• Title/Summary/Keyword: 민원 유형

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A Study on Analysis of Defect Types and Measures for Reduction of Tile Construction for Apartment Houses (공동주택 타일공사의 하자 유형 분석 및 저감 대책에 관한 연구)

  • Park, Hyun Jung;Eom, Yong Been;Jeong, U Jin;Kim, Dae Young
    • Journal of the Korea Institute of Building Construction
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    • v.21 no.6
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    • pp.701-712
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    • 2021
  • As the domestic housing supply problem has been resolved, the apartment construction market has shifted to a consumer-oriented market that wants high quality, and in particular, expectations in the area of finishing quality have increased. Looking at the status of complaints regarding apartment housing defects supplied by Korea Land and Housing Corporation, tile-related complaints are the type occurring the most frequently. While the Ministry of Land, Infrastructure and Transport(MOLIT) is making an ongoing effort to reduce complaints related to defects, through approaches such as drafting amendments to 「Investigation of defects in apartment houses, calculation of repair costs, and standards for determining defects」, the provision of preventive measures has been insufficient. In addition, by reviewing studies, there has been insufficient research to construct a classification system after deriving the characteristics of each type using the qualitative knowledge of experts, various quantitative indicators, and suggesting measures for reduction according to the causes of each type. Therefore, this study will reflect qualitative indicators to use the AHP analysis that makes it easy to identify the relationship between defects by surveying construction experts. Then, by visualizing the weight of 'Possibility of recurrence after repair,' 'Degree of difficulty in repairing defects' and 'Fault frequency' using a radial graph, we will analyze the characteristics of each type of tile construction defect and establish measures for reduction according to the cause. This will improve the quality of the living environment and contribute to the establishment of a system for smooth defect management and reduction of defects in apartment tile construction.

Analysis of the Kind of Cadastral Non-coincidence Complaints in Gyeongnam (경남지역의 지적불부합지 민원 유형분석)

  • Kim, Gyu Cheol;Kim, Yung Jong;Choi, Hyun
    • Journal of the Korean Society of Surveying, Geodesy, Photogrammetry and Cartography
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    • v.32 no.spc4_2
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    • pp.387-392
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    • 2014
  • Prior to start the business of Cadastral Non-Coincidence, there is a difficulty in the boundary setting due to the border dispute between the business owners, because of inconvenient land using and problems and the exercise of the ownership about their shared land. Expected that the cooperation of the residents admission can be used as countermeasures, which lead to conclude in the agreement by converging various opinions, such as about preceding business promotion, property rights and stable boundary, into one submission. Consequently, the national stength can be competitive by the efficient land management; the land portion of utilized area would be increasing as well as the boundary would be more convenient and accurate. In this study, the Cadastral Resurvey is planned to be analyzed the complaints based on complaint resolution cases and problems associated with the Cadastral Non-Coincidence. Following to the result, we want to use it to analyze the actual situation of Cadastral Non-Coincidence in Gyeongnam, so as generated by the Cadastral Resurvey business in the future for efficiency in the business.

A Study on the Case Analysis by Type of the Cadastral Surveying Screening (지적측량 적부심사 유형별 사례분석에 관한 연구)

  • OH, Yi-Kyun
    • Journal of Cadastre & Land InformatiX
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    • v.52 no.2
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    • pp.137-152
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    • 2022
  • The cadastral boundary points which cadastral surveyor presented on the ground by conducting cadastral surveying represents the limits of land ownership and give binding force and determination power. However the land disputes have increased these days mainly due to cadastral registration errors, surveying errors and land owners recognition error. In these cases, the cadastral survey interests try to find solution by either a administrative procedures by appealing civil complaint or border determination litigation through court. The neighboring residents and related organization have difficulties in resolving the civil complaints. In this study cadastral surveying and cadastral boundary determination process has been reviewed and the results of cadastral surveying screening by Central Cadastre Committee from 2016 to 2021 have been classified. The outcomes of this research will be used for cadastral surveying and contribute for reducing land disputes and improve reliablity of cadastral surveying.

Analysis of Urban Environmental Factors Affecting Illegal Parking: Focused on the Smart Civil Complaints Data in Seoul, Korea (불법 주정차에 영향을 미치는 도시 환경 요인 분석: 서울시 스마트 불편신고 민원자료를 중심으로)

  • Park, Junsang;Lee, Sugie
    • Journal of the Korean Regional Science Association
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    • v.38 no.3
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    • pp.3-17
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    • 2022
  • The automobile-centered lifestyle has provided many advantages to urban residents, but it is also causing various problems. Among them, illegal parking is one of the representative urban problems that negatively affect them. The purpose of this study is to derive the urban environmental factors affecting illegal parking and provide policy implications by using data related to illegal parking among civil complaints about smart inconvenience reports in Seoul in 2019. It was judged that the influencing factors would differ depending on the time of the complaint, and the analysis was conducted by dividing the time of the complaint into a whole day, daytime, and nighttime. As a result of the analysis of this study, it was found that land-use variables and the number of POI facilities were closely related to illegal parking complaints. Also, the subway station area and road width were found to be closely related to illegal parking complaints. On the other hand, parking facilities did not show significant results with illegal parking complaints. This study showed that the use of civic complaint data could be used as important data to identify urban problems that city residents actually experience and to come up with policy implications.

