• 정신신체의학
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• 제24권2호
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• pp.125-132
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• 2016

연구목적 재난의 심리지원 및 관리에 기존 기관의 연계가 중요하다. 안산에서 세월호 참사 당시 민관기관의 연계에 대해 연구하고자 한다. 방 법 25개 기관 121명 종사자를 대상으로 평상시와 세월호 당시 연계 활동 대상기관, 모임 빈도, 연계 활동의 내용, 만족도, 낮은 만족도의 원인에 대해 설문하여, paired t-test, Chi-square test 및 McNemar test를 이용하여 평상시와 세월호 당시를 비교하였다. 결 과 연계 사업 필요성에 대한 이해, 조직적 차원의 지지는 재난 당시 더 낮은 문제 요인이었으나, 연계의 정도(n=397에서 n=251로 감소) 및 만족도는 재난 시 더욱 저하되었다. 낮은 연계만족도의 원인으로는 실적위주의 평가제도가 재난 시 유의하게 더 문제가 되는 것으로 나타났다(p=0.045). 결 론 재난 시 효과적인 연계를 위해서는 재난 이전부터 지역사회 기관에 대한 역량 분석, 연계 프로토콜 개발 등의 대비가 이루어져야 하며, 불필요한 형식적 평가제도로 인한 소진은 지양되어야 한다.

• 서비스연구
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• 제12권4호
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• pp.19-29
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• 2022

본 연구는 의료서비스제공자의 언어·비언어커뮤니케이션이 라포를 매개하여 고객만족에 미치는 영향을 파악하고, 지각된 서비스진정성을 조절 효과로 하여 라포에 미치는 영향 정도를 알아보기 위해 자가 보고식 설문 조사법을 이용한 서술적 조사 연구이다. 자료수집 기간은 2021년4월5일부터 4월30일까지 였다. 편의표본추출법을 사용하여 부산광역시 및 경상남도에 소재하고 있는 의료기관을 이용한 이용객을 대상으로 하여 자료를 수집하였으며 총 306부의 유효설문지를 통계분석 자료로 이용하였다. 수집된 자료는 코딩 과정을 거쳐 IBM SPSS statistics version 25.0 및 AMOS 20.0 프로그램을 이용하여 분석하였다. 본 연구결과에서 의료서비스제공자의 언어·비언어커뮤니케이션이 라포를 매개하여 고객만족에 영향을 주고, 각 변수 간 관계에서 지각된 서비스진정성이 조절효과로써 작용 작용한다는 것을 알 수 있었다. 의료서비스제공자와 병원이용객 간의 상호작용에서 의료서비스제공자의 언어·비언어적 요소가 중요하고 이러한 요소가 라포와 고객만족에 영향을 미친다는 점을 고려해 볼 때 의료서비스제공자는 병원이용객에게 서비스를 할 때 언어·비언어적 요소를 충분히 고려하여 진정성 있는 태도로 임해야 하며, 의료기관에서도 종사자와 병원이용객이 의사소통을 원활히 하여 상호만족 할 수 있도록 관련 직무교육을 통해 돕도록 해야 할 것으로 판단된다.

• 한국방사선학회논문지
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• 제1권3호
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• pp.23-34
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• 2007

