• Title/Summary/Keyword: 방문객 정보

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Exploratory research based on big data for Improving the revisit rate of foreign tourists and invigorating consumption (외국인 관광객 재방문율 향상과 소비 활성화를 위한 빅데이터 기반의 탐색적 연구)

  • An, Sung-Hyun;Park, Seong-Taek
    • Journal of Industrial Convergence
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    • v.18 no.6
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    • pp.19-25
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    • 2020
  • Big data analytics are indispensable today in various industries and public sectors. Therefore, in this study, we will utilize big data analysis to search for improvement plans for domestic tourism services using the LDA analysis method. In particular, we have tried an exploratory approach that can improve tourist satisfaction, which can improve revisit and service, especially in Seoul, which has the largest number of foreign tourists. In this study, we collected and analyzed statistical data of Seoul City and Korea Tourism Organization and Internet information such as SNS via R. And we utilized text mining methods including LDA. As a result of the analysis, one of the purposes of visiting South Korea by foreigners was gastronomic tourism. We will try to derive measures to improve the quality of services centered on gastronomic tourism.

Design of Android-based Guide System for Visitors in u-Campus Environments (u-Campus 환경에서 방문객을 위한 안드로이드 기반 안내 시스템 설계)

  • Ji, Jongjin;Jeon, Keun-Hwan;Jeong, Dongwon
    • Proceedings of the Korea Information Processing Society Conference
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    • 2010.11a
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    • pp.1811-1814
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    • 2010
  • 최근 컴퓨팅 패러다임의 빠른 변화와 함께 차세대 컴퓨팅 기술로 인식되고 있는 유비쿼터스 컴퓨팅 기술이 사회 각 부분에 적용되고 있다. 국내의 경우, 차세대 초고속 인프라 구축 정책으로 브로드밴드 인프라와 디지털 컨버전스 기술발전에 의한 디바이스, 서비스, 네트워크의 진화로 유 무선 통합 환경에서 다양한 서비스의 통합이 가속화되고 있다. 교육 환경, 특히 대학 캠퍼스에서도 PC, 모바일 등을 이용하여 언제, 어디서나 교육 및 연구를 위한 정보자원에 접근할 수 있는 유 무선통합 캠퍼스인 u-Campus 환경 구축이 활발하게 진행되고 있다. 이 논문에서는 이러한 u-Campus 환경에서 캠퍼스에 방문하는 방문자에게 안드로이드 기반 안내 시스템을 설계한다. 기존 u-Campus 시스템들은 구성원만을 고려한 서비스를 제공하는 반면, 제안 시스템은 방문자를 고려한 서비스 제공을 지원하며, 특히 방문자에게 다양한 상황 정보를 이용하여 목적지까지 안내 해 주는 기능을 제공한다.

A Study on Intention to Use of Smart Tourism Contents through Extended Technology Acceptance Model: Case of Visitors to the National Museum of Korea (확장된 기술수용모델을 적용한 스마트관광 콘텐츠 사용의도에 관한 연구: 국립중앙박물관 방문객을 중심으로)

  • Jeong, Eun-Seong;Choi, Sa-Ra;Son, Min-Young
    • Journal of Digital Convergence
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    • v.19 no.9
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    • pp.115-123
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    • 2021
  • The primary purpose of the study is to investigate museum visitors' intention to use of smart tourism contents by applying the extended technology acceptance model. The study conducted an online survey of a convenience sampling of individuals who visited the National Museum of Korea, and it conducted confirmatory factor analysis and structural equation modelling to test hypotheses of the study. The results showed that information quality of immersive digital gallery in the National Museum of Korea had a significant regression weight on both perceived ease of use and perceived usefulness, and perceived ease of use had a significant regression weight on perceived usefulness. Moreover, both perceived ease of use and perceived usefulness had a significant regression weight on intention to use. The findings indicate that it is necessary to develop smart tourism contents with easily accessible and usable digital applications for promoting smart tourism in the museum.