Design of the ACCESS (Address Certification Co-opErating SyStem) in Financial Institution (금융기관의 주소인증공동이용시스템 설계)

  • Park, Min-Gab;Jeon, Min-Ho;Yang, Hae-Sool
    • Proceedings of the Korea Information Processing Society Conference
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    • 2005.05a
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    • pp.663-666
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    • 2005
  • 은행, 저축은행, 신용정보회사 등 금융기관에서는 채권관리 및 회수, 각종 우편물 발송 등의 업무처리를 위해 채무자 또는 고객의 최종 주소의 파악이 필요하다. 주소 파악을 위한 업무프로세스는 금융기관 직원이 채무자와 사실 관계를 증명하는 서류를 작성하고, 행정기관에 직접 방문하여 민원서류를 발급 받는 등 Off-line으로 이루어지고 있다. 이러한 민원서류 발급 업무량은 경제상황의 악화와 그에 따른 신용불량자의 대거 발생 등으로 인해 지속적으로 증대되고 있다. 따라서 행정전산망과 금융전산망을 서로 연결하여 신속하게 정보를 파악할 수 있도록 하는 주소 인증공동이용시스템(ACCESS, Address Certification Co-opErating SyStem)을 구축하는 것이 필요한 실정이다. 이에 본 연구에서는 ACCESS를 구축을 위한 설계를 통하여, 행정기관 민원서류 발급업무 담당자, 금융기관 해당업무 종사자 등의 업무를 대폭 줄임으로서 산업생산성을 제고 하는 방안을 제시하고자 한다. 또한 향후 행정전산망과 금융전산망의 연결체계에서 새롭게 구축될 다양한 정보서비스의 유형을 처리 할 수 있는 기반을 마련하여, 효율적인 정보의 공유와 유통 및 이를 통한 시너지효과를 창출하고, 정보자원의 활용 및 가치를 극대화하고자 한다.

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Analysis of Dog-Related Outdoor Public Space Conflicts Using Complaint Data (민원 자료를 활용한 반려견 관련 옥외 공공공간 갈등 분석)

  • Yoo, Ye-seul;Son, Yong-Hoon;Zoh, Kyung-Jin
    • Journal of the Korean Institute of Landscape Architecture
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    • v.52 no.1
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    • pp.34-45
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    • 2024
  • Companion animals are increasingly being recognized as members of society in outdoor public spaces. However, the presence of dogs in cities has become a subject of conflict between pet owners and non-pet owners, causing problems in terms of hygiene and noise. This study was conducted to analyze public complaint data using the keywords 'dog,' 'pet,' and 'puppy' through text mining techniques to identify the causes of conflicts in outdoor public spaces related to dogs and to identify key issues. The main findings of the study are as follows. First, the majority of dog-related complaints were related to the use of outdoor public spaces. Second, different types of outdoor public spaces have different spatial issues. Third, there were a total of four topics of dog-related complaints: 'Requesting a dog playground', 'Raising safety issues related to animals', 'Using facilities other than dog-only areas', and 'Requesting increased park management and enforcement related to pet tickets'. This study analyzed the perceptions of citizens surrounding pets at a time when the creation and use of public spaces related to pets are expanding. In particular, it is significant in that it applied a new method of collecting public opinions by adopting complaint data that clearly presents problems and requests.

A Study on Librarian's Job Stress with Black Consumer in Public Libraries (도서관 블랙컨슈머와 사서 스트레스 연구)

  • Sim, Min-Seuk;Nam, Yeong-Joon
    • Proceedings of the Korean Society for Information Management Conference
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    • 2015.08a
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    • pp.99-102
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    • 2015
  • 도서관 민원과 이용자 불평행동을 살펴보고, 사서의 직무 불안을 야기하는 이용자 불평행동에 대한 이론적인 접근과 조사를 통해, 도서관 현장에서의 블랙컨슈머와 사서스트레스의 상관성을 분석하고자 한다. 본 논문은 지금까지의 사서의 직무스트레스 관련 연구가 직무스트레스 요인분석, 직무만족과의 관련성을 분석하였다면, 사서 직무에 대한 업무 범위를 좀 더 세분하여 사서의 대민서비스 역할에 주목하고, 도서관의 불량고객의 유형을 파악하여, 감정노동 분야 및 소비자학에서 논의되어 왔던 불평행동에 따른 직무스트레스 부분에 대하여 심도 있게 접근하고자 한다.

