• Korean Journal of Social Welfare Studies
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• v.47 no.4
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• pp.93-120
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• 2016

This study aims to elaborate differences of demand and supply in welfare service delivery upon regions. For this purpose, in-depth interviews were conducted with 15 welfare bureaucrats from Dong offices among largest and smallest portions of recipients in Seoul. The results indicated that there were significant differences in the proportion of welfare bureaucrats versus welfare recipients (11-450 households) of the National Basic Livelihood Guarantee System, the amount of available private sector resources, and the difficulty of providing visitation counseling upon regions. Research implications were discussed further to address regional disparities of welfare services.

• Korean Journal of Social Welfare Studies
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• v.41 no.1
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• pp.281-306
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• 2010

The purpose of this study is to look for the factors that facilitate knowledge sharing among public official in the department of social welfare, and to find whether the intention to share knowledge influences the knowledge sharing. In order to accomplish the purpose of the research model, the independent variables were trust, openness in communication, anticipated reciprocal relationship, and efficacy. The intervening variable was intention to share knowledge, and the dependent variable was knowledge sharing. The significant finding that came out of this research model is that trust, anticipated reciprocal relationship and efficacy positively influenced the intention to share knowledge. Efficacy positively affected knowledge sharing. Intention to share knowledge had a significant influence on the knowledge sharing. According to the results of this study, in order to improve effective knowledge sharing in the public sector or in the private sector, we suggested that social workers have to consider why they should share knowledge in the social welfare organization. Social workers in the public sector or in the private sector must develop ways to share the knowledge possessed within the organization with the people who need that knowledge.

• The Journal of the Korea Contents Association
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• v.14 no.4
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• pp.168-179
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• 2014

This study has targeted 291 public officials in charge of social welfare in the community centers of Chungnam and Chungbuk region to examine their level of job stress, job satisfaction and turnover intention and the relationship between these variables. For the data analysis, PASW Statistics 18.0 was used. The main results of this study are as follows. First, for the job stress and turnover intention the social welfare job was higher than the administrative job and for the job satisfaction administrative job was higher than the social welfare job. Second, by examining the most significant factors that affects the job satisfaction and turnover intention for the social welfare job, it was shown as the job factors of job stress and for the administrative job, it was shown as the organizational factors of job stress. Based on the results of these studies, several alternatives were suggested in order to improve the job satisfaction and reduce the turnover intention. In addition, the significance of this study can be found in that the study was analyzed the level and relationship of the factors related to their job and divided into social welfare job and administrative job.

• 한국사회복지학회:학술대회논문집
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• 2005.04a
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• pp.589-609
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• 2005

현대는 지식사회이다. 이는 사회복지영역에서도 예외일 수 없다. 사회복지영역에서 지식의 중요성은 이미 오래 전에 합의되었다. 그렇지만 ICT(Information Communication Technology)의 급격한 발달은 사회복지영역에서도 적지 않은 논의를 불러일으켰다. 본 연구에서는 10의 영향은 이미 전제되어있는 상태에서 변화된 조직 관리를 실증적으로 파악하고자 하였다. 사회복지가 사회의 구조적이고 파생적 문제해결에 중심을 둔 실천과학이라는 정체성을 획득하고자 하는 단초적 시도로서 지식관리가 필요하다는 전제하에, 지식관리 중 지식공유를 중심으로 연구를 진행시켰다. 즉 사회복지영역에서 이루어지는 지식공유는 어느 정도이며, 그 결과는 어떤 조직적 성과를 산출하고, 또 이러한 지식공유에 영향을 주는 전제 조건은 무엇인지를 부산광역시 사회복지담당공무원을 중심으로 파악하였다. 지식공유 관련 요인을 11개의 요인으로 재구성하여 이를 구성요인별로 나누어 분석한 결과, 동료관계 망, 보상, 상부관계, 조직 규범, 의사소통 둥의 조직 환경이 지식공유와 조직성과에 큰 영향을 주고 있으며, 특히 조직성과에 미치는 직접적 영향력 보다 지식공유를 고려한 상태의 전체 영향력이 강하게 나타나 지식공유가 조직성과에 직접적인 영향을 주고 있었다. 이에 사회복지 조직에서 조직성과를 높이는 지식공유를 원활하게 할 수 있는 환경 조성의 노력과 아울러 추후과제로서 여타 사회복지 기관에서의 지식관리 관련 연구가 필요하다.

• Journal of the Korea Society of Computer and Information
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• v.25 no.6
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• pp.231-237
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• 2020

The purpose of this study is to present theoretical and policy implications based on the results of the empirical analysis of job stress in consideration of insufficient prior research on the level of job stress by public officials in charge of social welfare and public officials in general administration. For this purpose, social welfare and general administrative positions working at the City Hall of G Metropolitan City and five autonomous districts(including the Dong community service center) were selected as subjects for research. The data analysis used the SPSS statistical program to obtain technical statistics based on the average of the lower variables of the job stress. According to the analysis, there is a difference in the subjective perception level of public officials in charge of social welfare and public officials in general administration in both internal factors of job, such as job demands and job autonomy and external factors of job, such as job insecurity, organizational system, conflict of relations, inadequate compensation, and job culture. Based on this, it presented policy measures that require the granting of self-esteem of public officials in charge of social welfare, improvement of their duties, and adjustment of their workload to an appropriate level.