A Study on the Information Generating Plan of Tourist-oriented Tourism Contents - For the Sourthen Part of Busan - (관광객 중심의 관광콘텐츠 정보 생성 방안 연구 - 부산 남부지역을 대상으로 -)

  • Jeong, Myoung Gyun;Kim, Chang Soo;Rhee, Kyung Hyun;Kim, Young Bong;Kim, Dae Hwan
    • Journal of the Society of Disaster Information
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    • v.18 no.1
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    • pp.63-72
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    • 2022
  • Purpose: After the Crona Pandemic, all countries are interested in developing various programs to attract tourists. In order to activate the attraction of tourists, it is necessary to discover the information needed by tourists and provide the information based on the visitor's location. Method: This research proposes a system configuration method for creating tourist-oriented tourism contents information. To this end, it creates GIS and QR code-based content and provides necessary information from the tourist's current location. In addition, by using QR codes installed at various points, it provides travel time and other destination information from the current location, and AR image information based on QR codes. Result: The existing tourism content system provides information using a fixed location-based QR code. This research creates and provides customized tourism information based on the location of tourists by generating GIS-based QR codes. Conclusion: This research aims to contribute to the construction of a new tourism information contents and the activation of tourist-oriented tourism information provision.

A Study Analyzing the Effect of the Service Quality of Food Festival Websites and Review Information on Satisfaction with Use and Behavioral Intention (음식축제 웹사이트 서비스품질과 이용후기 정보성이 이용만족 및 행동의도에 미치는 영향에 관한 연구)

  • Kim, Min-Jung;Jeon, Hyeon-Mo
    • Culinary science and hospitality research
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    • v.21 no.4
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    • pp.294-308
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    • 2015
  • The purpose of this study was to look into the service quality of websites and the attributes of review information thereon as perceived by visitors thereto and to analyze the effect that the service quality of festival websites and informative usefulness of testimonials would have on the satisfaction with use, along with the effect that the satisfaction with use would have on behavioral intention. Based on the results of this study, we intended to present measures that could help strengthen the intention to spread positive word-of-mouth for festivals and to visit a festival through satisfaction with a festival's website. The festival selected to achieve the objectives of this study was the Yeongdeok Snow Crab Festival, which is one of the most renowned local food festivals in the Gyeongbuk region, having been held for 17 consecutive years, and has been selected as the top festival of Gyeongsangbuk-do for 4 consecutive years. We surveyed visitors to Yeongdeok Snow Crab Festival who had searched for information on the Yeongdeok Snow Crab Festival prior to its opening, as well as those who had participated in Yeongdeok Snow Crab Festival before. The results of this study showed that review information on a food festival website, service quality design, adequacy of substance, responsiveness to customers, and system capability were found to have a positive effect on behavioral intention through satisfaction with use. The findings suggest that it is crucial to manage the service quality of websites in order to stimulate interest in, and induce visits to, food festivals.

Analysis of the Correlation between Social Factors and the Use of Hydrophilic Facilities by Age Group - Case Study at the Samrak and Daejeo Ecological Park (사회적 요인 및 연령대별 친수공원 이용에 관한 상관관계 분석 - 삼락과 대저생태공원을 대상으로)

  • Choi, In-Ho;Lee, Min-Young;Yoon, Hee-Ra;Kim, Seong Jun;Kim, Chang Sung
    • Ecology and Resilient Infrastructure
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    • v.8 no.4
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    • pp.273-280
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    • 2021
  • In the past, the government made a total of 357 hydrophilic districts into parks to create rest areas in the national river with the four major river projects. According to the results of the survey, 60 water-friendly districts with low utilization were lifted in January 2017, and 297 water-friendly districts are currently being managed. Local governments are in charge of the maintenance costs necessary to maintain these hydrophilic districts, which require considerable costs, so it is necessary to accurately grasp the characteristics and needs of local residents at the operation stage after designation. In this study, the characteristics of local residents in the hydrophilic district were analyzed by correlating social factors with river users, crawling social network data to analyze visit patterns, and derived related Keywords, and analyzed the characteristics of the hydrophilic district. The study target areas are Samrak and Daejeo Ecological Park, located downstream of the Nakdonggang River. Social factors analyzed real estate transaction price data, economic activity income, households, stress perception rate, and pet breeding status through public data provided by Statistics Korea, and analyzed user visit patterns and image keywords on weekends.

Real-time Visitor's Behavior Analysis System via Ultra-Wide Band Radar (초광대역 레이더를 이용한 실시간 관람 행태 분석 시스템)

  • Lee, Joosoon;Seo, Hogeon;Lee, Kyoobin
    • Smart Media Journal
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    • v.8 no.4
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    • pp.85-90
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    • 2019
  • The Ultra-Wide Band sensor is widely used as a wireless indoor localization technology with frequency bands in the GHz range. Meanwhile, in museums, not only the real-time location of visitors but also information on visit route and duration time is required for patrons' behavior analysis. In this paper, the analysis system based Ultra-Wide Band radar for visitor's viewing behavior is introduced and experimented in the real environment. We built the system in National Museum of Korea, and its 22 Ultra-Wide Band radar sensors receive the real-time location of their visitors: this analyzes the visit route and visit time for patrons.

