• Title/Summary/Keyword: 삼성르노

Search Result 9, Processing Time 0.02 seconds

안전현장 스케치 - 10년 연속 고객만족도 1위의 비결 '안전', 르노삼성자동차(주) 서부사업소

  • Kim, Seong-Dae
    • The Safety technology
    • /
    • no.184
    • /
    • pp.24-26
    • /
    • 2013
  • 하나의 제품을 생산 제조 판매하는 기업 입장에서 고객서비스는 남다른 의미를 갖는다. 고객서비스의 질이 낮을 경우에는 제품과 회사에 대해 부정적인 이미지가 생기기 때문이다. 즉 고객서비스 품질을 향상, 유지시켜 나기는 것은 기업경영의 핵심 가운데 하나이다. 이는 제품의 고장이 곧 생명과 직결되는 자동차분야에서는 더욱 그렇다. 이와 관련해 르노삼성자동차(주)는 타의 추종을 불허하는 최고의 고객만족서비스를 실현해 나가고 있다. 최근 10년 연속으로 고객만족도 1위를 달성한 것이 이를 잘 증명해준다. 르노삼성자동차(주) 관계자들은 이 같은 성과를 낼 수 있었던 비결로 안전을 꼽고 있다. 고객과 근로자들의 안전을 최우선으로 한 것이 자연스럽게 경영 성과로 연결됐다는 설명이다. 그리고 그 핵심에는 르노삼성자동차(주) 사업소 가운데 가장 큰 규모를 자랑하고 있는 서부사업소가 자리 잡고 있다고 강조한다. 강력한 성장동력 역할을 충실히 수행하고 있는 르노삼성자동차(주) 서부사업소를 찾아가봤다.

  • PDF

규모의 정치와 한국 자동차 산업의 지구화

  • 박배균
    • Proceedings of the KGS Conference
    • /
    • 2002.11a
    • /
    • pp.51-54
    • /
    • 2002
  • 다국적 기업들에 의해 주도되고 있는 여러 다른 신흥공업국의 자동차 산업과 달리, 한국의 자동차 산업은 국내기업들의 주도하에 성장하여왔다. 정부의 민족주의적, 보호주의적인 산업정책을 바탕으로 몇몇 자동차 대기업들이 성장하여 국내에서 자동차의 생산과 시장에서의 유통을 지배하여 왔던 것이다. 하지만, 2000년 4월 프랑스 기업인 르노가 삼성 자동차를 인수하면서, 이러한 경향에 변화가 생기기 시작하였다.(중략)

  • PDF

업계탐방 - 발레오전장시스템스코리아(주) 경주공장

  • Oh, Jeong-Gyu
    • 방재와보험
    • /
    • s.131
    • /
    • pp.52-53
    • /
    • 2009
  • 이번 탐방은 천년고도(古都) 경북 경주시에 위치한 자동차부품 생산공장일 발레오전장시스템스코리(주)를 방문하였다. 승용차와 상용차로 구분된 공장을 대지면적 $101,606m^2$, 건물 연면적 $65,038m^2$규모에 자동차용 발전기, 시동모터, 디스트리뷰터 등을 생산하고 있다. 지난 1999년 프랑스의 세계적인 자동차 전장시스템회사인 발레오에 합병된 이후 현대, 기아, GM대우, 르노 삼성, 쌍용 등에 각종 자동차 전장시스템을 납품하고 있다.

  • PDF

Servicizing in Automobile Industry (자동차 산업의 서비스 부문 확대에 따른 MIS 활용 사례)

  • Shin, Jung-Soon;Park, Min-Ah;Yang, Hee-Dong
    • Information Systems Review
    • /
    • v.11 no.3
    • /
    • pp.191-207
    • /
    • 2009
  • Manufacturing companies expand their revenue sources by advancing into upstream or downstream of business value chains with special focus on service. Such a new movement is called as servicizing. We introduce various successful cases of automobile industry in Korean and overseas countries. Information technology has been taking a critical role in automobile manufacturer's servicizing efforts leveraging their manufacturing capabilities and brand power. Servicizing cases include telematics, collision prevention, used-car sales, rental, and car life of Japanese, German and three Korean automobile companies.

