[KSCI] Korea Science Citation Index Service

http://dx.doi.org/10.9708/jksci.2020.25.06.231

A Study on the Job Stress of Social Welfare Officials and Administrative Officials

Lee, Jung-Seo (Dept. of Social Welfare, Chosun College of Science & Technology)
Kim, Young-Hwan (Social Science Academic Committee, Asian Cultural Institute)

Publication Information

Journal of the Korea Society of Computer and Information / v.25, no.6, 2020 , pp. 231-237 More about this Journal

Abstract

The purpose of this study is to present theoretical and policy implications based on the results of the empirical analysis of job stress in consideration of insufficient prior research on the level of job stress by public officials in charge of social welfare and public officials in general administration. For this purpose, social welfare and general administrative positions working at the City Hall of G Metropolitan City and five autonomous districts(including the Dong community service center) were selected as subjects for research. The data analysis used the SPSS statistical program to obtain technical statistics based on the average of the lower variables of the job stress. According to the analysis, there is a difference in the subjective perception level of public officials in charge of social welfare and public officials in general administration in both internal factors of job, such as job demands and job autonomy and external factors of job, such as job insecurity, organizational system, conflict of relations, inadequate compensation, and job culture. Based on this, it presented policy measures that require the granting of self-esteem of public officials in charge of social welfare, improvement of their duties, and adjustment of their workload to an appropriate level.

Keywords

Job Stress; Administrative Officials; Social Welfare Officials; In-service Factor; Non-duty Factor;

Citations & Related Records

Reference

1	Gil Woo Nam, "A Study on the Factors Affecting Burnout of Social Work Public Officials: Focusing on personal, occupational, professional, and job stress characteristics," The Graduate School of Kangnam University, Aug, 2013.
2	Jong Joo Park, "The impact of Job Stress on Burn out among Public Social Workers in South Korea : The Moderating Effect of Coping Style", The Graduate School of Inje University, Aug, 2015.
3	Hellrigel, T. W., Slocum, Jr. & Wood Man, R.W., Organizational Behavior, 3rd ed., Saint Paul: West, 1983.
4	Statistical Yearbook of MOIS, Volume 21, 2018.
5	Gil Woo Nam, "A Study on the Factors Affecting Burnout of Social Work Public Officials: Focusing on personal, occupational, professional, and job stress characteristics," The Graduate School of Kangnam University, Aug, 2013.
6	Jeong Mo Seong, "A study on the Effect of the Job Characteristic upon Job Satisfaction and Organizational Commitment among Social Welfare Public Servants : A comparison of social work and the other administrative official," The Graduate School of Honam University, Aug, 2013.
7	Chang Houn Jeong, "A Study on the Effect of Emotional Labor on the Job Stress and Job Burnout of Social Work Civil Servants of SMG focused on the Regulation Effect of Social Support," The Graduate School University of Seoul, p.40. Feb, 2014.
8	Ju Sub Sung, "Effects of Public Social Worker's Job Stress on Mental Health -Focusing on the Moderating Effects of Family's function and Social support-," The Graduate School of Kyungsung University, Dec, 2017.
9	Selye, H, The strees of life Revised Edition, New york, McGrew-Hill, 1976.
10	Guidelines for Measuring Job Sts Factors in Korea, 2012.
11	Ivancevich, J. M. & Matteson, M. T., "Keeping Care and Commitment in Nursing", Nurse Review, Vol. 65 No. 3, pp.1-11, 1980.
12	Wung Yeal Bark, "The Relationship between Job Stress Factors of Public Officials in Charge of Social Welfare and Organizational Effectiveness-Focusing on Stress as a Mediator and Social Support as a Moderator-", The Graduate School of Cheongju University, Feb, 2010.