• Title/Summary/Keyword: 병원 만족도

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Effects of Job Characteristics, Job Performance and Organizational Commitment on Job Satisfaction of Hospital Dietitians in the Taegu. Kyungpook Area (대구.경북지역 병원영양사의 직무특성, 업무수행도 및 조직몰입도가 직무만족도에 미치는 영향)

  • 이민지;이연경
    • Korean Journal of Community Nutrition
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    • v.5 no.4
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    • pp.672-682
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    • 2000
  • The purpose of this study was to identify the effect of job characteristics, job performance and organizational commitment on job satisfaction of hospital dietitians. The first survey was carried out on 74 hospital dietitians to determine their demographic characteristics, job characteristics, organizational commitment, and job satisfaction. The second survey was carried out on 47 hospital foodservice dietitians to determine their job performance. Thirty-two percent of the subjects were aged between 26 and 30, and 62.2% had Bachelor's degrees. The dietitians felt most satisfied by their co-workers, followed by the work-itself, supervision, pay, and promotion possibilities. Dietitians who had a higher education were satisfied with pay and supervision. The longer the length of employment, the more the satisfaction with the work-itself and pay, plus the higher the monthly wage the more the satisfaction with the work-itself, pay, supervision, and co-workers. lob satisfaction was high in the group that scored high on autonomy, feedback, task identity, and friendship of in the job characteristic inventory. The job performances of nutrition counseling(r= 0.469, p < 0.01), nutrition education(r= 0.446, p < 0.01) and management of therapeutic diet(r= 0.394, p < 0.01) were positively correlated with job satisfaction. The $R^2$for the multiple regression model was 0.677, indicating that 67.7% of the variance in job satisfaction could be accounted for by feedback, organizational commitment, nutrition counseling performance, and nutrition education performance. In conclusion, the level of job satisfaction for hospital dietitians would appear to improve with increased feedback, organizational commitment, and opportunity for nutrition counseling and nutrition education.

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A Study of Hospital Foodservice Satisfaction after Covering Hospital Foodservice in the National Health Insurance (병원 급식 식대 급여화에 따른 입원 환자의 급식만족도 조사)

  • Hwang, Rah-Il;Kwon, Jin-Hee
    • Korean Journal of Community Nutrition
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    • v.13 no.3
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    • pp.396-404
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    • 2008
  • This study aimed to evaluate the amount of patients' satisfaction with hospital foodservices among those who were benefited from national health insurance during their hospitalization. A total of 3,094 inpatients from 191 medical institutions were enrolled in this survey. The survey was carried out from July 23 to September 14, 2007 through the face-to-face interview method. All analyses were made using the SPSS software (version 13.0). The mean age of the participants was 53.3 years, 57.0% were women; 34.7% were high-school graduates. Among the respondents, 30.9% stayed in the hospital for $7{\sim}14$ days long, and 52.0% were hospitalized in multi-patient rooms for six persons. The 87.7% of total population had a general diet, and 9.6% selected the food menu that was notcovered by health insurance. In addition, 38.3% of patients regarded the fee of foodservice as inexpensive. Overall, the satisfaction score with hospital foodservice was 3.63 on a Likert-type scale ranging from 1 (extremely dissatisfied) to 5 (extremely satisfied). However, the limitations were indicated including the lack of providing nutritional information and quality of taste. In conclusion, the quality of hospital foodservice might not deteriorate even after enforcement of national payment of medical insurance. Further efforts are required for the diversification of menus and legislative work for improving quality of food service for a successful hospital foodservice policy.

The Effect of Empathy on the Job Stress among Nurses (간호사의 공감이 직무스트레스 미치는 영향)

  • Jeong, Hye-Sun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.6
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    • pp.3911-3918
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    • 2015
  • This study was conducted to identify the effect of nurses' empathy on their job stress. The subjects of this study were 192 nurses working at 5 general hospitals. The empathy and job stress were surveyed by using structured questionnaire from June 1 to August 31, 2014. The nurses' overall job stress was 3.86 out of 5 and among the domains of job stress, stress of relationship with patients and their carer was 4.22, stress of relationship with medical doctors was 4.21, and stress related to nursing tasks was 4.01. Factors influencing job stress were gender, pay satisfaction, perceived amount of workload, and fantasy from empathy. These findings suggest that in order to improve clinical nurses' job stress, there should be organizational efforts to regulate the pay level and workload and to develop programs for lowering perceived job stress among nurses by managing fantasy from empathy.

