• Korean small business review
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• v.43 no.3
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• pp.75-90
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• 2021

Organization and management scholars have researched social enterprises as hybrid organizations. However, research on the organizational uniqueness of social enterprises as hybrids is limited, especially comparing their organizational characteristics with other traditional types of organizations. Thus, this study attempted to compare social enterprises with traditional for-profit and not-for-profit organizations in the aspect of their organizational hybridity by using the data of the Social Value Survey. The results showed that the orientation of social enterprises in pursuing dual values is weaker than the other two types of organizations. Meanwhile, the results revealed that the extent to which an organization operates for realizing dual values is strongest in social enterprises among the three types of organizations. These findings add to the understanding of social enterprises' organizational hybridity in organization and management studies.

• The Journal of the Korea Contents Association
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• v.21 no.12
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• pp.662-675
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• 2021

In order to evaluate the effectiveness of the Jeollabuk-do social welfare errand center, this study focused on identifying the effects of users' personal characteristics and workers' job environment characteristics on user satisfaction. The data analyzed are survey data collected from users and workers at 11 social welfare errand centers in each city and county in Jeollabuk-do. In the detailed analysis, the first-level independent variable for the users' personal characteristics, the second-level independent variable for the worker's job environment characteristics, and the user satisfaction were set as the dependent variables, and then a hierarchical linear model analysis model was applied. As a result of the analysis, it was confirmed that households with disabilities, sense of job value, job stress, role overload, and salary satisfaction had a significant effect on the service satisfaction of users. The results of this analysis show that the characteristics of the job environment of the workers have a major effect on the satisfaction of service users. This suggests that there is a strong need for improvement in the fields.