A Study on the Effect of Booth Recommendation System on Exhibition Visitors Unplanned Visit Behavior (전시장 참관객의 계획되지 않은 방문행동에 있어서 부스추천시스템의 영향에 대한 연구)

  • Chung, Nam-Ho;Kim, Jae-Kyung
    • Journal of Intelligence and Information Systems
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    • v.17 no.4
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    • pp.175-191
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    • 2011
  • With the MICE(Meeting, Incentive travel, Convention, Exhibition) industry coming into the spotlight, there has been a growing interest in the domestic exhibition industry. Accordingly, in Korea, various studies of the industry are being conducted to enhance exhibition performance as in the United States or Europe. Some studies are focusing particularly on analyzing visiting patterns of exhibition visitors using intelligent information technology in consideration of the variations in effects of watching exhibitions according to the exhibitory environment or technique, thereby understanding visitors and, furthermore, drawing the correlations between exhibiting businesses and improving exhibition performance. However, previous studies related to booth recommendation systems only discussed the accuracy of recommendation in the aspect of a system rather than determining changes in visitors' behavior or perception by recommendation. A booth recommendation system enables visitors to visit unplanned exhibition booths by recommending visitors suitable ones based on information about visitors' visits. Meanwhile, some visitors may be satisfied with their unplanned visits, while others may consider the recommending process to be cumbersome or obstructive to their free observation. In the latter case, the exhibition is likely to produce worse results compared to when visitors are allowed to freely observe the exhibition. Thus, in order to apply a booth recommendation system to exhibition halls, the factors affecting the performance of the system should be generally examined, and the effects of the system on visitors' unplanned visiting behavior should be carefully studied. As such, this study aims to determine the factors that affect the performance of a booth recommendation system by reviewing theories and literature and to examine the effects of visitors' perceived performance of the system on their satisfaction of unplanned behavior and intention to reuse the system. Toward this end, the unplanned behavior theory was adopted as the theoretical framework. Unplanned behavior can be defined as "behavior that is done by consumers without any prearranged plan". Thus far, consumers' unplanned behavior has been studied in various fields. The field of marketing, in particular, has focused on unplanned purchasing among various types of unplanned behavior, which has been often confused with impulsive purchasing. Nevertheless, the two are different from each other; while impulsive purchasing means strong, continuous urges to purchase things, unplanned purchasing is behavior with purchasing decisions that are made inside a store, not before going into one. In other words, all impulsive purchases are unplanned, but not all unplanned purchases are impulsive. Then why do consumers engage in unplanned behavior? Regarding this question, many scholars have made many suggestions, but there has been a consensus that it is because consumers have enough flexibility to change their plans in the middle instead of developing plans thoroughly. In other words, if unplanned behavior costs much, it will be difficult for consumers to change their prearranged plans. In the case of the exhibition hall examined in this study, visitors learn the programs of the hall and plan which booth to visit in advance. This is because it is practically impossible for visitors to visit all of the various booths that an exhibition operates due to their limited time. Therefore, if the booth recommendation system proposed in this study recommends visitors booths that they may like, they can change their plans and visit the recommended booths. Such visiting behavior can be regarded similarly to consumers' visit to a store or tourists' unplanned behavior in a tourist spot and can be understand in the same context as the recent increase in tourism consumers' unplanned behavior influenced by information devices. Thus, the following research model was established. This research model uses visitors' perceived performance of a booth recommendation system as the parameter, and the factors affecting the performance include trust in the system, exhibition visitors' knowledge levels, expected personalization of the system, and the system's threat to freedom. In addition, the causal relation between visitors' satisfaction of their perceived performance of the system and unplanned behavior and their intention to reuse the system was determined. While doing so, trust in the booth recommendation system consisted of 2nd order factors such as competence, benevolence, and integrity, while the other factors consisted of 1st order factors. In order to verify this model, a booth recommendation system was developed to be tested in 2011 DMC Culture Open, and 101 visitors were empirically studied and analyzed. The results are as follows. First, visitors' trust was the most important factor in the booth recommendation system, and the visitors who used the system perceived its performance as a success based on their trust. Second, visitors' knowledge levels also had significant effects on the performance of the system, which indicates that the performance of a recommendation system requires an advance understanding. In other words, visitors with higher levels of understanding of the exhibition hall learned better the usefulness of the booth recommendation system. Third, expected personalization did not have significant effects, which is a different result from previous studies' results. This is presumably because the booth recommendation system used in this study did not provide enough personalized services. Fourth, the recommendation information provided by the booth recommendation system was not considered to threaten or restrict one's freedom, which means it is valuable in terms of usefulness. Lastly, high performance of the booth recommendation system led to visitors' high satisfaction levels of unplanned behavior and intention to reuse the system. To sum up, in order to analyze the effects of a booth recommendation system on visitors' unplanned visits to a booth, empirical data were examined based on the unplanned behavior theory and, accordingly, useful suggestions for the establishment and design of future booth recommendation systems were made. In the future, further examination should be conducted through elaborate survey questions and survey objects.