한 대학병원 응급실에 방문한 응급환자들이 방사선에 얼마나 피폭되는지를 알아보고자, 2006년 3월 16일 부터 31일까지 15일 동안 방문환자 200명을 임의 추출하여 방사선 피폭선량을 측정한 결과는 다음과 같다. 1. 연구대상자의 분포는 타병원전원환자 50명(25.0%), 교통사고환자 24명(8.3%), 기타사고환자 50명(25.0%), 일반환자 76명(38.0%)이었다. 2. 환자의 방사선 촬영횟수를 보면 환자 1인당 타병원, 전원환자 6.4회, 교통사고환자 14.5회, 사고환자 2.6회, 일반환자 2.4회로 교통사고환자들이 타환자군에 비해 방사선촬영 건수가 3~4배 많았다. 3. 환자의 방사선촬영종류별 피폭선량을 보면 일반촬영 28.9mGy, CT촬영 84.2 mGy, 특수촬영 1.02mGy로 CT촬영피폭이 일반촬영 비해 10배 정도 많았다. 4. 환자의 평균 방사선 피폭선량을 보면 타병원 전원환자는 24.6mGy, 교통사고환자는 55.2 mGy, 사고환자는 17.1mGy 일반환자는 17.0mGy로 타병원 전원환자와 교통사고환자가 상대적으로 피폭이 많았다. 5. 방사선촬영 부위별로 보면 일반촬영에서는 두부피폭 1.7mGy로 사고환자에서 피폭이 많았고, 흉부 2.0mGy, 복부 1.6mGy는 일반환자에게 많았으며, 척추 3.4mGy, 골반부 1.8mGy, 상지부 0.5mGy, 하지부 0.6mGy는 교통사고 환자에게 피폭이 많았으며, 통계적으로 유의한 차이를 보였다(P<0.001). 6. CT촬영에서는 타병원 및 전원환자가 두부 10.9mGy으로 많았고, 흉부와 복부는 각각 2.9mGy, 3.6mGy로 일반환자에게 많았고, 척추, 골반부 1,9mGy 2.7mGy는 교통사고환자에게 많았다. 특히 복부피폭은 통계적으로 유의한 차이를 보였다.(P<0.05) 결론적으로 한 대학병원 방문한 응급환자 특히 교통사고환자의 방사선 검사시 일반 외래 환자들의 촬영보다는 과다한 검사와 피폭이 노출선량한도가 2배 이상 증가하는 실정이다. 따라서 병원 관리자 및 방사선취급자는 환자 방사선 촬영시 노출을 최소한으로 제한하고, 방사선피폭감소를 위해 병원의 종사자인 방사선사의 기술적인 연구와 및 보조연구자 및 의료인 등 모두가 예방할 수 있는 대책이 필요할 것으로 생각한다.

• 보건의료산업학회지
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• 제6권3호
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• pp.53-66
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• 2012

The main purpose of this research is to gain full understanding of how well people are aware and prepared for after retirement. To reach the goal to learn more about the upcoming aging society, professionals from variety of medical fields were employed as subjects to this research. In order to get a detailed result, and to provide an ideal suggestion, the research was conducted with 406 professional workers from 31 different medical institutions as its subjects. Obtained results were summarized as follows. First, in terms of government policies in the field, the idea of long term recuperation insurance gained more support than the belief that the public annuity is a sufficient economic countermeasure. Second, there is a causal relation between the economical preparation for retirement and the reason why people do not prepare for their after retirement. The more one feel short of money, the more one is obtuse towards the necessity of preparing for retirement, the more ignorant one is about preparing for retirement, the higher the chance that there will be no preparation done for his/her after retirement.

• 간호행정학회지
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• 제13권4호
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• pp.492-500
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• 2007

Purpose: The purpose of this paper was to identity the effects of distributive justice and procedural justice on job satisfaction and organizational commitment in hospital personnels. Method: The subjects were 181 employee who were working at 4 hospitals in Daegu and Gyeongbuk. Data was collected using structured questionnaire from Oct 4 to 24, 2007. The collected data were analyzed using the SPSS WIN 12.0 program for descriptive statistics, t-test, ANOVA, Pearson correlation coefficient, and Stepwise multiple regression. Result: The mean score of distributive justice was 3.24, procedural justice was 3.05, job satisfaction was 2.73 and organizational commitment was 2.65. The distributive justice(37.5%) and gender(1.6%) explained 39.1% of the variables in the job satisfaction. The organizational commitment was significantly influenced by distributive justice(27.8%), age(8.9%), procedural justice(2.8%) and gender(2.4%). These factors explained 41.8% of the variables in the organizational commitment. Conclusion: The distributive justice is the most important factor in promoting job satisfaction and organizational commitment. Therefore, It is necessary to operate proper compensation system based on fair performance evaluation of workers in hospital.

• 보건의료산업학회지
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• 제9권1호
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• pp.95-107
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• 2015

The purpose of this study is to analyze the characteristics of hospital organization structure, organization culture, organization conflict and the interrelation of influential factor in organization conflict. The data for this study were collected through a self-administered survey with a structured delivered to 755 subjects including several nursing staff members, administration staff members and medical technicians at six hospitals. The structural equation model was used to examine the relation of organization structure, organization culture and organization conflict. The results of the analysis in this study were as follows. First, organization structure had a positive influence on organization conflict, especially in terms of complexity and centralization. But, formalization had a negative influence on organization conflict. Second, organization culture had a positive influence on organization conflict, especially in terms of group culture, developmental culture, and hierarchical culture. But, group culture had a negative influence on organization conflict. Third, organization structure had positive influences, especially on organization culture complexity, centralization, and formalization. But, centralization had negative influences too.

