• Journal of Intelligence and Information Systems
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• v.15 no.1
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• pp.103-122
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• 2009

The recent development of information technology has been envisioned as the next technological wave and is expected to play an important role in diminishing boundaries between business organizations. Enterprises have recently resulted in a surge in workflow management, making business processes sharable among different business organizations. To make heterogeneous workflows operational, it is crucial that workflow management systems provide efficient tools for an environment supporting interoperability of business processes among different business organizations. As the potential of workflow management is becoming widely recognized, the demand for an integrated framework that facilitates interoperability among heterogeneous workflows is concomitantly growing. Despite the large body of work in the area of workflow management, few efforts are directed towards identifying conflict patterns for heterogeneous workflow interoperability of inter-organizational business processes. In this paper, we summarize state of the art research trends in workflow management research area and identify conflict patterns for heterogeneous workflows. We believe that this is one of the first attempts to conceptualize conflict patterns that exist on inter-organizational business processes. This paper opens up a novel avenue for workflow management research by supplementing the existing conceptual frameworks for workflow management.

• Journal of Digital Convergence
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• v.12 no.7
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• pp.177-187
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• 2014

In this paper, representative social network services(SNS) of Korea, China, and America such as Cyworld, Renren and Facebook were analyzed in regards to their business strategies and successful factors. From the analysis results, it was found that their common business strategies are strengthening a sense of belonging by providing differentiated customer services and by increasing customer satisfaction and this kind of strategies were naturally connected to the corporate marketing. So, Maintaining their own differentiated services, SNS companies should make a constant efforts to meet customers' needs on the base of success factors. Companies which will carry out marketing with SNS should also improve their images through communication with customers, utilizing services provided by SNS companies which match well with companies using SNS as a means of marketing. As various extensive researches are being conducted on SNS which enabled online networking, such findings will be usefully referred for similar researches and will provide theoretical basis and practical guidelines for future researches.

• Journal of Korea Society of Industrial Information Systems
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• v.19 no.5
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• pp.103-115
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• 2014

Mobile-Office is the IT office that enables people handle their business anywhere and anytime without going to head office. It has propagated rapidly in domestic and foreign companies as the users who use mobile terminal such as smartphone have increased sharply. Mobile-Office is emerging as a new way of conducting business. It requires business environment to be changed to improve business efficiency, as fast-growing mobile-based economies emerges. Small and medium-sized companies's utilization ability for advanced IT technology is insufficient, and limitations exist on capacity of building and investment. They need different development methodologies and utilization methods. The purpose of this study is not only to consider the previous business environment problem on accessibility, mobility, effectiveness, complexity and consolidation, but to search more efficient methods for introducing applications to utilize various smart devices and websites with minimum investment in R&D.

• Journal of Digital Convergence
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• v.19 no.12
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• pp.1-9
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• 2021

The purpose of this study is to present the necessary success strategies for the social economy ecosystem and social enterprise stakeholders by empirically examining the structural relationship of factors that affect the sustainable dual performance of social enterprises. Through previous studies, hypotheses and research models were established for the performance factors of social enterprises, and hypothesis testing was performed using PLS-Structural Equation Modeling on 92 sample data collected from the survey. As a result of the analysis, it was found that the social mission, customer orientation, and social network set as performance factors all had a significant positive (+) effect on social performance. In addition, social performance had a significant (+) effect on economic performance by mediating customer orientation and social network excluding social mission, and it was found that the business model strengthened this relationship. In addition to the theoretical significance of demonstrating the structural influence of social enterprise performance factors through this study, practical implications can be found in that it suggests factors that social entrepreneurs should focus on for growth and performance creation.

• Journal of Korea Society of Industrial Information Systems
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• v.10 no.4
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• pp.40-53
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• 2005

Recently, many companies and organizations have interests in 'Business Process Management Systems (BPMS)'. In this research, we surveyed and analyzed the objects and the required functions of BPMS for companies to implement BPMS. The Delphi Method was employed for this research. As a result, the categorization of the objectives and required functions, and weights representing the importance of functions are established. Finally, discussions on the framework to evaluate and select the effective BPMS solutions for each company or organization are proved.