A Tourism Curation Platform Build Based on Local Area Wireless Communication (근거리무선통신 기반 관광 큐레이션 플랫폼 구축)

  • Seo, Gui-Bin;Sung, Nak-Jun;Yum, HyoSub;Hong, Min
    • Proceedings of the Korea Information Processing Society Conference
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    • 2016.10a
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    • pp.154-157
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    • 2016
  • 최근 스마트폰의 보급과 더불어 근거리 무선 통신의 발달로 인해 다양한 서비스들이 연구 개발되고 있다. 한국에 방문하는 외래 관광객 수는 꾸준히 증가하고 있는 추세이며, 이 중 중국인 관광객은 2013년 기준 전체 방한 외국인 관광객 중 약 35.5%를 차지하였다. 중국인 관광객의 82.8%가 쇼핑을 목적에 두고 있으며, 그 중 향수, 화장품, 의류 항목에 가장 많은 여행시간을 투자하고 있다. 또한 방한 중국인 관광객 중 대다수가 인터넷을 사용하여 관광 정보를 입수 하고 있지만, 이러한 정보를 편리하게 제공할 서비스는 부족한 상황이다. 본 논문에서는 현재 발달되고 있는 근거리 무선 통신 중 NFC와 Beacon을 활용하여 안드로이드 기반의 관광 큐레이션 플랫폼을 구현 하였다. NFC 태그를 활용하여 쇼핑, 관광 관련 정보 및 정확한 제품 및 서비스 정보를 제공하고, Beacon을 이용하여 매장정보 및 각종 마케팅 프로모션과 이벤트 정보를 수신하도록 하였다. 추가적으로 현재 많이 사용되고 있는 Zxing 라이브러리를 활용한 QRCode 및 Barcode 리더기를 활용하여 스캔을 통한 제품 정보를 확인 가능하도록 구현하였다.

Design and Implementation of Museum Exhibition Contents Using Mixed Reality (혼합현실을 이용한 박물관 전시 콘텐츠의 설계 및 구현)

  • An, Sungwoo;Lee, Kyoungyong
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2018.10a
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    • pp.111-113
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    • 2018
  • 박물관은 문화유산을 직접 확인할 수 있는 역사교육의 산실로서 매우 중요한 역할을 함에도 불구하고 관람객이 지속적으로 감소하여 왔다. 이에 대한 주요 요인으로는 전시내용의 고정 및 콘텐츠의 부족, 일방적인 정보 전달에 치중함으로써 관람객의 흥미 유발을 이끌어 내지 못하는 것을 들 수 있다. 일부 박물관은 모바일 장비를 이용한 가상 및 증강현실 관람을 도입하고 있으나, 기술적인 한계와 조작의 불편함, 몰입도의 부족으로 인해 큰 효과를 보지 못하고 있다. 본 논문에서는 관람객이 재방문하고 싶은 박물관을 만들기 위해 혼합현실을 기반으로 한 박물관 전시 콘텐츠를 제작한다. 제작된 콘텐츠는 혼합현실을 이용함으로써 가상, 증강현실 콘텐츠보다 몰입감과 현실감을 높일 수 있다. 또한, 관람객과 상호작용할 수 있도록 혼합현실 기반 웨어러블 기기를 사용함으로써 생생한 전시물 체험을 할 수 있다.

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