• 대한한의학회지
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• 제33권1호
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• pp.136-147
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• 2012

Objectives: The purpose of this study was to evaluate work-related risk factors of musculoskeletal disorders (MSDs) in various departments and tasks at an oriental medicine hospital. Methods: 269 hospital workers were selected for the study. The questionnaire survey included general characteristics, work-related characteristics and MSDs. Cross-tabulation analysis, multiple logistic regression, adjusted for age, work time, job demand and workload, were used to evaluate the effects of work-related factors on MSDs. Results: There were differences in MSDs depending on gender, age, occupation, and work-related factors. Prevalence rates of MSDs were 23.79% shoulder, 14.13% back, 10.41% neck. Risk factors for MSDs was packaging of drugs, transfer, and exercise therapy of physical therapist. Shoulder pain was significantly influenced by using power tools, over-reaching, and job demand while back pain was significantly influenced by weight-lifting operations and keyboard typing. Conclusions: The results of this study suggest that consideration of MSDs characteristics of workers in oriental medicine hospital is necessary to change unsuitable work environments and educate on preventing MSDs.

• 한국IT서비스학회지
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• 제19권5호
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• pp.15-31
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• 2020

This study explores the process in which employees adopt the information security policy. The results of this study, which surveyed 234 employees in three call centers and four hospitals, show that the employees adapt the information security policy through the social structuring process suggested by the AST model. In particular, this study identifies roles of two appropriation activities (FOA : Faithfulness of Appropriation & COA : Consensus on Appropriation) observed in the social structuring process. Regarding to the interactions between the two appropriation activities, FOA, which indicates a better understanding of the information security policy, is examined as a more critical factor than COA, which indicates the degree of agreement among employees about how to use it. FOA not only has a direct effect on compliance intention toward the information security policy, but also indirectly through COA, whereas COA has only a indirect effect through FOA. This result shows that, in order for a company to successfully implement a new information security policy, it is important for employees to understand its purpose and intention. The adaption of information security policy through two appropriation activities is observed in both hospitals and call centers, but due to the different working environments, there were differences in the preceding variables affecting the appropriation activities. The results of this study are expected to provide guidelines for companies who want to successfully adopt information security policy.

• 보건의료산업학회지
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• 제4권2호
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• pp.47-61
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• 2010

The main purpose of this study is to derive the implications for managing effectively the leadership of hospital organization, by analyzing the effect of hospital employees' perception of the types of leadership on the organizational efficacy, and the controlling effect of individual and organizational characteristics. To test the model, survey was conducted using structural and self-administering questionnaires for 400 employees of the hospitals that have over 100 beds, in Seoul, Busan, Daegu, and Ulsan, from 29 March to 17 April, 2010, and 310 were used in final analysis. The results of the study suggest that the management methods to build the innovating leadership of managers are required in order to raise the organizational efficacy, and that searching of the methods to improve the achievement desire, self-esteem, and locus of control is required in order to maximize the effect of the innovating leadership.

• 보건의료산업학회지
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• 제8권4호
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• pp.109-119
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• 2014

The purpose of this research is to determine oriental hospital staffs' education status, their knowledge, overall attitudes and self-confidence in conducting cardiopulmonary resuscitation (CPR) and how those factors influence their performance of CPR. This research was conducted from September 1st to 15th in 2014 and involved 104 participants who worked at P Oriental Hospital at Y city, and well-structured surveys were used throughout the research. The collected data underwent descriptive statics, t-test, ANOVA, Scheffe' test, Pearson correlation coefficients and stepwise multiple regression by the SPSS WIN 19.0 program. The results revealed the staffs' knowledge of CPR (r=.27, p=.007), attitude (r=.42, p=.001), and confidence in conducting cardiopulmonary resuscitation (r=.48, p=.001), which indicates all the factors are positively correlated. In conclusion, as the knowledge of CPR increased, CPR attitude and CPR performance confidence increased. We also found that a positive attitude toward CPR increases CPR performance confidence. Therefore, education in CPR should be included in workplaces. Through education, CPR performance and performance confidence can be reinforced at the time of emergency.