• The Journal of the Korea Contents Association
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• v.14 no.1
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• pp.423-434
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• 2014

This study examined the relative effects of positive and negative reinforcement on customer service behaviors. In addition, we examined whether the intervention would lead to response generalization on non-target behaviors. Five employees at three different convenient stores participated and ABC/ACB within-subject design was adopted. For the three participants, followed by the baseline(A), the positive reinforcement was first introduced(B) and the negative reinforcement(C) was introduced for the next phase. For the remaining two participants, the negative reinforcement(C) was first introduced after baseline(A) and the positive reinforcement (B) was introduced. Results showed a greater improvement in target behaviors under the positive reinforcement condition than that of the negative reinforcement condition. In addition, both reinforcement condition cause response generalization on non-targeted service behaviors, however, the comparable effects was found between two reinforcement conditions. Post-interview indicated that participants experienced positive emotions under positive reinforcement condition and negative emotions under negative reinforcement condition. These results suggest that the he techniques using positive reinforcement can be more effective and efficient to improve the work performance.

• Archives of design research
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• v.20 no.3 s.71
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• pp.97-106
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• 2007

This study examines whether the reinforcement theory could be effectively applied to teaching assistant robots between a robot and a student in the same way as it is applied to teaching methods between a teacher and a student. Participants interacted with a teaching assistant robot in a 3 (types of robots: positive reinforcement vs. negative reinforcement vs. both reinforcements) by 2 (types of participants: honor students vs. backward students), within-subject experiment. Three different types of robots, such as 'Ching-chan-ee' which gives 'positive reinforcement', 'Um-bul-ee' which gives 'negative reinforcement', and 'Sang-bul-ee' which gives both 'positive and negative reinforcement' were designed based on the reinforcement theory and the token reinforcement system. Subjective impressions and preferences were measured according to the types of robots and the types of participants. Participants preferred the positive reinforcement robot most, and the negative reinforcement robot least. Regarding the number of stimulus, in case of the negative reinforcement robot for honor students, the less the stimulus is, the more positive the impressions toward the robot are. The findings demonstrate that the reinforcement interaction is important and effective factor which determines children's preferences and impressions for teaching assistant robots. The results of this study can be implicated as an effective guideline to interaction design of teaching assistant robots.

• Journal of Digital Convergence
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• v.16 no.12
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• pp.267-281
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• 2018

Internet only Banks in Korea have acquired more than seven million customer base, but most of the accounts are not active. As financial products tend to be similar, customer affect plays more crucial role than service features in continuance intention. The purpose of this research is to study about the impact of positive and negative affect on the continuance intention. The result indicated that positive affect is positively related to continuance intention, and negative affect is negatively related to continuance intention. Also expectation confirmation is positively related to positive affect. The results imply Internet only Banks need to focus on customer's positive affect and expectation confirmation to improve continuance intention.

• 월간 기계설비
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• s.265
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• pp.38-43
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• 2012

건설산업기본법이 지난 6월 1일 개정되어 시행에 들어갔다. 이번에 개정된 건설산업기본법은 부실 부적격 업체에 대한 제재 강화로 건설업 등록 결격사유 및 말소 기준 등이 강화됐고, 과징금이 상향조정됐으며 과태료 대상도 추가됐다. 본지는 설비건설업을 영위하는 회원사들이 주의하지 않으면 불이익을 받을 수 있는 각종 위반 기준 및 처벌에 관한 내용을 게재한다.

• 월간 기계설비
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• s.264
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• pp.70-71
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• 2012

건설산업기본법이 지난 6월 1일 개정되어 시행에 들어갔다. 이 중 대한설비건설협회가 하도급자의 권리 보호와 공생발전을 위해 그동안 국토해양부에 관련제도 개선을 지속적으로 건의한 결과 하도급자 보호를 위한 부당특약 유형 확대 등이 개정되었다. 하도급자 보호조치 강화로는 부당특약 유형 확대, 하도급공사 준공 기성 검사결과 통지 의무화, 선급금 지급기한 신설, 도급계약서 미교부시 과태료 부과 등이 개정되었고 부실 부적격 업체에 대한 제재 강화로는 건설업 등록의 결격사유 강화, 건설업 등록말소 기준 강화 등이 개정되었다. 또 건설업 신고대상 추가, 과징금 상향조정, 과태료 대상 등도 개정되었다.