Clinical Analysis of Spontaneous Pneumothorax -Comparison of VATS Versus Limited Thoracotomy- (자연기흉에서 비디오흉강경과 개흉술에 의한 기포제거술의 비교)

  • 이서원;이계선;정진악;금동윤;안정태;이재원
    • Journal of Chest Surgery
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    • v.31 no.4
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    • pp.369-373
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    • 1998
  • The bullectomy through the limited transaxillary thoracotomy and video-assisted thoracic surgery(VATS) had been used in operative management of spontaneous pneumothorax from Jan. 1994 to July 1997. The study comprised a retrospective review of 42 cases which were treated by limited thoracotomy, and 61 cases treated by video-assisted thoracoscopic sugery. We retrospectively reviewed annual incidnce of bullectomy. Analysis of video-assised thoracoscopic surgery and open bullectomy including age, sex, operative sites, surgical indications, associated diseases, operative time, posoperatve complications and hospital courses. There was no significant difference for operation time in two groups, 98.3${\pm}$38.4 minutes in thoracotomy and 95.7${\pm}$31.5 minutes in VATS. Prolonged air leakage over 7 days was observed in 8 cases from thoracotomy group, 4 cases from VATS group. 3 cases of recurrent pneumothorax were found from VATS group, but no recurrence was occurred from open bullectomy group. There were significant differences in postoperative hospital stay (8.0${\pm}$3.9 day in thoracotomy vs 5.9${\pm}$2.4day in VATS(P=0.001)), and indwelling period of chest tube after operation( 5.8${\pm}$3.0day in thoracotomy vs 4.0${\pm}$2.0day in VATS(P=0.0006)).

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Design of a Warning System Using Radio Beacon Signal to Avoid Hazardous Area in VFR Mode (무선전파막을 이용한 시계 비행항공기의 비행위험지역 회피용 경보장치의 설계)

  • Kim, Yeon-Myung;Park, Dong-Young;Yun, Tae-Won;Hwang, Byong-Won
    • Journal of Advanced Navigation Technology
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    • v.8 no.2
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    • pp.98-104
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    • 2004
  • When a straight-in landing from an instrument approach using ILS or VOR/DME is not possible or desirable because of topographical reason or bad weather, a circling approach maneuver is initiated by the pilot to align the aircraft with a runway for landing. Visual contact with the runway is necessary while conducting a circle to land maneuver. This research is to develop a new warning system based on a convention marker system which alerts pilots to watch out for exceeding the circling approach area. The airborne system also uses the same receiver unit without any new installations. The objective of this research is to design and develop a Yagi antenna in a special form. The research includes computer simulations to determine the size of antenna radiation pattern and to compute an expected flight path in case of alarm to validate effectiveness of the system.

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A Study on the Structural Relationship between Quality of Medical Service, Perceived Risk, Reputation and Customer Satisfaction in Small and Medium Hospitals (중소병원의 의료서비스 품질, 지각된 위험, 평판, 고객만족의 구조적 관계 연구)

  • Park, Ae-Jun
    • The Journal of Industrial Distribution & Business
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    • v.10 no.4
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    • pp.67-76
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    • 2019
  • Purpose - This study attempted to construct and validate a structural model of the relationship between the quality of medical services, perceived risk, reputation and customer satisfaction, which is the main concept of the relationship between large hospitals as well as small and medium hospitals and medical consumers. Through this verification, the small and medium hospitals are to find the way for wise coping in competitive situation with large hospitals. Research design, data, and methodology - This research developed a hypothesis by constructing a structural equation that reaches the satisfaction and the relationship between reputation of perceived risk and perceived risk of service quality perceptions of customers of small and medium hospitals. Research data were collected through a questionnaire survey of respondents who had medical service experience from small and medium hospital. A total data of 252 respondents were used as the sample for the final analysis and analyzed using SPSS 23.0 and AMOS 23. Results - As a result, the relationship of quality of medical service, reputation, and customer satisfaction among small and medium hospitals was consistent with the results of precedent studies, and the perceived risk has a significant impact on reputation, so the greater the perceived risk, the higher the preference for reputable medical institutions as large hospitals. In addition, it was found that the direct route from perceived risk to customer satisfaction was not significant, and reputation was found to have a full mediating effect on perceived risk and customer satisfaction. Customers who use small and medium hospitals prefer to use reputable medical institutions if their perceived risk is high, which is different from risk perception when specific targets are specified. Conclusions - In terms of the effect from customer satisfaction, not only the path of perceived risk → reputation → customer satisfaction, but also the quality of service quality → reputation → customer satisfaction. These findings suggest that small and medium hospitals are appropriately responding to competition with large hospitals, rather than focusing on the perceived risks and reputation of customers in establishing and utilizing competitive strategies to create new customers and preserve existing customers.