A Study on Engine Performance Characteristics with Scavenging Condition Variation in 2-Stroke Diesel Engine (2행정 디젤엔진의 소기조건 변화에 따른 엔진의 성능특성에 관한 연구)

  • Kim, Gi-Bok
    • Journal of the Korean Society of Industry Convergence
    • /
    • v.22 no.3
    • /
    • pp.259-264
    • /
    • 2019
  • In this study, we experiment by making and designing of compression ignition diesel engine witch has air cooling, 2-cylinder and 2-strokes. Also, we make controller witch can control injection timing and period by arbitrary manual operation for change of injection timing. We also study experimentally in change about pressure and power of combustion chamber by increasing density of air which comes into cylinder because of increasing scavenging pressure. Through this, we confirmed that output change and scavenging pressure can develop performance of the engine by scavenging efficiency of a chamber and development of volume efficiency.

Analysis of Developing Contents of 2005 Renault Samsung Motors Corporate Brochure (2005 르노삼성자동차 Corporate Brochure Contents 개발 분석)

  • Suh, Kyong-Won
    • The Journal of the Korea Contents Association
    • /
    • v.7 no.4
    • /
    • pp.241-249
    • /
    • 2007
  • This article addresses considerations, processes of drawing concepts and design approaches in compiling a corporate brochure set in the practice of editorial design. A well-made brochure does not simply refer to listings of the current state of a company and a fantastic visualization of their visions. It necessarily involves the utilization of strategic core keywords appropriate to the industry, proper and classy metaphors that fit the target, a certain harmony between direct and indirect narratives, and bringing all of these aspects under the hat of creative and purposeful design in a single brochure. Thus, it also calls for variety and changes to captivate the eye when leafing through brochures. 1. Does the brochure reflect accurate diagnoses on the position of the market environment, the industry and their needs? 2. Does it offer solutions to given tasks, does it claim to be able to solve problems a company may have, does it satisfy their expectations, and does it cover the topics in an in-depth manner? 3. Referring to questions 1 & 2, does it address existing cases of competitors, leading players and global trends? 4. Does it have an appropriate design language that can communicate intrinsic issues and global trends as well as appropriate rhetorical visual aids that stand out?

The Influence of Teacher's Demographic and Sociological Characteristics and the Emotional Support of the Director and Co-worker on the Childcare Efficacy of Infant Teacher (영아반 교사의 인구사회학적 특성과 원장과 동료교사의 정서적 지지가 보육효능감에 미치는 영향)

  • Jeong, Kkot Nim;Moon, Hae Lyun
    • Korean Journal of Child Education & Care
    • /
    • v.18 no.4
    • /
    • pp.175-185
    • /
    • 2018
  • Objective: The purpose of this study is to investigate the influence of teachers' demographic and sociological characteristics and the emotional support of the director and co-worker on the childcare efficacy of infant teachers. Methods: In this study, 169 Infant teachers of childcare centers have participated, where are located in Seoul and Gyeonggi-do Areas. The data was analyzed by using t-test and one way ANOVA to confirm the differences among groups, and also correlations analysis and multiple regression analysis were performed to analyze the interrelationship between variables and their effects. Results: Study outcome according to study subjects is as follows. First, we found a statistically meaningful difference in marital status and career by the differences of childcare efficacy depending on demographic and sociological characteristics of infant teachers. Second, childcare efficacy of infant teachers showed the most evident correlationship with co-workers support followed by the director's support. Third, the data also revealed that childcare efficacy of infant teachers was influenced by co-workers' support, their careers, marital status and their directors' support in order. Conclusion/Implications: In conclusion, higher levels of childcare efficacy were shown by the experienced and married early childhood teachers and the emotional support of co-workers has the greatest influence on their childcare efficacy.