• Proceedings of the Korean Information Science Society Conference
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• 2005.07b
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• pp.352-354
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• 2005

1990년대 후반에 들어서면서 않은 기업들이 기업의 생산성 향상 및 고객 서비스를 위해 IT투자를 확대해감에 따라 기업 내에서도 다수의 이질적인 시스템 도입을 추진하게 되었다. 그 결과 않은 기업 내에는 호환성이 없는 시스템이 산재해 업무추진에 어려움을 주고 있으며, 이러한 복잡하고 까다로운 분산화된 시스템을 통합하고자 업계에서는 많은 노력을 기울이게 되었다. 그 결과로 등장한 기술이 웹서비스이며 이것은 분산화된 시스템을 통합하는 기존의 통합기술들의 문제점을 해결하고 분산된 애플리케이션을 저비용${\cdot}$고효율로 통합하기 위한 대안이 되었다. 본 논문에서는 웹서비스기반 시스템 개발을 위한 웹서비스 개발 절차를 제시하고 비즈니스 도메인에서 요구사항 분석을 통해 생성된 유스케이스모델을 기반으로 하는 웹 서비스 식별 방법을 제안한다. 유스케이스를 기반으로 서비스를 식별하므로 서비스에 도메인의 비즈니스가 잘 반영되도록 할 수 있으며 적절한 입도(granularity)을 갖는 서비스를 식별할 수 있다.

• Proceedings of the KAIS Fall Conference
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• 2006.05a
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• pp.502-505
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• 2006

인터넷 전자상거래는 점차 신무역라운드로 부상하고 있으며, 온라인 기업 중심으로 주목받던 e-비즈니스는 비용절감 및 기업의 효율성을 극대화하기 위해 정보기술을 도입하는 기존 기업 중심으로 재편되고 있고, e-비즈니스가 기업의 기본 전략으로 자리 잡고 있다. 본 논문에서는 차세대 전자상거래의 모습을 예측하기 위해 Drivers, Enablers, Mega-trends를 찾고, Contingency Analysis 등의 도구를 활용하여 유통업의 새로운 고객 만족을 위한 탐색 기회를 제공하면서, 기술 주도의 새로운 산업 분야로 대두될 수 있는 다양하고 자동화된 종합적인 서비스 제공 여부를 중심으로 차세대 전자상거래 모습을 예측해 보고자 한다.

• Proceedings of the Korea Society for Industrial Systems Conference
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• 2008.10b
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• pp.589-594
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• 2008

정보기술과 지식 사회의 발달로 인해 기업의 다양한 업무 프로세스를 대행해주는 비즈니스 프로세스 아웃소싱(Business Process Outsorucing: BPO)이 대표적 아웃소싱 형태로 자리잡아가고 있다. BPO의 수용에 대한 의사결정은 전략적 관점에서 매우 신중하게 이루어져야 함에도 불구하고, 국내 기업을 대상으로 한 BPO의 채택과 확산에 관한 실증적 연구는 거의 찾아보기 어려운 실정이다. 따라서 본 연구는 국내 기업의 BPO 수용 의사결정에 영향을 미치는 주요 요인들을 추출하고, 이러한 요인들이 수용의도에 어떠한 영향을 미치는지를 검증한다. 이를 위해 BPO 수용 관련 위험요인과 혜택요인을 추출하고, 이들 요인이 신뢰를 매개하여 수용의도에 미치는 영향 관계를 실증적으로 탐색해 향후 BPO연구를 위한 명제와 모델을 제시한다. 실무적으로는 BPO 수용요인에 관한 검토를 통하여 향후 BPO 추진 기업을 위한 성공적 추진 전략을 제시한다.

• Digital Contents
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• no.10 s.113
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• pp.88-91
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• 2002

기술력만 있으면 투자자들의 발길이 끊이지 않아 행복한 비명을 질렀던 벤처기업에게 꿈같던 시절이 있었다. 하지만 각종 게이트가 터지며 거품은 빠지고, 그럴듯한 수익모델 하나 갖추지 못한 닷컴기업들은 인수합병되거나 흔적도 없이 사라져갔다. 대부분의 인터넷 기업들의 최고의 수익모델로 꼽은 것은 '인터넷 광고'. 웹사이트를 방문하는 많은 회원수와 페이지뷰만으로 광고주들의 시선을 끌 수 있었기 때문이다. 인터넷 광고의 침체기를 극복하고 시장회복의 단초를 보인 2001년 4/4분기의 회복세는 2002년 1/4분기와 2/4분기에도 이어졌다. 약9개월정도 연속적으로 인터넷 광고의 성장세가 이어졌으며, 지난 2/4분기까지의 결과를 살펴보면, 대부분의 인터넷 매체들은 실적 호조를 이루었으며, 주요 매체들은 사상 최고의 광고 수주 실적을 보이기도 했다. 새로운 도약을 준비하는 인터넷 기업들이 '비즈니스 모델'에 대해 취재했다. 그 첫 번째로 '인터넷 광고' 시장을 점검해 보았다.

• Journal of Korea Society of Industrial Information Systems
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• v.12 no.5
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• pp.47-53
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• 2007

On account of supporting the full spectrum of content types in enterprises, customers recognize the problems of the conventional way, that is, point solutions for content management. And then they increase the requirement for ECM (Enterprise Content Management) solutions. In this paper, we survey the spectrum of enterprise content, the components, core value, the market landscape, and application cases of ECM, in order to suggesting the prospective customers the approach for enterprise-wide content management.