Development of the Smoking Cessation Convergence Program App for HIV Infected Persons : Usability Evaluation (HIV 감염인을 위한 융합금연프로그램 앱 개발 : 사용성 평가)

  • Kim, Seon Hwa;Kweon, Young-Ran;Kim, Miran;An, Minjeong
    • Journal of Convergence for Information Technology
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    • v.9 no.11
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    • pp.28-37
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    • 2019
  • The purpose of this study was to develop an application(app) on smoking cessation for patients with human immunodeficiency virus (HIV) infection and evaluate its usability. A methodological study design was applied. The program contents were developed by expert panel based on the theory of planned behavior, HIV infection, and smoking cessation and usability evaluation and then the application was developed by IT experts following usability testing composed of heuristic evaluation by 3 mobile experts and users evaluation was conducted using surveys and interviews by 10 individuals with HIV infection. Descriptive statistics and contents analysis were computed to evaluated the collected data. All participants were male and their age were ranged from 40s to 60s. The average of app usability was 4.2. The participants experienced no difficulties and responded somewhat satisfaction. The results showed that the app was feasible and useful on smoking cessation for HIV patients and could be used as an valid approach.

A Study on the Green Camp operation and improvement plan for the healing of army division-level maladjusted soldier (육군 사단급 복무 부적응 병사 치유를 위한 그린캠프 운영 개선방안)

  • Park, Ki-Yeon;Namgoong, Seung-pil;Park, Sang-Hyuk
    • The Journal of the Convergence on Culture Technology
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    • v.5 no.4
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    • pp.61-65
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    • 2019
  • This study analyzed the post-training satisfaction level and changes in their thinking of 202 maladjusted soldiers who participated in Green Camp from 2017 to 2018 through survey, and the operational status of Green Camp to 350 military officials. In addition, general matters of military official, matters concerning soldiers entering the Green Camp, matters concerning the use of the Green Camp, and matters related to the consultation of soldiers in their relevant units were analyzed through technical statistics. On March 17, 2019, the Department of Defense identified 6,118 98.4% of the 6,214 maladjusted soldiers with active duty failed to complete military service and discharged, among them, 66% or 4,014 reportedly experienced maladjustment. Therefore, it is necessary to earlier identify soldiers who are discharged due to maladjustment, to apply various methods such as education and career guide by civil expert, to conduct timely education through civil professional hospital so that they can complete their military service normally.

Prosthetic rehabilitation of soft palate resection edentulous patient with maxillary obturator (무치악 연구개 결손 환자에서 총의치형 연구개 폐색 장치를 제작한 증례)

  • Ryu, Seung-Beom;Heo, Seong-Joo;Koak, Jai-Young;Kim, Seong-Kyun
    • The Journal of Korean Academy of Prosthodontics
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    • v.57 no.4
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    • pp.475-482
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    • 2019
  • This report is a case of 76-year old male patient who had difficulty in swallowing, pronunciation and suffered regurgitation of food. The patient lacks uvula and both tonsils, had short palatoglossal arch and soft palate, as well as defective left palatopharyngeal arch. The height and width of the soft palate defect were measured by reconstructing the Computed Tomography (CT) image in three dimensions. Phonation and soft palate obstructing ability were examined by nasometry and nasal endoscopy. Evaluations on phonetics and swallowing were done and improvements were shown. The patient was satisfied with the results of treatment.

A study on related factors of nursing students' emotional state before child nursing practicum (간호대학생의 아동간호학 실습 전 정서상태 관련요인에 관한 연구)

  • Jung, In-Sook
    • Journal of Convergence for Information Technology
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    • v.8 no.6
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    • pp.107-116
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    • 2018
  • This is a descriptive research conducted on 143 junior nursing students using PANAS to get basic data for intervention program checking emotional state before child nursing practicum. The collected data were analyzed using SPSS 19.0, the positive affects were significantly higher in males than in females but the negative affects were reversed. Multiple regression analysis to identify factors affecting positive and negative affects showed the negative affects were influenced by sex, while the positive ones were by satisfaction in major, personality type, motive of admission, and types of hospital. The explanatory rate of these variables on the positive and negative affects were 22.8% and 7.8%, respectively. Emotional intervention program before child nursing practicum is necessary through implementing qualitative researches identifying the causes of negative affects before child nursing practicum of nursing students. Also, it is recommended the experimental studies comparing emotional states before and after child nursing practicum and other subjects'.