 no.3
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    • pp.149-183
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    • 2012
  • This article aims to analyze main features of activation policy and compare major programmes in terms of their impact on employment performances in Korea. Since the introduction of National Basic Living Security Act in 2000, a series of activation policies have been in place for social assistance recipients, low-income employees, and youth unemployed by means of providing tailored employment and social services via in-depth counselling and case management. These activation policies carry both enabling and demanding elements: requiring programme participation in exchange for public assistance benefit receipts on the one hand, and providing various social services to remove barriers to employment through case management on the other hand. Therefore, it merits attention to analyze how various features of activation programmes affect employment outcomes, the effectiveness of delivery system and policy instruments as well. In analyzing employment outcomes of activation policy of which main characteristics lie in provision of employment and social services, this article points out the features and policy instruments of the activation policy that contribute to labor market entry of public assistance recipients and low income employees. In addition, it also delineates the determinants of exit from benefit receipts. Results from statistical analysis show that activation policy with intense employment service helps both benefit recipients and low income employees enter into the labor market at a faster rate. However, tailored social service provision enables social assistance recipients to exit from benefit receipts. These results suggest theoretical and policy relevant implication in regards to redesigning the delivery mechanisms and service instruments of activation policy.

Effects of an Individual Health Counseling Program for Community: Health One-stop Service Program (지역사회 대상의 개인별 건강상담서비스 프로그램 중재 효과: 건강원스톱서비스 사업)

  • Kim, Hyun;Lee, Sok-Goo
    • Korean Journal of Health Education and Promotion
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    • v.29 no.2
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    • pp.13-21
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    • 2012
  • Objectives: The aim of the study was to identify the effects of a community-level individual health counseling program for community. Methods: Data included baseline demographics, blood pressure, blood sugar, waist circumference, total cholesterol and health behavior index(body mass index, dietary practice guidelines score, physical activity, high-risk drinking) collected at public health centers in Chungnam province from January to September, 2011. Data obtained from the individual health counseling program in Chungnam province were analyzed using Wilcoxon Signed Rank Test and McNemar Test. Results: After the individual health counseling intervention, the results of health measurement index; systolic blood pressure, diastolic blood pressure, total cholesterol, waist circumference decreased in the health risk group, while total cholesterol and waist circumference decreased in the disease management group. Health behavior change in both groups. Body mass index, moderate physical activity, dietary practice guidelines scores were improved. Conclusions: These results indicate that the individual health counseling program for community was effective in improving health behaviors and status. The results demonstrate that step-by-step counseling program development and intervention studies are needed.

A Study On Establishment Plan of Consulting System for the Construction and Operation of a Public Library (공공도서관 건립.운영에 대한 컨설팅시스템 구축 방안 연구)

  • Joung, Hyun-Tae
    • Journal of the Korean Society for Library and Information Science
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    • v.42 no.2
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    • pp.255-275
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    • 2008
  • As small-scale libraries such as Children Library, Small Library, Miracle Library, have recently increased in number, it is required to establish the library consulting system in order to provide them with special knowledges and experiences necessary for library construction and operation. The result of the survey about public librarian's opinions confirms that the latent demand for library consulting is very high. In case of our country where the social experience in library consulting service is insufficient, it is desirable that the library consulting service be executed by the government offices as public service.

A Study on Building the Global Business Service Network (종합기업서비스정보망(Inno-NET)구축에 관한 연구)

  • Shin, Ki-Jeong
    • Journal of Information Management
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    • v.29 no.2
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    • pp.1-17
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    • 1998
  • The Inno-NET, which is based on the Internet and up-to-date information technology, is a consolidated system to provide business-related information and to solve the difficulties in business activities. In particular, the Inno-NET is an information system to integrate such business information for enterprise as start-up, financing, technology development, recruiting, site acquisition, marketing, trade and investment and so on, in order to help companies solve their problems and make up for their weak points. Accordingly, the Inno-NET will systematically connect supporting agencies and innovative enterprises, thus guaranteeing the exchange of information among them and coordinating the business. The supporting agencies will be included government offices, public organizations, research institutes, universities, and industrial associations all over the ministries. In short, Inno-NET forms a real-time decision making system among government, industries, universities and research institutes. by elt:ictronic networking on the Internet.