• Journal of the Korea Convergence Society
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• v.11 no.7
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• pp.337-344
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• 2020

This study examines the effects of work-family conflict among public social welfare officers on turnover intentions and verifies the mediating effects of exhaustion and job satisfaction. For research and analysis, the data of a survey conducted by the Nowon District Research Organization were used to determine the actual state of welfare personnel in charge of the community center's home-visiting service, and an analysis was conducted of 146 public social welfare officers from 19 community centers located in the Nowon District. The analysis results show that work-family conflict affects exhaustion but does not have either a direct or indirect effect on turnover intentions. On the basis of these results, the study proposes policy and practical implications for a work-family compatibility support policy to reduce exhaustion and increase job satisfaction among public social welfare officers.

• The Journal of the Korea Contents Association
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• v.19 no.4
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• pp.564-572
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• 2019

This study started to diagnose the perception of 'public official' who are exposed to various tasks through public institutions in our daily work. In particular, among the public officials in various fields, public officials engaged in social welfare, health and welfare, and administration were diagnosed with the attitude of public officials to be equipped. For analysis, Q method, which is a qualitative research method, was used to diagnose and typify perceptions. First, the analysis results were derived into four types. In each type, shows the uniform distribution of public officials in health, administration and welfare fields and is named "General Type". is named as "Administrative Public Official Type" because the distribution of administrative civil servants is high. has a high distribution of welfare officers and is named as "Welfare Official Type". is composed mainly of public health officials, and is named as "Health Official Type". The public officials who are subject to this study should be responsible for "public service", that is, the unique work for the state and the public. In order to do this, we emphasize the accountability of the public officials themselves, and expect to expand into empirical research in future research.

• Korean Journal of Social Welfare
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• v.60 no.3
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• pp.177-200
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• 2008

The study is to investigate the extent to which public sector and private sector have established local governance at the community level. Also, it examines similarity and dissimilarity in the perception of unmet needs in the community service delivery system among local officials and workers in social service agencies for poor female-headed households, using survey questionnaire. It finally aims to propose more effective way of local governance between officials and workers in service agencies, and to improve living conditions for poor female headed households. Results show that first, about 70% of survey participant assess community governance and network system do not work well. Second, the more positive people evaluate their outreach efforts and the network level among community service agencies, the more they perceive that unmet needs are satisfied and recipients are well benefited. Third, the perceptions are significantly different in the extent of service delivery and the unmet needs between local officials and service workers who implement direct social service to female-headed households, after controlling for other related factors. In conclusion, suggestions are given to develope more effective service delivery system for poor female-headed households.

• Korean Journal of Social Welfare
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• v.36
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• pp.147-173
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• 1998

The purpose of this study was to investigate the current status and problems of the social service delivery system for women in Korea, and to suggest ways to improve its function. The current social service delivery system in the public sector contains a network of services connected with the Division of Women's Welfare in the Ministry of Health and Social Welfare. This study focused on evaluating the function of the public service delivery system from the perspective of the service providers. A survey of 167 civil officers in charge of women's welfare services in the city.county.district administrations, and 202 women's welfare counselors around the country was conducted in order to evaluate their current duties, effectiveness of services, and problems of the current system Six criteria including integration, continuity, accessibility, adequacy, efforts and professionalism were used for evaluating the effectiveness of the social service delivery system for women. According to the survey, the civil officers and women's counselors gave relatively favorable ratings for their job effectiveness and job satisfaction. However, their duties involving guidance and counseling of prostitute women and operation of women's welfare councils received least favorable evaluation. Moreover, in terms for job satisfaction, these service providers were less satisfied with their working conditions than their relationships with clients or colleagues. In addition, budget and personnel shortages were the most serious problems facing the delivery system Further analysis showed that professionalism and accessibility of the service delivery system had positive impact on job effectiveness while efforts, integration, accessibility and adequacy had positive impact on job satisfaction of the service providers. These findings have potential implications for designing more effective social service delivery system for women.

• 재활복지
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• v.20 no.4
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• pp.31-54
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• 2016

The purpose of this study is to explore the improvement method of the emergency safety system as a social protection scheme for the elderly living alone with severe disabilities. The study was conducted by randomly choosing three regions in the metropolitan area (Jongno-gu, Seoul), the small-medium city (Yongin-si, Gyeonggi-do) and the rural area (Geochang-gun, Gyeongsangnam-do) among 17 cities and counties nationwide. The study method is based on the interview form of the structured questionnaires with city officials, county officials, and center operators. According to the results of the interview analysis, it was recognized that there was a need for an emergency safety system for the elderly living alone with severe disabilities. In spite of this necessity, there were problems about publicity for the discovery of victims of the blind spot in welfare, about inconvenience due to frequent malfunctions of the emergency equipment, about insufficient awareness of the security of the emergency officials and about supply and demand of manpower for 24-hour monitoring service. In order to improve the effective operation of the emergency safety system, it was the most urgent issue to formulate the legislation for responding to the crisis management of the vulnerable. A suggestion of this study is to build a safety system in which one-stop service is provided for the realization of compact welfare through the establishment of a MOU for linkage with community organizations, the full inspection of emergency equipment to solve safety equipment malfunction problems and the manpower supplement for 24-hour monitoring.