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Using Detailed Soil Maps(1:5,000) to Estimate SCS Runoff Curve Number in a Small Watershed (SCS-CN 산정을 위한 수치세부정밀토양도의 활용)

  • Hong, Suk-Young;Jung, Kang-Ho;Choi, Chol-Uong;Jang, Min-Won;Kim, Yi-Hyun;Ha, Sang-Keun
    • Proceedings of the Korea Water Resources Association Conference
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    • 2007.05a
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    • pp.106-115
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    • 2007
  • 농촌진흥청에서 제공하고 있는 수치토양도는 수문 수자원 분야에서 SCS-CN법을 이용한 유효우량 및 유출곡선 산정에 가장 많이 활용되고 있다. 토양조사 국책사업 결과 전산화된 토양도 및 토양검정 데이터베이스에 기초한 토양정보 웹 시스템은 전국의 토양 전자지도와 토양 통계 자료를 주제별로 검색하거나 필지별 토양분석 성적에 따른 토양관리처방서를 조회하는데 사용되는 농업분야 이외의 사용자 그룹을 위해 필요한 정보를 제공하도록 활용 및 유통 요구도가 높아지고 있다. 수치토양도가 수문학적 토양유형 정보를 포함하도록 제공하는 것이 먼저 필요할 것으로 생각되고 다음으로는 수문 수자원 분야 활용 측면에서 수치토양도가 제공하는 속성, 축척, 제공형태, 좌표체계, 서비스 방식 등에 대하여 활용정책을 마련하여 이에 따라 자료가 유통될 수 있도록 하여야 할 것이다. 앞으로 활용이 가능하게 될 수치세부정밀토양도와 토양유형을 이용하여 충북 괴산군 소수면의 소유역에 대해 SCS 삼각법에 따른 단위도 작성, 유효우량 산출 및 유출곡선을 작성한 결과 농업과학기술원의 정 등(2006)이 분류한 토양유형을 이용한 결과 정 등(1995)에 따른 토양유형을 이용한 결과에 비해 CN값과 유효우량이 더 높게 나타났고 삼각단위도로부터 유도한 정점의 유출량과 시간별 유량 관측값에 더 가까운 것으로 나타났다.

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극한기상에 의한 농경지 피해 분포 및 특성 분석

  • Song, In-Hong;Gang, Mun-Seong;Song, Jeong-Heon;Hwang, Sun-Ho;Kim, Sang-Min;Jang, Min-Won
    • Proceedings of the Korea Water Resources Association Conference
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    • 2012.05a
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    • pp.406-406
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    • 2012
  • 지구 온난화는 현재 진행형인 명확한 현상으로 이에 따른 이상기후는 곳곳에 기상재해의 원인으로 작용하고 있다. 농업은 광범위한 면적을 통하여 이루어짐으로써 극한기상에 취약한 분야 중의 하나이다. 본 연구에서는 우리나라의 최근 십여년 동안 발생한 농업 기상재해 자료를 분석하여 기상재해의 지역적 분포 및 그 특성을 분석하는데 목적이 있다. 농업 기상재해는 면적과 비용측면으로 구분하여 농경지, 농업시설(온실, 축사 등), 어촌 세 개 범주로 구분하여 폭우, 태풍, 폭설에 대한 피해를 분석하였다. 주요 피해 유형으로는 범람, 유실/매몰, 시설피해로 구분하였으며, GIS 기법을 적용하여 각 피해유형에 대한 주제도를 작성하였다. 각 주제도를 중첩하고 지역 특성과 연계하여 농업기상재해의 공간 특성을 분석하였다. 전반적으로 서해와 남해를 통해 범람 피해가 크게 나타났고, 내륙의 산간지역에서 유실과 매몰에 의한 피해가 크게 나타났다. 비용 측면에서 온실이나 축사 등 시설 피해가 지배적인 요인으로 분석되었다. 본 연구 결과에서 분석된 지역에 따른 기상피해 취약성 자료는 농업 기상재해 예방 계획 수립에 활용될 수 있을 것으로 기대된다.

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A Study On Security Threat Analysis and Government Solution for Civil Service Online (대민서비스 온라인 보안위협 분석 및 대응방안 연구)

  • Choi, Do-Hyun;Jun, Mun-Seog;Park, Jung-Oh
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.14 no.5
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    • pp.1-10
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    • 2014
  • As the number of public institution web sites and civil services based on electronic government has increased from the past until now, there is an increasing demand for security of the overall electronic civil services such as possibility for forgery and falsification of electronic documents. Existing studies proposed security threats and response methods on an electronic government service (G4C) from the perspective of service provider. In this study, the scope of analysis was expanded to analyze security technology used for each service type on 289 web sites providing civil services and to present response methods on security threats. The aim of this paper is to discuss practical responses to civil services and core problems of civil services in electronic government that need to be resolved.