• Title/Summary/Keyword: 사후관리

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이슈 & 이슈 - 건설부문 서비스품질 인증제도

  • 대한설비건설협회
    • 월간 기계설비
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    • s.233
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    • pp.64-68
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    • 2009
  • 제조업과 유통업 등을 대상으로 했던 '한국서비스품질우수기업 인증'이 건설업 부문으로 확대되면서 건설업계의 관심이 커지고 있다. 서비스품질우수기업 인증제도는 기업 및 국가 경쟁력 제고와 소비자의 삶의 질 향상 및 권익보호를 위해 서비스 품질에 대해 이뤄지는 유일한 정부 인증으로 재단법인 키캄연구소(KICAM : 한국건설경영연구소)가 절차를 진행하고 지식경제부 기술표준원이 인증서를 발급해 준다. 2001년 시행된 이래 현재까지 800여 개 제조 유통업체 및 공공기업이 인증을 획득했고, 지난 9월부터는 고객서비스를 중시하는 건설산업 구조변화를 반영해 건설부문에도 시행됐다. 건설업 서비스품질 인증은 아파트 분양에서부터 입주, 사후관리까지 모든 단계의 사전 사후서비스 프로세스는 물론 서비스 품질문화 달성을 위한 리더십 등 추진력 부문, 고객만족 추진체계 등 시스템 부문, 서비스 경영성과 부문 등을 평가지표에 따라 종합 심사하게 된다. 특히 현장평가와 고객평가, 그리고 암행평가를 토대로 기술표준원 인증심사위원회에서 1000점 만점에 800점(중소기업은 700점) 이상을 획득한 기업에 한해 우수기업으로 인정해 준다. 건설업 서비스품질 인증제도에 대해 살펴본다.

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Construction Waste Management System for Improving Waste Treatment on the Construction Site (건축현장의 환경관리 업무 효율성 향상을 위한 폐기물 관리 시스템 - 공동주택을 중심으로 -)

  • Cha, Namwoo;Park, Wansu;Kim, Kyungrai;Cha, Heesung;Shin, Dongwoo
    • Korean Journal of Construction Engineering and Management
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    • v.15 no.3
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    • pp.83-91
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    • 2014
  • The problems of environmental pollutions and resources depletion have been growing issues in global construction recently. Efforts to reduce $CO_2$ emission have been also made in all sectors of construction industry these days. As one of the biggest industries that consume a huge amount of resources and generate complex construction wastes, the construction industry has significant impacts on environment issues. However, systematic approach to manage wastes has been rarely made, and most construction wastes from construction sites are being land-filled or incinerated. In this study, a system is proposed to predict the amount of wastes in visual formats, and to control the process of wastes management. The system's main functions include : (1) to estimate the amount of wastes to be generated in project schedule, (2) to categorize the types of wastes, (3) to determine the timing of taking out wastes from sites, and (4) to share information regarding wastes for recycling. A huge amount of wastes are generated in construction process, but most of the wastes have been discharged in forms of mixed wastes, which make them hardly reused. The system not only provide information on wastes to be generated, but also prevent mixing various wastes by classifying them by types and schedules. This features of the system, along with functions to share wastes information with other agencies outside the site, are expected to enhance the level of wastes recycling to a great extent. By saving construction materials through wastes recycling, the system also contributes in reducing $CO_2$ emission.

PRISM: A Preventive and Risk-reducing Integrated Security Management Model using Security Label (PRISM: 보안 레이블을 이용한 위험예방 통합보안관리 모델)

  • Kim, Dong-Soo;Kim, Tae-Kyung;Chung, Tai-Myoung
    • The KIPS Transactions:PartC
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    • v.10C no.6
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    • pp.815-824
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    • 2003
  • Many organizations operate security systems and manage them using the intergrated secutity management (ISM) dechnology to secyre their network environment effectively. But current ISM is passive and behaves post-event manner. To reduce cost and resource for managing security and to remove possbility of succeeding in attacks by intruder, the perventive security management technology is required. In this paper, we propose PRISM model that performs preventative security management with evaluating the security level of host or network and the sensitivity level of information asset from potential risks before security incidents occur. The PRISM can give concrete and effective security management in managing the current complex networks.

Effects of Entrepreneurship Education Based on Relative Policies Link (창업교육연계의 효과측정모형 및 정책제안)

  • Seol, Byung-Moon
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.7 no.2
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    • pp.9-17
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    • 2012
  • This paper integrates elements from the theory of agency, the entrepreneurship education, the start-up policies. Entrepreneurship education is demanded to enhance success of business candidate for business establishment and to increase start-up survival. Three researches are made by this study. First of all, Educational performance is measured and it explains why linked policies is needed. To explain linked performance, this paper introduces several hypothesis. These are about a rate of start-up failure caused by agency problem and a rate of education effect decreasing agency problem. Secondly, operation performance of it can be increased by linking among policies and should be for the original goals of start-up policies. Finally, several ideas including start-up certification is proposed. Start-up certification has role of contact point of different entrepreneurship policies. As a result, level of satisfaction of policies will increase and specially of education program by linked effects.