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발명하는 사람들-제43호

  • Han, Mi-Yeong
    • The Inventors News
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    • no.43
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    • pp.1-16
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    • 2006
  • 2006년 발명특허가족 신년 교례회/한국여성발명협회 '2006정기총회' 개최/삼성전자와 대만 AUO, 특허 공유하다/현대카드, 가맹점 주인 전용 카드 출시/외국 기업, 국내 메모리 카드 커넥터 특허출원 선점/IBM,특허 품질개선 프로젝트 실시/알레르기와의 전쟁, 특허로 잡는다/서울시, 여성경제 6단체와 여성일자리 창출 협약/'100대 우수특허제품 대상' 시상식/공익변리사 특허상담 서비스 확대 운영/들고 다니는 '휴대용 화장실' 눈길 끌어/특허청, 특허정보 확충으로 심사품질 제고/'전국 학생 창의력 올림피아드'/특허청, 연구기관과 지식관리시스템 연계/한국, 경영 및 생활 인프라 측면 중국보다 앞서/발명가의 양심선언 화제/국내 연구진, 수소자동차용 연료탱크 개발/미국 특허등록 순위 삼성전자 '넘버 5'/주소불명으로 인한 국가 자원 낭비 막는다/전구소켓에 끼워 쓰는 LED 조명 나왔다/대전시, 중소기업에 1천6백60억 지원/한국발명진흥회 박상원 상근부회장 선임/일본 닛치아, 특허 공세 시장되다/국내 최초로 숨쉬는 김치파우치 개발/역사속의 발명품/발명아이디어/특허Q&A/한미영 한국여성발명협회 회장/경상북도 문경교육청 발명교실/아이디어 착상 및 발명 기법/발명을 향한 블루오션의 손짓/해리스의 퍼머기/월드 NEWS/민간인과 학생 대상, 지식재산 교육과정 열려/네이버, 특허통합정보 서비스 제공/'제가 만든 해금 심금 울리죠'/정부출연연구소 '우리기술 사세요'/리빙 아이디어/협회소식/

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A Study on the Psychological Counseling AI Chatbot System based on Sentiment Analysis (감정분석 기반 심리상담 AI 챗봇 시스템에 대한 연구)

  • An, Se Hun;Jeong, Ok Ran
    • Journal of Information Technology Services
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    • v.20 no.3
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    • pp.75-86
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    • 2021
  • As artificial intelligence is actively studied, chatbot systems are being applied to various fields. In particular, many chatbot systems for psychological counseling have been studied that can comfort modern people. However, while most psychological counseling chatbots are studied as rule-base and deep learning-based chatbots, there are large limitations for each chatbot. To overcome the limitations of psychological counseling using such chatbots, we proposes a novel psychological counseling AI chatbot system. The proposed system consists of a GPT-2 model that generates output sentence for Korean input sentences and an Electra model that serves as sentiment analysis and anxiety cause classification, which can be provided with psychological tests and collective intelligence functions. At the same time as deep learning-based chatbots and conversations take place, sentiment analysis of input sentences simultaneously recognizes user's emotions and presents psychological tests and collective intelligence solutions to solve the limitations of psychological counseling that can only be done with chatbots. Since the role of sentiment analysis and anxiety cause classification, which are the links of each function, is important for the progression of the proposed system, we experiment the performance of those parts. We verify the novelty and accuracy of the proposed system. It also shows that the AI chatbot system can perform counseling excellently.

The Structural Impact of Technology Readiness on Call Center Counselors' Intention to Use in the Introduction of Artificial Intelligence Systems: Focusing on AICC(Artificial Intelligence Contact Center) (인공지능 시스템 도입에 있어서 기술 준비도가 콜센터 상담사들의 사용 의도에 미치는 구조적인 영향: AICC(인공지능 컨택 센터)를 중심으로)

  • Seong Sik Baeck;Jun Seop Lee
    • Journal of Information Technology Services
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    • v.22 no.4
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    • pp.1-19
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    • 2023
  • This study is a study on the effect of technical readiness factors on counselors' intention to use when applying AICC. AICC counselors experience improved customer service and emotional stability by receiving various monitor notification window services based on artificial intelligence algorithms such as customer counseling history, prohibited word control system, and customized counseling system. Accordingly, this study tried to verify using factors derived from technology readiness theory and technology acceptance theory among the factors affecting the intention to continue using AICC provided to counselors. To verify the research hypothesis, the causal relationship between variables such as Optimism, Innovativeness, Discomfort, Insecurity, and Technology Acceptance Theory, such as Team Support, Ease of Usage, and Innovation Resistance, was verified. As a result of empirical analysis, first, it was verified that Optimism has a positive (+) effect on Team Support and Ease of Usage, and Discomfort and Insecurity have a negative (-) effect on Ease of Usage and Team Support. Second, it was confirmed that Team Support and Ease of Usage had a positive effect on the Intention to use AICC. Based on the above empirical analysis results, the concepts of Technical Readiness were clearly proved, and in practical terms, AICC helped inquiry, quality evaluation, recording, and management of counseling history, ultimately increased corporate work efficiency.