• Life and Agrochemicals
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• s.262
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• pp.14-17
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• 2010

기상 이변으로 인한 세계적 식량위기가 닥쳤을 때 우리이게 얼마나 큰 재앙이 될지 상상하기가 두려워진다. 전국적인 병해충 및 잡초에 대한 예찰 및 모니터링을 강화하는 등 기후변화의 부정적 영향을 최소화하려는 범정부적인 차원의 적극적인 노력이 필요하다.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2003.05a
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• pp.991-998
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• 2003

우리나라 전자정부 추진 과정 중에 드러난 문제점들은 정보화 투자의 비효율성, 일관성 결여 및 중복성, 정보화 수요의 폭발적 증가에 따른 양적인 대응의 한계, 전산환경 운영의 비효율성 등으로 요약될 수 있다. 이러한 문제점들은 범정부적인 정보자원에 대한 일관된 관리운용체계의 확보를 통해 해결될 수 있다. 점차 경량화되는 정부가 혁신된 정보자원 관리운용체계를 효과적으로 유지하기 위해서는 이를 뒷받침하는 지원 기능이 강화되어야 한다. 본 연구에서는 우리나라 차세대 전자정부 추진 목표로 완전 통합 단계의 달성을 상정하고, 그 방안으로 국가정보기술원의 역할모형을 제시하였다. 국가정보기술원은 정부가 추진하는 모든 정보화사업이 일관성있고, 효율적으로 진행될 수 잇도록 국가정보화에 필요한 전반적인 기능들을 섭렵하여 지원하는 전담기관으로, 정보화기획, 정보화사업관리, 정보자원 운영, 국가표준관리, 감리 및 평가 동의 기능을 수행한다. 특히, 본 연구에서는 범정부적 정보인프라의 통합운영을 담당하는 국가정보센터의 모형을 제시하였는데 국가정보기술원은 이를 통해 정보자원 운영 기능을 수행하게 된다. 본 연구에서 제시된 국가정보기술원의 역할 모형은 정부의 정보자원 관리운용체계를 혁신하고, 유지하는데 필요한 기능을 충분히 수행할 수 있을 것으로 기대된다.

• Korean Journal of Clinical Laboratory Science
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• v.50 no.1
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• pp.63-70
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• 2018

The purpose of this study was to analyze the factors affecting suicidal ideation, and suggest the implications for suicide prevention policy among college students based on that analysis. Empirical model including the affecting factors, such as college life stress, stress coping type, self-esteem, and maladjustment perfectionism, was developed based on the previous studies. The data were collected from 350 college students at Busan Metropolitan City areas using a self-administered structured questionnaire. The major results of this study are as follows. First, suicidal ideation was significantly lower among students with higher campus life satisfaction. Second, significant positive affecting factors on suicidal ideation were maladjustment perfectionism, interpersonal stress, boys, emotion-oriented coping type, whereas, negative factors were self-esteem. Among the significant affecting factors, self-esteem had the greatest influence. These results suggest that measures improving college life satisfaction and education and training programs for improving human relation skills and stress-coping types, mitigating maladjustment perfectionism, and enhancing self-esteem should be explored and executed properly.

• Journal of Convergence for Information Technology
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• v.8 no.2
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• pp.45-50
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• 2018

This study was conducted to survey the 135 social workers in social welfare facilities in the metropolitan area. This study was conducted to emphasize the enhancement of resource development capacity and organizational effectiveness of social workers. The results of the study are as follows The attitude of resource development competency has a negative effect on job satisfaction, knowledge has a static influence on job satisfaction, and value and technology have no effect on job satisfaction. The value and knowledge of resource development competence have a positive influence on organizational commitment, and attitude and technology have negative influence on organizational commitment. The value of resource development competence did not affect turnover intention and attitude had a negative effect on turnover intention. Technology has a statistically significant effect on turnover intention. Knowledge has a negative effect on turnover intentions. Therefore, if we try to increase the value, attitude, technology, knowledge, which is the resource development capacity of social worker, the degree of intention to go down or leave work is rising, The social welfare organization needs to be supported and endeavored to improve it.

• Defense and Technology
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• no.1 s.263
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• pp.64-77
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• 2001

한국의 방위산업을 육성하기 위해서는 경제적, 군사적 여건과 자원부존 상태 등을 고려한, 적절한 지원 패러다임이 모색되어야 한다. 이런 관점에서 방위산업은 민간 제조업부문의 발전성과를 활용하는 방향으로 육성되어야 하며 인적자본 집약적이고 민수와의 자원.기술 호환성을 극대화하며 기술집약적 구조로의 군구조개편을 지원할 수 있는 업종을 집중 육성하는 동시에 경쟁체제의 강화로 효율성을 높여야 한다. 그리고 지금까지 국방부가 주도해 온 방산육성 시스템을 산업자원부, 과기처, 학계와 연구소 등 비군사 분야가 적극적으로 참여하는 범정부적 시스템으로 확대하여야 한다.