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Development Plan for the Consequence Management in Response to Large-Scale Wildfire Disasters Using Air Force Transport Aircraft (C-130) (공군 수송기(C-130)를 활용한 대형산불 재난 대응 시 사후관리(CM) 발전방안)

  • Sangduk Kim;Minki Kim
    • Journal of the Society of Disaster Information
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    • v.20 no.1
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    • pp.232-243
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    • 2024
  • Purpose: Recently, large-scale forest fires caused by climate change, natural disasters, and human factors have been increasing every year in the East Coast and Taebaek Mountains region. Although forest fire extinguishing using helicopters is currently increasing, the need to introduce air force transport aircraft has continued to be raised due to the importance of early fire extinguishment to respond to large forest fires and the difficulty of extinguishing forest fires between sheep. This study seeks to present a plan for developing a post-fire management system for several aspects - achieving operational objectives, overcoming the operating environment, selecting a staging area, and efficient operation measures - to efficiently perform forest fire extinguishing missions using Air Force transport aircraft. Method: Based on literature research on forest fire extinguishing, forest fire extinguishing experiments using fixed-wing aircraft, and the operation status and operation method of forest fire extinguishing helicopters, the pros and cons of helicopter operation and the effects of large forest fire extinguishing using a large transport aircraft (C-130) Analyze the effectiveness of operation through analysis. Results: When extinguishing a large forest fire, an effective CM (Consequence Management) application plan was derived, including effective operation, control, command system, dispatch request, and forest fire extinguishment when integrating helicopter and fixed-wing aircraft (C-130). Conclusion: The application of the concept of CM (Consequence Management) is partially applied to some areas of chemical, biological, and radiological (CBRNE) protection in Korea, but efficient operation, control, and command systems are established when integrated operation of helicopters and large aircraft (C-130) in forest fire extinguishment. the concept of CM (Consequence Management), which is operated in advanced countries, was applied for safety management, dispatch requests, and forest fire extinguishing, thereby contributing to the establishment of a more advanced disaster and post-disaster management system.

Reliability Model for u-Health SW's BMT (u-Health SW의 BMT를 위한 신뢰성 모델)

  • Chung, Sam-Sool;Yang, Hae-Sool
    • The Journal of the Korea Contents Association
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    • v.10 no.5
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    • pp.80-89
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    • 2010
  • u-Health refers to "Always, ubiquitously" prevention against disease, diagnosis, medical treatment service that can receive treatment even if patient does not visit hospital as abbreviated word of ubiquitous and health. U-Health transmits in individual's living body sign and measuring of health information and health information system that is consisted of process of analysis and feedback transmiting and measure individual's living body signal and health information and health proprietary company or medical institution operates. If analyze pattern to information that health information system is transmited, health care officer or chief physician means that offer healthcare and medical treatment service to remote about target customer. Wish to present authoritativeness model for u-Health's inside and outside of the country same native place and u-Health's BMT in this research.

Comparative study on the National R&D performance according to the Government's Funding style (정부의 R&D 지원방식에 따른 성과비교 - ICT 중소기업지원 R&D를 중심으로 -)

  • Lee, Hyeon-Sik;Seo, Yeong-Uk
    • Proceedings of the Korea Technology Innovation Society Conference
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    • 2016.05a
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    • pp.316-321
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    • 2016
  • 우리나라는 R&D투자 정책을 적극적으로 추진한 결과 과학기술 발전을 통한 경제성장을 이룩하여 왔고, 세계 선진 각국에서도 과학기술을 중요한 국가 아젠다로 삼으면서 신기술 개발이나 사회문제 해결을 위한 해결책으로 과학기술 정책을 적극적으로 펼치면서 R&D에 대한 적극적인 투자를 시행하고 있다. 우리나라의 경우도 2014년 기준으로 정부의 R&D투자 예산은 17조 7천억원의 거대한 규모로 확대되고 있으며, 각각의 연구주체들에 의해 수행되어진 결과로 나오는 다양한 종류의 연구성과에 대한 성과관리의 중요성은 점점 더해가고 있는 실정이다. 한편, 연구개발 투자에 대한 성과의 효율성이라는 측면에 있어서 염려의 목소리도 만만치 않은 실정이다. 이는 연구성과를 창출하기 위한 프로세스, 즉 연구기획, 선정, 수행관리, 결과평가, 사후관리 및 사업화 등의 과정들을 철저하고 효율적으로 관리하여야 한다는 측면에서 접근할 수도 있겠으나, 중소기업을 지원하는 정부의 R&D 지원형태에 있어서는 정부의 지원방식에 따라, 즉 출연(국가 등이 반대급부 없이 예산이나 기금에서 지원하는 방식)지원이나 융자지원(일정한 금리와 상환기간을 정해놓고 지원하는 방식)에 따라 도출되는 성과의 차이가 있을 수 있다는 점에 착안하여 그 두가지 지원방식에 따른 성과에 있어서의 차이점을 비교해 보고, 그 결과에 따라 정부가 중소기업을 대상으로 지원하는 방식에 대한 방향성을 제시해 보고자 한다.