Design of Service Delivery System for Stress Relief using Deep Learning Analysis Model (딥러닝 분석 모델 기반 스트레스 완화를 위한 서비스 제공 시스템 설계)

  • Kim, HyunJeong;Yoo, Seoyeon;Im, HyoGyeong;Kim, Kang-Gyoo;Yun, NaRi;Ha, Ok-Kyoon
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2021.07a
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    • pp.535-536
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    • 2021
  • 현대의 스트레스 케어는 대부분 비디오 시청, 상담, 취미 활동 등을 통해 진행된다. 시각, 청각을 스트레스 케어에 활용한 사례는 이미 일상에서 쉽게 접할 수 있음으로 다른 새로운 감각을 요구하고 있다. 본 논문에서는 스트레스 케어를 목적으로, 생체정보를 대상으로 딥러닝 기술 기반의 '사용자 스트레스 및 효과적인 스트레스 해소 요소 판단 알고리즘 모델'을 사용하는 서비스 제공 시스템을 설계한다. 생체정보는 손목시계형 웨어러블을 통해 수집된 심박수, 혈압, 체온, 산소포화도, ECG 등 생체데이터를 사용한다. 제시하는 방법은 실시간으로 수집된 생체정보를 알고리즘, 모델을 통해 스트레스 수치를 예측하여 사용자에게 적절한 음악과 조명을 이용한 시청각적 요소와 아로마 요법을 이용한 후각적 요소를 제공한다.

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Smart Ringer for Safe Hospital Life of Disabled People (장애인의 안전한 병원 생활을 위한 스마트 링거 폴대)

  • Kim, Hyo-Jin;Kim, Si-Yoon;Lee, Jun-Hui;Lee, jina;Kim, In-Soo
    • Proceedings of the Korea Information Processing Society Conference
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    • 2022.11a
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    • pp.971-973
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    • 2022
  • 본 논문은 수액 치료 부작용 방지와 환자의 안전한 병원 생활환경을 조성하는 "장애인의 안전한 병원 생활을 위한 스마트 링거 폴대"를 제안한다. 본 논문이 제안하는 주요 특징은 다음과 같다. 첫째, 무게 센서로 수액의 잔량이나 주입 속도를 측정하고 조절한다. 사용자는 앱을 통해 수액에 대한 정보를 확인할 수 있다. 둘째, 자이로 센서로 측정한 팔의 높이와 적당하게 자동으로 폴대의 높낮이를 조절한다. 셋째, 앱과 조이스틱으로 링거 폴대를 상하좌우 움직이며 이동 경로에 장애물 존재 시 알람을 울리게 한다. 넷째, 심박수 센서를 통해 환자의 평균 심박수를 측정하고 심박수 값이 정상 범위를 벗어나는 경우 아로마, 백색소음, 수면유도, 심리상담을 통해 심리안정 서비스를 제공한다. 제안된 시스템은 기존 병원에서 수액을 투입하는 방식에 IoT 기술을 적용하여 수액 치료 부작용을 예방하며, 시각장애인 환자의 거동 도움 및 불안감 해소를 위한 편의 서비스를 제공하는 것을 목표로 한다.

Current status and improvement strategies of emergency medical counseling service for overseas koreans (재외국민 응급의료상담 서비스의 이용 실태 및 서비스 향상방안)

  • Hyeon-Jeong Ko;Eun-Sook Choi
    • The Korean Journal of Emergency Medical Services
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    • v.28 no.1
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    • pp.77-95
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    • 2024
  • Purpose: This study aimed to analyze the counseling status of overseas Koreans using emergency medical counseling services, identify frequently occurring types of diseases, explore approaches to emergency treatment guidance, and protect overseas Koreans from medical blind spots, thereby enhancing the quality of emergency medical counseling services. Methods: This study was approved by the Institutional Review Board of Kongju National University (KNU_IRB_2023-31), and data were collected and analyzed from 10,951 cases of emergency medical counseling services utilized by overseas Koreans from the National Fire Agency from 2018 to 2022. Results: Emergency medical consultation services for overseas Koreans included a majority of non-trauma patients, with medical consultations being predominant. Terrestrial patients commonly seek advice for internal medical symptoms, whereas maritime patients frequently present with trauma-related symptoms, with a higher incidence of cardiac arrest and altered consciousness cases at sea. The development of self-diagnostic tests based on internal medicine symptoms is necessary for terrestrial patients, whereas stakeholder education is required for maritime patients. Conclusion: Due to the different types of diseases occurring in terrestrial and maritime patients, emergency medical consultation services for overseas Koreans should be implemented according to the specific characteristics of each patient. Therefore, it is necessary to develop and disseminate response manuals that are tailored to medical and trauma-related symptoms.