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Analysis of post-insertion denture maintenance in patient aged 65 and over (만 65세 이상 의치 환자의 장착 후 의치 유지관리 횟수 분석)

  • Joosub Whang;Jin-Joo Yoo;Joon-Ho Yoon
    • The Journal of Korean Academy of Prosthodontics
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    • v.62 no.1
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    • pp.1-5
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    • 2024
  • Purpose. To investigate the differences in the frequency of post-fitting denture check-ups based on gender, age, insurance status, denture arch, and type among patients aged 65 and above. Methods. This research analyzed 988 patients from National Health Insurance Service Ilsan Hospital's Department of Prosthodontics, who had denture fittings over the last 10 years. Variables including gender, age, insurance status and type, denture arch, and denture type were assessed. Statistical analyses were performed at a 5% significance level. Results. The study incorporated 988 dentures, revealing a median of 3 check-ups post-fitting. Male patients significantly had more visits than females (P = .017), and those with full metal dentures visited significantly more than those with partial dentures (P = .005). Other variables were not significantly influential on the post-fitting check-up frequency. Conclusion. Within this study's confines, an increase in denture adjustment sessions was observed for male patients and those with full metal dentures.

The Impact of the Government's Earthquake Disaster Response Capabilities and the Legal and Institutional Appropriateness of the Disaster Management System on the Operational Performance of Disaster Management : Focused on Fire Officer's Consciousness (정부의 지진재난 대응역량과 재난관리체계의 법·제도적 적절성이 재난관리 운영성과에 미치는 영향 : 소방공무원의 인식을 중심으로)

  • Youn, SeokMin
    • Journal of the Society of Disaster Information
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    • v.16 no.2
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    • pp.318-330
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    • 2020
  • Purpose: In this study, the effect of the government's disaster response capabilities and the legal and institutional appropriateness of the disaster management system on the operational performance of disaster management performance were verified. Method: Questionnaire survey was performed for the fire officials, and the surveyed data was statistically analyzed by using SPSS 25.0 program. Result: The main results of this study are as follows. First, the government's earthquake disaster response capability is found to have a significant effect on disaster follow-up management as well as disaster prevention preparation, which is a factor in disaster management performance. Second, it has been shown that the legal and institutional appropriateness of the earthquake disaster management system has a significant impact on disaster follow-up management as well as disaster prevention preparation, which is a factor of disaster management performance. Conclusion: The important policy implications for improving the operation performance of disaster management could be obtained in preparation for earthquakes in Korea.

UML 도입에 영향을 주는 요인에 관한 연구 - 국내 S/W 개발업체를 중심으로 -

  • Seo, Yeong-Suk;Han, Yeong-Chun;Kim, Gi-Su
    • Proceedings of the Korea Association of Information Systems Conference
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    • 2005.05a
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    • pp.109-122
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    • 2005
  • 소프트웨어 설계 및 개발에 있어 설계방법의 표준화는 업무의 효율화와 결과물 평가를 위해 설계자, 프로그래머, 사용자에게 반드시 필요하다. 최근 소프트웨어 설계방법의 표준화로 UML(Unified Modeling Language)이 적극적으로 도입됨에 따라 본 연구는 국내 소프트웨어 개발업체의 UML 도입에 영향을 미치는 요인을 찾기 위하여 수행 프로젝트, 보유 인프라, 조직내부, 조직외부 등 4개의 요인(7개 변수)으로 연구모형을 도출하고 실증적 분석을 하였다. 본 연구의 결과, UML 도입 결정요인으로서 UML도구 공급자의 지원이 가장 큰 영향을 미치는 것으로 나타났다. 이러한 결과는 UML도구 공급과 관련하여 사용방법 교육 및 사후관리에 대한 관리적 시사점을 제공한다. 한편 UML의 도입 후 사용정도에는 객체지향개발언어의 사용정도, UWL도구 공급자의 지원, 조직원의 신기술 학습의욕, 최고경영자의 지원, 프로젝트의 규모가 영향을 미치는 것으로 나타났다.

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